Comments on: Introducing Version 3 of the Plug-and-Play Asterisk IP PBX for Windows

By: Gordon

Gordon — Thu, 12 Feb 2009 05:50:15 +0000

I need some help please. It sounds like I have finally landed in the right place for some help. I have gone through the forums on trix and did all they wanted me to do but I have one issue that is not working. I am running Trix 2.6+ under VM on Linux (Please do not laugh I am running a win2k3 on that same VM ) here is my issue. I am behind a PIX firewall and I have two remote clients using SJ phone ( nice IP soft phone ) trying to connect to my trix if I push the public onto the Trix box they register with no isses at all. but when I pull the IP back behind my firewall nothing. I have a 1:1 setup on my pix private:public. I have put in the lines in my the sip.general.conf file nat=yes externip=public localnet=private qualify=yes I have opened the correct ports 10000-20000 UDP and also 5060-5061 on the Pix for that Private IP still I get nothing when I runn * -r from the CLI I do not see it even trying to register at all. I am pulling my hair out HELP please. If this is the wrong place to put this please point me correctly. [WM: Pay a visit to the forum. Lots of good stuff already on connecting remote phones.]

By: Cary

Cary — Tue, 02 Oct 2007 19:48:19 +0000

Newbie ALERT…Dumb question follows

Hi guys, am working with VOIP for the first time…and stumbled over this site after having some probs with VOIP in general…Here is a little background to the question….I work for a thin client manufacturer…we run XP Embedded as the thin-client OS…We want to include a VOIP soft client as part of the OS package….the problem is, we don’t have a lab VOIP infrastructure to use for testing client to client calls…hence why I stumbled over this website looking for free VOIP server software…the production VOIP systems at customer locations will be isolated… insert strange explanation for this here ….needless to say, we need a server package that we can use to test client to client calls….does this VM have everything we need to do this? Or is this some other component we are missing…Any help pointing me in the right direction would be much appreciated…

By: Guillermo

Guillermo — Tue, 18 Sep 2007 15:34:19 +0000

Chris, try the relaxdtmf=yes option.
It seems you have a dtmf recognition problem…unless dtmf works somewhere else…in that case, you have the same problem I have (read the comments previous to yours)
-guillermo

By: Chris

Chris — Mon, 17 Sep 2007 21:08:28 +0000

I just installed this VM and was able to get all the trunks working Outgoing/Incoming along with the extensions. Only problem is that when I enable the IVR people calling in can’t dial any extensions or select any options (ex: pressing 1 for sales, 2 for customer service, etc.)

I’ve installed it 3 times from scratch and keep getting this issue. Is there anything I need to update or reconfigure to get the IVR to recognize users dialing numbers?

Thanx!

By: Guillermo

Guillermo — Thu, 06 Sep 2007 17:08:29 +0000

Hi, sorry to insist so much with this issue…I have been reading about your future version of the trixbox in vmware and since it will require additional hardware resources I plan on staying with this older version.
I only need one feature working…DISA….incoming trunk from ipkall/FWD..and outgoing through voipjet…i have both of those configured correctly. I have tested them.
DISA does not work though. DTMF recognition is disabled as soon as the DISA application is executed. DTMF recognition on other features works perfectly.
I read on the trixbox.org forums that many people have had and still have this problem, but there is not a single solution. Has anybody using the nerd vittles vmware version of trixbox run into this problem? Can somebody guide me into where i am supposed to look for answers for this?
thanks and again apologies for reviving a year old thread
-guillermo

By: Guillermo

Guillermo — Tue, 04 Sep 2007 18:10:34 +0000

Hi, why did you delete my previous comments? Anyway….turns out that there is a bug with this version of trixbox and in the trixbox forum quite few people have the same problem. Has something to do with dtmf on DISA when you have some other module installed.
thanks for the help,
-guillermo

By: Shawn

Shawn — Fri, 08 Jun 2007 23:41:16 +0000

Well, after I did the steps outlined on the top of that page, and then downloaded all the asterisks files from the packages section, everything came back live.

I suggest making a backup if anyone else out there wants to attempt this process. I will be setting another one of these up from work tomorrow if time permits. That way I can be assured this can be reproduced. If not, it might be a week. We’ve gotten quite busy lately at the office.

P.S. Ward, anywhere you want me to send files that I modify? Or would you link to me if I’m hosting these changes?
Thanks.

[WM: Just provide a link when you’re ready and we’ll take everything for a test run. Thanks for being the Pioneer!]

By: Shawn

Shawn — Fri, 08 Jun 2007 17:48:26 +0000

http://forge.trixbox.org/gf/project/trixbox2/wiki/?section=project&ref_id=4&pagename=Trixbox+2.0+to+2.2+upgrade+guide

Do the first part, then go ahead and from the packages area. Upgrade your asterisk.

[WM: Once you upgrade to trixbox 2.x, all bets are off. At this point, we don’t support 2.x upgrades for many of the reasons you now are discovering.]

By: Shawn

Shawn — Fri, 08 Jun 2007 17:00:05 +0000

Ward,
Great work on everything.

I did just however do an upgrade of my modules last night, and the system stopped accepting user input from the IVR. And from voicemail.

Anyone out here experiancing this problem? Or know how to resolve this?

I tryed reinstalling the system 5 times last night, and plan on doing the same thing tonight.

Followed all the tutorials to the T last night, not skipping any methods. Wish I had subversioned my system before I did it.

Made a quick modification to the sugar modules as well to allow calling with the Click2Dial. There’s an extra field in the user management side that allows you to add the number to call first, then to call the number based on what you click.

I’m more than happy to either link to it or send it to you for posting. Unfortunatly, I will say it’s not 100% upgrade safe inside of Sugar. Altho, I’m debating on just making a new contacts module so we wouldn’t have to worry about it. Im part of one of the largest sugar development groups outside of SugarCRM themselves.

Well, get back to me ASAP as we use this as a solution for many of our clients, and have a fear of something going wrong on their end as well.

Thanks for all the help from you, and the community.

By: Rene Alamo

Rene Alamo — Sat, 26 May 2007 05:05:33 +0000

Will there be an upgrade to the latest versions of TrixBox & freePBX 2.2.1?

[WM: There will be. Just not sure when.]

By: Brian

Brian — Mon, 14 May 2007 18:40:20 +0000

I would like to set up your PBX and have it operate while I am away on vacation in a foreign place so I can make toll-free phone calls via voip. One problem that can occur is the cable-modem and/or router needing to be reset if they disconnect and there’s no one there to do it. Does anyone know what I can do to accomplish either automatic or remote-control resetting of the cable-modem and router?

By: Shawn

Shawn — Wed, 25 Apr 2007 21:40:19 +0000

Ward, please respond as soon as you can. I've been trying this for 3 days now. I can't get it to keep any ip address. I get the same result on 3 seperate machines. The adaptor automatically get's some wierd ip along the lines of 192.168.*.128 I've done this from 3 different machines. Please tell me exactly how to change the ip in the system. Even if I have to do it every fresh reboot. I have no problem. Could definately be a downfall of the VMWare. But I also had my employer switch Voip carriers and we're attempting to use it for our office. We are also major developers of the SugarCRM and modifications to it. I soooo want to be able to assit you guys in the sugar modifications for use with the TrixBox system. Please, help me. Locally I have no problems, but we're trying to tie in remote sip users. Thanks. [WM: Sounds like a problem with the DHCP server that's handing out the IP addresses. Try setting a static IP address. Here's the HOW-TO.]

By: Philip

Philip — Thu, 05 Apr 2007 19:16:27 +0000

Ward,
According to your article, I will need the following file trixbox.vmx to install the trixbox. When I unzip the files, I got 4 files non of them is trixbox.vmx. The 4 files are
Red Hat Enterprise Linux 4.nvram
Red Hat Enterprise Linux 4.vmsd
Red Hat Enterprise Linux 4.vmx
trixbox.vmdk.
Am I doing something wrong?
Another question?
Can i run this version on windows 2003 server? If I got more than one public IP, can I run more than on pbx on the same server?

[WM: Use the file with the .vmx extension. It’s just a later version. Sorry. Don’t know about Windows 2003 Server. Some have reported problems. I’d stick with Windows XP to be safe.]

By: Ian Worthington

Ian Worthington — Mon, 26 Feb 2007 09:09:17 +0000

Hi Ward —

What’s the story on yum update/trixbox-update/update-install? With trixbox 2.0/freepbx 2.2 out is there an upgrade path which doesn’t break what we currently have configured?

Also I’m nervous about not being able to do a yum update: there must be some security patches there that should be applied. Are there known issues relating to yum update in a vmware box or is that just cautiousness on your part?

Thanks,

ian

[WM: You have good reason to be nervous. Yum update and the trixbox update script pretty much break everything that works in Nerd Vittles’ enhanced versions of TrixBox 1.2.3. At this time, there are no security issues of which we are aware if you’ve applied our PBX-in-a-Flash script or are using one of our VMware or Parallels builds.]

By: Ulrik Goetze

Ulrik Goetze — Thu, 22 Feb 2007 23:46:43 +0000

Is it possible to use and install AVM B2 or C1 on the "windows" side and the use CAPI with Asterisk/FreePbx with VMware?

By: Joseph McGuirl

Joseph McGuirl — Tue, 13 Feb 2007 23:56:41 +0000

Ward-
What you have done and the service you provide the community at large is nothing short of amazing. 99% of everything I want to accomplish works perfectly. The 1% I’m having problems with is DISA. I can dial into the box fine, pass code, phone#, ect works as advertised. My problem is the the outgoing leg from the box on gives my the audio from the number call ie they cant hear me. FYI when i add an outside phone number to a ringgroup or follow me such as 2057570757# audio is perfect. And trust me, as an IT Admin, I have RTFM’d everywhere on the net. I hope you can at least point me in the right direction if it’s not a simple fix.

[WM: Joe, Post this on the TrixBox forum where we can ask some questions.]

By: Ian Worthington

Ian Worthington — Sun, 11 Feb 2007 03:13:28 +0000

Am I the only one not getting the voice prompts on incoming calls?

According to the debug log:

Feb 11 02:31:58 WARNING[18839] format_wav.c: Unexpected freqency 48000
Feb 11 02:31:58 WARNING[18839] file.c: Unable to open file on /var/lib/asterisk/sounds/custom/nv-greeting.wav
Feb 11 02:31:58 WARNING[18839] file.c: Unable to open custom/nv-greeting (format ulaw): No such file or directory
Feb 11 02:31:58 WARNING[18839] pbx.c: ast_streamfile failed on SIP/8687486-09ad4488 for custom/nv-greeting

Checking the WAV file I see that its 16bit, 48kHz, PCM. According to the Systems Recordings screen shouldn’t they be: 16bit, 8kHz, PCM?

[WM: See Comment #32 above.]

By: shakeel

shakeel — Wed, 31 Jan 2007 19:28:16 +0000

thanks so much for making this such an extraodinary effort. I finally have my first trixbox up and running and everything is working fine except one or two things.

I cant seems to work out this ddns thing. i have signed up at no-ip configured my ports, edited conf files, and done almost everything, but mysip.no-ip.com cant be used to register my devices out of my network. Any ideas or any articles on this regard?

also i cant seems to get music on hold,

regards

By: Robert

Robert — Wed, 31 Jan 2007 14:26:33 +0000

Thanks guys for this release. I want to say this is really helpful. I have learned much about Linux, FreePBX and I really appreciate the time that went into making a flawless release. Thanks
I am having a issue maybe someone can help. It is not with your app. I have isolated it to Stanaphone. I paid for the services to get a number. I could not get it to wrok. After trouble shooting, I found I could not get the stanaphone service to work with my Netgear router. I plugged in directly to my cable modem and it was OK. I am not running any special settings. All other services work.
A warning! I called stanaphone support 4 times, sent 4 emails and posted 3 questions in the forum. No call backs, no email back, no help in the forum. I believe they also removed my complaint about there service from the forum. And I paid for the service!
I tried port forwarding, port triggering. Nothing. Any help would be greatly appreciated.

By: Henry

Henry — Fri, 26 Jan 2007 04:43:25 +0000

My net connection has a fixed ip address and gateway. I changed the VMWare network settings to "NAT" instead of "Bridged" and most of it works except I can't get incoming calls. Does anyone know how to fix this? Has anyone used "NAT" on the Vmware workstation and got this to work? Are there any other settings that need to be done? I'm assuming perhaps some ports forwarded, etc? Thanks so much for the help!

By: tomelaine

tomelaine — Mon, 22 Jan 2007 18:29:27 +0000

How to get into the Asterisk Recording Interface (ARI) What is the default password and how can I change it.
Thanks

By: avi weiss

avi weiss — Sun, 21 Jan 2007 01:07:41 +0000

anyone have experience putting nv-trixbox for window on windows server 2003?

thanks

-avi

By: JBM

JBM — Sat, 20 Jan 2007 20:38:17 +0000

Can I increase the number of lines? If yes, how?

[WM: Sure. Just add more Trunks in freePBX. The sky’s the limit. We have about 15 in our home.]

By: Ward

Ward — Tue, 16 Jan 2007 23:45:15 +0000

There’s a glitch in the voice prompt that accompanies the Stealth AutoAttendant. Here’s how to fix it. Log into your server as root and issue the following commands:

cd /var/lib/asterisk/sounds/custom
mv nv-greeting.wav nv-greeting.wav.bak
mv nv-menu.wav nv-menu.wav.bak