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Best of Both Worlds: Marrying Asterisk to 3CX’s Free PBX with a $35 Raspberry Pi

Monday, March 6, 2017 / 1 Comment on Best of Both Worlds: Marrying Asterisk to 3CX’s Free PBX with a $35 Raspberry Pi

One of the real beauties of Asterisk® has always been its flexibility in talking to other PBXs, both commercial and open source. There are numerous reasons why you might want to try this. First, it makes it easy to migrate to a commercial platform where you can get support for mission critical telephony requirements. Second, you may want a hybrid setup where servers with on-site support personnel can run Asterisk while remote satellite offices can take advantage of a commercial PBX and the support options it offers. Third, you may want to take advantage of specific features that are only available by relying upon multiple PBX solutions. In the case of 3CX, their integrated softphone clients with one-click setup simplicity, conferencing and WebRTC apps, and Call Center offerings are the best in the business while providing unmatched VoIP security. Asterisk on the other hand is light-years ahead of almost everybody in the text-to-speech and voice recognition fields while offering the most powerful VoIP toolkit to build any custom VoIP application imaginable.

Today we thought it would be fun to walk you through the easy way to tie an Incredible PBX server with all its features to a powerful (free) 3CX platform with its virtually flawless softphone clients.¹ When we’re finished, you’ll have a free 3CX server in the Cloud at a one-time total cost of $17.50. And you’ll be able to place and receive free U.S./Canada calls from any iPhone, Android phone, or PC using the 3CX client from anywhere in the world with nothing more than a WiFi connection. The Google Voice trunk supporting the calls will reside on Incredible PBX for the Raspberry Pi. When you’re sold on the power of the 3CX platform, you can upgrade to the 3CX 4-simultaneous call commercial offering with unlimited users and trunks at an annual cost of just $149. Maintenance and upgrades are included. Large organizations have relied upon back office servers for custom applications forever. And now you can take advantage of the same flexibility using a tiny $35 Raspberry Pi and our free (as in really free) Incredible PBX software. No Gotchas!

Initial Raspberry Pi Platform Setup

Before we can interconnect 3CX’s Free PBX with a Raspberry Pi, you obviously have to set up both PBX platforms. For the Raspberry Pi, our recent Nerd Vittles tutorial will walk you through the setup process. In lieu of a Raspberry Pi, you can use any legacy FreePBX®-based Asterisk platform including Incredible PBX 13, PIAF3, Elastix®, AsteriskNOW®, or FreePBX Distro®. The setup procedure is exactly the same.

Building a 3CX Server in the Cloud

Building a 3CX server in the Cloud is equally easy. Let’s go through the process once again. If you’re just experimenting, a lifetime Cloud-based server at CloudAtCost for a one-time charge of $17.50 cannot be beat. We would hasten to add that we don’t recommend this platform for production use, but it’s a terrific proof-of-concept option. When you’re actually ready to deploy 3CX for production use, the least costly Cloud solution is the $3.49 per month OVH RAID offering with 2GB of RAM and 10GB storage. The $5 per month offerings from Digital Ocean and Vultr are other alternatives worth a look. Both of these platforms come with free credits ($10 and $20, respectively) to let you try things out.

To get started, sign up for a $17.50 server at Cloud at Cost. They will send you credentials to log into the Cloud at Cost Management Portal. Change your password IMMEDIATELY after logging in. Just go to SETTINGS and follow your nose.

To build your free 3CX PBX, create a virtual machine by clicking on the CLOUDPRO button in the CloudAtCost control panel. Then click Add New Server. Choose 1 CPU, 512MB RAM, and 10GB storage for your server. Choose Debian 8 64bit as the OS Type and click Complete.

While CloudAtCost is building your server platform, obtain a free license key for 3CX.

Once the Debian 8 server appears in your Control Panel, it will look something like what’s shown above, not CentOS obviously. The red arrow points to the i button you’ll need to click to decipher the password for your new virtual machine. You’ll need both the IP address and the password for your new virtual machine in order to log into the server which is now up and running with a barebones Debian 8 operating system. Note the yellow caution flag. That’s telling you that Cloud at Cost will automatically shut down your server in a week to save (them) computing resources. You can change the setting to keep your server running 24/7. Click Modify, Change Run Mode, and select Normal – Leave Powered On. Click Continue and OK to save your new settings.

Finally, you’ll want to change the Host Name for your server to something more descriptive than c7…cloudpro.92… Click the Modify button again and click Rename Server to make the change. Your management portal then will show the new server name as shown above.

Next, log in to your new Debian server as root using SSH or Putty and issue the commands below. Step #1 is to change your root password. What appears as the fourth line below is actually part of the third line and needs to be run as a single command. The last line to install SendMail will actually be run after you elect to use the Web Interface Wizard to configure 3CX. Just run it from the SSH command line before you switch to a browser to complete the 3CX setup.

passwd
wget -O- http://downloads.3cx.com/downloads/3cxpbx/public.key | apt-key add -
echo "deb http://downloads.3cx.com/downloads/3cxpbx/ /" | tee /etc/apt/sources.list.d/3cxpbx.list
apt-get update
rm -f /zang-debian.sh
apt-get -y install 3cxpbx
apt-get -y install sendmail sendmail-bin

When the initial setup finishes, choose the Web Interface Wizard and complete the install using your favorite web browser. Enter your 3CX license key when prompted. Make up a very secure Username and Password to access your 3CX portal. Specify that your IP address is Dynamic when prompted (even though it isn’t). This tells 3CX to generate an FQDN for your server. Accept the default ports for HTTP (5000) and HTTPS (5001) access to your server. We recommend choosing 4-digit extensions numbers which will make it easy to distinguish 3CX extension numbers from 3-digit extension numbers of the RasPi platform. While logged into the 3CX management portal, adjust Settings → Email to Mail Server → 127.0.0.1 and Reply to → noreply@YourActual3CX-FQDN. Leave the other settings blank and click TEST then OK. Now download your favorite 3CX smartphone client, send yourself the Welcome Email for your default extension, and your 3CX initial setup is complete.

Server Interconnection Overview

Now we’re ready to interconnect the two servers. What we’ll be doing is creating Trunks on both the Raspberry Pi and the 3CX server and tying them together. We’ll use this trunk to handle the call traffic between the two PBXs. Then we’ll add incoming and outgoing call routes on both servers to specify how the individual calls should be routed. Because the free version of 3CX limits the administrator to a single trunk, we’ll offload all of the provider trunks to the Raspberry Pi and reserve the one available 3CX trunk as the interconnect path to the Raspberry Pi. For today’s setup, we’ll use 3CX’s free softphone clients as the actual phone devices for end-users. Of course, you could also use your favorite SIP phones, and 3CX provides automatic configuration for dozens of devices. But we want to introduce the 3CX smartphone clients because they provide an incredibly easy way to get users connected without having to worry about punching holes in firewalls.

To place outbound calls on the 3CX side, 3CX provides enormous flexibility in call routing. Because we chose 4-digit local extensions when we set up the 3CX server, it will make it easy to route other calls through the outbound trunk to the Raspberry Pi using nothing more than the length of the dial string. For example, 3-digit calls line up perfectly with extension numbers on the Incredible PBX for RasPi platform. So 3CX users can easily reach extensions connected directly to the Raspberry Pi. And 10-digit 3CX calls will be forwarded to the Raspberry Pi as traditional outbound calls. They will be processed just as if you had dialed a 10-digit call from a Raspberry Pi extension. For example, if you have a registered Google Voice trunk to handle 10-digit calls on the Raspberry Pi, then the same call path would be used for calls originating from 3CX extensions. And, yes, calls to the U.S. and Canada would still be free and would display the CallerID associated with the Raspberry Pi’s Google Voice trunk. You could get more creative and add an additional dialing prefix on the 3CX side to route specific types of calls to a designated outbound trunk on the Raspberry Pi side based upon the dialing prefix, but we’ll leave that as a homework project for you.

For incoming calls on the 3CX side, in addition to 4-digit local extension-to-extension calling, we can define the destination for incoming calls that originate from either a Raspberry Pi extension or from outside calls coming in from one of the Raspberry Pi’s provider trunks. These are managed by assigning one or more DIDs in the 3CX trunk configuration and then creating 3CX Inbound DID Rules that tell 3CX where to route calls to each defined DID. For 3CX softphone clients registered to extensions, it means your cellphone will ring whenever a call is routed to that particular extension. On the Raspberry Pi side, we create Incoming Call Routes for each DID to be routed to 3CX and specify our defined 3CX trunk as the destination for incoming calls from those DIDs. Not all DIDs on the Raspberry Pi have to be routed to the 3CX server obviously. That is merely one of many call destination options available to the administrator on the Raspberry Pi server.

Here’s a typical call path for an outside call that is placed to a Google Voice number registered with your Raspberry Pi. The Asterisk server running on the Raspberry Pi would answer the call placed to the Google Voice Trunk. Asterisk then would check for an Incoming Route on the Raspberry Pi with a DID matching the number of your Google Voice trunk. Finding a match, Asterisk would check for the desired destination of the call and would note that it is listed as the registered 3CX trunk. Asterisk would pass the call through this trunk to the 3CX server including its associated DID and CallerID info. The 3CX server would answer the incoming call and would check for an Incoming Route matching the DID passed from Asterisk. Finding a match, it would pass the call to the Extension specified in the Incoming Route. When 3CX rings the extension, it would also detect that a softphone was registered to that extension and would also ring the 3CX client on the user’s smartphone. The user answers the call on the 3CX client of their smartphone and begins a conversation. The free version of the 3CX server supports 8 simultaneous calls so you are unlikely to ever run out of call paths for calls in the home and small office environment.

Firewall Setup for Server Interconnection

Because the 3CX server is sitting in the Cloud, its firewall is configured automatically as part of the setup process. If your Raspberry Pi is sitting behind a NAT-based firewall, then you would need to map port UDP 5060 from the router on your public IP address to the private IP address of your Raspberry Pi. In addition, login to your Raspberry Pi as root using SSH and run /root/add-ip to whitelist the public IP address of your 3CX server in the cloud. Otherwise, the 3CX server cannot establish a connection to your Raspberry Pi.

Raspberry Pi Trunk Configuration

Using a browser, login to the web interface for FreePBX on your Raspberry Pi and choose Connectivity → Trunks → Add SIP (chan_sip) Trunk. Name the trunk remote. In the Outgoing Settings, make the entries shown below naming the trunk remote and using a secure secret that will be used to interconnect the two servers. The Register String looks like the following: main:secret@3CX-IP-Address where main is the 3CX server trunk name, secret is your secure secret, and 3CX-IP-Address is the 3CX public IP address.

3CX Trunk Configuration

Using a browser, login to your 3CX server: https://3CX-IP-Address:5001 or http://3CX-IP-Address:5000. From your Dashboard, choose SIP Trunks → Add SIP Trunk. Create a Generic SIP Trunk and then fill in the blanks as shown below. For Registrar/Server/Gateway Hostname or IP, use the public IP address or FQDN of your Raspberry Pi. For Type of Authentication choose Outbound. The authentication credentials should be remote and the secure secret you chose, and the Main Trunk No should match the DID of the Google Voice trunk you set up on your Raspberry Pi. Then pick a default Destination for incoming calls.

3CX Outbound Rules Configuration

Next, we need to tell 3CX which outgoing calls to send out through the Raspberry Pi trunk we just set up. In our example today, we’re going to send all 10-digit calls and 3-digit calls. The 10-digit calls will be routed out the Google Voice trunk on the Raspberry Pi side. And the 3-digit calls will be sent directly to Raspberry Pi extensions. So we’ll need two Outbound Rules.

For the first rule, choose Outbound Rules → Add. For the Rule Name, specify StandardOut. Apply the rule to Calls to Numbers with a length: 10. For Route 1, choose Generic SIP Trunk as the Destination. Click OK to save the new rule.

For the second rule, choose Outbound Rules → Add. For Rule Name, specify StandardInt. Apply the rule to Calls to Numbers with a length: 3. For Route 1, choose Generic SIP Trunk as the Destination. Click OK to save the new rule.

If you already have configured a 3CX smartphone client for one of your 3CX extensions, you now should be able to dial any 3-digit or 10-digit number and have the call processed through your new 3CX→RasPi trunk without any further setup assuming you’ve created a Google Voice trunk on the Raspberry Pi side. That wasn’t too hard, was it?

Routing Incoming Google Voice Calls to 3CX

Depending upon your own requirements, you may want to route incoming Google Voice calls or other trunks directly to an extension and/or softphone on your 3CX server. You obviously could set up multiple trunks of any type on the Raspberry Pi side and have the calls to each trunk routed to a different extension or softphone on the 3CX side. To enable this on the 3CX side, edit your Generic SIP Trunk and click the DIDs tab. Then Add each of the 10-digit DIDs of the Raspberry Pi trunks you wish to redirect. Next, create an Inbound Rule for every DID and tell 3CX where to route the calls.

On the Raspberry Pi side, add each of your Google Voice Trunks. Then create an Inbound Route for each DID and specify the Destination as Trunks → Remote (sip). The 3CX server will take care of routing the various incoming calls to each of the Google Voice trunks to its predefined extension and/or softphone. Enjoy!

Originally published: Monday, March 6, 2017

9 Countries Have Never Visited Nerd Vittles. Got a Friend in Any of Them https://t.co/wMfmlhiQ9y #asterisk #freepbx pic.twitter.com/TPFGZbqWB6

— Ward Mundy (@NerdUno) April 22, 2016

Need help with Asterisk? Visit the PBX in a Flash Forum.

Special Thanks to Our Generous Sponsors

FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.

BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.

The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.

VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!

Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.

Some Recent Nerd Vittles Articles of Interest…

A simpler Bridge setup is available in the paid versions of 3CX. [↩]

Cellphone Hell: 2017 Minefield Navigation Guide

Thursday, February 16, 2017 / 4 Comments on Cellphone Hell: 2017 Minefield Navigation Guide

Well, it’s been an interesting week. RingPlus, a Sprint MVNO, has gone belly up after Sprint pulled the plug on them. Lawsuit details are here. Then, not surprisingly, Sprint announced a new "unlimited" talk, text, and data plan: 5 phones for $90 with a free iPhone with trade-in. After first year, Sprint price escalates to $160 for 4 lines or $190 for 5 lines. And then, Verizon surprised everyone with an "unlimited" plan of their own: 4 phones for $180. With both of these plans, you pay through the nose for the first phone, and then the remaining ones are either free or almost free. So you might as well have some more babies and give them each a phone. For our weary followers that have been with RingPlus, you are about to be introduced to the Sprint Gotcha. Unbeknownst to you, when you inserted that RingPlus SIM and turned on your phone, Sprint locked the phone to their network. And guess what? RingPlus can’t unlock it, and Sprint won’t claiming that you’re not "their customer." But, alas, if you’ve bought your phone, you’re still entitled to use it with a provider of your choice. And, if your phone supports other CDMA carriers such as Verizon or GSM carriers such as AT&T and T-Mobile, you’re in luck. There’s a terrific guy with a company called GSM Zambia, and he will unlock your Sprint phone for $10.84 assuming you have a Windows PC with a USB connector and cable to plug in your phone. For those lucky enough to have a Google-branded phone such as a Nexus or Pixel, you have no worries. Google unlocks it automatically when you insert a SIM card from a different provider.

There are more gotchas awaiting those with iPhones. You see Apple actually makes an iPhone that supports all four of the major U.S. carriers: Verizon, Sprint, AT&T, and T-Mobile. The problem is you probably didn’t get handed that phone. Instead, you got one that was locked to the Sprint network or the AT&T/T-Mobile GSM network, and both of them are missing the necessary radios to support other carriers. But there’s good news. If you’re a loyal customer and have AppleCare for your iPhone, chances are pretty good that Apple will work with you to swap out the phone for one that will work with the carrier of your choice. You have to say this for Apple. Nobody else in the cellphone business would even give you the time of day if you made such a request. So, yes, we are a FanBoy and for very good reason. Apple bends over backwards to help out its loyal customers. Just be advised that you probably will need to speak with an Apple Store manager, and he will probably have to call Cupertino to obtain the document explaining how to handle the transaction. In our case, it was several phones under Apple leases which made things even more complex. But Apple solved it, and they were pleasant about it.

AT&T has had a new "unlimited" plan for about a year, but there were several gotchas in addition to their fine print about what unlimited really means. First, you had to also be a DirecTV customer, but they eliminated that requirement today. And, second, tethering was prohibited. While we’ve previously noted that you could work around the tethering problem by purchasing a ZTE Mobley portable device for your car that could be used outside the vehicle with an adapter. But the wrinkle was AT&T wanted another $40+ a month to cover the device on your unlimited plan. While AT&T boasts that the fourth phone on the unlimited plan is free, it turns out the car device doesn’t meet their definition so, if you only need 3 phones, you still have to cough up the $40 for the mobile device.

T-Mobile also had an "unlimited" plan, but it also restricted tethering. However, T-Mobile is not one to leave money on the table, and they quickly removed the tethering limitation once the Verizon plan was announced. So the bottom line on the 4-phone unlimited plans as of today looks like this: Sprint $90 (10GB tethering), T-Mobile $160 (10GB tethering), AT&T $180 (no tethering), and Verizon $180 (10GB tethering). All four carriers describe their plans as "unlimited" while none truly are insofar as 4G data is concerned. The new buzzword is "deprioritization" which means the carrier reserves the right to slow your data speeds once you reach a certain threshold. Also be advised that zero-rating of certain services is likely to become less of an issue with the Trump administration. In T-Mobile’s case, you get unlimited streaming of certain music and video services at reduced bandwidth. With AT&T, you get streaming of DirecTV movies at reduced bandwidth. With Sprint, you get HD video streaming at no extra cost plus a free iPhone7 for the next 18 months when you trade-in certain older phones. Unless you live in a very busy metropolitan area, user reports suggest that deprioritization shouldn’t be a concern. Here’s the Reddit thread with everything you need to know.

Despite our extreme dislike for almost everything about the Sprint organization and the way they do business, if you happen to live in a city with good Sprint coverage, you really can’t beat their 5 phones for $90 "unlimited" deal at least for one year. After that, Sprint is no bargain at all. If you’re using RingPlus, then that probably means you already have endured Sprint so the change will be easy for you. Just be advised that there are plenty of Sprint reps out there that will try to tell you your phones don’t qualify because they were "prepaid" phones and the plan is only available for "postpaid" phones. A better approach is to visit a Sprint store and advise them that you wish to port your existing phones to the new Sprint unlimited plan. That seems to work although YMMV. Remember, it’s still Sprint you’re dealing with. Good luck!

Feb. 27 Update: The Unlimited Data Plan competition continues to escalate. Today, AT&T sweetened its unlimited plan offering by adding 10GB of free tethering to each phone on its plan beginning Thursday. And T-Mobile announced that customers now can register three phones on its unlimited plan for only $100/month. Unlike Sprint, the T-Mobile offering has no one-year discount cutoff for customers taking advantage of the special pricing. All four major carriers in the U.S. now offer 10GB/month of tethering for each phone on an unlimited data plan.

Published: Thursday, February 16, 2017 Updated: Monday, February 27, 2017

Need help with Asterisk? Visit the PBX in a Flash Forum.

Special Thanks to Our Generous Sponsors

FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.

BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.

The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.

VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!

Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.

Some Recent Nerd Vittles Articles of Interest…

R.I.P. RingPlus: Don’t Panic, Google Hangouts Is Your Friend

Thursday, February 9, 2017 / 1 Comment on R.I.P. RingPlus: Don’t Panic, Google Hangouts Is Your Friend

Three months ago, we warned you that RingPlus appeared to be on its last leg and to begin planning your exit strategy. February 11 appears to be their Drop Dead Date although Ting apparently will now absorb all RingPlus accounts that aren’t ported out but under markedly different terms. For openers, there’s a $6 per month charge per phone before you even turn it on. After that, it’s pay-as-you-go for minutes, messages, and data. While the buckets are pooled between all of your phones, the pricing is not cheap. 1,000 minutes will run you $18/month while 2100 minutes will set you back $35/month. 1,000 text messages costs $5/month while 2,000 will run $8/month. 2 gigs of data is $20/month with an additional $10/month for each additional gigabyte or fraction thereof. For a family of four with four phones and modest usage sharing 2100 minutes, 2000 messages, and 2 gigs of data per person, the monthly tab (not including taxes and fees) would be $123 which works out to over $30 per phone. To add insult to injury, Sprint automatically locks RingPlus phones to their network, but you’ll have to move heaven and earth to get them to unlock the devices, even those that were paid in full, without moving to Sprint for several months of "service." Thinking you’ll switch to Sprint’s unlimited 5 phones for $100 unlimited plan, think again. They’ve ended that promotion. So what is a guy or gal to do? We’ve dusted off some of our previous recommendations to provide you an extremely inexpensive solution if you have WiFi access most of the time and do modest mobile calling and texting without WiFi.

Feb. 11 Update: We have some good news and bad news. First, the bad news. It’s still the Sprint network. And now the good news. RingPlus has alerted users that their Drop Dead Date has been postponed until February 21. The migration to Ting is expected next week, well before the Feb. 21 date. And more good news. Sprint is not one to leave money sitting on the table, and yesterday they announced a new "Unlimited" Plan offering 5 lines with unlimited calls, texts, and data for $90 a month. The pricing is good through the end of March, 2018. This is good for a couple of reasons. First, it will keep you on the Sprint network for a month or two in order to qualify all of your existing phones for unlocking. Second, it’s a great deal despite the fine print explaining that unlimited doesn’t really mean unlimited: "Data deprioritization applies during times of congestion. Reqs ebill and new account." Don’t think you’re going to save money by moving fewer phones. The first phone is $50/month. The second is $40. And the next three are free. Our best advice is to wait until after your numbers have been ported to Ting which is better equipped to handle porting than RingPlus while the Titanic is sinking.

Feb. 13 News Flash Verizon introduces unlimited data plans including tethering…

💞 Verizon introduces Unlimited Data Plan w/ Tethering: 4 lines/$180+ 💞 https://t.co/AZqVSplywl #asterisk #voip #MobileComputing pic.twitter.com/iku1m0k0jn

— Ward Mundy (@NerdUno) February 13, 2017

When we introduced Google’s new Pixel phone, we noted that it seemed like a perfect candidate to determine whether we could do everything a normal mobile phone could do using no cellular service. In other words, we wanted to set up the mobile phone basically in Airplane Mode with no SIM card usage and just WiFi connectivity. The goal was to determine what, if anything, we couldn’t do that we’d normally expect to do using a top-of-the-line mobile phone. There was one obvious prerequisite. The mobile phone needed an Internet connection. This could be a normal WiFi network connection, or it could be a connection using an LTE-powered WiFi HotSpot, or it could be a WiFi connection established through tethering to an existing smartphone. It turned out that all three options let us make calls, send and receive text messages, and surf the web with no monthly cost for the additional phone other than the cost, if any, for the WiFi data used.

Why Would You Do Such a Thing? We can think of a number of reasons. The most important considerations for RingPlus users are it’s considerably cheaper than adding another mobile phone to your cellular plan and you’re not tied to Sprint’s lousy network. Typically, adding a mobile phone to many cellphone plans can cost upwards of $50 a month before you make the first call. Second, some may like the flexibility of having BOTH an iPhone and an Android phone because of differences in features and functionality. Finally, it’s a perfect way to introduce younger children to mobile phone technology without spending an arm and a leg on cellular service.

Verizon 4G LTE Mobile Hotspot MiFi® 5510L (aka JetPack)

What’s a Typical Use Case for a Non-Cellular Mobile Phone? We can think of several scenarios where this makes perfect sense. We happen to have a Verizon HotSpot that’s still on an unlimited data plan. While it costs almost $100 a month, it lets 7 devices connect to blazing fast LTE service at zero additional cost. If you travel with a group of people that all need mobile phones and that typically travel or work together except when alternative WiFi service is available, this is a real deal. For those with a newer vehicle that includes a WiFi HotSpot or an OBD-II diagnostics port¹ and AT&T’s $100 ZTE Mobley device, mobile phones and tablets in the car or truck work perfectly without a cellular connection. And AT&T now lets you add a vehicle’s WiFi hotspot or ZTE Mobley to their unlimited data plan for $40 a month.² If you have four kids and a spouse, you can do the math. Finally, if you and your family or business associates spend 95% of the day either at home or in an office or car with WiFi, everyone now gets the flexibility of a mobile phone with no recurring cost just like the good ol’ days with RingPlus. Driving our daughter to the school bus stop in our old neighborhood recently, we happened to check for WiFi access because the cellular service was so horrible. There were 27 separate WiFi HotSpots, all of which were secured. Seems we weren’t the only ones having difficulty with cell service in the neighborhood.

VoIP Requirements for a Non-Cellular Mobile Phone. As we’ve said many times, the beauty of VoIP technology is not having to put all your eggs in one basket. So there’s really no reason to deploy a single technology. In the Google world, that means you can take advantage of Google’s rich collection of messaging applications such as Hangouts and Allo and Duo while also deploying Skype, Facebook Messenger, WebRTC and SIP-based services to connect to traditional hosting providers and PBXs such as Incredible PBX and PIAF5 powered by 3CX (shown below). Today we’ll walk through the setup process for all of these. When we’re finished, you’ll have crystal-clear phone calls as well as SMS messaging with something you never got with RingPlus, multiple layers of redundancy.

What Does All of this Really Cost? You obviously have to purchase a mobile phone but, if you’ve been with RingPlus, you already have one or more phones in hand. When we’re finished today, you’ll be able to make calls as well as send and receive SMS messages in multiple ways. Calls and SMS messages to U.S. and Canada destinations are free using Google’s services. Skype-to-Skype calls worldwide are free. SMS messages sent and received using Pinger/Textfree as well as Facebook Messenger are also free of charge. For calls made using a SIP softphone or WebRTC connection to an Incredible PBX or PIAF5 PBX, you only pay the standard VoIP tariff for the calls, typically less than a penny a minute for domestic calls. Calls to many international destinations are free using FreeVoipDeal.com.

Numerous SIP softphones for Android devices are available at no cost including Zoiper, CSipSimple and many others. Still others are available for less than $10 and can be installed on as many Android devices as you happen to own, e.g. Acrobits and Bria. And, of course, the 3CX softphone above is free with PIAF5. Stick with softphones with 4 stars or better!

Putting the VoIP Pieces in Place. Once you have your SIM-free phone in hand, switch to Airplane mode and then reactivate WiFi. Go through the basic setup to establish a WiFi connection in your home or office. Then it’s time to add the components you’ll need to turn your smartphone into a fully-functioning VoIP phone. If they’re not already on your phone, download the following apps from the Google Play Store or the iPhone App Store: Hangouts, Hangouts Dialer, Allo, Duo, Skype, Facebook Messenger, Textfree, Port Knocker,³ DynDNS or FreeDyn (not free!) Client,⁴ and the VoIP softphones of your choice.

We recommend reserving the Google Voice number associated with the primary Gmail account on your smartphone for use with Hangouts, Allo, and Duo. The reason is that you can’t really use these services satisfactorily while also using the same Google Voice number with Google Chat and the Asterisk® XMPP module. Our previous Nerd Vittles tutorial will walk you through obtaining multiple Google Voice numbers to use with with your smartphones or Incredible PBX and PIAF5.

Pictured above is the layout we actually use. Keep in mind that the bottom row stays in place as you scroll through other screens on your smartphone. Long-press on an existing icon on the bottom row and drag it off the row. Then long-press on the app you want to add and drag it onto the bottom row. We recommend replacing the default Phone and Messaging apps with the Hangouts Dialer and Allo (as shown). We also include a SIP softphone on the bottom row which gives you multiple ways to place and receive calls.

[soundcloud url="https://api.soundcloud.com/tracks/293184354″ params="auto_play=false&hide_related=false&show_comments=true&show_user=true&show_reposts=false&visual=true" width="400″ height="300″ iframe="true" /]

But I Really Want a Cellphone Provider. Yes, we hear you. Backup cellphone service has its virtues. Here are 3 Android phones from Google ranging in price from $199 to $649 with easy payment plans ranging from $8 to $27 a month. Each gives you unlimited domestic calling as well as unlimited domestic and international texting with multiple cellphone carriers. Rates start at $20 a month plus $10/GB for data. You even get bill credits for any data you don’t use. Project Fi is worth a careful look if you’re on a budget and limit most of your data usage to WiFi connections. Here’s a great article explaining the pro’s and con’s of Project Fi after six months of actual usage.

Bottom Line. On our smartphone we have the following services activated and functioning reliably: Google Voice with Hangouts, Allo and Pinger for SMS messaging, Bria for VoIP calling with Incredible PBX for XiVO, CSipSimple and Zoiper for SIP calling with Incredible PBX 13, Facebook Messenger, Skype, plus the 3CX Dialer for calling with PIAF5 powered by 3CX. That translates into 5 different phone lines supporting free incoming and outgoing voice calls, plus 2 additional lines for free SMS messaging, plus the Facebook and Skype services to reach over a billion people worldwide at no cost. And both the PIAF5 and XiVO lines can support calls via multiple trunks using customized dial prefixes. Even with all these services running, most smartphones have sufficient horsepower to make it through a busy day. What are you waiting for? Make the switch!

Update: Another WiFi HotSpot Option. We’ve now had an opportunity to test yet another WiFi HotSpot solution. This one uses AT&T’s Unite Pro, available from Amazon for $65. Rather than sign up for AT&T’s $50 monthly pay-as-you-go plan, you can use this with StraightTalk with minimal effort. That lets you purchase 2 months of service and 4GB of BYOT data for $40. Be sure to purchase the Mobile HotSpot Plan and not a cellphone plan! To get started, visit your neighborhood WalMart and pick up the StraightTalk Bring Your Own Tablet SIM Activation Kit. Do NOT mistakenly buy the BYO Phone Activation Kit. It won’t work! The kit includes a 1GB Data service plan that’s good for 30 days from activation. With your Unite Pro in hand, insert the AT&T SIM card that came with the tablet activation kit. Turn on the HotSpot and select it as your WiFi connection using your desktop PC. The name of the HotSpot and its WiFi password will be displayed on the main screen of the HotSpot. From your desktop, use a browser to log into 192.168.1.1. The default administrator password is attadmin. Goto Settings -> Mobile Broadband -> APN and add a new APN with name: StraightTalk and APN: tfdata. After saving it, select it as active APN.

Now switch back to your desktop PC and change your default WiFi connection so that you can access the Internet. Visit http://STBYOT.com to register your StraightTalk SIM card and activate your 1GB data plan. You’ll need your SIM card number (at the bottom of the big card from which you removed the MicroSIM). Then you’ll need your scratch-off data service PIN. Once you complete the setup and register with StraightTalk, activate your service. Now turn off your HotSpot and turn it back on. It should display a 4G connection at the top left of the screen. At this point, reselect the HotSpot as your WiFi connection for your desktop PC. Then try to make a connection to a web site on the Internet, and you should be in business. For conservative data usage, 4GB for $40 with 2 months of service is the best deal we’ve been able to find for those that prefer pre-paid cellular service.

Published: Thursday, February 9, 2017 Updated: Friday, February 17, 2017

Need help with Asterisk? Visit the PBX in a Flash Forum.

Special Thanks to Our Generous Sponsors

FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.

BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.

The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.

VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!

Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.

Some Recent Nerd Vittles Articles of Interest…

OBD-II port is mandatory on vehicles sold in the U.S. since 1996. But you may not need a vehicle at all. 🙂 [↩]
DirecTV service is required to take advantage of AT&T’s Unlimited Data Plan offering. [↩]
We strongly recommend setting up PortKnocker with the credentials found in /root/knock.FAQ on your Incredible PBX server. This will provide a back door to assure that you aren’t inadvertently locked out of your server by the Incredible PBX firewall while you are traveling. [↩]
You’ll need to set up a dynamic DNS client on your Android phone in order to keep your IP address updated and whitelisted with the Incredible PBX firewall. Unfortunately, this feature requires the FreeDyn paid app on the iPhone. [↩]

Deploying WebRTC with Incredible PBX for Wazo

Saturday, January 21, 2017

Photo credit: www.pexels.com/photo/london-telephone-booth-long-exposure-lights-6618/

We continue our open source adventure with Wazo today by introducing Sylvain Boily’s latest masterpiece, WebRTC for Wazo. What started as a simple experiment has now become a full-featured WebRTC implementation that rivals any of the commercial alternatives. Did we mention it’s FREE! Better still, when you install the latest release of Incredible PBX for Wazo with all of its modules, the key components to support WebRTC are already in place thanks to Wazo Snapshots. If you have an earlier version of Incredible PBX for XiVO, we’ve already put together a tutorial on the PIAF Forum to walk you through installing WebRTC.

If you’re new to WebRTC, this slide from AT&T covers it all:

Why WebRTC? Some of you may be asking, “What’s the big deal? Why would I want to deploy WebRTC?” The short answer is it eliminates the need to install and configure a proprietary softphone on every users’ desktop computer before they can communicate. Instead, all the user needs is a web browser that supports Real-Time Communications. By pointing their browser to https://phone.wazo.community/?serverIP=Wazo-ip-address, the user instantly gains a communications platform that’s as feature-rich as the most sophisticated softphone. Not only is it comparable to the dedicated clients of old, but there’s no associated cost nor the hassle of marrying a softphone to every user’s particular desktop operating system! And your web page could easily provide a directory of supported contact names and numbers as part of the user interface. In the case of the Wazo implementation, it does. To make a connection, all an end user needs is the latest Firefox or Chrome browser.

WebRTC Admin Setup with Incredible PBX for Wazo

We’re getting ahead of ourselves. Let’s get WebRTC set up with Incredible PBX for Wazo so your users have something to play with. If you haven’t already installed the latest Incredible PBX for Wazo, start there. This puts all the pieces in place to support WebRTC. Write down the IP address of Incredible PBX for Wazo once you complete the install. You’ll need to provide this IP address to WebRTC users.

The other piece a WebRTC user will need is the random password assigned to their WebRTC extension. Incredible PBX comes with extension 701 preconfigured. You can create additional extensions as needed. Running the /root/show-701-pw script will display the password for the default 701 extension. If you’re missing that script, running the command below from the Linux CLI will display it. Or you can log into the Wazo CLI with your browser and go to IPBX → IPBX Settings → Users. Then edit the Incredible PBX 701 user account by clicking on the Pencil icon and write down the Password assigned to the 701 Wazo Client. By the way, this will be the same password assigned to the Default SIP/m1hqy5f3 Line for the Incredible PBX user.

export PGPASSWORD='proformatique'; psql -P pager=off -U asterisk -d asterisk \\
-c "SELECT secret FROM usersip WHERE id=1"

WebRTC User Setup with Incredible PBX for Wazo

The end user needs 3 pieces of information to get WebRTC running: the IP address of the Incredible PBX for Wazo PBX as well as the end user’s username and password for an extension to be used for WebRTC communications. With those 3 pieces in hand, the actual WebRTC setup is easy.

Here are the steps for the end-user to perform:

(1) Use the extension 701 user credentials as explained above or create a new user account and password choosing SIP (WebRTC) Protocol for the account type.

(2) Using Firefox or Chrome, go to the following link: https://phone.wazo.community/

(3) Before logging in, click on the Gear icon in the lower right corner and click the Pencil icon to edit your Settings. Fill in the public IP address of your Wazo server and specify 443 for the Port. Leave the Backend field blank and click Save.

(4) Login to your WebRTC account with Username 701. The Password is the one you obtained running /root/show-701-pw.

(5) When prompted, authorize WebRTC to use the camera and microphone on the user’s desktop computer.

Once you’re logged in, at Enter number prompt, type in a phone number and click the Phone icon to dial.

There are loads of additional features in the Wazo WebRTC UI. Just follow your nose. Enjoy!

Published: Wednesday, October 26, 2016 Updated: Monday, May 29, 2017

Need help with Asterisk? Visit the PBX in a Flash Forum.

Special Thanks to Our Generous Sponsors

FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.

BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.

The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.

VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!

Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.

Some Recent Nerd Vittles Articles of Interest…

If It Walks Like a Duck and Quacks Like a Duck, Guess What?

Monday, December 12, 2016

WOW! When we started our 2016, The Year of (real) VoIP Choice series, little did we know everything that was about to unfold. It’s been an interesting last few months in the VoIP community with the introduction of PIAF5 and Elastix 5.0 and Ombutel and ThirdLane and this week’s XiVO fork to Wazo. But, stay calm. There is a bright light at the end of this tunnel. You now have MORE FREE VoIP PBX CHOICES than ever before. And every one of them is a rock-solid performer. If the word "commercial" sends shivers through your spine, then Ombutel and this week’s new Incredible PBX for Wazo introduction will make this a very bright holiday season for you. If commercial backing with 24/7 support is your cup of tea, ThirdLane’s free offering includes 10 extensions with full product functionality while PIAF5’s free edition includes unlimited extensions with 8 simultaneous calls, a 5-user conferencing module, a SIP trunk of your choice… and No NagWare! 3CX¹ also has made a generous offer for those of you that want to start your own business. You can sign up as a reseller, obtain a full NFR product license, and get free training! And, reportedly, a new Asterisk® VoIP Gateway to 3CX is in the works that will let you tie your existing Asterisk-based PBX directly to 3CX giving you the best of both worlds.² What’s not to like?

We often wonder why more Fortune 500 companies haven’t adopted open source VoIP solutions when their organizations have computer rooms full of Linux servers. If this election season taught us anything, it’s this. You can learn an awful lot about people in just 140 characters. Here’s a snippet of our exchange last week with the Digium® Chief Technology Officer and Sangoma® Vice President which speaks volumes:

This screenshot brought to you from the AsteriskNOW ISO. If it looks proprietary and smells proprietary, guess what? #asterisk pic.twitter.com/YHtaygnvPb

— Ward Mundy (@NerdUno) December 8, 2016

amazing how clueless crazy guy is

— Tony Lewis (@tonyclewis) December 8, 2016

What’s really crazy is these same individuals have no qualms pitching THEIR proprietary software and THEIR proprietary phones while playing dumb. So how do you square the rhetoric with the fact that SwitchVox® AND AsteriskNOW® and the FreePBX Distro® are all closed source ISOs. One has to ask where was the moral outrage when the FreePBX® devs sold out to SchmoozeCom® and then to Sangoma® or when they turned the FreePBX ISO into a closed source product. That, of course, was different because it was money in their pockets, not to mention cushy new full-time jobs singing the praises of "open source." But nobody wants to talk about any of that. In the real estate business, these guys are called NIMBYs, an acronym for "Not In My Back Yard." They’re all for change as long as it doesn’t affect their own neighborhood and pocketbook. To translate it into VoIP-speak, these are the folks that would prefer you stick with THEIR code generator and buy boatloads of THEIR commercial, closed source modules and THEIR proprietary phones. To everyone else, keep off our playground! Make no mistake. It’s all about the money!

Not surprisingly, a virtually identical feature set is provided at no cost on the ThirdLane and 3CX platforms. So be sure to compare apples to apples and ignore the rants. After all, IT’S YOUR CHOICE. Kick the tires of all the products and choose the platform that best meets your needs and those of your organization. I’m reminded of an old legal adage: "When the facts are on your side, pound the facts. When the law is on your side, pound the law. And when neither is on your side, pound the table." Those that want to distract you from considering the merits of other products by launching attacks on their competitors are little more than table pounders. So consider the source especially when some of the loudest and most vocal members of the fan club are on the payroll hiding behind a cloak of anonymity. None are innocent bystanders. It’s all about the money!

So… are there any Asterisk®-based products that really are released under an open source license? Actually, there are several. The Incredible PBX platforms for CentOS, Ubuntu, and Raspbian as well as the Incredible PBX 13 ISO are all open source products that include the latest LTS version of Asterisk. And then there’s Incredible PBX for XiVO and (NOW!) Wazo, two virtually identical GPL3 platforms that feature an Asterisk real time environment with a more sophisticated GUI and full API support. We’ll have more to say about the latest Wazo release featuring Asterisk 14 later this week. Stay tuned!

Why Incredible PBX? Glad you asked. Here’s my short answer from the PIAF Forum:

The inspiration for Incredible PBX was to save people the unbelievably steep learning curve we endured when first starting to use Asterisk over a decade ago. And, frankly, the developers liked it that way because many of them made a living configuring Asterisk for people that didn’t know what they were doing.

What you get with Incredible PBX?

You get a secure server out of the starting gate unlike any other distro.

You get all the tools and samples to learn how to do anything with Asterisk.

You get a working system out of the box that can make and receive FREE calls.

You get a pure open source GPL platform with No Gotchas and No NagWare.

What you don’t get with Incredible PBX?

A college degree in telecommunications or network administration without actually doing the work. Yes, it’s hard. But, with Incredible PBX, it can also be fun AND safe.

Published: Monday, December 12, 2016

Need help with Asterisk? Visit the PBX in a Flash Forum.

Coming Soon to Nerd Vittles: The Autonomous Car

Longer version of self-driving demo with Paint It Black soundtrack https://t.co/YuUmyEaCgR

— Elon Musk (@elonmusk) November 19, 2016

Special Thanks to Our Generous Sponsors

FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.

BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.

The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.

VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!

Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.

Some Recent Nerd Vittles Articles of Interest…

3CX and Vitelity are Platinum Sponsors of Nerd Vittles. Thank you! [↩]
Rumor has it another terrific 3CX offer is coming soon, but we won’t spoil the Christmas surprise. [↩]

2016, The Year of VoIP Choice: Introducing Ombutel

Monday, November 21, 2016 / 4 Comments on 2016, The Year of VoIP Choice: Introducing Ombutel

Today we’re pleased to introduce our last (but not least) Unified Communications platform for 2016. Meet Ombutel, a terrific new GUI-based Asterisk® aggregation that was developed jointly by Telesoft and Xorcom, two familiar faces in the Asterisk community. We racked our brain trying to come up with a simple way to explain all of the things that Ombutel can do. We finally concluded "a picture [really] is worth a thousand words!"

Here’s some additional background on the Ombutel project:

As with the other platforms we’ve introduced this year, we think the best way to get started is to install it yourself and kick the tires. For those familiar with FreePBX® or XiVO®, this will be a walk in the park. You set up an Extension and Device, configure a SIP Trunk to handle your calls, define an Inbound and Outbound Route to direct calls to their proper destination, load your extension credentials into a softphone or SIP phone, and you’re done. We were making calls after loading Ombutel into VirtualBox in less than 30 minutes.

To get started, download Ombutel from their web site. The ISO is approximately 1GB in size.

Installing Ombutel. Using the console interface in VirtualBox, we kicked off the install and went through the typical CentOS 7 setup choosing a language, choosing a keyboard, selecting an install destination, and setting up a root password. When the base install completes, you can log in as root to obtain Ombutel’s IP address. All of the remaining setup is completed using a browser pointed to Ombutel’s IP address. Set up an admin password for your server. Then login as admin with your new password. The Dashboard will display.

Creating an Extension. To get started, create an Extension and let Ombutel automatically populate an associated Device: (1) PBX → (2) Extensions → (3) Extensions. The only required entries are the (4) Extension Number and (5) Name. Be sure to set the NAT entry correctly for your network. Once you’ve completed the entries, click the Save button and then the red Reload icon. Notice the list icon in the right column of the window. Clicking on the List pull-down will show all of the extensions you created and allow you to edit them and decipher whether a particular extension is active.

Adding a SIP Trunk. Adding Trunks is equally straight-forward: (1) PBX → (2) External → (3) Trunks. Then fill in the dozen items with your own credentials and settings. We’ve used a RingPlus SIP trunk as an example. NOTE: Be sure to set the From User field to your 10-digit RingPlus number even though this is not shown in the screenshot below. Once you’ve completed the entries, click the Save button and then the red Reload icon. As previously noted, the list icon in the right column will display all of the Trunks you’ve created.

Configuring an Incoming Route. As with other PBXs, incoming routes define how calls from individual DIDs are routed once they arrive. The minimum requirements to set up an Incoming Route are a Description, a DID Pattern (usually the number associated with the DID), and a Destination for the incoming calls. Once you’ve completed the entries, click the Save button and then the red Reload icon. As previously noted, the list icon in the right column will display all of the Incoming Routes you’ve created and let you edit them.

Configuring an Outgoing Route. As with other PBXs, outbound routes define how calls are routed out of your PBX based upon the dial string. You can choose one ore more trunks to associate with each Outbound Route. The dial string for each outbound route needs to be unique. Once you’ve completed the entries, click Save and then the red Reload icon.

Just to Be Safe, Restart Asterisk. Ombutel still is fairly new code. We’ve found that a quirk occurs once in a while during all of the initial configuration. This typically can be squared away (e.g. extensions not connecting) by restarting Asterisk: /etc/init.d/asterisk restart.

Setting Up a Softphone to Connect to Ombutel. If you’re a Mac user, you’re lucky (and smart). Download and install Telephone from the Mac App Store. Start up the application and choose Telephone:Preference:Accounts. Click on the + icon to add a new account. To set up your softphone, you need 3 pieces of information: the IP address of your server (Domain), and your Username and Password. With Ombutel, choose PBX → Extensions → Extensions. Then click on the List icon and click on the extension to which you want to connect. Now copy or cut-and-paste your User Device number into Username and Password into Password on the Accounts dialog of the Telephone app. Click Done when you’re finished, and your new softphone will come to life and should show Available. Dial the same extension (7001) to test things out. With Telephone, you can use over two dozen soft phones simultaneously on your desktop.

For everyone else, we recommend the YateClient softphone which is free. Download it from here. Run YateClient once you’ve installed it and enter the credentials for the XiVO Line. As with the Telephone app above, you’ll need the IP address of your server plus your User Device and Password associated with the desired extension. Click OK to save your entries.

Some Thoughts on Network Security. We’ll have more to say about the Ombutel security model with FirewallD at another time. Suffice it to say, it’s not our preferred way of securing an Asterisk server. Here’s why. The following ports are all exposed by default:

1 - SIP udp and tcp 5060
2 - DNS tcp and udp 53
3 - NTP udp 123
4 - DHCP udp 67-68
5 - HTTP tcp 80
6 - SSH tcp 22
7 - RTP udp 10000-20000
8 - IAX2 udp 4569
9 - SwitchBoard tcp 4445
10 - mDNS udp 5353 224.0.0.251

You can check these for yourself in /etc/firewalld/services, and you can list the default firewall setup like this: firewall-cmd --list-all-zones. In fairness to Ombutel, their firewall design is no worse than what you will find with AsteriskNOW or the FreePBX Distro or Elastix. Incredible PBX and PBX in a Flash powered by 3CX take a different approach and don’t put all the responsibility for network security on the system administrator. We simply don’t have sufficient confidence in any Asterisk platform to risk exposing SIP, IAX2, HTTP, and SSH to the Big Bad Internet. For the time being until we can complete work on Incredible PBX for Ombutel, we recommend you run Ombutel behind a hardware-based firewall that does not expose these ports to the Internet for anyone and everyone.

Where To Go From Here. Ombutel has an awesome collection of video tutorials that should be the next stop in your Ombutel adventure. We’ve barely scratched the surface of this powerful platform, and there are still some missing pieces such as Google Voice. For the time being, you can use the Simonics SIP to Google Voice gateway to add this functionality. See this recent tutorial for some hints and a discount coupon.

An Early Stocking Stuffer from Santa. We’ll leave you with a quick tutorial on how to install FLITE so that text-to-speech can be used in your Asterisk custom dialplan.¹ In addition, we’re releasing the first of many Incredible PBX components for Ombutel with our Yahoo News application. After installing it, just dial *951 from any extension to listen to the latest Yahoo News Headlines. Both FLITE and the news application are GPL2 open source code. We’ll have more goodies to share with you in coming months.

yum -y upgrade
cd /usr/src
wget http://incrediblepbx.com/Asterisk-Flite-2.2-rc1-flite1.3.tar.gz
tar zxvf Asterisk-Flite*
cd Asterisk-Flite*
yum -y install gcc asterisk-devel
make
make install
make samples
ldconfig
/etc/init.d/asterisk restart
asterisk -rx "core show application like flite"
cd /
wget http://incrediblepbx.com/nv-news-ombutel.tar.gz
tar zxvf nv-news-ombutel.tar.gz
rm -f nv-news-ombutel.tar.gz
asterisk -rx "dialplan reload"

A final cautionary note to would-be Ombutel developers. You can’t use Feature Codes such as *951 as Destinations in the Ombutel GUI. Instead, you first will need to create a Custom Application as shown below. Then you can use Custom Applications → Yahoo News as a Destination in components such as IVRs and Inbound Routes. Enjoy!

Published: Monday, November 21, 2016

Need help with Asterisk? Visit the PBX in a Flash Forum.

Special Thanks to Our Generous Sponsors

FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.

BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.

The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.

VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!

Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.

Some Recent Nerd Vittles Articles of Interest…

Customizations to the dialplan can be made by creating files in /etc/asterisk/ombutel with the filename pattern “extensions__NN-*.conf” where NN defines the order in which to load the files. Numbers above 50 are strongly recommended! [↩]

Santa’s Secret: Deploying Google Pixel as a Free VoIP Phone

Wednesday, November 16, 2016 / 5 Comments on Santa’s Secret: Deploying Google Pixel as a Free VoIP Phone

Nov. 21 UPDATE: As rumored, RingPlus has now announced the termination of ALL existing plans. Details here.

NEWS FLASH: We interrupt our normal editorial schedule to bring you this update. Many of our readers joined us in embracing RingPlus cellular service with the promise of free monthly calling in exchange for a modest upfront contribution. As with almost every something-for-nothing deal, it looks as if the death spiral may have begun with the abrupt termination of more than a dozen RingPlus plans. Even if your plan was not affected in Round #1, it’s probably a good time to begin making some contingency plans particularly if RingPlus is your only cellular provider. We already had prepared the article which follows when this news broke, but you can read between the lines to see that it makes even more sense should RingPlus leave you in the lurch with a smartphone and no cellular service. Here’s the email we received announcing the following RingPlus discontinued plans:

Commitment
Commitment (Member+)
Free Plan
Future – Phase 11
Future – Phase 3
Future – Phase 5
Future – Phase 6
Future – Phase 9
Leonardo 2
Leonardo 3
Michelangelo
Midsummer Night’s Dream
Seashore (Memorial Day)(Non-Member+ Upgrade)
Truly Free
Truly Free 2
Truly Free 3

We always like a challenge. And Google’s new Pixel phone seemed like a perfect candidate to determine whether we could do everything a normal mobile phone could do (and more) using no cellular service. In other words, we wanted to set up our Pixel without a SIM card and see if there was anything we couldn’t do that we’d normally expect out of a top-of-the-line mobile phone. There’s one obvious prerequisite. The Pixel needs an Internet connection. This could be a normal WiFi network connection, or it could be a connection using an LTE-powered WiFi HotSpot, or it could be a WiFi connection established through tethering to an existing smartphone.

Why Would You Do Such a Thing? We can think of a number of reasons. Most importantly, it’s considerably cheaper than adding another mobile phone to your cellular plan unless you happen to use AT&T’s "unlimited" plan where the fourth mobile phone is free. But, typically, adding a mobile phone to your cellphone plan will cost you $50 a month or more before you make the first call. Second, some of us like the flexibility of having BOTH an iPhone and an Android phone because of differences in features and functionality. Third, it’s a perfect way to introduce younger children to mobile phone technology without spending an arm and a leg on cellular service. No, you probably wouldn’t buy them a Pixel which is priced like an iPhone. But you get the idea.

What’s a Typical Use Case for a Non-Cellular Mobile Phone? We can think of several scenarios where this makes perfect sense. We happen to have a Verizon HotSpot that’s still on an unlimited data plan. While it costs almost $100 a month, it lets 7 devices connect to blazing fast LTE service at zero additional cost. If you travel with a group of people that all need mobile phones and that typically travel or work together except when alternative WiFi service is available, this is a real deal. For those with a newer vehicle that includes a WiFi HotSpot or an OBD-II diagnostics port¹ and AT&T’s $100 ZTE Mobley device, mobile phones and tablets in the car or truck work perfectly without a cellular connection. And AT&T now lets you add a ~~vehicle’s~~ stand-alone WiFi hotspot or ZTE Mobley to their unlimited data plan for ~~$40~~ $20 a month.² If you have four kids and a spouse, you can do the math. Finally, if you and your family or business associates spend 95% of the day either at home or in an office or car with WiFi, everyone now gets the flexibility of a mobile phone with no recurring cost.³

VoIP Requirements for a Non-Cellular Mobile Phone. As we’ve said many times, the beauty of VoIP technology is not having to put all your eggs in one basket. So there’s really no reason to deploy a single technology. In the Google world, that means you can take advantage of Google’s rich collection of messaging applications such as Hangouts and Allo and Duo while also deploying Skype, Facebook Messenger, WebRTC and SIP-based services to connect to traditional hosting providers and PBXs such as Incredible PBX and PIAF5 powered by 3CX (shown below). Today we’ll walk through the setup process for all of these. When we’re finished, you’ll have crystal-clear phone calls as well as SMS messaging with something you don’t get with a cellular provider, multiple layers of redundancy.

What Does All of this Really Cost? You obviously have to purchase either a Pixel or some other Android phone. When we’re finished today, you’ll be able to make calls as well as send and receive SMS messages in multiple ways. Calls and SMS messages to U.S. and Canada destinations are free using Google’s services. Skype-to-Skype calls worldwide are free. SMS messages sent and received using Pinger/Textfree as well as Facebook Messenger are also free of charge. Calls placed and received using a RingPlus SIP account are free up to your monthly allocation of free minutes, typically 1,000 to 5,000+ minutes per month. With calls made using a SIP softphone or WebRTC connection to an Incredible PBX or PIAF5 PBX, you only pay the standard VoIP tariff for the calls, typically less than a penny a minute for domestic calls. Calls to many international destinations are free using FreeVoipDeal.com.

Numerous SIP softphones for Android devices are available at no cost including Zoiper, CSipSimple and many others. Still others are available for less than $10 and can be installed on as many Android devices as you happen to own, e.g. Acrobits and Bria. And, of course, the 3CX softphone above is free with PIAF5. Stick with softphones with 4 stars or better!

Putting the VoIP Pieces in Place on the Pixel. Once you have your SIM-free phone in hand and you’ve gone through the basic setup using a WiFi connection in your home or office, then it’s time to add the components you’ll need to turn your Pixel into a fully-functioning VoIP phone. If they’re not already on your phone, download the following apps from the Google Play Store: Hangouts, Hangouts Dialer, Allo, Duo, Skype, Facebook Messenger, Textfree, Port Knocker,⁴ DynDNS Client,⁵ and the VoIP softphones of your choice.

We recommend reserving the Google Voice number associated with the primary Gmail account on your Pixel for use with Hangouts, Allo, and Duo. The reason is that you can’t really use these services satisfactorily while also using the same Google Voice number with Google Chat and the Asterisk® XMPP module. Last week’s Nerd Vittles tutorial will walk you through obtaining a second Google Voice number to use with Incredible PBX or PIAF5.

Pictured above is the layout we actually use. Keep in mind that the bottom row stays in place as you scroll through other screens on your smartphone. Long-press on an existing icon on the bottom row and drag it off the row. Then long-press on the app you want to add and drag it onto the bottom row. We recommend replacing the default Phone and Messaging apps with the Hangouts Dialer and Allo (as shown). We also include a SIP softphone on the bottom row which gives you multiple ways to place and receive calls.

[soundcloud url="https://api.soundcloud.com/tracks/293184354″ params="auto_play=false&hide_related=false&show_comments=true&show_user=true&show_reposts=false&visual=true" width="400″ height="300″ iframe="true" /]

But I Really Want a Cellphone Provider. Yes, we hear you. Backup cellphone service has its virtues. Here are 3 Android phones from Google ranging in price from $199 to $649 with easy payment plans ranging from $8 to $27 a month. Each gives you unlimited domestic calling as well as unlimited domestic and international texting with multiple cellphone carriers. Rates start at $20 a month plus $10/GB for data. You even get bill credits for any data you don’t use. Project Fi is worth a careful look if you’re on a budget and limit most of your data usage to WiFi connections. Here’s a great article explaining the pro’s and con’s of Project Fi after six months of actual usage. Also check out HillClimber’s comment below which documents a terrific deal with T-Mobile that provides 100 talk minutes and 5GB of 4G data monthly plus unlimited streaming of music and video for $30 a month.

Bottom Line. On the Pixel phone we have the following services activated and functioning reliably: Google Voice with Hangouts, Allo and Pinger for SMS messaging, Bria for VoIP calling with Incredible PBX for XiVO, CSipSimple and Zoiper for SIP calling with RingPlus, Facebook Messenger, Skype, plus the 3CX Dialer for calling with PIAF5 powered by 3CX. That translates into 5 different phone lines supporting free incoming and outgoing voice calls, plus 2 additional lines for free SMS messaging, plus the Facebook and Skype services to reach over a billion people worldwide at no cost. And both the PIAF5 and XiVO lines can support calls via multiple trunks using customized dial prefixes. Even with all these services running, the Pixel has sufficient horsepower to make it through a busy day, and a 15-minute charge buys you another 7 hours of cellphone usage. What are you waiting for?

Published: Wednesday, November 16, 2016

Need help with Asterisk? Visit the PBX in a Flash Forum.

Special Thanks to Our Generous Sponsors

FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.

BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.

The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.

VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!

Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.

Some Recent Nerd Vittles Articles of Interest…

OBD-II port is mandatory on vehicles sold in the U.S. since 1996. But you may not need a vehicle at all. 🙂 [↩]
DirecTV service is no longer required to take advantage of AT&T’s Unlimited Data Plan offering as of mid-March, 2017. [↩]
We drove our daughter to the school bus stop in I’On Village recently and happened to check for WiFi access because the cellular service was so horrible. There were 27 separate WiFi HotSpots, all of which were secured. Seems we weren’t the only ones having difficulty with cell service in the neighborhood. [↩]
We strongly recommend setting up PortKnocker with the credentials found in /root/knock.FAQ on your Incredible PBX server. This will provide a back door to assure that you aren’t inadvertently locked out of your server by the Incredible PBX firewall while you are traveling. [↩]
You’ll need to set up a dynamic DNS client on your Android phone in order to keep your IP address updated and whitelisted with the Incredible PBX firewall. [↩]

Free At Last: Introducing PBX in a Flash 5

Wednesday, October 19, 2016 / 4 Comments on Free At Last: Introducing PBX in a Flash 5

Photo credit: Hiroshi Watanabe/GettyImages

Today is a big day. We are thrilled to introduce PBX in a Flash 5 powered by 3CX®. As many of you know, 3CX has been a platinum sponsor of Nerd Vittles for quite some time so this may not be a complete surprise. The good news is a new Debian-based PIAF5 ISO is now available to ease the installation process for those getting their feet wet with Linux for the first time. Debian 8 is a terrific Linux distribution used in the very best server products.

The most important change is the transition from Asterisk®/FreePBX® to 3CX. Say what, 3CX? Isn’t that a commercial product? Yes, but PIAF5 remains free for up to 8 simultaneous calls with a SIP trunk as well as 5-user web conferencing. That’s sufficient to support about 25 employees and represents a very large segment of the existing PIAF installed base. While the code is not open source, it is standards-based. Keep in mind that neither Sangoma’s FreePBX Distro® nor Digium’s AsteriskNOW® product is open source software either. When Digium decided to adopt the Sangoma business model, we decided to take a fresh look at the Unified Communications landscape. Navigating Sangoma’s licensing labyrinth coupled with the commingling of GPL modules and nagware for dozens of commercial VoIP components plus a closed source ISO was no longer an acceptable business model for us.

Some of our users prefer open source code, and we will continue to enhance Incredible PBX for XiVO in the grandest GPL tradition. But others wanted a product that offered 24×7 commercial support, and we’ve heard you loud and clear. After carefully reviewing available UC offerings, 3CX was the hands down winner in the commercial sector. Frankly, our only reservation was its Windows platform requirement. PIAF5’s new Debian ISO solves that.

In reality, what matters to users are reliability, support, upgradeability, and ease of use. 3CX has all of them in spades not to mention a feature set that is second to none. And now it’s available on the Debian platform with PIAF5.

We know some are wondering how 3CX became the new PIAF5 platform. So let’s start there.

First, the 3CX installed base includes almost 100,000 companies. That’s not downloads. And it’s not hobbyists. It’s entire companies that are actively using and relying upon 3CX for their day-to-day operations. Simply stated, 3CX is a proven, stable, and dependable product that you’d be willing to stake your business on. Many have including some of the world’s finest corporations. Stay tuned for a special PIAF5 hosting offer from our friends at Vitelity!

Second, 3CX is incredibly flexible, easy to configure, and simple to manage. Whether you’re new to PBXs or a diehard telecom guy, you’re in for a pleasant surprise when you see how intuitive 3CX is to set up and manage. Nothing comes close in the open source world.

Third, the 3CX feature set is impressive. You won’t be nickel and dimed for every component you wish to add. While there are standard and enterprise editions of 3CX as well, we think you’ll find the free version has the vast majority of components you would expect to find in any PBX, particularly for use in a home or small business. But don’t take our word for it. Review the 3CX feature comparison chart, and you can judge for yourself.

Last but not least, support is dirt cheap for end-users and free for resellers. We hope many of our long-time gurus will consider signing up as 3CX resellers and make yourself some money after all of these years wrestling with FreePBX. You won’t be disappointed!

PIAF5 deploys on premise with Linux-compatible, local hardware, or you can set it up as a virtual machine, or you can install it in the Cloud using most Linux VPS providers including Google, OVH, Digital Ocean, and Vultr. Use our referral links and take PIAF5 for a free or almost free spin for a few months while supporting Nerd Vittles. You have nothing to lose!

So there you have it. We think it was worth the wait. We encourage everyone to try out PIAF5 for yourself. And, just to repeat, Incredible PBX for XiVO isn’t going anywhere. It will remain our featured open source, GPL alternative as we move forward. And now you have a Real Choice in free alternatives with the best of both worlds, commercial and open source.

Getting Started with PIAF5 on Dedicated Hardware or a Virtual Machine. If your platform supports ISO installs, here are the simple steps to get PIAF5 up and running. First, download the PIAF5 ISO and burn it to a CD or thumb drive. Second, obtain a free license key for 3CX. Next, boot your server from the ISO image and walk through the Debian setup process. We recommend 2GB of RAM and a 20GB drive for PIAF5, but it will run on even a minimal CloudAtCost server. When the install is finished, make note of the IP address to access with a web browser to complete the setup. Enter your 3CX license key when prompted. Set up a SIP trunk with inbound and outbound call routes. Once you have the ISO and your license key in hand, the installation procedure takes less than 10 minutes.

Getting Started with PIAF5 in the Cloud. Begin by setting up a 64-bit Debian 8 platform. Obtain a free license key for 3CX. Once your Debian install is finished, log in as root using SSH or Putty and issue these commands. NOTE: What appears as the third line below needs to be added to line #2!

wget -O- http://downloads.3cx.com/downloads/3cxpbx/public.key | apt-key add -
echo "deb http://downloads.3cx.com/downloads/3cxpbx/ /" | tee /etc/apt/sources.list.d/3cxpbx.list
apt-get update
apt-get install 3cxpbx

When the initial setup finishes, choose the Web Interface Wizard and complete the install using your favorite web browser. Enter your 3CX license key when prompted. Set up a SIP trunk with inbound and outbound call routes. Done.

Configuring Gmail as SMTP RelayHost for 3CX. 3CX has a detailed tutorial explaining how to set up your Gmail account as the SMTP relay host for 3CX. Be advised that there is one additional step before Google will authorize access from an IP address it doesn’t already have for your GMail account. In addition to Enabling Less Secure Apps (as covered in the 3CX tutorial), you also will need to activate the Google Reset Procedure while logged into your Gmail account. Otherwise, Google will block access. Once you have configured Gmail as your relay host and performed the two enabling steps above, immediately test email delivery within the 3CX GUI while Google security is relaxed: Settings → Email → TEST.

Free Calling in the U.S. and Canada with PIAF5. We know our more frugal U.S. residents are wondering if there’s a way to make free calls even with 3CX. You didn’t really think there would be a release of PBX in a Flash without Google Voice support, did you? It’s easy using the Simonics SIP to Google Voice gateway service. Setup time is about a minute, and the one-time cost is $4.99 using this Nerd Vittles link. Setup instructions for the 3CX side are straight-forward as well, and we’ve documented the procedure on the PIAF Forum.

Free Calling Worldwide with SIP URIs. There’s another free calling option as well. PIAF5 and 3CX support worldwide SIP URI calling at no cost. As part of the PIAF5 install procedure, 3CX registers an FQDN for you with one of the 3CX domains if you indicate that your server has a dynamic IP address. Unless you really know what you’re doing with DNS, it’s a good idea to tell 3CX you have a dynamic IP address whether you do or not. Here’s why. Once you have an assigned FQDN in the 3CX universe, one very slick feature is the ease with which you can publish a SIP URI address for any or all of your 3CX extensions thereby allowing PIAF5 users to receive calls from any SIP client worldwide at no cost. Setup takes less than a minute. It’s as easy as 1-2-3. Here’s how:

1. Login to the 3CX GUI and go to Settings → Network → FQDN. Tick "Allow calls from/to external SIP URIs" and make note of your FQDN, e.g. mypiaf5server.3cx.us. Click OK.

2. For an extension to enable (e.g. 001), go to Extensions → Edit 001 → Options → SIP ID and create any desired SIP URI alias for this extension, e.g. billybob. Click OK.

3. Anyone with a SIP client anywhere worldwide can now call extension 001 using SIP URI: billybob@mypiaf5server.3cx.us.

SMS Messaging with PIAF5 and Google Voice. Just to demonstrate why you’re going to love the new PIAF5 platform, here’s a sneak peek at one of many applications which are on the way with Incredible PBX for PIAF5. Meet SMS Messaging. First, complete the two Google enabling steps documented in the Gmail SMTP RelayHost section above: Enable Less Secure Apps and Activate Google Reset Procedure. Then install the Google Voice CLI tools as root:

cd /root
apt-get -y install python-setuptools
wget http://incrediblepbx.com/install-gv-cli
chmod +x install-gv-cli
./install-gv-cli

To Send an SMS Message Blast to one or more destinations, (1) create a message in /root/smsmsg.txt, (2) specify the SMS numbers in /root/smslist.txt, (3) insert your Google credentials into /root/smsblast, and (4) run /root/smsblast to send the message. Enjoy!

Published: Wednesday, October 19, 2016

Commercial PBX in the Cloud plus Free U.S./Canada Calling for Life: $15.45 one-time cost https://t.co/pSPXJrJIC9 #asterisk #GoogleVoice #3CX pic.twitter.com/a8qsY1IxYY

— Ward Mundy (@NerdUno) October 17, 2016

Special Thanks to Our Generous Sponsors

FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.

BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.

The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.

VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!

Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.

Some Recent Nerd Vittles Articles of Interest…

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