Articles by: ward

The New Hybrid PBX: Why Settle for a One Trick Pony?

The New Hybrid PBX: Why Settle for a One Trick Pony?

Monday, October 16, 2017

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Let’s face it. It’s hard not to like the application development flexibility that Asterisk® offers, especially if you’re part of an organization that has very specific telephony needs. But the price you pay for "free" and putting all of your eggs in the Asterisk basket is painful. Here are a few of the hurdles that come to mind: security, NAT, one-way audio, remote users, CRM support, conferencing, painful upgrades to address frequent bug fixes, and, more generally, telephone management and… Read More ›

The Ultimate Voice Dialer for Asterisk and Incredible PBX

The Ultimate Voice Dialer for Asterisk and Incredible PBX

Monday, October 9, 2017

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Let’s face it. Voice recognition with Google has been hit and miss, and that’s on a good day. So we’re delighted to shift gears and introduce a new platform powered by IBM Watson’s Speech-to-Text (STT) engine. While it’s not free, that’s really theoretical for most of our readers. Your first month on the platform is entirely free. And, after that, you get 1,000 minutes a month of free voice recognition services. If you still want more, it’s 2¢ a minute.… Read More ›

Game Changer: Hooking Up Facebook with Incredible PBX

Game Changer: Hooking Up Facebook with Incredible PBX

Monday, October 2, 2017

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There aren’t many VoIP discoveries that get us this excited about the future of telecom. But merging with 1.5 billion users plus Facebook’s enormous talent pool and technology resources is definitely something worthy of your attention. What a Facebook marriage with the VoIP platform could mean for the future of telecommunications is nothing short of earth-shattering. Few people still have home phones. Almost everyone has a Facebook account and a cellphone. If VoIP solutions for businesses fail to take those… Read More ›

VoIP Security: Installing SSL Certificates with Incredible PBX

VoIP Security: Installing SSL Certificates with Incredible PBX

Monday, September 25, 2017

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We’ve got some revolutionary VoIP projects coming your way over the next several weeks, but I’m sorry to say the hardest part of them is getting your server configured to use secure and encrypted web communications via HTTPS. This is quickly becoming a universal requirement of most of the major technology players. So what might not be the most glamorous VoIP topic for a Monday morning is not only necessary but long overdue. The good news is that obtaining, installing,… Read More ›

Twofer Tuesday: Incredible PBX 13 to the Rescue

Twofer Tuesday: Incredible PBX 13 to the Rescue

Tuesday, September 12, 2017

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With the Digium announcement last week that four and a half year’s worth of Asterisk® servers were vulnerable to the RTP eavesdropping bug, it prompted us to dust off our Incredible PBX® 13 for CentOS build and bring it up to current specs including the Digium patch for RTPbleed. And then along came Hurricane Issabel to remind us that sh*t happens, and it pays to have a backup plan for your telecommunications infrastructure. So today we’re pleased to introduce two… Read More ›

RTPbleed Security Alert: Asterisk Calls Can Be Intercepted

RTPbleed Security Alert: Asterisk Calls Can Be Intercepted

Friday, September 8, 2017

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If you’ve installed Asterisk® during the past 4½ years, your server has a MAJOR security problem. If you didn’t already know, with Asterisk, your VoIP conversations actually are carried over a random UDP port using the Real Time Protocol (RTP), not the SIP port (UDP 5060) which handles the setup and teardown of your VoIP connections. It turns out that, since March 2013, all of that RTP traffic and thus your conversations could be intercepted and redirected by anyone on… Read More ›

Another Perfect Pair: Flawless VoIP with Wazo and 3CX

Another Perfect Pair: Flawless VoIP with Wazo and 3CX

Tuesday, September 5, 2017

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We previously documented how to interconnect an Issabel PBX with 3CX to take advantage of the best of both worlds. Today, we’ll again use the Nerd Vittles free 3CX server offering and interconnect it with a Wazo PBX. An added benefit of using Wazo is the fact that you can set up redundant (and free) HA servers with Wazo in minutes. Once we get the pieces in place, from Wazo extensions, you’ll be able to call your 3CX Clients by… Read More ›

Best of the Internet: American Road Warrior's Fall Roundup

Best of the Internet: American Road Warrior’s Fall Roundup

Friday, September 1, 2017

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The Internet is all about sharing the best finds and once a year we like to take a fresh look at what’s new and exciting whether you travel frequently or not. While the primary focus of Nerd Vittles is VoIP technology, you can’t provide the best VoIP solutions without also exploring network and cellular technology. And, as the old saying goes, all work and no play makes Jack a dull boy. When we travel for more than a day or… Read More ›