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Introducing OSS Endpoint Manager for FreePBX 16 & Incredible PBX 2027
If you’ve been searching for a free, open source provisioning system for your SIP telephones and you’re using Incredible PBX 2027 or other FreePBX® 16 platforms, your prayers have been answered thanks to the hard work of Bill Simon. What this buys you (for free) is a quick way to configure SIP devices from most of the major players shown above including Aastra, AudioCodes, Cisco, Linksys, CloudTC, Digium, Grandstream, Intelbras, Mitel, Norphonic, Patton, Polycom, Snom, Thomson, Unidata, Xorcom, and Yealink.
To get started, log into FreePBX on your PBX platform and click on the Settings tab. If you see OSS Endpoint Manager as you will on most Incredible PBX 2027 installations, you can skip installing OSS Endpoint Manager and move on to the next step. Otherwise, here are the steps to install OSS EPM 16. Using SSH, log into your PBX as root and issue the following commands:
cd /var/www/html/admin/modules wget https://filedn.com/lBgbGypMOdDm8PWOoOiBR7j/OSS-EPM/ossepm16.tgz tar zxvf ossepm16.tgz fwconsole ma install endpointman rm -f /tmp/* fwconsole reload
Once you have OSS Endpoint Manager installed, return to the FreePBX GUI and open the application under the Settings tab. Read the reminder that you’re not using Sangoma’s commercial endpoint management product. Then click on the pull-down box in the right margin. Now let’s get the templates for the various SIP devices loaded onto your server.
- On the right pull-down, choose EndPoint Manager Settings.
- Adjust the entries as desired to set up your server as the host.
- For Package Server, enter: https://ossepm.incrediblepbx.com/
- Click in any other field to save your entries.
- On the right pull-down, choose Template Manager.
- Click the displayed link to download the latest templates from GitHub.
- On the right pull-down, choose Package Manager.
- Click Check for Updates.
- Click Install button beside each desired Brand.
The rest is a walk in the park. Plug in your SIP devices and perform the manufacturer’s steps to place the device in configuration mode. Insert the credentials to access OSS EPM on your PBX. Then sit back and enjoy the show.
Originally published: Thursday, February 1, 2024
Need help with Asterisk? Visit the VoIP-info Forum.
Special Thanks to Our Generous Sponsors
FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.
BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.
The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.
VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
Introducing Digium’s Awesome SIP Phones for Asterisk
If you’ve been waiting for a low-cost, feature-rich SIP phone that meshes perfectly with your Asterisk® PBX, your prayers have been answered. Digium has just released not one, but four, new SIP phones with prices starting at $59. No, that’s not a typo. Digium gave us a couple of early models to play with, and today we’ll walk you through the incredibly simple setup. We would begin by noting that, despite the pricing, these phones are configured with nothing resembling a bargain basement feature set. All four models have color displays, HD Voice, POE for use without the $15 power adapter, and at least two lines. The phones can be configured using the phones themselves, or through a slick web interface, or with auto-provisioning by MAC address. Beginning with the $89 A22, the top three models support gigabit Ethernet. With the $119 A25, you get four line registrations as well as a second LCD supporting six Rapid Dial keys or up to 30 BLF entries. The top-of-the-line $169 A30 supports six line registrations and an LED setup that closely matches our previous VoIP Phone of the Year, Yealink’s T46G. While the phones were not designed for use with Switchvox®, we found them to be plug-and-play with 3CX® which is probably also true with Switchvox even though we have not tested them on that platform. We have been using our A22 phone with one line connected to Incredible PBX® for the Raspberry Pi and the second connected to VitalBox. We’ve had zero issues with the phone, and sound quality is excellent.
Connecting Digium’s A-Series IP Phone
To get started, you’ll need a power source for the phone which can be either a POE network connection or a power adapter. You’ll also need to connect to a network that can provide DHCP or VLAN configuration data. Once the phone boots up, press the checkmark button (✓) twice to display the IP address assigned to the phone. Using a desktop browser, navigate to that IP address and enter admin:789 as the default login credentials.
Configuring a SIP Extension on Your IP Phone
Once you’re logged in, click on the Line tab and fill in the blanks for the SIP1 account using the desired extension number, extension password, and IP address of your Asterisk server. Be sure Activate is checked. It should look something like the following. Then click Apply.
This one-minute setup is all that’s required to put your new phone into production with Asterisk. You’re ready to make and receive calls. The L1 button on the A20 or A22 phone (pictured above) should now be lit. To light up the L2 button, add a second SIP connection by repeating the drill after choosing the SIP2 Line from the pull-down menu. If you have redundant PBXs, fill in the IP address of the Backup server, and the phone will automatically failover when the primary PBX goes down. It doesn’t get any easier than that.
With 3CX extensions, the setup is virtually identical except the phone’s Authentication Name field should reflect the Authentication Name chosen when setting up the 3CX extension.
Customizing Your SIP Phone Settings
VoiceMail Setup. The voicemail button can be activated for one or both SIP lines in the Advanced Settings tab under each of the SIP connections. Check the Subscribe to Voice Message box and enter the Voice Message Number to retrieve your voicemails, e.g. *98701 for extension 701 on an Asterisk PBX or 999 for a 3CX extension’s voicemail.
Customizing Phone Display. If you’d like to customize the branding and background image on your phone, navigate to Phone Settings and click the Advanced tab. Here’s a link to download one of our favorite beach scenes (pictured above), or you can use your own 320×240 BMP image on the A20 and A22. The high end phones use a 480×272 BMP image. The Asterisk label at the top of the phone’s display can also be adjusted in the Greeting Words field. We’re Enchilada fans personally. 🙂
Changing Passwords and PINs. You also can adjust the passwords and PINs for the phone device itself under the Phone Settings:Advanced tab. The default is 789. To modify the admin credentials for the browser interface or to add new accounts, go to System and click on the Account tab. Because the phone can be configured using either the phone itself or the browser interface, you’ll need to change both sets of passwords to secure your phone.
Adjusting Codecs. Depending upon your PBX setup, you may need to adjust or reorder the codecs for one or both of your SIP lines. Simply navigate to Line:SIP1:Codec Settings and make any necessary changes. HINT: You’ll rarely have a problem if you make G.711U (U.S.) or G.711A (elsewhere) your primary codec although G.722 is what you’ll want for HD Voice. This is especially important if you’re using Google Voice trunks or 3CX client software.
Auto-Provisioning Your A20, A22, and A25 Phones
Let’s get to the fun stuff now. Everything we’ve covered (and much more) can be scripted with these new phones. You can read all about it here. For today, let’s get your Phonebook Contacts populated using your AsteriDex database entries. And then you can press the Down button on the phone to retrieve your Contacts.
Setting Up Phone Provisioning. Before you can auto-provision your phone, both your phone and your Asterisk server need a little navigation information. Let’s start with the phone so login as admin:789 to get started. Click on the System option and then the Auto Provision tab. Write down the last 12 digits of your phone’s MAC address (CPE Serial Number highlighted above). Check the DownloadDeviceConfig option (as shown). Disable the DHCP Option and the SIP Plug and Play options by clicking on the respective tabs. Then open the Static Provisioning Server option (as shown). Enter the local IP address of your server assuming your phone and server are both behind a firewall. For the Protocol Type, choose HTTP. For the Update Mode, choose Update After Reboot. Then click the Apply button.
Next, let’s configure the phone so that you can press the Down arrow button to access your Phonebook Contacts. Click on the Function Key option in the left margin. Then look in the Programmable Keys section and locate the row with the settings for the Down button. Change the entry in the Desktop column to Phonebook. Then click the Apply button.
Configuring Asterisk for Phone Provisioning. Now we need to get your server set up to support phone provisioning. The way provisioning works is we will set up a provisioning profile for each phone which will be processed by your web server whenever a phone is rebooted. This profile will also tell the phone where to find your Phonebook Contacts XML file. To get started, navigate to /var/www/html and create a new .cfg file for each of your phones using the 12-character MAC address of the phone, e.g. 000123456789.cfg. The file should look like the following with the exception of the Auto Pbook Url entry which should reflect the local IP address of your server:
<<VOIP CONFIG FILE>>Version:2.0.0.0 <PHONE CONFIG MODULE> LCD Title :IncredblePBX <AUTOUPDATE CONFIG MODULE> Download CommonConf:0 Download DeviceConf:1 Check FailTimes :5 update PB Interval :720 Clr PB B4 Import :1 Trust Certification:0 Enable Auto Upgrade:0 Upgrade Server 1 : Upgrade Server 2 : Auto Upgrade intval:24 Auto Pbook Url :http://192.168.0.108/phonebook.xml <<END OF FILE>>
Populating Phonebook Contacts with AsteriDex. Now we’re ready to build the Phonebook Contacts file (phonebook.xml) using the AsteriDex 4 database. Just issue the following commands and then reboot each of your phones (Menu+8+Yes):
cd /var/www/html/asteridex4 wget http://incrediblepbx.com/asterisk-phonebook.tar.gz tar zxvf asterisk-phonebook.tar.gz rm -f asterisk-phonebook.tar.gz php asterisk-phonebook.php
Digium A-Series IP Phone User Guide
Last but not least, take a look at Digium’s A-Series IP Phone User Guide (PDF) for more tips.
Final Thoughts on A-Series IP Phones
If you couldn’t already tell, we’re quite impressed with the new A-Series phones from Digium. If you’re on a budget, the $59 model is one terrific bargain for home or SOHO use. The only thing you’re really forfeiting with this phone is the gigabit Ethernet port which will have zero impact on small and medium-sized network implementations of a VoIP server. Rather than buying power adapters for your phones, drop by your favorite WalMart and purchase a network switch that includes POE support. They start at about $30. Then pick one of these phones up from your favorite provider and let us know what you think. You’ll also be helping to fund Digium’s open source Asterisk project. Enjoy!
Originally published: Friday, April 13, 2018
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— Ward Mundy (@NerdUno) January 9, 2018
Need help with VitalPBX? Visit the VitalPBX Forum.
Special Thanks to Our Generous Sponsors
FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.
BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.
The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.
VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
Dear Digium: It’s Time to Start Eating Your Own Dog Food
Many years ago when Eric Schmidt headed up Novell, the company prided itself on being an organization that ate its own dog food before releasing code to the public. Microsoft has done much the same thing with new releases of Windows. And it’s not a surprise that the dogfood principle carried over to Google as well. The end result is that not only are products less buggy, but many of the day-to-day implementation issues already have been resolved long before the public ever touches a shipping product. Microsoft expanded on this by offering beta releases of code to thousands of "pioneers" that understood the risks of using untested software that still was under development. That brings us to Digium® and Asterisk® 1.8 which is quickly devolving into a perpetual beta release.
While we’ve never been invited to Digium’s headquarters for reasons that should be obvious when you read articles like this, the scuttlebutt always has been that Digium uses a commercial PBX internally to support its telecommunications needs. Indeed, most of the commercial resellers of Asterisk products market a far different flavor of Asterisk with dozens if not hundreds of patches that are not available to the general public. And one of the distinguishing features of PBX in a Flash always has been its update-fixes utility which incorporates dozens and dozens of patches into every version of Asterisk that is installed by end-users and developers alike. Some of this needs refinement if Asterisk 1.8 is going to have a chance of adoption in the commercial marketplace.
The root of the problem in the Asterisk world is that we now find ourselves with one and only one supported version of Asterisk: Asterisk 1.8. And it happens to be a version that few people actually use to run their businesses. The reason for this dilemma is that, other than security fixes, Digium now has dropped support for both Asterisk 1.4 and 1.6, the two products that most folks regard as the "stable releases" and deploy in production systems. So we’re left with a supported version of Asterisk that no one actually is using or selling for a production environment. Indeed, Digium, The Asterisk Company markets a commercial product based upon a completely different version of Asterisk!
The bottom line is, if Digium isn’t willing to stake its business on Asterisk 1.8, why should anyone else take the plunge? After all, who knows Asterisk better than The Asterisk Company? Suffice it to say Asterisk 1.8 is not getting the necessary testing that a product with an installed base in the millions deserves and, indeed, requires in order to flourish.
This ultimately leads to embarrassing situations such as the release of Asterisk 1.8.4 last week followed by the almost immediate discovery (worldwide) that Cisco phones no longer could connect to Asterisk servers. The response to complaints was that the necessary code wasn’t in the source tree. No kidding! As it has turned out, there wasn’t an available patch that worked either.
For a whole host of reasons, this should never have happened. If Digium and some of the lead developers used Asterisk 1.8 to run their businesses, we’re pretty sure we wouldn’t be writing this column. There are some other considerations that should be equally obvious. First, any regression testing methodology worth its salt should have caught this since Cisco phones registered properly with Asterisk 1.8.3.3 and prior versions. Second, major mistakes like this give a black eye to a promising product that for the most part has been incredibly stable since its initial release. Third, shipping a version like 1.8.4 instantly reduces the pool of users willing to try new releases because of the very real perception that with each new release comes a risk that Digium and the Asterisk developers have chosen to reinvent the wheel without telling anybody.
PBX in a Flash has become the de facto aggregation platform for those wanting to deploy a turnkey version of Asterisk 1.8 because it includes the very latest versions of CentOS 5.6, Asterisk 1.8, and FreePBX 2.8 plus all of the other necessary components to get up and running quickly. But, as we discovered the hard way last week, this also means that the latest, greatest release can also bring a whole host of problems just as quickly. So here’s what we’ve done to mitigate the damage. Later today we will introduce new PBX in a Flash 1.7.5.6.2 ISOs in 32-bit and 64-bit flavors that include a utility to select prior versions of Asterisk 1.8 to deploy rather than just the current release. Check back here or join us on Twitter for the actual release announcement. Of course, you still can choose from two versions of Asterisk 1.4 as well as the latest version of Asterisk 1.6.2 as well.
The 32-bit and 64-bit releases of PBX in a Flash 1.7.5.6.2 are now available on SourceForge and our other download mirrors.
By way of example, let’s assume you want to install Asterisk 1.8, but you also have an office full of Cisco phones so you’d prefer that your employees still have the ability to make and receive phone calls. Thus, you’d like to install Asterisk 1.8.3.3 instead of Asterisk 1.8.4. So here’s how to do it using PBX in a Flash 1.7.5.6.2. First, burn the ISO to a CD and begin the install on a dedicated server by booting from the ISO and pressing the Enter key. After choosing your keyboard, time zone, and root password, the installer will build you a base CentOS 5.6 system. When the system reboots, remove the CD. This will bring up the menu which ordinarily lets you choose the flavor of Asterisk you would like to install. Instead of choosing Gold, Silver, Bronze, or Purple, choose the last option which lets you drop down to the Linux command prompt. Log into your server as root using your new root password. Now issue the following command: piafdl -p 1833. When you press the Enter key, you’ll get a new PIAF-Purple install with Asterisk 1.8.3.3 instead of 1.8.4.
If you have an earlier PBX in a Flash ISO and would like to mimic this behavior to load Asterisk 1.8.3.3, here’s how. Install the CentOS portion of PBX in a Flash in the usual way. When your server reboots after removing the CD, choose the Linux CLI option from the PIAF flavors menu. Log in as root and issue the following commands:
cd /root
wget http://pbxinaflash.com/1833.sh
chmod +x 1833.sh
./1833.sh
There’s some added flexibility in the new PIAF 1.7.5.6.2 ISO as well. In the event we experience a problem with one of our mirrors, PIAF always has had the flexibility to retry downloads from another mirror. But now you also can force an install from a specific mirror site. For example, piafdl -c -p 1883 would force an install of Asterisk 1.8.3.3 from our .com site, piafdl -d -p 1883 would force an install of Asterisk 1.8.3.3 from our .org site, and piafdl -e -p 1883 would force an install of Asterisk 1.8.3.3 from our .net site. In addition, this added flexibility will let us offer newer releases for pioneers and older releases for those that need a specific function. Keep reading for more details…
For "the rest of the story," be sure to read the Comments including Digium’s response to this article.
Continue reading Part II, Part III, and Part IV…
May 21 Update: Because of the instability issues with Asterisk 1.8.4, we have backrevved PIAF-Purple, our Asterisk 1.8 flavor, to Asterisk 1.8.3.3. Cisco phones work; however, this does not fix a problem with Polycom phones. To address that, you will need Asterisk 1.8.3.2; however, that version was not as stable with Google Voice. So you now have the Hobson’s Choice of picking your poison. The default PIAF-Purple selection will get you Asterisk 1.8.3.3. Or you can drop down to the Linux CLI, login as root and issue: piafdl -p 184 (for Asterisk 1.8.4) or piafdl -p 1832 (for Asterisk 1.8.3.2). For the time being, a "stable version" of Asterisk 1.8 unfortunately isn’t in the cards.
June 1 Update: As of today, the new default PIAF-Purple is Asterisk 1.8.4.1.
Originally published: Monday, May 16, 2011
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Special Thanks to Our Generous Sponsors
FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.
BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.
The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.
VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
Some Recent Nerd Vittles Articles of Interest…
The Digium Conundrum: Will Asterisk Be Just Another Asterisk on the VoIP Radar
It’s been several months since we last addressed the "Asterisk® Problem" and much has been written and spoken on the subject since then. In a nutshell, the problem is the code changes made in each new version of Asterisk which break existing business applications. We’ve come to a better appreciation of the point of view of some of the Asterisk developers. But I’m sorry to say they haven’t budged. The good news is that much has changed for the better in spite of the Asterisk developers. And today we wanted to share some of those developments with you.
The Developer Mentality. Suffice it to say that the Asterisk development community is quite small and mostly driven (like most programmers) by a fierce sense of independence. The puzzling part is that most of these guys (and it is an all-male club) work for companies that make their living in the Asterisk marketplace, either manufacturing or selling hardware for Asterisk-based telephony systems. For the most part, however, these companies are hardware peddlers rather than system integrators. One fact of life has become crystal clear. New versions and new beta releases NEVER break existing hardware. Why? Because these are the companies that feed these guys. "Whose bread I eat, his song I sing" goes the old adage. So hardware that was purchased in the Asterisk 1.2 days still works equally well with the latest 1.6 beta releases. Thank you very much.
Business application software for Asterisk is an altogether different equation. Here the developer mantra goes something like this. You’re using our code for free, and we’ll improve it in any way we think is best. If it breaks your application code, too damn bad! You can either fix it, stop using it, or go elsewhere. And we really don’t care which option you choose. The sad part of that mentality is a total lack of appreciation for the fact that, once demand for Asterisk systems in the business community dries up, the demand for Asterisk hardware will also take a nosedive.
The types of business applications that have been broken are major, not organization-specific. For example, Asterisk 1.4 broke the open source fax application. And Asterisk 1.6-beta broke both the open source and commercial text-to-speech (TTS) engines. The sad part is that the applications were broken by trivial code changes in Asterisk that just as easily could have been accomplished without breaking any application code.
This development approach, of course, keeps Asterisk out of most major corporations and government organizations even though it is an almost perfect fit for many of them. Why? It’s pretty simple. Business application software in most major organizations isn’t written in house. It’s developed by outside contractors who typically bid on a project, win the bid, develop the software application, and move on. Three to five years later, they usually are not around to rebuild something that the Asterisk developers have broken with their "improvements." Since phone systems usually are measured in decades and Asterisk releases are measured in years, it’s a pretty terrible fit for most major corporations and government organizations. Can you imagine a WalMart or a Hilton Hotel replacing their telephony applications every couple of years because all of their fax capability suddenly vanished? The same is equally true in the medical and legal communities as well as in major real estate and construction companies. Earth-to-Digium®: Companies have more to do than babysit their phone systems.
What we said four months ago is equally true today. When we began the PBX in a Flash project last November, our emphasis was radically different than some of the other Asterisk aggregations. First and foremost, we wanted a product that was stable. Of equal importance was our own Big Easy: easy to use, easy to enhance, and easy to upgrade. We didn’t want users or VARs having to reinvent the wheel each time a security patch or new enhancement was released. To look at it from the customer side, no business (that wants to stay in business) will tolerate a phone system that is routinely out of service for upgrades much less one that takes away features that the business depends upon. Whether it’s Caller ID, or Text-to-Speech, or Screen Pops, or Conferencing, or Phone Blasting, or even a Call Center really doesn’t matter. It does no good to tell a customer that they lost critical functionality but now they have the latest version of Asterisk. You can add your own customer expletive here if you’ve ever tried this approach in the real world.
In the good old days when there wasn’t much of a feature set and when no business would stake their livelihood on Asterisk, it really didn’t much matter when a new version of Asterisk was released. To put it charitably, things could only get better. But, businesses now rely upon Asterisk. So the dynamics are quite different. It’s no longer acceptable to trash big chunks of code without making certain that you didn’t break something that was already working. It’s no longer acceptable to invent new verbs in the programming language while deleting commands that used to work.
The Good News. There really is a silver lining to this story. There’s a new game in town: FreeSwitch. It may take a year, but this is an all new technology with a team of developers with an all new attitude about software development. This is a product that is being developed from the ground up to meet business needs. It employs modern, business interfaces with which most major organizations are already familiar. Can it do what Asterisk can do? For the 60% of Asterisk functions that already work, FreeSwitch not only gets a check mark but the performance improvement is staggering. And for the 60% of FreeSwitch functions that Asterisk can’t do at all… well, you’ll just have to try it. Give them six to twelve more months, and we predict the trickle of Asterisk defections is going to turn into a stampede. Both a Windows implementation for your desktop and a turnkey Linux install via ISO are now available. What’s still missing is a tool as simple as FreePBX to actually configure everything, but rumor has it that there are several GUI interfaces in the pipeline. And for the short term, nothing could be much simpler than the XML code that makes FreeSwitch tick. Indeed, dozens and dozens of sample XML scripts are already available which mirror most major Asterisk functions and dialplan applications.
And More Good News. The problem with breaking generic business applications is that the developers who initially wrote the open source apps are no longer around or interested in Asterisk. Wonder why? In any case, thanks to Antonio Gallo, open source faxing for Asterisk 1.4 is back. And, thanks to Darren Sessions, open source text-to-speech with Flite for Asterisk 1.4 and 1.6 is a reality once again. Installation on CentOS systems still is a bit hairy. So we will include Flite for both Asterisk 1.4 and 1.6 in our new PBX in a Flash 1.3 release next week. And faxing will return for Asterisk 1.4 in our first SUSHI update shortly thereafter. Enjoy!
Another Good Read: Open Source VoIP: Asterisk or FreeSwitch by David Greenfield
And Another: Asterisk vs. FreeSwitch by Anders Brownworth
Special Thanks to Our Generous Sponsors
FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.
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The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.
VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
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