XiVO Call Routing Tutorial: Setting Up Outbound Call Routes with XiVO

XiVO uses traditional Asterisk extension patterns to define how calls dialed from inside your PBX should be routed. If there is no defined Outgoing Call match on the dial string entered by the caller, XiVO assumes the call is local and will search for a matching extension number. If that search fails, the caller will get either a busy signal or an error message from Allison. Some thought needs to go into your Outgoing Call Routing patterns once you have … Continue reading XiVO Call Routing Tutorial: Setting Up Outbound Call Routes with XiVO