Telephony

The Call Center Revolution: Introducing VoiceNation's OpenAnswer (GPL TAS)

The Call Center Revolution: Introducing VoiceNation’s OpenAnswer (GPL TAS)

Wednesday, September 23, 2015

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We confess that Call Centers have never been on our telephony radar primarily because we deal in the open source market, and Telephone Answering Service (TAS) technology always has been at the opposite end of the cost spectrum. Typical call center setups can cost upwards of $1,000 per seat… until now. In addition to its revolutionary AGPLv3 license, two additional things caught our attention with OpenAnswer. The company behind OpenAnswer, VoiceNation, has been in the Internet telephony and call center… Read More ›

The Return of the 5-Minute PBX: Incredible PBX (Certified Edition) for VirtualBox

The Return of the 5-Minute PBX: Incredible PBX (Certified Edition) for VirtualBox

Monday, September 14, 2015

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Today we’re paying a fresh visit to our favorite virtual machine platform and introducing a turnkey unified communications server for home, SOHO, and small business use. Unlike last week’s platform that required a $35 investment in a Raspberry Pi 2, this week’s offering requires zero hardware investment. And you still get the same software collection at the same great price, totally free… as in beer. The VirtualBox® platform runs atop any Windows PC, Mac, Linux desktop, or Solaris machine and… Read More ›

VoIP at Your Fingertips: Incredible PBX GUI for Raspberry Pi 2 with Asterisk 13

VoIP at Your Fingertips: Incredible PBX GUI for Raspberry Pi 2 with Asterisk 13

Monday, September 7, 2015

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[iframe-popup id="3″] NEWS FLASH: New Incredible PBX release with Raspbian 8 Jessie supports BOTH the Raspberry Pi 3 and the Raspberry Pi 2. Much improved installer and overall performance! Check out the new tutorial and download the new image here. 07/01/2019 NEWS FLASH: Just released Incredible PBX LITE for the Raspberry Pi 2, 3, and 4 featuring Raspbian 10 Buster. Tutorial here. Today we’re pleased to introduce the ultimate hobbyist platform to learn about and then to deploy and use… Read More ›

Asterisk Server Troubleshooting: Finding and Fixing Bugs & Gremlins in Your PBX

Asterisk Server Troubleshooting: Finding and Fixing Bugs & Gremlins in Your PBX

Wednesday, September 2, 2015

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View image | gettyimages.com Ashton-Tate of dBASE® fame used to call them anomalies. Sheer arrogance kept them from ever quite admitting there was an actual bug in their software. We don’t claim to be quite so perfect. If you use any software for very long, you’re going to encounter bugs. But not all reported problems turn out to be bugs. Many turn out to be errors generated by users that don’t quite know what they’re doing because they never bothered… Read More ›

Why Reinvent the Wheel: Incredible PBX GUI Application User's Guide

Why Reinvent the Wheel: Incredible PBX GUI Application User’s Guide

Wednesday, August 26, 2015

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We’ve spent the last two months introducing a half dozen new flavors of Incredible PBX™ featuring the new GPL-compliant Incredible PBX GUI. We hope you’re enjoying the new builds. But it’s Back-to-School Time in the United States so today we’re shifting gears and providing a refresher course on the three dozen or so applications for Asterisk® that accompany every Incredible PBX install. For those just beginning your Incredible PBX adventure, start here and choose your favorite platform. There are plenty… Read More ›

Introducing Incredible PBX GUI for AsteriskNOW and the FreePBX Distro

Introducing Incredible PBX GUI for AsteriskNOW and the FreePBX Distro

Wednesday, August 19, 2015

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Before we get started today, let’s clear the air on a few things that have been brought to our attention. We’re not opposed to any organization making money. That includes Digium® and Sangoma®. And we fully appreciate that both of these companies need to make money to continue to deliver first rate products like Asterisk® and FreePBX®. Our fundamental disagreement with SchmoozeCom and now Sangoma stems from their sales methodology. In a nutshell, they’ve taken what purports to be an… Read More ›

Introducing the FUD-Free Firewall for FreePBX Distro and AsteriskNOW

Introducing the FUD-Free Firewall for FreePBX Distro and AsteriskNOW

Monday, August 10, 2015

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View image | gettyimages.com After frequent complaints from our FreePBX® users, we introduced a firewall application for the PBX in a Flash™ and Incredible PBX™ platforms that protected FreePBX resources. That was over 5 years ago. The product became Travelin’ Man™ 3, an IPtables-based WhiteList that totally eliminated access to your Asterisk® server unless a WhiteList entry had been authorized by the administrator. The application was further embellished over the years to facilitate access by remote users. First, we introduced… Read More ›

Firewalls 101: Why Every Asterisk Server Should Have a Functioning Firewall

Firewalls 101: Why Every Asterisk Server Should Have a Functioning Firewall

Monday, August 3, 2015

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View image | gettyimages.com Part of our fundamental disagreement with the FreePBX® design can be summed up in one word: FIREWALL or the lack of a functioning firewall in the FreePBX Distro and in the functionally identical Digium product, AsteriskNOW®.1 Most of the other design choices including the controversial, non-GPL compliant Module Signature Checking mechanism are touted as failsafe ways to detect altered systems even though changes in FreePBX MySQL tables and Asterisk config files can be modified easily without… Read More ›

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