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JUST RELEASED: Visit the Incredible PBX WikiNewbie’s Roadmap to Streaming Audio and Music
We’ve been a diehard audiophile beginning with our in-person autograph from Elvis on a Sunday afternoon while he was playing touch football in the vacant lot beside his mother’s home in Memphis. My first serious setup was a law school graduation present that included a McIntosh amp, preamp, and tuner with Bozak Concert Grand speakers in the early 70’s. From there we added Revox, Tandberg, and Nakamichi tape machines. And then along came MP3, Napster and 10¢ music downloads from sites in Russia. That finally persuaded the RIAA to come to the bargaining table over streaming audio compensation, the same issue facing the movie industry today with the Writers Guild of America strike.
Fast forward a few decades and XM Radio introduced streaming audio for your car and later for your home. Sonos saw the writing on the wall and quickly followed with sound systems offering the flexibility to play streaming content from different sources in every room of your home or office. We actually lived in several homes that were pre-wired for speakers in every room and, thanks to Sonos, the days of multi-zone receivers costing thousands of dollars were numbered. And then along came Spotify to make streaming music a household word and music piracy a thing of the past thanks to reasonable pricing and $5 a month streaming subscriptions for college students which live on to this day.
Choosing a Provider for Streaming Audio
That brings us to today with streaming music content from Apple, Amazon Music, and Spotify. With Apple Music and Amazon Music Unlimited, you can choose CD-quality and high-resolution audio streams at no additional cost. And you can stream the content to wireless speakers with dynamic range comparable to speakers costing thousands of dollars and occupying a fraction of the space required by standalone speaker systems. So we begin with our recommendation for a streaming provider that offers the best feature set for families. With all three providers, the breadth of the music content is virtually identical topping 100 million songs and each of the family plans supports six accounts. With Apple, you’re pretty much locked into the Apple ecosystem. If your family is loaded with iMacs, iPhones, and iPads, then Apple One is worth a careful look which bundles Apple Music, Apple TV+, some iCloud storage, and Apple Arcade for $22.95/month or $16.95 a month for an individual subscription. While there is no Apple One student plan, their Apple Music Student plan is $4.99 a month and includes Apple TV+ but no Apple Arcade or iCloud storage. Spotify’s student plan is priced the same and bundles Hulu but no longer includes Showtime. And, speaking of Spotify, the deal breaker with their $15.99/month, 6-user, family plan is that all members of the family must reside under one roof. Spotify reportedly uses the location of each family member’s phone to verify location.
So we’re left with Amazon Music’s $14.99/month Family Plan which includes six accounts with no restrictions on location of each family member and no requirement that all users own a Mac, or iPhone, or iPad. That works out to $2.50 per person per month. Quite a deal. In addition, you always get HD audio quality which is more than double the quality of standard quality streaming services. For millions of songs, Ultra HD audio quality is offered with up to 10 times the quality of standard quality streaming services. The absence of gotchas made this an easy choice for our family, but your criteria may differ. The one objection we heard from a family member was preservation of their Spotify playlists, but this was easily solved here.
Speaker Recommendations for Streaming Audio
Now that we have music content, we need something on which to play our favorite tunes. With the exception of Apple, both Spotify and Amazon permit streaming to virtually any smartphone, tablet, or desktop PC. But the silver lining is the ability to stream the content to three of today’s best wireless speakers, all of which we have put through their paces. These include the Denon Home 350, the Sonos Five, and Bowers & Wilkins Zeppelin. Suffice it to say, all three provide superb audio quality using both Bluetooth and WiFi with AirPlay2.
We’re big fans of most refurbished electronics products but, if you’re new to the game, we would caution you to carefully pick your provider. Make certain that their offerings include a good warranty and free returns with free shipping with problematic devices. These speakers in particular are fairly heavy because they also include sophisticated electronics in the form of amplifiers and network connectivity. That also means they are more subject to problems down the road. There’s a reason there are so many refurbished offerings for these particular speakers. So you may also wish to consider extended warranties if you go the refurb route. If you’re not dissuaded, we cannot recommend a better supplier than Accessories4Less.
Insofar as audio quality is concerned, if you are a fan of booming bass in your speakers, then the Denon Home 350 and Sonos Five are your best picks. The Zeppelin has equally pleasing audio quality, but the bass emphasis is not quite as pronounced. All three provide excellent mid-range and tweeter response, and all three allow adjustment through a smartphone-based app that includes an Equalizer.
Setup of the three devices is performed using a smartphone app, and the Denon Home 350 and Zeppelin also provide a button for automatic Bluetooth connectivity. The apps on our Denon Home 350 and Sonos Five worked flawlessly for painless setup. On our refurbished B&W Zeppelin, we never got connectivity using the app despite the fact that the speaker was successfully connected to our phone with Bluetooth. Initial unpacking revealed that the factory-refurbished Zeppelin was dead on arrival. We only managed to restore it to a functional state after hours digging through B&W’s web site to locate this tutorial to restore the firmware on the speaker. Despite a generally favorable impression of Zeppelin and its sound quality (once restored), we never managed to get connectivity to the smartphone app and ended up returning the unit, a real disappointment given its gorgeous design.
In choosing between the Denon Home 350 and the Sonos Five, we would rate this pick as a tossup. We own both units. If you are already heavily invested in the Sonos ecosystem, then the Sonos Five will not disappoint. The Denon Home 350, however, is less dependent upon its smartphone app in terms of usability. On a Mac, for example, navigating to Sound preferences in Setup, lets you instantly switch your Mac sound output to AirPlay after which all apps on your desktop machine play flawless audio through the Home 350. And on either an iPhone or an Android device, Bluetooth connectivity is as simple as pressing the Bluetooth button on the back of the speaker and selecting the Home 350 on your phone or tablet. Similarly, if multi-room and multi-device connectivity are on your radar, both the Sonos unit and the Home 350 speaker through its HEOS app provide this functionality. Finally, both speakers support Amazon Echo devices so Alexa awaits to power on and off your speaker as well as to adjust the volume and skip songs.
Both the Sonos smartphone app and the Home 350 HEOS app provide the ability to stream content from a number of sources without Bluetooth interaction with your phone. Using the Home 350 HEOS app, you can also drill down into your Amazon Music Playlists to choose individual songs to play. You also can play music from your favorite NAS or USB flash drive.
Once you dive into streaming audio and wireless speakers, post a comment and add your 2¢.
Originally published: Monday, July 31, 2023
Need help with Asterisk? Visit the VoIP-info Forum.
Special Thanks to Our Generous Sponsors
FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.
BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.
The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.
VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
An Electronics Home Makeover for the 21st Century
It was a sad day when we finally sold our Bozak Concert Grand speakers this year after enjoying them for over half a century. They were a graduation present from "Papa Gene" Newsom of Newsom’s Music Center when I graduated from law school in 1971. The sale got me thinking that I really needed to write about what has changed in home entertainment now that we’ve turned the page to another century. Back then, there was no Internet or Spotify, just bootleg 8-track tapes, an Apple record label, and great home audio made by McIntosh.
For those living in the present, let me tick off what we hope will save you a boatload of money in the coming years. We’ll cover Internet service providers as well as telephony, home audio and TV options, and home automation. Our plan here is to show you how to replace your $200-$500 a month Comcast, Spectrum, and cellular bills with setups that are more robust and considerably less expensive for the whole family.
Choosing a Cell Provider in 2021
With the advent of 46/LTE and 5G cellular service, the cell phone landscape in the U.S. has changed dramatically in the past two years. Unless you live in a remote location, 5G service now is available from all of the major U.S. carriers: T-Mobile, Verizon, and AT&T. This is where looking at the overall family picture can pay off royally. For example, T-Mobile bundles Netflix, Apple TV, and In-Flight WiFi plus discounted YouTube TV service with many of their plans, and there are substantial discounts compared with other carriers particularly if you’re on a family plan or are a military veteran or age 55+. If you wrote off T-Mobile years ago, it’s time to have another look. Their 5G coverage area now is second to none and pricing is typically 30-50% less than Verizon or AT&T. If you’re looking for the least costly all-you-can-eat cellular plan, then take a careful look at the Nerd Vittles special with Visible, which is the Verizon discount carrier. Unless you need great cell service during major sporting events inside the stadium, our $25 plan has no equal. Here’s a link to our article with the details.
Choosing an Internet Service Provider in 2021
If your cable TV and Internet bill is in the $150+ range and most are, we’ve got some exciting news for you. T-Mobile now has unlimited 5G Home Internet service for $50 a month. While it’s still a little difficult to obtain in all areas, check often. We’ve been searching for eight months in four cities and had signed up for email notice when it was available. We never got an email but, lo and behold, it popped up as available in Asheville NC when we checked last week. Once you have the T-Mobile router, it will work anywhere there’s a T-Mobile 4G/LTE or 5G tower. The results below were in Charleston, SC where the T-Mobile site shows it’s unavailable. Our one-week report card gives T-Mobile an A+ for ease of setup, web access performance, streaming media reliability, and VoIP telephony. There literally have been zero hiccups. You can review our play-by-play adventure on the VoIP-Info.org Forum.
To achieve similar performance from the service providers offering wired service, you’re looking at $100+ a month from Comcast or WOW and at least $50 a month from Spectrum. And, unfortunately, in most U.S. markets, there is zero competition between the major providers. You get Comcast or nothing in many cities and Spectrum or nothing in others.
Choosing a TV Provider in 2021
Even if you’re stuck with Comcast or Spectrum for the time being, there’s still a silver lining. Drop their TV service immediately. Our last (and final) Comcast bill included $55 for hardware rentals, $23.55 in TV broadcast fees, and $13.92 in taxes. That’s nearly $100/month just to get television delivered to your house! That’s before you sign up for a single channel. Here’s a better idea. Once you’ve invested $50 to $100 in your Internet service, sign up for YouTube TV and enjoy unlimited streaming with numerous simultaneous streams, unlimited DVR recordings, 85+ channels including your local TV channels, and almost every sporting event you can name for $65 a month with no additional fees or contracts. The picture quality with a smart TV looks exactly the same as watching cable television. CNET rated it the "best premium live TV streaming service." If you’ve taken our advice thus far, your total home entertainment bill is $50 for T-Mobile Home WiFi and $65 for YouTube TV and includes free Netflix at no additional charge.
Choosing a Music Provider in 2021
Now let’s suppose you still have a teenager in college. Rather than worry about your kids pirating music and movies, here’s a better idea. Sign them up for Spotify with unlimited music plus Showtime plus Hulu for $5 a month for four years! The good news is they’re rarely up when you are so you, too, can enjoy their Spotify, Showtime, and Hulu accounts while they’re sleeping. We’ve never been particularly big fans of Sirius/XM after they pulled their stunt of cancelling lifetime subscriptions. But that lawsuit got settled and they righted their wrong in a most generous way. You not only got your lifetime subscriptions back, but you also got free streaming. While you can’t take advantage of the lifetime subscription any longer, you still can snag the service for about $5 a month if you wait for a deal. That gets you hundreds of music channels for your car plus streaming to your favorite phone, PC, or Sonos device so it’s worth a careful look if you like music.
Home Automation Basics for 2021
If you haven’t dipped your toes into home automation, it’s finally time. An inexpensive Amazon Echo device will get you started. They range in price from under $50 to a couple hundred dollars. Our favorite is the Echo Show 8 for $99. This will bring Alexa into your home and in many of the newer automobiles as well. The next step is to purchase a few smart light bulbs so you can light up your house when the sun goes down and turn off the lights when you crawl into bed at 8:30. There are lots of lights to choose from. Our favorites are Sylvania’s WiFi Smart Lights which can bring every color of the rainbow to your lamps for under $10. For everyday use, you can pick your favorite shade of white, and for holidays, you can set them to orange for Halloween and red and green for Christmas. Now buy yourself a Nest WiFi thermostat and never worry about the proper setting again. It’s that smart. Then get yourself an August Door Lock, and you’ll never have to fumble for your house keys again. Finally, link Spotify with Alexa, and every song on the planet awaits your command. Get hip, dude!
TIP: Using our Amazon referral links helps keep the lights burning brightly at Nerd Vittles.
What About Telephony?
We saved the best for last. Hopefully, you don’t still have a Ma Bell telephone hanging on the wall in your kitchen. But, if you do, today’s your lucky day. You can dump Ma Bell and add a little gizmo called a Raspberry Pi to your home electronics collection. Then follow our tutorial and for about $100 and a monthly cost of a few dollars, you can enjoy home telephone service using your WiFi Internet connection forever. Welcome to the 21st century. Enjoy!
Originally published: Saturday, October 23, 2021
Need help with Asterisk? Visit the VoIP-info Forum.
Special Thanks to Our Generous Sponsors
FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.
BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.
The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.
VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
One Minute Wonder: Introducing VitalPBX for VirtualBox
Last week we took VitalPBX to the Cloud with our rock-solid firewall. And this week we’ll show you how to get VitalPBX up and running on any desktop computer in less than a minute using VirtualBox®. If you’ve followed Nerd Vittles over the years, you already know that VirtualBox from Oracle® is one of our favorite platforms. Almost any desktop computer can serve as a VirtualBox hosting platform. And once VirtualBox is installed, adding VitalPBX is a snap. Download the VitalPBX image, initialize your MAC address, start up the VM, and boom. Instant PBX perfection! The really nice thing about our tutorials is it doesn’t cost you a dime to try things out for yourself. And the Incredible PBX® feature set is included as well. Just add your credentials and speech-to-text, voice recognition, and a Siri-like interface are as close as your nearest SIP phone. Splurge with a $4.99 one-time purchase to add Google Voice, and you’ve got unlimited free calling in the U.S. and Canada. So why wait? Let’s get started.
Installing Oracle VM VirtualBox
Oracle’s virtual machine platform inherited from Sun is amazing. It’s not only free, but it’s pure GPL2 code. VirtualBox gives you a virtual machine platform that runs on top of any desktop operating system. In terms of limitations, we haven’t found any. We even tested this on an Atom-based Windows 7 machine with 2GB of RAM, and it worked without a hiccup. So step #1 today is to download one or more of the VirtualBox installers from VirtualBox.org or Oracle.com. Our recommendation is to put all of the 100MB installers on a 4GB thumb drive.1 Then you’ll have everything in one place whenever and wherever you happen to need it. Once you’ve downloaded the software, simply install it onto your favorite desktop machine. Accept all of the default settings, and you’ll be good to go. For more details, here’s a link to the Oracle VM VirtualBox User Manual.
Installing Incredible PBX for VitalPBX VM
To begin, download the Incredible PBX for VitalPBX .ova image (1.0 GB) to the computer on which you installed VirtualBox.
Next, double-click on the VitalPBX .ova image on your desktop. Be sure to check the box to initialize the MAC address of the image and then click Import. Once the import is finished, you’ll see a new VitalPBX virtual machine in the VM List of the VirtualBox Manager Window. Let’s make a couple of one-time adjustments to the VitalPBX configuration to account for differences in sound and network cards on different host machines.
(1) Click once on the VitalPBX virtual machine in the VM List. Then (2) click the Settings button. In the Audio tab, check the Enable Audio option and choose your sound card. In the Network tab for Adapter 1, check the Enable Network Adapter option. From the Attached to pull-down menu, choose Bridged Adapter. Then select your network card from the Name list. Then click OK. That’s all the configuration that is necessary for VitalPBX.
Running VitalPBX in VirtualBox
Once you’ve imported and configured the VitalPBX Virtual Machine, you’re ready to go. Highlight the VitalPBX virtual machine in the VM List on the VirtualBox Manager Window and click the Start button. The standard CentOS boot procedure will begin and, within a few seconds, you’ll get the familiar Linux login prompt. During the bootstrap procedure, you’ll see a couple of dialogue boxes pop up that explain the keystrokes to move back and forth between your host operating system desktop and your virtual machine. Remember, you still have full access to your desktop computer. Incredible PBX for VitalPBX is merely running as a task in a VM window. Always gracefully halt VitalPBX just as you would on any computer.
Here’s what you need to know. To work in the VitalPBX virtual machine, just left-click your mouse while it is positioned inside the VM window. To return to your host operating system desktop, press the right Option key on Windows machines or the left Command key on any Mac. For other operating systems, read the dialogue boxes for instructions on moving around. To access the Linux CLI, login as root with the default password: password. Change your root password immediately by typing: passwd.
VitalPBX comes preconfigured so we need to login to the virtual machine for one primary reason, to obtain the IP address of VitalPBX. Once you’ve deciphered the IP address, point your favorite web browser at the IP address you wrote down. You’ll be prompted to create an admin password for your PBX and then you’ll be asked to register the PBX with Telesoft.
We’re assuming your VitalPBX VM is set up behind a hardware-based firewall. If not, you should immediately configure the firewall as documented in our VitalPBX in the Cloud article.
First, you’ll need to change the password for Extension 701: PBX:Extensions:Edit:701. The Edit option is the four-bar icon in the upper right corner of the VitalPBX dialog window. Click Save and Reload your Dialplan.
Next, you’ll need to register a Google Voice trunk with the Simonics SIP/GV Gateway for a one-time fee of $4.99. This gets you unlimited incoming and outgoing calls to the U.S. and Canada if you live in the U.S. Otherwise, set up a SIP trunk and enter your credentials in PBX:External:Trunks:SIP. If you’re using the Simonics gateway, the SIP trunk already has been set up. Just enter your credentials and change Disable Trunk to NO as shown below:
CAUTION: In choosing a DID for outbound calls with Incredible PBX, we strongly recommend that you use a Google Voice trunk. The reason is that, as long as your Google Voice account has no money allocated to it, Google will manage outbound calls to 10 and 11-digit phone numbers and block those that may incur enormous long distance charges from unscrupulous "merchants" in certain Caribbean countries. If you don’t heed our recommendation, we urge you NOT to link an Inbound Route to the Incredible PBX custom context. It’s your phone bill.
If you plan to use VitalPBX for "real work," then you’ll also want to change the Conference credentials for 2663 (C-O-N-F): PBX:Applications:Conference.
The VitalPBX virtual machine comes preconfigured to direct all incoming calls to Allison’s Demo IVR for Incredible PBX. If you’d prefer some other setup, change the Destination of the Default Inbound Route: PBX:External:Inbound Route:Default.
Configuring Incredible PBX for VitalPBX
In order to take advantage of all the Incredible PBX applications, you’ll need to obtain IBM text-to-speech (TTS) and speech-to-text (STT) credentials as well as a (free) Application ID for Wolfram Alpha.
NOV. 1 UPDATE: IBM has moved the goal posts effective December 1, 2018:
This Nerd Vittles tutorial will walk you through getting your IBM account set up and obtaining both your TTS and STT credentials. Be sure to write down BOTH sets of credentials which you’ll need in a minute. For home and SOHO use, IBM access and services are FREE even though you must provide a credit card when signing up. The IBM signup process explains their pricing plans.
To use Wolfram Alpha, sign up for a free Wolfram Alpha API account. Just provide your email address and set up a password. It takes less than a minute. Log into your account and click on Get An App ID. Make up a name for your application and write down (and keep secret) your APP-ID code. That’s all there is to getting set up with Wolfram Alpha. If you want to explore costs for commercial use, there are links to let you get more information.
In addition to your Wolfram Alpha APPID, there are two sets of IBM credentials to plug into the Asterisk AGI scripts. Keep in mind that there are different usernames and passwords for the IBM Watson TTS and STT services. The TTS credentials will look like the following: $IBM_username and $IBM_password. The STT credentials look like this: $API_USERNAME and $API_PASSWORD. Don’t mix them up. 🙂
All of the scripts requiring credentials are located in /var/lib/asterisk/agi-bin so switch to that directory after logging into your server as root. Edit each of the following files and insert your TTS credentials in the variables already provided: nv-today2.php, ibmtts.php, and ibmtts2.php. Edit each of the following files and insert your STT credentials in the variables already provided: getquery.sh, getnumber.sh, and getnumber2.sh. Finally, edit 4747 and insert your Wolfram Alpha APPID.
Using Asteridex with VitalPBX
AsteriDex is a web-based dialer and address book application for Asterisk and VitalPBX. It lets you store and manage phone numbers of all your friends and business associates in an easy-to-use SQLite3 database. You simply call up the application with your favorite web browser: http://vitalpbx-ip-address/asteridex4/. When you click on a contact that you wish to call, AsteriDex first calls you at extension 701, and then AsteriDex connects you to your contact through another outbound call made using your default outbound trunk that supports numbers in the 1NXXNXXXXXX format.
Before AsteriDex Click-to-Call will work, you must authorize AsteriDex to access Asterisk from your browser. After logging into your server as root, edit the following file in /etc/asterisk/ombutel: manager__50-ombutel-user.conf. For each public IP address you wish to authorize, add an entry like the following immediately below the existing permit entry in the file. The non-routable IP address subnets already have been configured so, if you’re using a browser behind the same firewall as VitalPBX, you can skip this step. Otherwise reload the dialplan after adding public IP addresses: asterisk -rx "dialplan reload"
permit=12.34.56.78
Taking Incredible PBX for a Test Drive
You can take Incredible PBX for VitalPBX on a test drive in two ways. You can call our server, and then you can try things out on your own server and compare the results. Call our IVR by dialing 1-843-606-0555. For our international friends, you can use the following SIP URI for a free call: 10159591015959@atlanta.voip.ms. For tips on setting up your own secure, hybrid SIP URI with VitalPBX, see our original tutorial. The FreePBX® setup is virtually identical except for the location of the custom SIP setting for match_auth_username=yes. On a VitalPBX server, you will enter it here: Settings:Technology Settings:SIP Settings:CUSTOM.
With Allison’s Demo IVR, you can choose from the following options:
- 0. Chat with Operator — connects to extension 701
- 1. AsteriDex Voice Dialer – say "Delta Airlines" or "American Airlines" to connect
- 2. Conferencing – log in using 1234 as the conference PIN
- 3. Wolfram Alpha Almanac – say "What planes are flying overhead"
- 4. Lenny – The Telemarketer’s Worst Nightmare
- 5. Today’s News Headlines — courtesy of Yahoo! News
- 6. Weather by ZIP Code – enter any 5-digit ZIP code for today’s weather
- 7. Today in History — courtesy of OnThisDay.com
- 8. Chat with Nerd Uno — courtesy of SIP URI connection to 3CX iPhone Client
- 9. DISA Voice Dialer — say any 10-digit number to be connected
- *. Current Date and Time — courtesy of VitalPBX
You can call your own IVR in two ways. From an internal VitalPBX phone, dial D-E-M-O (2663) to be connected. Or simply dial the number of the DID you routed to the Incredible PBX Custom Context. Either way, you should be connected to the Incredible PBX IVR running on your VitalPBX server. Be sure that you heed AND test the CAUTION documented above. Enjoy!
Originally published: Monday, April 9, 2018
Got Friends? 7 Countries Have Never Visited Nerd Vittles. 2018 Is Calling! https://t.co/wMfmlhAr16 #asterisk #freepbx #wazo #issabel #IncrediblePBX #3CX pic.twitter.com/kAmAEnwVIw
— Ward Mundy (@NerdUno) January 9, 2018
Need help with VitalPBX? Visit the VitalPBX Forum.
Special Thanks to Our Generous Sponsors
FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.
BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.
The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.
VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
- Many of our purchase links refer users to Amazon when we find their prices are competitive for the recommended products. Nerd Vittles receives a small referral fee from Amazon to help cover the costs of our blog. We never recommend particular products solely to generate Amazon commissions. However, when pricing is comparable or availability is favorable, we support Amazon because Amazon supports us. [↩]
Twofer Tuesday: Incredible PBX 13 to the Rescue
With the Digium announcement last week that four and a half year’s worth of Asterisk® servers were vulnerable to the RTP eavesdropping bug, it prompted us to dust off our Incredible PBX® 13 for CentOS build and bring it up to current specs including the Digium patch for RTPbleed. And then along came Hurricane Issabel to remind us that sh*t happens, and it pays to have a backup plan for your telecommunications infrastructure. So today we’re pleased to introduce two new Asterisk solutions: a cloud-based server for $1 a month and a VirtualBox image that will run on any Windows or Mac computer. We would stress that these should be part of a comprehensive backup plan and may not be suitable to implement as your primary communications platform. But, for those impacted by Harvey’s or Issabel’s devastation, either of today’s solutions will get you a very stable PBX platform as soon as you have Internet or cellular connectivity.
Cloud Hosting for $1/month in NYC, Miami or LA
For today’s emergency cloud platform, we’ve chosen WootHosting which provides a rock-solid VPS in your choice of locations starting at $12 a year. That buys you the following:
2 CPU Core Allocations
1024MB Dedicated RAM
1024MB vSwap
50GB Secured Disk Space
3000GB Premium Bandwidth
1 IPv4 Address
100Mbps Port Speed
Choose New York Grand Opening Specials under the left tab. You still get your choice of cities for the $12/year VPS! Just configure the VPS as a CentOS 6, 64-bit platform. Login to the server as root using SSH or Putty and issue these commands:
setenforce 0 yum -y install net-tools nano wget tar yum -y upgrade --skip-broken wget http://incrediblepbx.com/incrediblepbx13-12.2-centos.tar.gz tar zxvf incrediblepbx* ./create-swapfile-DO ./IncrediblePBX*
On some platforms (not WootHosting’s VPS), your server may automatically reboot midway through the install. On these platforms, log back in as root and run the installer a second time to complete the install:
./IncrediblePBX*
After restarting the server at the conclusion of the install, log back in as root and perform the following steps to complete your setup:
Make your root password very secure: passwd
Create admin password for GUI access: /root/admin-pw-change
Set your correct time zone: /root/timezone-setup
Create admin password for web apps: htpasswd /etc/pbx/wwwpasswd admin
Make a copy of your Knock codes: cat /root/knock.FAQ
Decipher your Reminders password: cat /root/reminders.FAQ
InsertOPTIONS="-i venet0:0"in /etc/sysconfig/knockd
Decipher IP address and other info about your server: status
Your server will be up and running in about an hour. Remember, we are compiling all of the components including Asterisk from source which means customization and updates are easy. Continue your adventure by following our previous tutorial.
Incredible PBX 13 with VirtualBox in Under 5 Minutes
If you’re in a time crunch or prefer to set up a PBX locally, there is no better solution than VirtualBox. It runs on any desktop PC, Mac, Linux or Solaris machine, and the new Incredible PBX 13 image for VirtualBox can be installed and configured in under 5 minutes. With a single button click, you can backup your entire PBX in a couple of minutes and save it for a rainy day.
Today’s release is built atop the CentOS 6.9 platform and features the latest release of Asterisk 13 and a terrific collection of GPL modules from FreePBX® 12. Think of Incredible PBX as the glue stick that assembles all the necessary VoIP components and holds them together seamlessly. As with all Incredible PBX builds, you also get the full complement of goodies including dozens of text-to-speech apps, voice recognition and dialing, SMS messaging, Google Voice and free fax support, reminders and wakeup calls, and SECURITY!
Is VirtualBox merely a sandbox for experimentation? Absolutely not. With any of the beefier desktop computers available today, running Incredible PBX as a 24/7 VirtualBox image is every bit as feature rich with stellar performance that’s equivalent to using dedicated hardware. And there are some added advantages. Obviously, deploying a turnkey VoIP platform in under 5 minutes is a major plus. But, unlike using a dedicated Linux platform, you also get the ability to take snapshots of your system and do full backups in minutes instead of the hours required to bring down dedicated hardware, load a different backup application using a different operating system, perform a backup, and then reboot your VoIP server. And your backups won’t just run on the one server on which the backup was performed. You can restore the backup to any other computer that can run VirtualBox. For any of you that came from a network management background, you know what a big deal that really is. And there’s one more bonus. With Incredible Backup and Restore, you can move your image to dedicated hardware running the same operating system with Asterisk 13 and the same GUI platform in minutes.
Are there security compromises using the VirtualBox platform? Not at all. Incredible PBX still comes preconfigured with the Linux IPtables firewall that is locked down to a whitelist of local area networks, preferred providers, and your own IP addresses. You can expand the whitelist using the add-ip and add-fqdn scripts or use PortKnocker and Travelin’ Man 4 tools to let remote users gain instant access.
Getting Started with VirtualBox. Step #1 today is to download one or more of the 64-bit VirtualBox installers from VirtualBox.org or Oracle.com. Our recommendation is to put all of the 100MB installers on a 4GB thumb drive.1 Then you’ll have everything in one place whenever and wherever you happen to need it. Once you’ve downloaded the software, simply install it onto your favorite desktop machine. Accept all of the default settings, and you’ll be good to go. And here’s a link to the latest Oracle VM VirtualBox User Manual.
Downloading the Incredible PBX 13 Virtual Machine. A word of warning on the front end. The new Incredible PBX image featuring Asterisk 13 for VirtualBox is huge, about 2.3GB! Download the image from SourceForge onto your desktop by clicking here.
Importing Incredible PBX 13 into VirtualBox. Double-click on the .ova file you downloaded to begin the import procedure and load it into VirtualBox. When prompted, be sure to check the Reinitialize the Mac address of all network cards box and then click the Import button. Once the import is finished, you’ll see a new Incredible PBX 13 for CentOS 6.9 virtual machine in your VM List on the VirtualBox Manager Window. We need to make a couple of one-time adjustments to the Incredible PBX VM configuration to account for differences in sound and network cards on different host machines.
Click on the Incredible PBX Virtual Machine in the VM List. Then click Settings -> Audio. Verify that Enable Audio option is checked and choose your sound card. Then click OK. Next click Settings -> Network. For Adapter 1, be sure the Enable Network Adapter option is checked. From the Attached to pull-down menu, choose Bridged Adapter. Then select your network card from the Name list. Then click OK. That’s all the configuration that is necessary for your Incredible PBX Virtual Machine.
Running Incredible PBX 13 on VirtualBox. Once you’ve imported and configured the Incredible PBX Virtual Machine, you’re ready to go. Highlight Incredible PBX 13 for CentOS 6.9 Virtual Machine in the VM List on the VirtualBox Manager Window and click the Start button. The CentOS 6.9 boot procedure will begin just as if you had installed Incredible PBX on a standalone machine. You’ll see a couple of dialogue boxes pop up that explain the keystrokes to move back and forth between your host operating system desktop and your virtual machine. Remember, you still have full access to your desktop computer. Incredible PBX is merely running as a task in a VirtualBox window. Always gracefully halt Incredible PBX just as you would on a dedicated computer.
Here’s what you need to know. To work in the Incredible PBX Virtual Machine, just left-click your mouse while it is positioned inside the VM window. To return to your host operating system desktop, press the right Option key on Windows machines or the left Command key on any Mac. For other operating systems, read the dialogue boxes for instructions on moving around. To access the Linux CLI, login as root with the default password: password.
When logging in for the first time, Incredible PBX will go through some setup steps and then reboot. Login again to complete the setup. status will always provide a snapshot of your system. To shut down Incredible PBX gracefully, click in the VM window with your mouse, log in as root, and type: halt. Be sure to complete the following setup steps from the Linux CLI:
- Change your root password: passwd
- Set your FreePBX admin password: /root/admin-pw-change
- Set your web apps admin password: htpasswd /etc/pbx/wwwpasswd admin
- Set your correct time zone: /root/timezone-setup
- Add WhiteList entries to firewall if needed: /root/add-ip or /root/add-fqdn
- Store PortKnocker credentials in a safe place: cat /root/knock.FAQ
- Decipher your Reminders password: cat /root/reminders.FAQ
- Login to your NeoRouter VPN server if desired: /root/nrclientcmd
To access the Incredible PBX GUI with a browser, point to the IP address of your virtual machine and login as admin with admin password set above. We recommend that you log in to the Linux CLI as root at least once a week so that Incredible PBX updates get applied to your server regularly. This is critically important if you care about your phone bill. Enjoy!
Published: Tuesday, September 12, 2017
Need help with Asterisk? Visit the PBX in a Flash Forum.
Special Thanks to Our Generous Sponsors
FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.
BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.
The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.
VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
Some Recent Nerd Vittles Articles of Interest…
Santa’s Technology Roundup: The Best Products of 2014 with Some Surprises
Once a year we like to pause and take a look back at 10 technology products that really grabbed our attention. 2014 will be remembered as a spectacular year. So here’s what made the Nerd Vittles short list for 2014…
Smartphone of the Year: It’s a 5-Way Tie
And the winners in no particular order… Galaxy Note 4, iPhone 6+, LG G3, HTC One M8, and Moto X.1 So which should you choose if you can only have one? Visit AndroidHeadlines.com for a detailed feature comparison. You can’t go wrong with any of them. In our family, there’s one of almost all of them.
Desktop Computer of the Year: Apple’s 27‑inch iMac with Retina 5K display
If you work with a computer for a living, there is no competition. It scales to any feature set you may need. Run, don’t walk, to your nearest Apple Store and get in line. We waited two months for ours!
Portable Computer of the Year: Apple’s MacBook Air with Retina Display
Hah. Just kidding. It would have been the hands-down favorite in 2014 except for one minor detail. It hasn’t been released… yet. If you absolutely have to have a retina display-quality notebook, then you’ll have to settle for the slightly thicker Macbook Pro this Christmas. For us, we’re waiting for 2015 and what will surely be the MacBook Air with Retina Display.
Tablet of the Year: iPad Air 2
If you’re starting to think we’re charter members of the Apple FanBoy Club, then you haven’t been following Nerd Vittles for very long. We can be one of their harshest critics. But the bottom line is that Apple products are compelling because of their tight integration to Apple’s closed society. If you’re a member of that club, then you’ll want the iPad Air 2 to add to your collection. It’s a terrific tablet at a compelling price.
Multimedia Device of the Year: Roku 3
If you’re into Netflix and Amazon Prime and movies, nobody needs to tell you that the streaming device hardware market is a crowded place. The Roku 3 isn’t the cheapest device in the market, but it’s still the one we always drop into our suitcase when we hit the road. It’s simple to configure and supports WiFi almost anywhere. It just works!
VoIP Product of the Year: Vitelity’s vMobile
It’s taken a few starts and stops to get the kinks out, but Vitelity’s vMobile smartphone is a truly revolutionary offering. It provides seamless integration of the smartphone into your PBX infrastructure. The phone becomes "just another extension" on your PBX except the device is 100% mobile which means it works with WiFi or it works anywhere Sprint has a tower. For any organization with staff that travels, this is a must-have device. Anything you can do with a traditional PBX extension, you can do with your smartphone using the vMobile technology. It’s the hands-down winner as VoIP Product of the Year. Use our special signup link and help support the Nerd Vittles, PBX in a Flash, and Incredible PBX projects.
VoIP SOHO Hardware of the Year: CuBox-i
We’ve tested lots of small footprint hardware in search of the perfect VOIP platform for the home or SOHO office. The search is over. The hands-down winner is the CuBox-i. It’s tiny, powerful, quiet, and has every feature you could possibly want in a VoIP server. Read our full review here. They’re 25% at NewEgg if you hurry.
VoIP Deal of the Year: $15 Pogoplug with Incredible PBX
If there’s one thing all of us have in common, it’s a burning desire to find the best bargain on the planet. In the VoIP marketplace, look no further than here. Repurposing a PogoPlug for less than $20 (and some of them went for $5), is the perfect way to learn about VoIP without breaking the bank. Our tutorial on the VoIP Deal of the Year will tell you everything you need to know to get started.
Must-Have Product of the Year: Amazon Echo
The Amazon Echo is still an invitation-only device, but you need to get in line NOW. During the introduction, Amazon is selling them for $99. Or you can get one on eBay for about triple that amount. It’s money well spent. Think of it as a desktop version of Siri. But it’s so much more. With Amazon Prime and Prime Music accounts plus a free iHeartRadio account, you get access to a collection of over a million songs just by saying the name of the artist or song or playlist or radio station of interest. You also can upload 250 of your own songs not purchased through Amazon Music at no charge. Or, for $25 a year, you can upload up to 250,000 tracks much like iTunes Match. The sound quality of the device is nothing short of spectacular. My teenage daughter and I spent over two hours playing with it the first night it arrived. And the excitement hasn’t waned. It’s the go-to device for all of our visitors to explore new and old music. And, yes, Amazon Echo knows the weather, the time, and just about anything else you care to ask about. You’ll have it in your living room in no time. Not only will it speak the results while playing your favorite song, it’ll send the results and to-do list to your smartphone.
2014: Cloud Computing Reinvented
Over the past few years, we’ve seen a gradual migration of server platforms to the cloud thanks in large part to ever falling prices on the Amazon EC2 platform. But 2014 saw some new cloud strategies. First came the pay-once-use-it-forever platform of CloudAtCost.com. Wait for the next sale and save half on almost any of their server platforms. If you follow us on Twitter, we’ll let you know when it happens. We’ve had several servers for almost a year with no hiccups. In fact, we now keep backup images of the Nerd Vittles, PBX in a Flash, and Incredible PBX web sites running 24/7 on these Canadian servers. Check out the performance for yourself.
Then there was Digital Ocean with its pay-by-the-hour pricing coupled with the ability to create virtual machines for almost any platform in under a minute. It truly is a developer’s dream come true. Frankly, it’s our platform of choice for development of all the great software you read about here. Use our signup link and get a $10 credit to try things out. The beauty of the technology is you can create a server with 512MB of RAM and a 20GB drive, work for a half a day, take a snapshot of your project, and then delete the server until you feel like working again. Total cost for use of the platform and storage of your snapshot: about 2¢.
With any great new technology, of course, competition is not far behind. Meet Vultr, the Digital Ocean knock-off promising more memory, more server locations, and more features for less money. Is Vultr really better? We’ll let you know after we’ve had more time to play. Our first look uncovered a few wrinkles. First, you had to request enabling of port 25 for outbound SMTP mail support. Not a big deal if it were documented that you had to request it, but it isn’t mentioned anywhere on the site. Second, virtual machines take a bit longer to create and much longer to become fully functional on Vultr. We got spoiled by the one-minute spin up at Digital Ocean. But, the good news is a penny-an-hour server gets you a gig of RAM, 20 gigs of storage, and 2 terabytes of data transfer a month for $7. And it is fast! So stay tuned for a full review and…
Merry Christmas!
Originally published: Monday, December 22, 2014
Need help with Asterisk? Visit the PBX in a Flash Forum.
Special Thanks to Our Generous Sponsors
FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.
BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.
The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.
VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
Some Recent Nerd Vittles Articles of Interest…
- Some of our purchase links refer users to Amazon and other sites when we find their prices are competitive for the recommended products. Nerd Vittles receives a small referral fee from merchants to help cover the costs of our blog. We never recommend particular products solely to generate commissions. However, when pricing is comparable or availability is favorable, we support Amazon and other merchants because they support us. [↩]
The End of an Era: Farewell to Dell and Microsoft and Windows
As some of you know, we use computers to do Real Work™ so we’re pretty much agnostic when it comes to operating systems and hardware. We have Windows machines and Macs and Linux servers from quad-core systems that will heat your house to Raspberry Pi’s and BeagleBone Blacks that can run full-featured phone systems. We also take full advantage of cloud-based solutions from Amazon to RentPBX to Copy.com when it is cost-effective to do so. And we give equal time to iPads and Android tablets as well as iPhones and Android phones of many flavors.
When Microsoft moved into copy protection for Windows, we began transitioning to Mac OS X and Linux to handle stuff that mattered to us, but we always kept a foot in the door with Microsoft hoping things might turn around. They haven’t, and Microsoft frankly has no one to blame but itself for the demise of the PC. It’s become almost impossible for mere mortals to maintain, and we’ll get to that story in a minute.
For those that would write us off as yet another Apple fanboy, you obviously haven’t been reading Nerd Vittles for long. We started in the PC business with the third IBM PC sold in Atlanta in the early 1980’s. DOS 1.0 came with a beautiful hard-bound binder that included all of the source code for the operating system. With dual 160K floppies, the price tag was about $4,500, and that’s 1980 dollars when Cokes were still a nickel in Atlanta.
When the IBM AT was introduced, we championed the deployment of what would become 30,000+ systems in the federal courts with accompanying HP LaserJet printers. When DOS 3.1 was introduced, we deployed networks in hundreds of courthouses by clipping network cables to the ceiling tiles in the offices to avoid the risks associated with asbestos in many of the old federal courthouses in the United States. When Dell introduced servers, #6 and #7 arrived in Atlanta the next week to run our new Novell NetWare systems. We thought we had died and gone to heaven.
But something happened along the way. Windows was introduced with much fanfare but suffered growing pains for nearly a decade. Despite the fact that Windows bore striking similarities to the work of Apple and Xerox, Microsoft wasted little time engineering the demise of WordPerfect and Lotus 1-2-3 through "software anomalies." And then came copy protection to make sure others couldn’t do what Microsoft had turned into an art form. And that brings us to yesterday at the new Nerd Vittles headquarters. We’ve been moving this month, and my office transition was low on the totem pole in the family priorities as only those of you with families can appreciate.
We had set up a few desks and a state-of-the-art Dell XPS One for temporary use during the transition. As we previously have written in our touchscreen roundup, the XPS One is truly an engineering marvel in a league of its own. If you haven’t seen an XPS One, it is close to the perfect, touch-screen All-in-One hardware platform that we’ve all dreamed about… except it runs Windows 8. Our "real work" still gets done at a stand-up desk in another room using an iMac with redundant drives.
After writing a couple letters on the XPS One, it suddenly started locking up in the grandest Windows tradition. No notice, but no mouse or keyboard functionality either. Reboot and all is well for a couple minutes, and then more of the same. Within an hour, nothing worked and the dreaded "No boot device" error appeared on reboot. Reaching for the Windows 8 DVD provided by Dell didn’t help either. It complained that there were no drivers for the hardware. Nice touch, Dell dudes! Since the machine was less than a year old, it was time to call Dell. To their credit, the call was answered promptly. And our 90-minute support call begins.
After a 15-minute registration process, we finally were handed off to India. With excruciating clarity, Noah walked us through F2 and F12 Hell attempting to identify what had failed. All of Dell’s diagnostics reported that we had a perfectly functioning computer except for the minor detail that it wouldn’t boot. In the end, the resolution was to ship a new motherboard and hard disk for installation by a local service tech. Noah then asked, "Do you have a backup." My response was easy. "I don’t need one. We don’t do anything on this machine that isn’t saved elsewhere." The reason is simple. It’s almost impossible to make a useful backup of a Windows machine. You still have to restore the operating system first and navigate the copy protection minefield before you ever get to your backup. Yes, we know there are alternatives, but cumbersome doesn’t begin to describe that process. And, if you are one of the poor souls that relies upon Comcast and their "free" Norton backup, then you have another Chinese fire drill to endure getting all of that installed before you ever can restore your actual backup files. In short, it’s a multi-day ordeal even assuming nothing goes wrong in the laborious process.
As Noah was wading through the weeds trying to make Windows 8 come back to life, I couldn’t help contrasting the Microsoft/Dell situation to what I have experienced in the Mac world with a similar catastrophic failure. You simply turn off the Mac and then restart it while holding down the Option key. When the list of hard drives appears, choose your USB-connected backup drive and wait for the system to boot and all of your data to reappear. When you finish what you’re doing, shut down the computer, carry it to the Apple store, and pick it up in a couple hours with its new hard disk. Restore the external drive with the click of a button, and you’re back in business.
With all due respect to Noah, what I keep asking myself is why anyone or any organization would endure this kind of misery just to use Microsoft’s copy-protected crapola. Tedious doesn’t begin to describe the 90-minute ordeal which is merely Phase I of a week-long process. Multiply that by thousands of PCs in an organization, and you’d be visiting the closest gun dealer begging anyone to put you out of your misery.
When I see every kid with zero interest in a desktop computer of any kind, I think we all have Microsoft to thank for the rise of the tablet and cellphone. If an iPhone or Android phone dies, you move your SIM card to a new one and reboot. All of your stuff reappears without touching anything. Who would want anything else?
Michael Dell is a smart guy with lots of money and a (once again) private company. If he wants to stay in business, he needs to figure out a way to kiss India goodbye and develop a functional backup and restore methodology that’s as easy as what you find on a tablet or cellphone. Short of that, our love affair with Dell will end when our 3-year extended warranty comes to a close. I can’t say it’s always been fun, but it has been a Wild Ride!
Epilogue: After completion of our call to Dell, it took 21 hours for the local service tech to receive the parts from Dell, arrive at our doorstep, and complete the motherboard and hard drive replacement. Very impressive! Unfortunately, the kudos end there. And that’s exactly the point of this article. The replacement drive was shipped blank with two DVDs and a Windows 8 product key. The process to get back to the functioning system we previously had involved reloading Windows 8 plus all of the software updates plus the free Windows 8.1 upgrade. Total time: a whopping 21 hours! And this was before we ever restored the first backup! It’s a procedure with good imaging technology that could have been completed in about 15 minutes. So our conclusion remains the same. Absent some focus by Dell in addressing the restore shortcomings with hardware failures, the best hardware in the world isn’t going to keep Dell or the Microsoft desktop empire afloat. Painful doesn’t begin to describe this ordeal for the average consumer.
Originally published: Thursday, March 27, 2014
Need help with Asterisk? Visit the PBX in a Flash Forum.
Special Thanks to Our Generous Sponsors
FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.
BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.
The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.
VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
Some Recent Nerd Vittles Articles of Interest…
The 5-Minute PBX: PIAF Virtual Machine for VirtualBox (Windows, Mac, or Linux)
For most of us, today marks the last time we’ll ever see the day, month, and year line up on the calendar in perfect harmony so Happy 12-12-12 to everyone. It’ll be 88+ years before it happens again. And the Mayans believe the world will be ending in 9 more days so there may be no need to worry about the 88 years anyway. Whatever happens, it seemed like an appropriate time to take stock of how we’re doing in the development of the Perfect PBX™. Such an assessment, of course, is in the eyes of the beholder. From our perspective, in addition to being feature-rich, it has to have three components: ease of installation, ease of use, and flexibility. The first two are self-explanatory but flexibility needs some explanation. Flexibility to us means a feature set that’s appealing not only to those just beginning the journey but also to those of us that need to make frequent changes and additions to the platform to keep it current or make it better. After all, that’s what open source is all about.
The real beauty of PBX in a Flash has not been that someone with sufficient expertise couldn’t assemble something just as good or even better. Watch the AstriCon presentations from this year if you have any doubts. The beauty of PIAF is it puts this technology down where the goats can get it. It provides a toolset that encourages further development by simplifying the learning curve for a broad cross-section of the VoIP community while not compromising functionality or flexibility. The source code for the major components is included in the build so you can customize and recompile Asterisk or load a new version of Asterisk or any additional Linux app in minutes without losing your existing setup.
As many of you know, we have literally hundreds of gurus on the PIAF Forum. That doesn’t mean any particular person or group knows everything. It’s merely a designation that a particular individual is an expert at something. The collective wisdom of the group is what makes PBX in a Flash as a project better because we’ve put in place a platform that experts from many different disciplines can build upon without needing to learn everything about everything. Simply stated, you can be a terrific chef without knowing how to build a stove!
Turning to Asterisk® 11 and FreePBX® 2.11, from everything we’re seeing, these new releases are shaping up to be a remarkable step forward both in terms of toolset and in the new mindset of the development community. That’s a good thing. For our part, we’ve wanted to get our latest preview release of PBX in a Flash with CentOS 6.3, Asterisk 11 and the new FreePBX 2.11 beta into as many hands as possible keeping in mind the objectives we outlined above.
The Ultimate VoIP Appliance: PIAF Virtual Machine for VirtualBox
Today brings us to a new plateau in the virtual machine development era. Thanks to the masterful work of Tom King on PBX in a Flash 2.0.6.3.1, we’re pleased to introduce a new product that can be installed in under 5 minutes and will run on any Windows PC, Mac, or Linux machine as well as Solaris. And, unlike the dedicated machine platforms and OpenVZ compromises of years past, today’s PIAF Virtual Machine gives you everything a bare metal install from source code would have provided. Most importantly, the components are truly portable. They can be copied to a 4GB flash drive1 for the price of a good hamburger and installed from there onto any type of machine that happens to be in front of you. Five minutes later, you have a fully functional Asterisk server with FreePBX and exactly the same feature set and source code that you would have had doing a bare metal PIAF install to a dedicated server. And we’ve built both a production-ready PIAF-Purple VM with Asterisk 1.8 and FreePBX 2.10 as well as a Pioneer edition PIAF-Green VM with Asterisk 11 and FreePBX 2.11 beta. The choice is yours. No Internet access required to perform the install. Sound too good to be true? Keep reading or, better yet, try the PIAF appliance for yourself. The install process is simple:
- Download and install VirtualBox onto a Desktop Machine of your choice
- Download and double-click on the PIAF Virtual Machine to import it into VirtualBox
- Select the PIAF Virtual Machine in VirtualBox Manager Window and click the Start button
Introducing Oracle VM VirtualBox
We’re late to the party, but Virtual Box®, Oracle’s virtual machine platform inherited from Sun, is really something. It’s not only free, but it’s pure GPL2 code. VirtualBox gives you a virtual machine platform that runs on top of any desktop operating system. In terms of limitations, we haven’t found any. We even tested this on an Atom-based Windows 7 machine with 2GB of RAM, and it worked without a hiccup. So step #1 is to download one or more of the VirtualBox installers from VirtualBox.org or Oracle.com. As mentioned, our recommendation is to put all of the 100MB installers on a 4GB thumb drive. Then you’ll have everything in one place whenever and wherever you happen to need it. Once you’ve downloaded the software, simply install it onto your favorite desktop machine. Accept all of the default settings, and you’ll be good to go. For more details, here’s a link to the Oracle VM VirtualBox User Manual.
Introducing the PIAF Virtual Machine
We’ll walk you through installing the PIAF-Green Virtual Machine. It’s basically the same procedure with PIAF-Purple except you get to skip the reassembly step since the PIAF-Purple.ova image is only 1.3GB.
The PIAF-Green Virtual Machine tips the scales at over 2GB. Because of the 2GB file size limit on many systems, we’ve chosen to split this download into two pieces. You need both of them. Just download them onto any flavor desktop from SourceForge. Once you’ve downloaded the two files, we need to reassemble them into a single file known as an Open Virtualization Appliance (.ova). Then verify the checksums for the reassembled file to be sure everything is in its proper place. Finally, we’ll double-click on the .ova file which will initiate the import process into VirtualBox.
So let’s begin by downloading the two halves of PIAF-Green from SourceForge: PIAFGREENaa and PIAFGREENab. If you’d prefer production-ready code, just download PIAF-Purple.ova and skip the reassembly step. There’s also a new surprise offering that’s covered in the comments to this article. 🙂
The reassembly procedure depends upon your desktop operating system. For Windows PCs, you’ll need to drop down to the Command Prompt, change to the directory in which you downloaded the two files, and type the following command:
copy /b PIAFGREENaa + PIAFGREENab PIAF-Green.ova
To check the MD5/SHA1 checksums in Windows, download and run Microsoft’s File Checksum Integrity Verifier.
For Mac or Linux desktops, open a Terminal window, change to the directory in which you downloaded the two files, and type the following commands:
cat PIAFGREENa{a..b} > PIAF-Green.ova
md5 PIAF-Green.ova (use md5sum for Linux)
openssl sha1 PIAF-Green.ova
The correct MD5 checksum for PIAF-Green ( PIAF-Green.ova) is a86a018466c7045372e51100cddd42ea. For PIAF-Purple.ova, it’s 664b1afe75c3b1877029531b0fe28063. The correct SHA1 checksum for PIAF-Green is d883c5e137ac19ecb45c1e6f127180b78a9cd0af. For PIAF-Purple, it’s 15f94352745ca989fd9939d9a8ee8b765fc8388c. If you have a match, proceed. Otherwise, rinse and repeat.
Importing the PIAF Virtual Machine into VirtualBox
You only perform the import step one time. Once imported into VirtualBox, PBX in a Flash is ready to use. There’s no further installation required, just like an OpenVZ template… only better. Double-click on the .ova file you downloaded to begin the procedure and load VirtualBox. When prompted, be sure to check the Reinitialize the Mac address of all network cards box and then click the Import button. Once the import is finished, you’ll see a new PIAF virtual machine in your VM List on the VirtualBox Manager Window. Regardless of flavor, you’ll need to make a couple of one-time adjustments to the PIAF Virtual Machine configuration to account for differences in sound and network cards on different host machines.
Click on the PIAF Virtual Machine in the VM List. Then click Settings -> Audio and check the Enable Audio option and choose your sound card. Save your setup by clicking the OK button. Next click Settings -> Network. For Adapter 1, check the Enable Network Adapter option. From the Attached to pull-down menu, choose Bridged Adapter. Then select your network card from the Name list. Then click OK. Finally, click Settings -> System, uncheck Hardware clock in UTC time, and click OK. That’s all the configuration that is necessary for your PIAF Virtual Machine. The rest is automagic.
Running the PIAF Virtual Machine in VirtualBox
Once you’ve imported and configured the PIAF Virtual Machine, you’re ready to go. Highlight PIAF Virtual Machine in the VM List on the VirtualBox Manager Window and click the Start button. The PIAF boot procedure with CentOS 6.3 will begin just as if you had installed PBX in a Flash on a standalone machine. You’ll see a couple of dialogue boxes pop up that explain the keystrokes to move back and forth between your host operating system desktop and your PIAF VM.
Here’s what you need to know. To work in the PIAF Virtual Machine, just left-click your mouse while it is positioned inside the VM window. To return to your host operating system desktop, press the right Option key on Windows machines or the left Command key on any Mac. For other operating systems, read the dialogue boxes for instructions on moving around. Always shut down PIAF gracefully! Click in the VM window with your mouse, log in as root, and type: shutdown -h now.
Run the PIAF Virtual Machine behind a hardware-based firewall with no Internet port exposure!
To begin, position your mouse over the VM window and left-click. Once the PIAF VM has booted, log in as root with password as the password. Change your root password immediately by typing passwd at the command prompt. Now set up a secure maint password for FreePBX as well. Type passwd-master. If you’re not in the Eastern U.S. time zone, then you’ll want to adjust your timezone setting so that reminders and other time-sensitive events happen at the correct time. While logged into your server as root, issue these commands to download and run the timezone-setup script:
cd /root
wget http://pbxinaflash.com/timezone-setup.tar.gz
tar zxvf timezone-setup.tar.gz
./timezone-setup
Next, use a browser to log into your PIAF server by pointing to the IP address of the PIAF VM that’s displayed in the status window of the CLI. Click on the User button to display the Admin choices in the main PIAF Menu. Click on the FreePBX option to load the FreePBX GUI. You will be prompted for an Apache username and password. For the username, use maint. For the password, use whatever password you set up with passwd-master.
Now read the latest PIAF Quick Start Guide and begin your VoIP adventure. Then you’ll want to do some reading on VirtualBox. We’ve barely scratched the surface. Setting up Headless VMs that run in the background on any server is a breeze. From the command line, here’s an article to get you started. But you also can start Headless VMs from within the GUI by highlighting the VM and clicking Shift->Start. Always shut down VMs gracefully: Close->ACPI Shutdown. You’ll find more great tips at virtualbox.org and GitHub.
One of the real beauties of VirtualBox is you don’t have to use a GUI at all. The entire process can be driven from the command line. Other than on a Mac, here is the procedure to import, configure, and run PIAF-Purple Virtual Machine:
VBoxManage import PIAF-Purple.ova
VBoxManage modifyvm "PIAF-Purple" --nic1 nat
VBoxManage modifyvm "PIAF-Purple" --acpi on --nic1 bridged
VBoxHeadless --startvm "PIAF-Purple" &
# Wait 1 minute for PIAF-Purple to load. Then decipher IP address like this:
VBoxManage guestproperty get "PIAF-Purple" /VirtualBox/GuestInfo/Net/0/V4/IP
# Now you can use SSH to login to PIAF-Purple at the displayed IP address
# Shutdown the PIAF-Purple Virtual Machine with the following command:
VBoxManage controlvm "PIAF-Purple" acpipowerbutton
On a Mac, everything works the same way except for deciphering the IP address. Download our findip script for that.
Enjoy!
Originally published: Wednesday, December 12, 2012
Need help with Asterisk? Visit the PBX in a Flash Forum.
Special Thanks to Our Generous Sponsors
FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.
BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.
The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.
VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
Some Recent Nerd Vittles Articles of Interest…
- Many of our purchase links refer users to Amazon when we find their prices are competitive for the recommended products. Nerd Vittles receives a small referral fee from Amazon to help cover the costs of our blog. We never recommend particular products solely to generate Amazon commissions. However, when pricing is comparable or availability is favorable, we support Amazon because Amazon supports us. [↩]
11/11/11: To Celebrate Nerd New Year’s, Please Welcome…
Just click on the image above to visit the site. Content is updated at least twice daily. As always, we welcome your content suggestions. Enjoy!
Originally published: Friday, November 11, 2011
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whos.amung.us If you’re wondering what your fellow man is reading on Nerd Vittles these days, wonder no more. Visit our new whos.amung.us statistical web site and check out what’s happening. It’s a terrific resource both for us and for you.
Special Thanks to Our Generous Sponsors
FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.
BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.
The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.
VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
Some Recent Nerd Vittles Articles of Interest…
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