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	Comments on: Allison Smith: State of the IVR Address	</title>
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	<description>Ward Mundy&#039;s Technobabblelog</description>
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		<title>
		By: Harold		</title>
		<link>https://nerdvittles.com/state-of-the-ivr-address/comment-page-1/#comment-90023</link>

		<dc:creator><![CDATA[Harold]]></dc:creator>
		<pubDate>Sat, 23 Feb 2013 17:57:47 +0000</pubDate>
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					<description><![CDATA[Is there a typo in the article? Should &quot;finite&quot; be &quot;infinite&quot;:

&quot;I’m seeing a huge awareness in the fact that customers do not have a finite amount of time…&quot;]]></description>
			<content:encoded><![CDATA[<p>Is there a typo in the article? Should "finite" be "infinite":</p>
<p>"I’m seeing a huge awareness in the fact that customers do not have a finite amount of time…"</p>
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