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The Most Versatile VoIP Provider: FREE PORTING
JUST RELEASED: Visit the Incredible PBX WikiBlack Friday Deals: Buyers’ Guide to VoIP and Mobile Stocking Stuffers for 2012
Tech toys continue to proliferate and, to get you in the Christmas spirit, we thought we would run down our short list of Must Have’s for 2012 so that you’ll be prepared for your Black Friday shopping spree. It’s just 10 days away!
Cell Phone Paradise
In the smartphone category, the iPhone 5 ranks up there as one of the most disappointing offerings of the year in our book. Apple continues to force obsolescence with a new nano SIM card and an all-new dock connector that only supports USB 2.0. Near Field Communication (NFC) is nowhere to be found. Did we mention the endless LITIGATION that seems to have replaced INNOVATION at Apple? Before you buy from Apple, ask yourself if you really want to encourage this type of corporate behavior. It’s ruining software development, and spare us the B.S. about Apple inventing all of this stuff. They didn’t!
Three out of four new cellphones reportedly are Android phones. There are lots of reasons why. We’ve been a huge fan of Samsung’s Galaxy S III as the best cellphone on the market… until we tried the new Galaxy Note II. We had planned to do a full-fledged review of the device until we read AnandTech’s writeup. It covers everything you’d ever want to know. What can we say? Easily rooted. A 5.5 inch diagonal screen with 1280×720 resolution leaves everything else in the dust. Add Android Jelly Bean with a quad-core processor and support for Samsung’s S-Pen, two fantastic cameras, a replaceable battery, 64GB microSD card support, an 11.78 watt-hour battery, cellular support for category 3 LTE FDD and TDD, Release 9 DC-HSPA+, GSM/EDGE, and TD-SCDMA along with onboard gpsOneGen 8A GNSS, and it’s damn close to perfect. It brings you the best of all possible non-proprietary worlds. And, yes, it still fits comfortably in your jeans pocket. Honest, you will love The Phablet, and it’s available with free 2-day shipping using Amazon Prime.1 Or check out the Black Friday deals.
Best Cell Phone Plans
The United States cellphone provider market continues to be dominated by the Bell sisters, AT&T and Verizon, with Sprint and T-Mobile competing in the also-ran category. The good news is there now are some terrific cellphone pay-as-you-go bargains using three of the four major providers. Monthly pricing of these plans is typically 50 to 75% less than comparable plan offerings from AT&T and Verizon. Here are our favorites.
Straight Talk Unlimited. Straight Talk in conjunction with WalMart offers a $45 monthly plan ($495 a year) with unlimited talk, text, and web access. Buy a SIM for $9.99 and a refill card, port your number, and you’ll be up and running in about an hour. Better yet, buy them together and use coupon code SIMSAVE, and the SIM card is free with free shipping as well. It uses the identical AT&T network infrastructure as AT&T, and Straight Talk SIMs are interchangeable using any existing AT&T cellphone. On an Android phone, the feature set is identical to what you’d get with an AT&T plan. On an iPhone, you lose Visual Voicemail. If the phone is not jailbroken, you may lose multimedia messaging (MMS). For configuration details, see this post. Also available for T-Mobile, if you prefer. No tethering!
T-Mobile Unlimited Data Plan. T-Mobile in conjunction with WalMart offers a pay-as-you-go plan with 100 voice minutes, unlimited texting, and unlimited data (5GB at 4G speed and 2G speed thereafter) for $30 a month. Extra voice minutes are 10¢. It’s not only an amazing deal, but the fine print doesn’t seem to preclude tethering. You can use it with any T-Mobile phone including all of Google’s Android phones. For tethering support, any rootable Android phone works as well as the unmodified $349 Galaxy Nexus 4 purchased directly from Google starting today at noon Eastern time. The Nexus 4 gives you 4G performance over HSPA+, but no LTE radio support! Today’s AnandTech review here. If you don’t care about tethering but want 4G performance, then take a look at the $175 Samsung T679 available at WalMart. Beware: Most AT&T GSM phones will also work with T-Mobile, but you’ll only get 2G data performance because of the different radio frequencies used by AT&T and T-Mobile for 3G and 4G service.
If you have T-Mobile coverage in your area or if you spend a lot of time on the interstates and want network coverage for your laptops while you’re on the move, this is the plan for you. We call it the Stealth Plan because neither WalMart nor T-Mobile says much about it. It’s only available when you first sign up for service with your newly purchased T-Mobile SIM. Despite lots of chatter to the contrary, this plan is available (but unadvertised) by purchasing a 99¢ SIM directly from T-Mobile. Trust us. You’re only risking a buck. But, beware, if you ever switch to a different plan (or if you sign up for the wrong $30 plan originally… T-Mobile and WalMart both push a lousy plan that includes 1500 talk minutes with 30MB of data for the same $30), you can never go back to the good plan without purchasing another T-Mobile SIM. To activate your T-Mobile SIM once you have your T-Mobile phone in hand, go here. Remember. Make your initial selection carefully. To buy $30 refills, here’s the link.
Virgin Mobile (not quite) Unlimited Plan. If you have good Sprint coverage, would like to use an iPhone with or without tethering, and don’t mind data limits then the Virgin Mobile Plan isn’t too bad. $35 a month gets you 300 minutes, unlimited messaging, and 2.5GB of data. For $15 more, you get 3.5GB of data with tethering. $10 more gets you 1200 talk minutes a month while $20 more gets you unlimited talk. It’s been reported that the Virgin Mobile iPhone 4S will be available in Target stores for $500 with a free $100 Target gift card beginning at 9 p.m. on Nov. 22.
VoIP Desktop Phone of the Year
It was just a matter of time until someone produced a reasonably priced, rock-solid SIP desktop phone based upon Android. The combination provides the best of both worlds with SIP access to your favorite Asterisk® server or Incredible PBX for the Raspberry Pi plus Skype, Google Voice, Microsoft Lync, YouTube, Facebook, Twitter, and Angry Birds without leaving your chair. Meet the $200 Grandstream GXP-2200. We got to spend some time with it at AstriCon 2012 a few weeks ago. With support for six lines, five-way conference calls, HD audio, Bluetooth, integrated PoE, and VPNs of many flavors, the GXP2200 takes top honors as our VoIP Desktop Phone of the Year. It’s still in limited supply but should be available everywhere soon.
Thanksgiving Update: Since we originally published this article, Grandstream has released a firmware update that resolved virtually all outstanding issues. The Google Play Store now is available which means many Android apps you previously have purchased can now be installed on the GXP2200 at no cost. Skype with incoming video now works well. There’s no outbound video because there is no camera built into the phone. Not sure whether a USB camera would solve that as we haven’t tested it (yet). GrooVe IP can be installed from the Play Store for plug-and-play Google Voice calling. That gives you the "VoIP Big Three" on a single desktop phone: SIP, Skype, and Google Voice. AsteriDex also can be used from the phone’s browser to provide click-to-dial calling with any SIP trunk you’ve set up on the phone. The PBX in a Flash RSS Security Feed can also be installed on the desktop of this phone. With the $5 IP Cam Viewer app, you can use your phone to monitor dozens of IP cameras in your organization or anywhere around the globe. In short, we can find nothing not to like about this phone! For up-to-the-minute news updates, visit the PIAF Forum.
Hosted VoIP Provider of the Year
We’re delighted that one of our corporate sponsors is the hands-down winner of Hosted VoIP Provider of the Year. With your choice of servers throughout the United States, Canada, and Europe, not only is RentPBX’s service and support second to none, but their $14.99 a month pricing for cloud-based hosting of PBX in a Flash is in a league of its own. Be sure to use coupon code PIAF2012 for your first hosted PBX order to take advantage of this special pricing.
VoIP Computer of the Year
No surprise here. The $35 Raspberry Pi now with 512MB RAM takes top honors. Add a power supply, plug into your LAN, burn Incredible PBX 3.5 to an SD card, and boot to a near perfect (free) VoIP platform with Google Voice, SIP support, unlimited extensions with voicemail, IVR support, text-to-speech and speech-to-text functionality. Take our 35 apps for a spin, and you’ll agree the choice is a No Brainer. And this week you can add free fax support to the already incredible feature set. Review the Quick Start Guide and then the Fab 35 Apps Tutorial. Then finish off your adventure by Interconnecting Raspberry Pi devices in less than 5 minutes. If money is no object and you want one in two days, take a look at the Amazon ad in the right column which provides a good refresher in the law of supply and demand.
Our runner-up for best all-purpose VoIP computer remains the Foxconn NT535 Dual-Core Atom machine which is back on sale for $154.99 at Amazon today with free 2-day shipping with Amazon Prime. Details in our previous article.
VoIP Tablet of the Year
C|Net has done a great Roundup of the 7-Inchers. Jokes aside and absent special requirements, Google’s Nexus 7 is the clear winner. You get an open platform, easily rootable, state-of-the-art quad-core tablet running the latest version of Android. And it supports every VoIP requirement you can dream up: Google Voice, SIP, Skype, and VPN support. The 16MB version is available for $199 directly from Google, WalMart, or Staples. That’s over $100 less than the comparable, but inferior, iPad Mini. Because the iPad Mini lacks GPS support in the WiFi model, turn-by-turn navigation is out of the equation. At least for us, it is one of the major must-have features for any tablet device.
Happy Thanksgiving!
Originally published: Tuesday, November 13, 2012
Need help with Asterisk? Visit the PBX in a Flash Forum.
Special Thanks to Our Generous Sponsors
FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.
BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.
The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.
VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
Some Recent Nerd Vittles Articles of Interest…
- Some of our purchase links refer users to Amazon when we find their prices are competitive for the recommended products. Nerd Vittles receives a small referral fee from Amazon to help cover the costs of our blog. We never recommend particular products solely to generate Amazon commissions. However, when pricing is comparable or availability is favorable, we support Amazon because Amazon supports us. [↩]
The Bluetooth Revolution: Watch What We Can Do
If ever there’s been a sleeping technology giant still worth watching, it’s got to be Bluetooth. Originally developed by Ericsson, the Swedish telecommunications company, Bluetooth is a proprietary wireless technology for exchanging data over short distances using fixed and mobile devices. If you use it at all, it’s probably to answer phone calls and play music in your car using your smartphone or to walk around looking like a lunatic talking to yourself because you have a Bluetooth headset for your cellphone hanging out of your ear. Or you may be using our Bluetooth Proximity Detection utility to automatically forward calls from your PBX in a Flash server to your cellphone when you leave the office. Well, that’s so last week!
What’s coming in tomorrow’s vehicles (unless the federal government gets too crazy) is literally a revolution in the way vehicles interact with your smartphone. Rather than buying all of your existing cellphone technology again in every car you own, Bluetooth will give you a dashboard with the rich feature set of your existing smartphone without another monthly cellphone bill. That’s right. All of the data will be delivered to your dashboard via Bluetooth using middleware that translates existing information on your cellphone to a display on your dash. And you’ll be able to control the flow and type of information using a touchscreen in your car or truck that bears an uncanny resemblance to the display on your iPad or Android Tablet. See why you might really need a quad-core processor on your next smartphone?
I’m sorry. Did we say in tomorrow’s vehicles? You actually can get it right now in the Prius V with Entune. Of course, Toyota would like to replace your cellphone carrier and charge you monthly fees for services you’re already paying for on your cellphone, but that will sort itself out shortly. Why? Because there are some new open source experiments underway using Android instead of our old friend Micro$oft.
Meet The Watch. Suppose you were a nerd and just graduated from college with nothing to do except beg for a job flipping burgers. But then you had this idea to create a Bluetooth-enabled watch that could display content from your cellphone while you were driving, or running, or swimming. Well, you’d probably turn to KickStarter and try to raise $100,000 so you could build your dream watch. That was six weeks ago. They raised nearly $1 million the first day. And, by the time the fund-raising campaign ends in mid-May, it looks like this project will have raised nearly 10 million dollars!
Nice Surprise. So now you have the background on coming attractions. But there’s more. There’s the company that inspired Steve Jobs doing what they once did better than anyone on the planet, quietly churning out incredible products while nobody was looking. Meet Sony and the SmartWatch.
If you want a glimpse at what tomorrow’s vehicles will look like, the Sony SmartWatch is the one to follow. It’s in living color. It’s feature-rich. And it just works! Released in the United States three short weeks ago, there already are nearly 50 available Android applications (mostly free) that you can display on your watch. Here’s a sampling to give you some idea of the scope. We loaded a dozen on our SmartWatch in minutes!
You actually manage and download apps for your SmartWatch using Sony’s LiveWare Manager which lives on your Android phone. And, yes, almost any Android phone will work although a higher end device with more memory is a definite plus. You won’t want just a couple of apps once you get started.
We, of course, took one look at this watch and decided it was a perfect platform on which to display network management information about your PBX in a Flash communications servers or any other server. Keep reading!
One of the terrific apps for the SmartPhone is called Traffic Cams which does just what you’d think. It displays live web cam images from traffic cameras using GPS technology to figure out which ones are closest to you. Very slick! As you can see, we have some stunning ones within a mile of our home. And if you depend upon bridges to get to where you need to go, you’ll soon learn how indispensable these traffic cams really are. The camera shown above actually faces due east. For a real treat, come visit Nerd Vittles at 6:30 a.m. EDT (this time of the year) and enjoy the sunrise. Stunning!
HINT: The image shows the local time if you are timezone-challenged. It is refreshed every 3-4 minutes during the day.
Update: Wondering why this bridge is so empty? Check our SmartWatch! Pays to use more than one traffic camera when you set this up.
A bonus from the app is the ability to display your own 200×200 images on the watch from any public web site. So we whipped together a quick-and-dirty script that extracts status information about your PBX in a Flash server and converts it with ImageMagick (Don’t Forget: yum install ImageMagick) into a couple of jpeg images. Using FTP, these images then can be uploaded to a public web server and displayed on the phone. If you like the code and want to see what else is possible using the SmartWatch, come follow our progress on the PBX in a Flash Forum. Enjoy your new watch! Here’s a short list showing where to get a great deal on one.
Originally published: Monday, April 30, 2012
Need help with Asterisk®? Visit the NEW PBX in a Flash Forum.
whos.amung.us If you’re wondering what your fellow man is reading on Nerd Vittles these days, wonder no more. Visit our new whos.amung.us statistical web site and check out what’s happening. It’s a terrific resource both for us and for you.
Special Thanks to Our Generous Sponsors
FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.
BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.
The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.
VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
Some Recent Nerd Vittles Articles of Interest…
Bluetooth Proximity Detection for Automatic Call Forwarding
Time flies. It's been over six years since we introduced Bluetooth Proximity Detection to the Asterisk® community. Suffice it to say, the last tutorial was getting a little long in the tooth. Because we can't seem to get enough programming torture lately, we decided to revisit Follow Me Phoning by taking it to a whole new level with a fresh look at the setup procedure using the latest version of CentOS™ and PBX in a Flash 2™. This entire project takes less than 15 minutes.
If you're new to all of this, what we're talking about is the ability to stroll out of your home or office and have your telephone calls follow you on your cellphone automatically... without touching anything. And, when you return, the home or office phones start ringing again just as if you never left. Won't your boss or spouse be thrilled? What makes all of this possible, of course, is Bluetooth which happens to be running on your PBX in a Flash™ server and on your iPhone®, or Android® phone, or even Windows® Phone 7.
Our plan today is simple enough. We want to design a phone system so that, when you walk into your home or office, the phones ring in the office when there's an incoming call. And, when you walk out of your home or office carrying your WonderPhone with Bluetooth, calls to your home or office extension will start ringing on your cellphone. If you're using one of our turnkey PIAF2™ systems, this project should take you about 15 minutes to complete once you have a compatible USB Bluetooth adapter in hand.
System Requirements. As mentioned, you'll need a Linux-based Asterisk server. We recommend PBX in a Flash 2 which uses the latest and greatest CentOS 6.2™. It makes a virtually flawless communications server and includes all of the Linux utilities you'll need to get this working. Other than your Asterisk server, the only other hardware you'll need is a dLink™ DBT120 Bluetooth Adapter or any Bluetooth 2.0 EDR-compatible USB device will do. DBT120's run $30-$40 from most electronics stores. The clones cost a dollar or two on eBay. The ones with the black, semi-circular tops work fine. You choose. If you're using some other Linux flavor that doesn't include the Bluetooth utilities, consult our original article for installation instructions.
USB Bluetooth Adapter Installation. Boot up your Asterisk server if it is not already running and log in as root. Plug your USB Bluetooth adapter into an available USB slot. Now issue the following command:
/etc/init.d/bluetooth start
If you're alerted that some other application isn't running, we don't care. Now let's be sure the system has found your bluetooth adapter. Issue the following command from the Linux CLI:
hcitool dev
Assuming you get a response telling you the system found device hci0 with the MAC address of the adapter, you have successfully installed your USB Bluetooth adapter. So let's press on.
Configuring Linux Bluetooth Software to Start Automatically. You don't want to have to manually start up your Linux Bluetooth application each time you reboot your server. The easiest way to automatically start it is to issue the following command while still logged into your server as root:
chkconfig --level 345 bluetooth on
Deciphering Your Cellphone's Bluetooth MAC Address. We're going to be communicating with your Wonderphone to determine when you're in and when you're out. In order to do that, we need the MAC address of the phone's Bluetooth Adapter. Here's how to find it. Move your cellphone within 10 feet or so of your Asterisk server. Then put your phone into Bluetooth Discovery Mode by making it Visible for discovery. Every phone does this a little differently but you get the idea. HINT: Be sure Bluetooth is set to ON. Once you've done that, your phone will report that it is Discoverable. Put the cell phone down near your Asterisk server and jump back over to your Asterisk server console. Issue the following command, and you may have to try it several times until you get the MAC address of your cellphone's Bluetooth Adapter:
hcitool scan
Your system will whir away for a few seconds and then will report back the Bluetooth MAC address and name assigned to the adapter. It may be your name, or it may be the name or model of your cellphone. Write both of them down. We'll need the MAC address in a minute.
Proximity Detection Design. Now we've got all the hardware information we need to make proximity detection work. We'll download the Proximity Detection software in a minute. But first, sit down with a pencil and write down the other information you'll need to configure the Proximity Detection software. To make the software as flexibile as possible, we've reworked the code a bit since the original article. With the new code, it's possible to manage multiple extensions of multiple people with multiple cellphones. So what you'll need is the extension numbers of the people that want to use this and the cellphone numbers of those people. For example, you may want to forward extension 200 to 6782345678 and extension 202 to 6783456789. Just make sure that the forwarding numbers are in the correct format for the default outbound dialing rules on your Asterisk server. If your server expects numbers to always begin with a 9 or a 1, be sure to include it in the dial string, or the calls won't be completed when they are forwarded. Obviously, you'll also need the MAC address for each of your cellphone's Bluetooth adapters so just repeat the drill above with each cellphone until you have all of the MAC addresses. Finally, you'll need to assign an 8-character (or less) name to each user. So make yourself a nice little chart:
WARD 00:1D:64:C9:58:BA 200 6782345678
MARY 00:2D:54:C9:59:AB 201 6783456789
Today's installment assumes you are using a single Asterisk server both for your phone system AND proximity detection. The only drawback with the current design is that the cellphones need to be placed close to that server when you arrive at your home or office. You can experiment on the distance the cellphones can be away from the server. Different Bluetooth adapters and cellphones have slightly different ranges. The bottom line is you always want to leave the cellphones close enough to the server with the USB Bluetooth adapter so that the proximity detection works reliably all the time.
Proximity Detection Software Installation. All that remains to be done is to download and configure the proximity detection script and then put it in motion on your Linux machine. Log into your Asterisk server as root and move to the /root directory to download and unzip the script:
cd /root
wget http://nerdvittles.com/trixbox123/proximity.zip
unzip proximity.zip
chmod +x proximity
If you're going to be setting up proximity detection for multiple people, just make copies of the proximity script, e.g. cp proximity proximity1. Then edit each of the scripts and fill in the data from the little chart you made: nano -w proximity
deviceuser=WARD
devicemac=00:4B:63:D5:62:AB
myextension=200
mycellphone=6783456789
Save your changes and exit the editor: Ctrl-X, Y, then Enter.
Setting Up the Crontab Jobs. The last step is to set up a crontab entry for each script so that it gets run once a minute during whatever hours each day you want to monitor your cellphones. While still logged in as root, edit /etc/crontab: nano -w /etc/crontab. Insert a line like the following at the bottom of the existing file. This code would monitor your cellphone from 6 a.m. to 9 p.m. each day. To monitor your phone 24 hours a day, replace 6-21 with an additional asterisk.
* 6-21 * * * root /root/proximity > /dev/null
Repeat the drill for the other phones you want to monitor substituting the correct script names, and you're done. Save your changes and exit the editor: Ctrl-X, Y, then Enter.
Incidentally, if you ever want to disable the Proximity Detection System, just edit the crontab file and comment out the lines you want to disable by inserting # at the beginning of the line(s). Then try a test call. If it happens that your calls are still being forwarded to your cellphone, you can cancel the forwarding from any Asterisk extension by dialing *74.
Alternatives. Since our original articles on proximity detection were released, some alternatives have appeared on the horizon. Perhaps the most important one is Google Voice. Using a free Google Voice account with a phone number in your choice of area codes, it's now possible to designate up to six phone numbers to ring in addition to the phones you have connected to your Google Voice number using either a PIAF2™ server or a $50 OBi device. In some cases, this may alleviate the need for proximity detection because you can simply pick up your office or home phone when it's available and answer your cellphone when you're away since both will be ringing. One advantage of the Google Voice approach is that inbound calls to your cellphone will display the CallerID of the caller rather than the CallerID of the trunk being used to forward calls to your cellphone. Either way works, and it's nice to have alternatives. Enjoy!
Originally published: Monday, February 6, 2012
Support Issues. With any application as sophisticated as Asterisk, you're bound to have questions. Blog comments are a terrible place to handle support issues although we welcome general comments about our articles and software. If you have particular support issues, we encourage you to get actively involved in the PBX in a Flash Forums. It's the best Asterisk tech support site in the business, and it's all free! We maintain a thread with Information, Patches and Bug Fixes for Incredible PBX. Please have a look. Unlike some forums, ours is extremely friendly and is supported by literally hundreds of Asterisk gurus and thousands of ordinary users just like you. You won't have to wait long for an answer to your question.
Special Thanks to Our Generous Sponsors
FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.
BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.
The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.
VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
Picking the Best (and worst) Cellphone and Provider for 2012
We’ve delayed chiming in on favorite cellphones for the past six months because, quite frankly, we were on the fence about which way to jump. We still are. But we do have some things for you to consider now that we’ve tested and used three of the world’s best available cellphones. Along the way, we’ve also encountered more than a few roadblocks that we also want to warn you about.
Like many of you, we were eagerly anticipating the arrival of the iPhone 5. We hadn’t used an iPhone since the original was released, and this seemed like a good time to make the switch. Unfortunately, that was not to be, and we shared the disappointment of many others when the iPhone 4S was released. But read on. Our situation may not be unlike many of you. We travel about once month. It’s typically by car on the interstates. And our destinations are big cities in the U.S. such as Atlanta and Washington, D.C. But just as often our final destination is our beach house at Pawleys Island, South Carolina or our cabin in Balsam Mountain Preserve in the Smoky Mountains of North Carolina.
We have been generally thrilled with the Virgin Mobile Android and Blackberry offerings which provide excellent value (originally $25 $35 for 300 minutes and an unlimited text and data plan with no contract) and rock-solid Sprint service when you’re in a populated area or traveling down the interstate. Unlike normal Sprint phones which roam on Verizon when you enter an area without Sprint coverage, neither Boost Mobile nor Virgin Mobile has this option. So, once you enter a little beach town or the Smoky Mountains, all bets are off. In fact, you might as well turn your cellphone off. It’s not going to work.
Our solution was to acquire an ObiHai device (a link to Amazon appears in the right column) which provides Google Voice service in your choice of area codes and free calling in the U.S. and Canada for an investment of $50. The monthly cost: $0. You can configure your Google Voice account to also ring your cellphone, your home phone and a vacation home or two simultaneously so that you never miss a call. The only thing it won’t do is ring an extension in a hotel. But that’s what cellphones are for. This worked extremely well for us, but we still missed having a functioning cellphone when we were driving. We decided to leave the family phones on these inexpensive, contract-free plans and acquire one or more of the newer cellphones for business use and testing. By the way, if you root the LG Optimus V phone, you also can add free WiFi tethering for those road trips. So long as you don’t abuse it, Sprint doesn’t seem to mind. So… what to buy?
There have been dozens of good reviews of the best new phones, and we pretty much narrowed down the field to the iPhone 4S, the Samsung Galaxy Nexus, and the Samsung Galaxy S II Skyrocket from AT&T. If you haven’t used Siri, suffice it to say that it catapults the iPhone into a league of its own. The same holds true for the camera comparison. And, with a simple patch of an unrooted iPhone 4S, the camera even supports Panoramic mode.
<rant> We’ve never actually used Verizon, and their service is especially good at our remote sites so we began our quest by ordering an iPhone 4S on release day with a phone call to Verizon. Stacy was extremely helpful in outlining the various plans and indicated that they had a special underway for new iPhone 4S activations. She indicated that the $35 activation fee would be waived. She also provided her personal number (813-410-4413) so that we could contact her for assistance once the phone arrived. We were in a bit of a crunch because we were headed out of town on the same day the phone was supposed to arrive. She assured us the phone would ship overnight and arrive via FedEx before 2 p.m. You can guess the rest of the story. Rather than FedEx, UPS actually attempted to deliver the phone at 6:30 p.m. that evening, well after we had left town. No special handling had been requested by Verizon which meant end-of-day delivery was good enough in the eyes of UPS. Four days later we picked the phone up at UPS which had refused to reschedule delivery for a specific date without payment of an additional special handling charge. By letting them attempt delivery while we were out of town for four days would have meant the phone would have been returned to Verizon.
Setup of the iPhone 4S was uneventful although a call to Verizon was necessary to activate the data service. Two days use around our home office where 3G service was nowhere to be found, and we decided to return the phone. We still were within our 14-day return window without any cancellation penalty. Let the nightmare begin. The phone was returned using a shipping label included in the box, and it arrived back at Verizon within a couple days. We had prepaid for the phone by credit card to the tune of $433.99 so the only charges due were for two days of usage on a $100 a month plan. The first bill arrived before the phone had actually been received. It showed a balance of $134.65 due within 25 days. It included an activation fee. Upon calling Verizon, we were told to disregard the bill and wait on the next one which would clear everything up and remove the activation fee. Four days later, we received the new bill for $464.81 and a notice that payment was now "Past Due" despite the previous bill which indicated that payment was due within 25 days. The entire previous balance was on the bill including the activation fee. In addition, there was a $350 early termination fee and over $39 in fees and taxes. So, yes, they got the phone back. Another call to Verizon, and this time, of course, they could find no record of previous discussions or agreed terms with their sales agent. An hour later a supervisor agreed to take my word for it and, you guessed it, another bill would fix everything. A month later, the third bill arrived with most of the charges removed including a credit for the $74 payment I had made to protect my credit. Another $38 of fees had been added. Call #5 to Verizon, and they agreed to waive the balance due. We’ll see. That was 25 days ago. Bottom line: 11 minutes of rounded up test phone calls and 5 minutes of data usage rounded up to one gigabyte. Cost: $74 so far. Verizon did refund the cost of the phone. Nice!
To suggest that the design of Verizon’s ordering and billing system borders on fraudulent is about the kindest adjective we can muster. Not only is there no paper record of your order to review, but Verizon internally knew the phone had been returned within the 14-day, no termination fee window. And yet their billing system generated a $350 early termination fee in addition to other bogus charges. It’s hard to believe that any of this was accidental given the volume of customers that Verizon handles. And what do folks without a law degree do? Our guess is that more than a few may just pay the charges fearing that their credit will be ruined if they balk. By the third bill, no mortal could decipher the charges and fees including Verizon’s own agents. And, at least to us, that appears to be by design. Our advice is simple. Steer clear of Verizon until they either clean up their act or the Federal Trade Commission does it for them. </rant>
Our next adventure was an iPhone 4S for AT&T which we ordered from our local Apple store. While AT&T has a well earned reputation that’s not far off the Verizon mark, this time around it’s been a pleasant surprise. Apple handled all of the phone setup in minutes. To obtain a credit authorization from AT&T, an agent requested much of the same information you used to provide in buying your first home. Where do you live? How long have you lived there? What was the cost of your home? Where did you live before that? For how long, etc.? We passed.
We already had an AT&T Microcell device which provides AT&T cell access through your local area network. A quick call to AT&T support, and the device was reactivated. AT&T has gotten a bit greedy since we last had service with them. Not only is the unlimited data plan a thing of the past, but, unlike Verizon, your only text messaging option is all-you-can-eat for $20 a month or pay-as-you-go for 20¢ text and 30¢ photo per message. You’re well advised to choose the $20 plan at least for the first month until you’re sure the former owner of your phone number didn’t spend all day and night texting with 100 friends. There’s now a fee to change your phone number, too.
We really can’t say enough good things about the iPhone 4S. I tell folks that it’s like comparing your favorite pair of old shoes to a shiny new pair of boots. It may not be the latest and greatest, but it’s comfortable to use and reliable. If you don’t mind holding your nose because of Apple’s Soup Nazi mentality, then the iPhone 4S is hard to beat. Antennagate appears to be a thing of the past, the screen is spectacular, the camera is awesome (click on the image above and judge for yourself), and Siri is in a league of its own. Just after acquiring the phone, my mother-in-law came to visit. And, of course, I wanted to impress her with Siri by showing how quickly I could figure out my wife’s birthday. So I held the phone up to my ear and said, "When is Mary’s birthday?" Siri promptly responded, "I found six entries for Mary. Which one did you want?" Not cool, Siri. Mental note: Be careful what you ask.
Our adventure continued with the recent release of the new Google phone, Samsung’s Galaxy Nexus. Using a Micro SIM Adapter, we were able to quickly get the Galaxy Nexus up and running on AT&T’s network. We let the phone charge overnight with a WiFi connection to get all of our Google data migrated. The following day, we unplugged the phone and began using it in much the same way as our iPhone 4S: checking emails periodically, reviewing our Twitter stream, and snapping an occasional photo which gets uploaded to Picasa automatically. To make a long story short, the phone blazed through half of its battery life in about 2-1/2 hours. You can read our complete review of the phone on Google+. Suffice it to say, we weren’t impressed. The 5 megapixel camera is 2-year-old technology, the battery cover is not what you’d expect in a $500+ phone, and the face unlocking feature qualifies as gee-whiz stuff, but we unlocked the phone by displaying our own photo from an iPhone 4S. The real dealbreaker for us was the 16GB internal storage limitation on AT&T-compatible phones coupled with the absence of a microSD expansion slot. In short, this new Google phone is anything but state-of-the-art despite the addition of the Ice Cream Sandwich OS which was not that different than existing Android builds.
We’re a big believer in the open source Android platform. So we didn’t give up. AT&T had also announced a new version of Samsung’s Galaxy S II known as Skyrocket. In the past, we’ve been hesitant to try AT&T branded phones because of our experience with the original Samsung Galaxy Tab which was crippled in about every way a provider could cripple an Android device. The most serious limitation was that AT&T locked the device so that apps could only be downloaded from the Android Market. This meant downloads from Amazon’s App Store were barred which in some cases meant higher prices for identical software.
Unlike the Galaxy Nexus, Samsung’s Galaxy S II Skyrocket includes an 8 megapixel camera which rivals the iPhone 4S. See the link above for a photo comparison. We’ve had excellent results with both the iPhone 4S and the Skyrocket. And unlike AT&T’s Galaxy Tab, the Skyrocket was not crippled except insofar as tethering without a 4GB data plan is concerned. For those that can’t live without a rooted phone, this was a 5-minute operation on the Skyrocket device. And, unlike the Galaxy Nexus, we haven’t seen the extreme battery depletion. We easily get a full day’s use out of the Skyrocket.
The only wrinkle with the Galaxy Skyrocket was that the iPhone 4S data plan didn’t work at all with the device. Unlike some other features, this isn’t one you can change yourself using AT&T’s web portal. But a quick call to AT&T will get you switched to the DataPro for Smartphone 4G LTE Plan which is similarly priced. Be sure to follow up by checking their changes on the web portal. In our case, we were switched to the Enterprise version which added an additional $20 a month to already exorbitant data plan charges. Once a Bell Sister, always a Bell Sister. But at least we expect it.
The correct plan is identical to the iPhone 4S offerings except you also get access to AT&T’s new 4G network. Even in the hybrid 4G network areas (aka HSPA+) which roughly doubles 3G performance, the speeds are quite remarkable. The other good news is that, once you’re on the 4G LTE data plan, you can swap back and forth between the Skyrocket phone and 3G service with the iPhone 4S without another phone call since the 4G LTE plan is downward compatible with the 3G network supported by the iPhone 4S. So we’re happy campers at the moment. Both phones work for calling, data, and texting. Switching from one to the other is as easy as swapping the SIM card between the devices. When we’re in a real 4G metropolitan area (which AT&T expanded to 11 new markets today), the Skyrocket device will be our phone of choice. Its speed, performance, huge screen, and gorgeous display are second to none. Coupled with the $5 Groove IP app, you’ll have a perfect Google Voice experience using WiFi with or without a SIM card. In the meantime, we’re still enjoying our old pair of shoes.
Originally published: Thursday, January 5, 2012
Need help with Asterisk? Visit the PBX in a Flash Forum.
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whos.amung.us If you’re wondering what your fellow man is reading on Nerd Vittles these days, wonder no more. Visit our new whos.amung.us statistical web site and check out what’s happening. It’s a terrific resource both for us and for you.
Special Thanks to Our Generous Sponsors
FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.
BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.
The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.
VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
Some Recent Nerd Vittles Articles of Interest…
Motorola Xoom: A Disappointing Introduction to Android 3.0
As the old saying goes, "Beauty is only skin deep." And so it is with Motorola’s new overhyped Xoom tablet featuring Android 3.0. We really wanted to like this device. The form factor sounded appealing, Android 3.0 is awesome, and dual cameras plus a dual-core processor had us chomping at the bit for a chance to try out this bad boy. It’s hard to find a new toy we don’t like, but then along comes the Xoom. It may weigh the same as an iPad, but it feels much more bulky. We personally like the form factor of Samsung’s Galaxy Tab compared to this monstrosity. And the dual core processor was a disappointment as well. We noticed very little difference in performance during our real world testing. You’re not going to hold this device with one hand for very long. It’s too heavy in all the wrong places. So we kept asking ourselves, "Where would you use it?" And the most likely places would be in bed or sitting on it’s $149 speaker dock connected to a big monitor. For both of those options, there are better solutions with an Apple TV and an iMac. The biggest fail may be the power button, positioned on the back of the unit at the exact spot most folks will use to hold the device to watch a movie.
Vaporware: 3.0 Strikes & You’re Out. We’ve saved the real Parade of Horrors for last. Motorola basically ruined the introduction of Android 3.0, designed specifically for the tablet form factor, by prematurely releasing this half-baked product. They hyped Verizon’s 4G network, but there’s not one 4G component in the device. You’ll have to send it back to Motorola for a week to get that upgrade… someday. Motorola advertised Adobe Flash support which still is the Achilles’ Heel of the iPad. But there’s no Flash to be found. Talk about ironic, you can’t view Motorola’s XOOM web site from the device. Flash, too, will be an upgrade… someday. Then there’s the non-functional microSD slot. Yep, you guessed it. Someday. Sorry, but $800++ for a prototype device is insulting. It also says something about Google’s lack of control over manufacturers. Seems to us it wouldn’t be that difficult to write a license agreement that says, if you want to use our trademarks on your device, you won’t release the product until a specified list of functions actually work. And pardon us for stating the obvious but advertising should be something more than a big pile of bullsh*t.
For those that are silly enough to buy the Xoom, there is some good news. The device was rooted in a matter of hours. So you can load all your favorite utilities and functions easily. Here’s a link to the cookbook. Be aware that rooting the device may deprive you of the ability to ever get the vaporware upgraded for 4G, Flash, and a functioning microSD slot. Of course, maybe that was the plan all along.
There are many good reviews of the Xoom and Android 3.0 if you want the usual Silicon Valley PR fluff from the folks that received the evaluation units. Start here and here. Suffice it to say, it’s a major upgrade to Android. We like the new UI; however, we’re not all that keen on the lack of buttons and particularly the placement of the Home and Back icons in the lower left corner of the screen. 90% of the world is right-handed. So why you’d position the most used screen real estate in the most difficult place to access it with your right hand while holding the device in your left hand is a real head-scratcher.
Finally, a word about data plans. In order to purchase our unit at full retail from Best Buy, we had to buy at least one month of Verizon service. In our law school days, this used to be called tying in antitrust law. Since it makes corporations extra money, it’s probably fine today. Verizon, however, has taken greed to a whole new level. And this is just for 3G service. 4G reportedly will cost a few cents more. 1GB of data will cost you $20 a month. That’s about two 4-hour car trips with a teenager using the device. 3GB of data will cost you $35, 5GB runs $50, and 10GB is a whopping $80. As a point of reference, AT&T’s 2GB data plan with equivalent 3G service is $25 for the iPad. So, yes, you’ll be using WiFi a lot thanks to the greed of Verizon and AT&T. Of course, you can’t buy a WiFi-only unit. That’ll be available someday after Verizon has gotten their initial pound of flesh. And, at least for us, WiFi performance compared with the iPad and Galaxy Tab was no great shakes. What is certain is that, with this device, you probably will want to consider tethering from a cellphone that still has an unlimited data plan unless you’re willing to give up eating lunch in order to pay your monthly Verizon bill. HINT: Read our review of the Optimus V and Virgin Mobile’s $25 a month unlimited 3G data deal. Or Sprint’s Mobile HotSpot for the HTC Evo runs $1 a day and provides unlimited 4G data at a fraction of the cost of Verizon’s 3G offerings.
Footnote: Following our return of the device and cancellation of the service, we received a bill from Verizon which included an undisclosed $35 activation fee in addition to the prorated charges for data service. AT&T charges no activation fees on iPads and other tablets. With this addition, it boosts the cost of the Motorola Xoom sufficiently to make it more costly than even the top-of-the-line iPad 2. After 30 minutes on the phone with Verizon "customer care," a supervisor finally waived the $35 fee. And you thought no company could rival AT&T’s dismal track record. Think again.
My 10-year-old daughter echoed our sentiments about the Motorola Xoom: "Thanks. I’ll keep my iPad." In case you’ve forgotten, Apple will announce a new iPad later this week, and we wouldn’t be surprised to see a new processor and (working) microSD slot in addition to the oft-reported camera additions. We recommend you wait for a better alternative! There will be many, not someday, but very soon. And, indeed, there now are. See our recent article.
Originally published: Monday, February 28, 2011
Need help with Asterisk®? Visit the PBX in a Flash Forum or Wiki.
Or Try the New, Free PBX in a Flash Conference Bridge.
whos.amung.us If you’re wondering what your fellow man is reading on Nerd Vittles these days, wonder no more. Visit our new whos.amung.us statistical web site and check out what’s happening. It’s a terrific resource both for us and for you.
Special Thanks to Our Generous Sponsors
FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.
BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.
The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.
VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
Some Recent Nerd Vittles Articles of Interest…
The Perfect Valentine: $149 Android + $25 Virgin Mobile Plan
Just when AT&T and Verizon thought they’d suckered everyone on the planet into paying $100 a month for 24 months to get a functional cellphone with either an iPhone or Android phone, along comes a breath of fresh air. Close your eyes and try to picture Google’s Nexus One paired with a $25 3G cellphone plan with unlimited data, unlimited messaging and 300 minutes a month. Did we mention NO CONTRACT? Flash support? Nope.1 But tethering is possible for talented geeks and nerds as well. For those that don’t spend their whole life yacking on a telephone, this combination hits the sweet spot. It’s especially appealing for both the older generation who need the security of a cellphone but rarely use it and those under 25 that seldom converse other than in sparkling text messages.
With the addition of the free CSipSimple app from the Android Market, you can place SIP calls through your favorite SIP provider or PBX in a Flash server for little or no cost using either a WiFi or 3G data connection. Or you can use the free OBiTalk for Android app in conjunction with a $49 OBi device we previously reviewed to make free Google Voice calls in the U.S. and Canada.
First, the bad news. It’s not a Nexus One. And now the good news. It’s even better. It’s LG’s new $149 Optimus V for Virgin Mobile. Yes, it weighs an ounce more and is perhaps a few millimeters thicker than a Nexus One, but in return you get Android Froyo 2.2. Aside from that, the phones are virtually identical: beautiful screen, quality feel, 3.2 megapixel camera, Facebook, Twitter, full integration of Google Apps including Google Market, Gmail, Google Voice, Maps, Latitude, Voice-Enabled Navigation with GPS, WiFi, Bluetooth (cell phone and audio pairing finally work reliably in Froyo!), and 3G service on Sprint’s rock-solid nationwide network. The phone is rated at 6 hours talk time and 168 hours standby… and it can be rooted in a couple of minutes if you hurry. The phones went on sale this week at Best Buy, Radio Shack, and other Virgin Mobile retailers. But they won’t last long at least without a patch to close the rooting door. So, yes, it is the Perfect Valentine’s Day gift. Stop reading and start calling until you find one. They’re that good, and they’re available on line as well. Best Buy currently has them for $129.99. Be sure to check out the Comments to this article for late-breaking discounts.
Virgin Mobile actually offers three cellphone plans for the Optimus V. All are contract-free! And all include unlimited messaging, email, data and web services. The only difference is in the cellphone minutes per month. $25 a month gets you 300 minutes. $40 gets you 1200 minutes. And $60 gets you unlimited minutes. The signup process only takes a couple of minutes, and you have the option of recurring billing by credit card only if you choose it. Unlike AT&T and Verizon, international calling is downright reasonable. The big cities in Mexico are 2¢ a minute, most of Europe is 25¢ and other countries are all over the map (literally). Pakistan, for example, is 5¢. So there are no gotchas, at least that we could find.
Once the phone is enabled, you’ll want to hurry over to the Android Central Forum which will walk you through rooting the phone using your favorite Windows machine. The only trick is finding the Windows USB drivers for LG phones. HINT: Look here. Once you get Sun’s JRE and the Android SDK installed, SuperOneClick handles the heavy lifting in a few seconds. Once the phone is rooted, you can download SuperUser, TitaniumBackup, and Barnacle WiFi Tethering from the Google Market. The only trick to Barnacle is to choose Skip wpa_supplicant in Settings. Finally, you’ll want to disable over-the-air (OTA) updates so that the provider doesn’t mess up your perfect phone down the road. Here’s how. Renaming the keys file is all that is required, and the easiest way to do it is using Root Explorer (available in the Google Market for a couple bucks) which is money well spent. Happy Valentine’s Day to all. We’ve listed a few of our favorite Android apps below to get your started. Enjoy!
Originally published: Friday, February 11, 2011
Need help with Asterisk®? Visit the PBX in a Flash Forum or Wiki.
Or Try the New, Free PBX in a Flash Conference Bridge.
whos.amung.us If you’re wondering what your fellow man is reading on Nerd Vittles these days, wonder no more. Visit our new whos.amung.us statistical web site and check out what’s happening. It’s a terrific resource both for us and for you.
Special Thanks to Our Generous Sponsors
FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.
BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.
The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.
VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
Some Recent Nerd Vittles Articles of Interest…
- Incompatible processor precludes Flash. Sorry. [↩]
Samsung Galaxy Tab: The Good, The Bad, and The Ugly
We purchased AT&T’s U.S. edition of Samsung’s Galaxy Tab on the release date in November, 2010. It’s been a wild ride ever since. First, the good news. Steve Jobs is dead wrong. A 7″ tablet is far from being DOA. In fact, the Galaxy Tab is the ideal form factor for a business person that wears a suit, sport coat, or jacket. The device fits perfectly in almost all coat pockets. Unlike the iPad, you can hold the Galaxy Tab in one hand rather than balancing the device between your knees. The screen is dazzling. Performance is respectable, Flash works reliably, two cameras are included (even though no app yet uses the front-facing camera), and at least so far, the SIM chip in your AT&T iPad is interchangeable with the AT&T Galaxy Tab using a $2 Micro SIM to SIM card adapter. So all of the shortcomings of the iPad have been addressed. With more than 200,000 apps in Google’s Market, you now can find comparable applications to most that are available for the iPad. And, while the Android apps weren’t specifically designed for a tablet, we never noticed. This contrasts dramatically with the half-baked iPhone/iPad app conversions that Apple attempted to pull off.
With Android’s open platform and near perfect hardware, what could possibly be wrong with this device? Well, just about everything unfortunately. Between Google, Samsung, and AT&T (and we assume the other U.S. oligopolists aren’t far behind), the device has been crippled in just about every possible way. Not only is the tablet locked to the specific carrier even though you paid full retail ($700+) for the unit, but cell phone usage also is blocked by all four U.S. carriers. No collusion, of course. 🙄 This functionality is available on all European models. Fortunately, for those in the U.S., Bria for Android will let you make SIP phone calls using any SIP provider you wish to use.
To add insult to injury, applications for the device are locked down to only apps available in the Google Market. This means, for example, that you cannot load thousands of tech books available in .apk format from O’Reilly. More importantly, you can’t restore your device from a backup. And, yes, Google has been quick to respond to requests to remove any apps that would let you root or tether the device. All of this might be understandable if AT&T offered an unlimited data plan and had to worry about users eating up their precious bandwidth. You may recall that AT&T’s only unlimited data plan offering lasted less than a week with the iPad. But AT&T now charges for Internet service on a pay-as-you-go basis. So there’s really no rational explanation for crippling the device for which you paid full retail and which you own.
While you still can root the device with a little creativity, flipping the setting to permit downloads of non-market apps using the latest Samsung firmware now bricks the unit since Samsung has added a checksum to the configuration file.
It would be easy to blame AT&T for being evil. They seem to regard it as a badge of honor. But Samsung and Google have aided and abetted the carriers’ wishes enthusiastically, albeit secretly. In fact, Samsung reportedly will announce the Galaxy Tab II this week at the Consumer Electronics Show with checksummed firmware that will take device crippling to new lows, far beyond what Apple has been willing to do on the iPad platform. In other words, you can kiss custom ROMs goodbye on Samsung’s "open" Android platform. For all of these reasons, AT&T’s device wins our 2010 Award as the Most Crippled Device of the Year, with dishonorable mentions to both Samsung and Google.
Fortunately, U.S. consumers have a choice. Just refuse to buy any more of this junk until the carriers and manufacturers clean up their act. We really could love this device, and it’s puzzling why the carriers and the manufacturer and Google feel compelled to cripple these devices in the U.S. market when all four of the major service providers offer the same device at the same price with the same (crippled) feature set. It’s almost like it’s part of their DNA to cripple everything they sell that has their name on it. Little wonder that folks are looking elsewhere to purchase new technology.
The other sad reality is that the technical writers in the U.S. for the most part roll over and play dead with these companies in order to secure the latest story and to get the free pass to the Vegas tea parties to yuck it up with their pals. And, of course, for some there are still loads of free toys. It’s easy to find glowing reviews of the Galaxy Tab from so-called pundits, but just try to find an article laying out what we’ve documented. We’re not tooting our own horn here, just wondering why folks that get paid for reviewing these products as their livelihood don’t do their homework instead of regurgitating manufacturer press releases. Unfortunately, it’s much the same reason that all of the cell phone companies are so chummy and cookie cutter comparable.
We couldn’t end this disappointing review without a word about Samsung’s service operation. Apple it’s not! A week after purchasing our device, we accidentally dropped it down a flight of brick steps. HINT: Buy a case. It’s too bulky to hold in one hand while you’re walking unless you have hands the size of Seinfeld’s old girlfriend. One-handed operation works fine sitting in a chair. If you’ve ever seen what a baseball can do to a plate glass window, then you have a pretty good image of what our Galaxy Tab looked like. The device still worked perfectly if you didn’t mind slicing your finger. That was Thanksgiving Day. Three weeks later we still were arguing with the Samsung Repair Facility in Texas which insisted that the IMEI number of their own device wasn’t in their computer system. Thus, they refused to repair it even though we were willing to pay for the repair. After dozens of calls, we finally reached the head of Samsung USA service who managed to manually enter the IMEI into the system so that we could get a quote on the repair. Samsung has only sold a million units. Wouldn’t you think someone might have thought about repairs? Incidentally, the cost was $170 including shipping in both directions which we thought was quite reasonable. And a week later the device arrived with a new screen AND the new crippled firmware which everyone else will get to enjoy shortly.
As for us, thanks to a law degree, it’s only a quick trip to the courthouse next week to drag Samsung into court to explain why they erased our device and installed newly improved crippleware rather than simply replacing the screen which we contracted with Samsung to repair. We’ll keep you posted.
Our Bottom Line for those that haven’t been to law school: JUST SAY NO!
Originally published: Monday, January 3, 2011
Need help with Asterisk®? Visit the PBX in a Flash Forum.
Or Try the New, Free PBX in a Flash Conference Bridge.
whos.amung.us If you’re wondering what your fellow man is reading on Nerd Vittles these days, wonder no more. Visit our new whos.amung.us statistical web site and check out what’s happening. It’s a terrific resource both for us and for you.
Special Thanks to Our Generous Sponsors
FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.
BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.
The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.
VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
Some Recent Nerd Vittles Articles of Interest…
The Incredible PBX: Remote Phone Meets the Travelin’ Man
Ever wrestled with one of those thorny problems for weeks only to wake up in the middle of the night with the answer? Thus was born Travelin’ Man, a web- based, one-click Asterisk® application that automatically reconfigures your Asterisk PBX to enable remote SIP phone access from your cellphone, iPad, remote PC, NetBook, or desktop telephone.
News Flash: Be sure to read our latest article introducing Travelin’ Man 3, a completely new security methodology based upon FQDN Whitelists and DDNS. In a nutshell, you get set-it-and-forget-it convenience and rock-solid VoIP security for your Cloud-based PBX or any PBX in a Flash server that’s lacking a hardware-based firewall and you get both transparent connectivity and security for your mobile or remote workforce.
If you’ve read the Incredible PBX series of articles on Nerd Vittles, you already know what a thorny problem remote phone access is if you want to preserve the overall security of your server. Indeed, our recommendation has been to leave SIP access closed on your hardware-based firewall because of the dangers inherent in activating remote SIP access. Now we have a better idea!
Today’s new approach works like this. First, we’ll run a little script that secures all of your extensions with permit entries locking down all these connections to the IP address range within your private network. Then we’ll open the SIP and RTP ports on your hardware and software firewalls and map these ports to your Asterisk server’s private IP address. With this setup, no one can attempt remote SIP logins to your server because Asterisk blocks all SIP extension connection attempts except those originating inside your LAN. To manage external phone connections to your server, the install script creates a new virtual Apache web server on your Incredible PBX using port 83. We’ll enable and map TCP port 83 on your hardware and software firewalls to your server as well. Web access with port 83 is limited to running the Travelin’ Man app to activate external phones.
Now we’re ready to set up access to your server for remote devices. For each extension you wish to enable for remote access, we’ll create a special web directory using an obscure, random file name which will serve as the web link for the Travelin’ Man web app. For example, in the diagram above, directory 184778 manages extension 501, directory 2389957h manages extension 701, and directory 6993h5j manages extension 702. This is accomplished by simply changing the extension number in the index.php script stored in each directory.
When one of these web links is accessed remotely, the PHP script will automatically reconfigure Asterisk to enable access to the designated SIP extension on your server using the remote IP address from which the web page was accessed. And, of course, there’s an additional layer of SIP security as well. You still need your extension credentials to actually log in to your server with a softphone to place and receive calls. The Travelin’ Man installation process takes only a couple minutes, and the remote SIP activation procedure takes just a couple seconds each time you want remote access from a different location. Here’s a quick example of how it actually works.
Let’s assume we want to use the new $3.95 Bria SIP softphone on an iPad to connect as extension 501 on our Incredible PBX back at home. The problem is that the dynamic IP address of your iPad changes at each new site on your itinerary. Some locations have WiFi while others only have 3G connections.
First, we’ll generate an icon to run Travelin’ Man from your iPad desktop. Use the same procedure with an iPhone or iPod Touch, and there’s a similar procedure for Android devices.1 You only have to do this once. Start up Safari on the iPad to access the new port 83 web server at the random web address the installer created to support extension 501. That web address is something like this using your own FQDN2: http://myserver.dyndns.org:83/184778. After establishing the link once, we’ll hit the + button in Safari and choose Add to Home Screen. This creates the TravelMan icon on the iPad. See the screenshot below of our demo iPad setup which used extension 221 instead of 501.
Once configured, it’s just two clicks to enable your remote phone anywhere: click once on the TravelMan icon. When your IP address is confirmed, return to your Home Screen and click the Bria softphone icon to establish a SIP connection back to your server. Behind the scenes, the Travelin’ Man application will generate the required permit entry for your remote IP address mapping it to the designated extension on your server, and then it will reload your SIP settings to make your Asterisk server accessible to the Bria softphone in your hotel room. The entire process takes only a couple seconds.
If your company happens to have a dozen traveling salesmen, then you’d simply assign a dedicated extension to each employee and create secure directory names for each person (e.g. 2389957h and 6993h5j in diagram above) with a copy of the Travelin’ Man app configured for that employee’s extension number. Now your entire mobile workforce has connectivity back to the home office from any location on the globe. And, when an employee leaves the company and another arrives, just create a new name for the old employee’s web directory to preserve the security of your system (e.g. 184778 in our example becomes 78hd773). Keep in mind that each time the Travelin’ Man app is run for any extension, it wipes out any previously authorized IP address entry for that extension. Thus, the security of your Incredible PBX is always preserved.
Prerequisites. Before proceeding with today’s install, you must be running a stock install of Incredible PBX with PBX in a Flash behind a properly-secured, hardware-based firewall3. We recommend the latest version of Asterisk 1.4 because it addresses a SIP vulnerability that might cause you problems if malformed SIP packets are targeted at your server. The current release of PBX in a Flash (1.7.5.5 Silver) is ideal, but any version of PBX in a Flash can be brought current with Asterisk using the update-source and update-fixes tools. Travelin’ Man assumes that you have the Incredible PBX base install of extensions: 501 plus 701-715. You can obviously add more or remove some, but you’ll need to manually adjust sip_custom_post.conf to reflect your actual extension list after the install completes.
The installer has been encrypted for your/our own protection. In source form, the script would allow anyone to defeat the Incredible PBX requirement. Doing so would mean the required IPtables security component would not be in place and properly configured to protect the underlying system from attack. So we’ve opted to play Big Brother to avoid potential security problems for all of us down the road. This article clearly explains all the necessary components if some folks want to roll their own version. We just don’t want the responsibility if something goes horribly wrong. As Forrest Gump would say, "Shit Happens." 🙂 If you don’t believe it, check out the latest security scramble in the trixbox forums.
Installation. Now we’re ready to get started. So log into your Incredible PBX as root and issue the following commands:
cd /root
wget http://incrediblepbx.com/travelinman.tar.gz
tar zxvf travelinman.tar.gz
./travelinman.x
NOTE: If you’re using PIAF2 with CentOS 6.2, you’ll need to use the updated version of Travelin’ Man because of a syntax change in the Apache config file:
cd /root
wget http://incrediblepbx.com/travelinman2.tar.gz
tar zxvf travelinman2.tar.gz
./travelinman2
The first step in the install procedure is to lock down access to all of your extensions to your private LAN subnet. In case you ever want to do this on another server not running the Incredible PBX, here’s a link to our privip.sh shell script that shows how to do it. This should work on most FreePBX-based Asterisk systems.
Once the extensions are locked down, the script will modify your IPtables and Apache configurations to permit web access on port 83. Next, it will adjust your Asterisk setup to support the Travelin’ Man permit scheme. This involves reworking of sip_custom_post.conf so that permit settings for individual extensions can be stored in files named 501.inc, 701.inc, etc. Finally, the installation procedure will set up a single web site to support extension 501 with a randomized directory name for remote access.4 This setup will be stored in /var/www/travelman. To activate support for additional extensions, you would simply copy the subdirectory giving it a new random name: cp -r dir1 dir2. Then edit config.php in the new subdirectory and change the $extension entry.
To complete the install, you must reconfigure your hardware-based firewall and map the following ports to the private IP address of your server:
TCP 83
UDP 5060
UDP 10000-20000
When the installation is completed, it will show you how to access the new web site for extension 501 using either a fully-qualified domain name or a public or private IP address. Now just follow the steps at the beginning of this article to set up your Android or iDevice, and test things out. Enjoy!
Reminders: Be sure to review the comments to this article and the related support forum thread for a week or two for late-breaking enhancements and issues. Also, Incredible PBX comes preconfigured with call forwarding activated for extension 501. Don’t forget to either disable it or set up a real call forwarding number for extension 501 if you want your cellphone to ring. From any extension on your server, just dial *72501 to set up call forwarding. To cancel call forwarding and pass calls directly to the registered 501 softphone, dial *74 and enter 501. Also be aware that the default RingAll ring group (700) configuration on Incredible PBX systems does not include extension 501. So add 501 if you want your remote extension to ring for incoming calls.
The Incredible PBX: Basic Installation Guide
Adding Skype to The Incredible PBX
Adding Incredible Backup… and Restore to The Incredible PBX
Adding Multiple Google Voice Trunks to The Incredible PBX
Adding Remotes, Preserving Security with Incredible PBX
Continue reading Basic Installation Guide, Part II.
Continue reading Basic Installation Guide, Part III.
Continue reading Basic Installation Guide, Part IV.
Support Issues. With any application as sophisticated as this one, you’re bound to have questions. Blog comments are a terrible place to handle support issues although we welcome general comments about our articles and software. If you have particular support issues, we encourage you to get actively involved in the PBX in a Flash Forums. It’s the best Asterisk tech support site in the business, and it’s all free! We maintain a thread with the latest Patches and Bug Fixes for Incredible PBX. Please have a look. Unlike some forums, ours is extremely friendly and is supported by literally hundreds of Asterisk gurus and thousands of ordinary users just like you. So you won’t have to wait long for an answer to your questions.
Need help with Asterisk? Visit the PBX in a Flash Forum.
Or Try the New, Free PBX in a Flash Conference Bridge.
whos.amung.us If you’re wondering what your fellow man is reading on Nerd Vittles these days, wonder no more. Visit our new whos.amung.us statistical web site and check out what’s happening. It’s a terrific resource both for us and for you.
Special Thanks to Our Generous Sponsors
FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.
BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.
The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.
VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
Some Recent Nerd Vittles Articles of Interest…
- To create a desktop icon for Travelin’ Man on Android devices, navigate to the link with your browser. Then save the link as a Bookmark by clicking the Star icon in your browser then click Add. Return to the Home Screen and, from the screen on which you wish to add the icon, touch and hold your finger on the screen. When the Add to Home Screen menu appears, choose Shortcuts then Bookmarks and select the link you previously saved. As with iDevices, you only have to do this once. [↩]
- FQDN = Fully-qualified domain name [↩]
- We recommend the dLink Router/Firewall. Low Cost: $35 WBR-2310 Best: DGL-4500 [↩]
- If you’d like to download the web site code independently from the Travelin’ Man install procedure, here’s the link. [↩]
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