Wazo & XiVO

Mastering XiVO IVR and AutoAttendant Design

Mastering XiVO IVR and AutoAttendant Design

Thursday, May 26, 2016

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Today we want to talk a little about design choices and IVRs. First and foremost, we don’t want to leave anyone behind during our XiVO adventure. XiVO is a platform that adjectives really can’t describe. It’s that good and, frankly, we’re having a hard time believing it’s been around for almost a decade and nobody much talked about it. Leave it to the crazy Americans to only look at stuff from the U.S. of A. Funny thing is that the… Read More ›

2016, Celebrating The Preakness: CallerID Superfecta Rides Again with XiVO

2016, Celebrating The Preakness: CallerID Superfecta Rides Again with XiVO

Monday, May 23, 2016

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Embed from Getty Images If you missed The Preakness Saturday, another Triple Crown bit the dust… or the mud in this case. But, if you had the winning Superfecta ticket, you made a $316 profit on your $1 bet. For the rest of us, there’s still a Superfecta win to celebrate, and this one’s free. We’ve begun porting CallerID Superfecta to the XiVO platform and today we’ll share that code with you together with lots of other goodies in our… Read More ›

The XiVO Adventure Continues: Adding Incredible PBX Goodies to Your Sandbox

The XiVO Adventure Continues: Adding Incredible PBX Goodies to Your Sandbox

Thursday, May 12, 2016

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We began our XiVO adventure last week by introducing a terrific new communications platform for both businesses and hobbyists. This week we begin the task of incorporating the Incredible PBX Goody Bag into an already amazing PBX, and we’ll cover about a dozen new topics. We’ll also address a few XiVO basics such as where to find and how to use the backups that XiVO makes every morning while many of us are still sleeping. Since a new XiVO release… Read More ›

2016, The Year of (real) VoIP Choice: Meet XiVO, a UC Solution for Any Business

2016, The Year of (real) VoIP Choice: Meet XiVO, a UC Solution for Any Business

Thursday, May 5, 2016

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We promised you that 2016 was going to be a year filled with surprises, and today we’re pleased to introduce another open source, pure GPL3 solution for any business. Whether your requirements are a call center or a versatile phone system for hundreds of employees, XiVO™ offers a compelling unified communications solution that checks all the boxes. Unlike some products that function merely as a code generator for Asterisk®, XiVO is in a league of its own. XiVO is actually… Read More ›

Sleep Well: Create a $10.50 Incredible Backup Server in the Cloud with WebDAV

Sleep Well: Create a $10.50 Incredible Backup Server in the Cloud with WebDAV

Monday, April 25, 2016

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Embed from Getty Images With the impending demise of Copy.com, it seemed like a good time to revisit the subject of backups and to do a little advance preparation for that rainy day when your Incredible PBX™ server decides it’s taken its last breath. We recently documented how to build an Incredible PBX in the Cloud for a one-time cost of $10.50. And we showed you how to build a Linux Sandbox in the Cloud for the same bargain-basement price.… Read More ›

Taking a Fresh Look at the Asterisk, FreePBX, and Incredible PBX Security Models

Taking a Fresh Look at the Asterisk, FreePBX, and Incredible PBX Security Models

Monday, April 18, 2016

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Embed from Getty Images About once a year, we try to shine the spotlight on Asterisk® security in hopes of saving lots of organizations and individuals a little bit (or a lot) of money. In light of last week’s major security lapse in the Asterisk® dialplan of those using FreePBX® since the Asterisk@Home days, now seemed like a good time for a review. As we’ve noted before, the problem with open source phone systems is they’re open source phone systems.… Read More ›