UPDATE: Incredible PBX 2.0 has just been released. Here's the article.
Hard to believe it's been over a year since we introduced The Incredible PBX. That makes today really special. And we're especially pleased to introduce a major facelift for the Incredible web site and, more importantly, an awesome new edition of Incredible PBX. Seems only fitting to release it on 5-9, a day synonymous with the level of perfection we're always shooting for. Time will tell. With the recent release of CentOS 5.6 came a new PBX in a Flash 1.7.5.6, and a much more stable Asterisk® 1.8.4.1.1 We've retweaked Incredible PBX to take advantage of the refinements and added some new features like faxing, SMS messaging, and MLB scores & schedules. Under the covers, you'll find Kennonsoft's incredible new PBX in a Flash UI with HTML5 and CSS3 support for the latest Firefox, Chrome, and IE8 browsers. Later this week, we expect one more iteration of the UI to conquer native Internet Explorer 9.2
What began as a kludgey, dual-call, dual-provider Google Voice implementation to take advantage of Google's free PSTN calling in the U.S. and Canada with Asterisk 1.4 and 1.6 is now a zippy-quick, Gtalk-based calling platform that rivals the best SIP-to-SIP calls on the planet and provides virtually instantaneous PSTN connections to almost anybody, anywhere. Trust us! Except for the price which is still free, you'll never know you weren't connected via Ma Bell's overpriced long-distance lines and neither will the Little Mrs. And, yes, our recommended $50 Nortel SIP videophone is plug-and-play.
Just download the latest PBX in a Flash ISO, burn to then boot from the PIAF CD, choose the Purple Edition to load Asterisk 1.8 and FreePBX 2.8, and then install the new Incredible PBX for Asterisk 1.8. In about an hour, you'll have a turnkey PBX with a local phone number and free calling in the U.S. and Canada via your own Google Voice account plus dozens and dozens of terrific Asterisk applications to keep your head spinning for months.
Thanks to its Zero Internet Footprint™ design, The Incredible PBX remains the most secure Asterisk-based PBX around. What this means is The Incredible PBX™ has been engineered to sit safely behind a NAT-based, hardware firewall with minimal port exposure to your actual server. And you won't find a more full-featured Personal Branch Exchange™ at any price.
Did we mention that all of this telephone goodness is still absolutely FREE!
The Incredible PBX Inventory. For those that have never heard of The Incredible PBX, here's a feature list of components you get in addition to the base install of PBX in a Flash the latest CentOS 5.x, Asterisk 1.8, FreePBX 2.8, and Apache, SendMail, MySQL, PHP, phpMyAdmin, IPtables Linux firewall, Fail2Ban, and WebMin. Cepstral TTS, Fax, Hamachi VPN, and Mondo Backups are just one command away and may be installed using some of the PBX in a Flash-provided scripts.
- Amazon S3 Cloud Computing
- AsteriDex
- Asternic CDR Reports
- Baseball Scores & Schedules
- CallerID Superfecta (FreePBX Module adds Names to CID Numbers)
- SIP Color Videophone Support
- CallWho for Asterisk
- Cepstral TTS for 32-bit, Asterisk 1.83 (/root/nv/install-cepstral)
- Preconfigured Email That Works with SendMail
- PIAF Endpoint Manager
- ENUMPLUS (Use FreePBX to configure)
- Extensions (16 preconfigured with random passwords)
- FAX with HylaFax & AvantFax (/root/incrediblefax.sh)
- FAX on Demand Server (Dial F-O-D)
- Festival Server and Festival TTS for Asterisk (festival --server &)
- Flite TTS for Asterisk
- FONmail
- FreePBX Backups
- Google Voice (preconfigured)
- Free Hamachi VPN (install-hamachi)
- Hotel-Style Wakeup Calls (FreePBX Module)
- Incredible Backups... and Restores
- ISN: FreeNum SIP Calling from Any Phone
- MeetMe Conference Bridge (just dial C-O-N-F)
- Mondo Full System Backups (install-diskbackup)
- Incremental Daily Backups (install-dailybackup)
- Munin Reports (install-munin)
- NewsClips from Yahoo
- ODBC Database Support
- New PBX in a Flash Registry (show-registry)
- PogoPlug Cloud Computing
- Reminders by Phone and Web
- SAMBA Windows Networking (setup-samba)
- SIP URI Outbound Calling (call any SIP URI worldwide for free)
- Free Skype Inbound & Outbound Calling (for personal use)
- SMS Messaging with Google Voice
- Stealth AutoAttendant
- TeleYapper
- TFTP Server (setup-tftp)
- Tide Reports with xTide
- Trunk Lister Script (/root/nv/trunks.sh)
- Trunks (Vitelity, Gtalk, SIPgate, IPkall, VoIP.ms, and ENUM)
- Twitter Interface (Make Free Calls and Send SMS Messages)
- Weather by Airport Code
- Weather by ZIP Code
- Worldwide Weather
Prerequisites. Here's what we recommend to get started properly:
- Broadband Internet connection
- $269 Dual-Core Atom PC4 on which to run The Incredible PBX
- dLink Router/Firewall. Low Cost: $35 WBR-2310 Best: DGL-4500
- Dedicated Google Voice account (not your main Gmail account!)
Installing The Incredible PBX. The installation process is simple and straight-forward. We're down to 3 Easy Steps to Free Calling, and The Incredible PBX will be ready to receive and make free U.S./Canada calls immediately:
1. Install PBX in a Flash Purple Edition
2. Download & run The Incredible PBX 1.8 installer
3. Configure a softphone or SIP telephone
Installing PBX in a Flash. Here's a quick tutorial to get PBX in a Flash installed. To use Incredible PBX for Asterisk 1.8, just install the latest 32-bit version of PBX in a Flash. Unlike other Asterisk aggregations, PBX in a Flash utilizes a two-step install process. The ISO only installs the CentOS 5.6 operating system. Once CentOS is installed, the server reboots and downloads a payload file that includes Asterisk, FreePBX, and many other VoIP and Linux utilities including all of the new Google Voice components. Just choose the new Purple Payload to get the latest Asterisk 1.8 release and all of the Google Voice goodies!
You can download the 32-bit PIAF from SourceForge or one of our download mirrors. Burn the ISO to a CD. Then boot from the installation CD and press the Enter key to begin.
WARNING: This install will completely erase, repartition, and reformat EVERY DISK (including USB flash drives) connected to your system so disable any disk you wish to preserve AND remove any USB flash drives! Press Ctrl-C to cancel the install.
At the keyboard prompt, tab to OK and press Enter. At the time zone prompt, tab once, highlight your time zone, tab to OK and press Enter. At the password prompt, make up a VERY secure root password. Type it twice. Tab to OK, press Enter. Get a cup of coffee. Come back in about 5 minutes. When the system has installed CentOS, it will reboot. Remove the CD promptly. After the reboot, choose PIAF-Purple option. Have a 15-minute cup of coffee. After installation is complete, the machine will reboot a second time. You now have a PBX in a Flash base install. On a stand-alone machine, it takes about 30 minutes. On a virtual machine, it takes about half that time. Write down the IP address of your new PIAF server. You'll need it to configure your hardware-based firewall in a minute.
NOTE: For previous users of PBX in a Flash, be aware that this new version automatically runs update-programs, update-fixes, and passwd-master for you. So your system is secure out of the box!
Configuring Google Voice. You'll need a dedicated Google Voice account to support The Incredible PBX. The more obscure the username (with some embedded numbers), the better off you will be. This will keep folks from bombarding you with unsolicited Gtalk chat messages, and who knows what nefarious scheme will be discovered using Google messaging six months from now. So why take the chance. Keep this account a secret!
We've tested this extensively using an existing Gmail account, and inbound calling is just not reliable. The reason seems to be that Google always chooses Gmail chat as the inbound call destination if there are multiple registrations from the same IP address. So, be reasonable. Do it our way! Set up a dedicated Gmail and Google Voice account, and use it exclusively with The Incredible PBX. Google Voice no longer is by invitation only so, if you're in the U.S. or have a friend that is, head over to the Google Voice site and register. If you're living on another continent, see MisterQ's posting for some tips on getting set up.
You must choose a telephone number (aka DID) for your new account, or Google Voice calling will not work... in either direction. Google used to permit outbound Gtalk calls using a fake CallerID, but that obviously led to abuse so it's over! You also have to tie your Google Voice account to at least one working phone number as part of the initial setup process. Your cellphone number will work just fine. Don't skip this step either. Just enter the provided 2-digit confirmation code when you tell Google to place the test call to the phone number you entered. Once the number is registered, you can disable it if you'd like in Settings, Voice Setting, Phones. But...
IMPORTANT: Be sure to enable the Google Chat option as one of your phone destinations in Settings, Voice Setting, Phones. That's the destination we need for The Incredible PBX to work its magic! Otherwise, all inbound and outbound calls will fail. If you don't see this option, you may need to call up Gmail and enable Google Chat there first. Then go back to the Google Voice Settings.
While you're still in Google Voice Settings, click on the Calls tab. Make sure your settings match these:
- Call Screening - OFF
- Call Presentation - OFF
- Caller ID (In) - Display Caller's Number
- Caller ID (Out) - Don't Change Anything
- Do Not Disturb - OFF
- Call Options (Enable Recording) - OFF
- Global Spam Filtering - ON
Click Save Changes once you adjust your settings. Under the Voicemail tab, plug in your email address so you get notified of new voicemails. Down the road, receipt of a Google Voice voicemail will be a big hint that something has come unglued on your PBX.
Incredible PBX Installation. Log into your server as root and issue the following commands to download and run The Incredible PBX installer:
cd /root
wget http://incrediblepbx.com/incrediblepbx18.x
chmod +x incrediblepbx18.x
./incrediblepbx18.x
When The Incredible PBX install begins, you'll be prompted for the following:
Google Voice Account Name
Google Voice Password
Gmail Notification Address
FreePBX maint Password
The Google Voice Account Name is the Gmail address for your new dedicated account, e.g. joeschmo@gmail.com. Don't forget @gmail.com! The Google Voice Password is the password for this dedicated account. The Gmail Notification Address is the email address where you wish to receive alerts when incoming and outgoing Google Voice calls are placed using The Incredible PBX. And your FreePBX maint Password is the password you'll use to access FreePBX. It gets set automatically as part of the The Incredible PBX install. By the way, none of this confidential information ever leaves your machine... just in case you were wondering. 🙄
Now have another 15-minute cup of coffee, and consider a modest donation to Nerd Vittles... for all of our hard work. 😉 You'll find a link at the top of the page. While you're waiting just make sure that you've heeded our advice and installed your server behind a hardware-based firewall. No ports need to be opened on your firewall to support Incredible PBX so leave it that way!
Here's a short video demonstration of the original Incredible PBX installer process. It still works just about the same way except there's no longer a second step to get things working.
Incredible Fax Installation. If you want the added convenience of having your Incredible PBX double as a free fax machine, run /root/incrediblefax.sh shell script when the Incredible PBX install completes. Plug in your email address for delivery of incoming faxes and enter your home area code when prompted. For every other prompt, just press the Enter key. For complete documentation, see last week's Nerd Vittles article. We should note that updated versions of HylaFax and AvantFax now have been incorporated into the installer thanks to gvtricks on the PIAF Forums, and Google Voice now seems to be much more reliable for delivery of faxes... if you happen to like FREE. 😉
Our experience suggests that using a single trunk for both voice and fax delivery is hit and miss so you may wish to consider adding an additional trunk just to support faxing. You'll find the templates for adding a second Google Voice trunk in the /tmp directory, and complete instructions are available on the PIAF Forums. We've also provided preconfigured trunk settings for both Vitelity and VoIP.ms if you'd like to try those options as well. Just plug in your credentials and configure an inbound route to map incoming faxes to the Fax Custom Destination. If you want to add support for a second Google Voice trunk, we've included dialplan2.txt and jabber2.conf in /tmp to get you started with the tutorial above.
One final word of caution is in order regardless of your choice of providers: Do NOT use special characters in any provider passwords, or nothing will work!
Logging in to FreePBX. Using a web browser, you access the FreePBX GUI by pointing your browser to the IP address of your Incredible PBX. Click on the Admin tab and choose FreePBX. When prompted for a username, it's maint. When prompted for the password, it's whatever you set up as your maint password when you installed Incredible PBX. If you forget it, you can always reset it by logging into your server as root and running passwd-master.
Extension Password Discovery. If you're too lazy to look up your extension 701 password using the FreePBX GUI, you can log into your server as root and issue the following command to obtain the password for extension 701 which we'll need to configure your softphone or color videophone in the next step:
mysql -uroot -ppassw0rd -e"select id,data from asterisk.sip where id='701' and keyword='secret'"
The result will look something like the following where 701 is the extension and 18016 is the randomly-generated extension password exclusively for your Incredible PBX:
+-----+-------+
id data
+-----+-------+
701 18016
+-----+-------+
Configuring a SIP Phone. There are hundreds of terrific SIP telephones and softphones for Asterisk-based systems. Once you get things humming along, you'll want a real SIP telephone such as the $50 Nortel color videophone we've recommended above. You'll also find lots of additional recommendations on Nerd Vittles and in the PBX in a Flash Forum. If you're like us, we want to make damn sure this stuff works before you shell out any money. So, for today, let's download a terrific (free) softphone to get you started. We recommend X-Lite because there are versions for Windows, Mac, and Linux. So download your favorite from this link. Install and run X-Lite on your Desktop. At the top of the phone, click on the Down Arrow and choose SIP Account Settings, Add. Enter the following information using your actual password for extension 701 and the actual IP address of your Incredible PBX server instead of 192.168.0.251. Click OK when finished. Your softphone should now show: Available.
Incredible PBX Test Flight. The proof is in the pudding as they say. So let's try two simple tests. First, let's place an outbound call. Using the softphone, dial your 10-digit cellphone number. Google Voice should transparently connect you. Answer the call and make sure you can send and receive voice on both phones. Second, from another phone, call the Google Voice number that you've dedicated to The Incredible PBX. Your softphone should begin ringing shortly. Answer the call, press 1 to accept the call, and then make sure you can send and receive voice on both phones. Hang up. If everything is working, congratulations!
Here's a brief video demonstration showing how to set up a softphone to use with your Incredible PBX, and it also walks you through several of the dozens of Asterisk applications included in your system.
Solving One-Way Audio Problems. If you experience one-way audio on some of your phone calls, you may need to adjust the settings in /etc/asterisk/sip_custom.conf. Just uncomment the first two lines by removing the semicolons. Then replace 173.15.238.123 with your public IP address, and replace 192.168.0.0 with the subnet address of your private network. There are similar settings in gtalk.conf that can be activated although we've never had to use them. In fact, we've never had to use any of these settings. After making these changes, save the file(s) and restart Asterisk with the command: amportal restart.
Learn First. Explore Second. Even though the installation process has been completed, we strongly recommend you do some reading before you begin your VoIP adventure. VoIP PBX systems have become a favorite target of the hackers and crackers around the world and, unless you have an unlimited bank account, you need to take some time learning where the minefields are in today's VoIP world. Start by reading our Primer on Asterisk Security. We've secured all of your passwords except your root password and your passwd-master password. We're assuming you've put very secure passwords on those accounts as if your phone bill depended upon it. It does! Also read our PBX in a Flash and VPN in a Flash knols. If you're still not asleep, there's loads of additional documentation on the PBX in a Flash documentation web site.
Adding Multiple Google Voice Trunks. Thanks to rentpbx on our forums, adding support for multiple Google Voice trunks is now a five-minute operation. Once you have your initial setup running smoothly, hop on over to the forums and check out this Incredible solution. You'll also find sample templates in the /tmp directory: dialplan2.txt and jabber2.conf.
Choosing a VoIP Provider for Redundancy. Nothing beats free when it comes to long distance calls. But nothing lasts forever. And, in the VoIP World, redundancy is dirt cheap. So we strongly recommend you set up another account with Vitelity using our special link below. This gives your PBX a secondary way to communicate with every telephone in the world, and it also gets you a second real phone number for your new system... so that people can call you. Here's how it works. You pay Vitelity a deposit for phone service. They then will bill you $3.99 a month for your new phone number. This $3.99 also covers the cost of unlimited inbound calls (two at a time) delivered to your PBX for the month. For outbound calls, you pay by the minute and the cost is determined by where you're calling. If you're in the U.S., outbound calls to anywhere in the U.S. are a little over a penny a minute. If you change your mind about Vitelity and want a refund of the balance in your account, all you have to do is ask. The trunks for Vitelity already are preconfigured with The Incredible PBX. Just insert your credentials using FreePBX. Then add the Vitelity trunk as the third destination for your default outbound route. That's it. Congratulations! You now have a totally redundant phone system.
Using ENUMPlus. Another terrific money-saving tool is ENUM. Your system comes with ENUMPlus installed. The advantage of ENUM is that numbers registered with any of the ENUM services such as e164.org can be called via SIP for free. You can read all about it in this Nerd Vittles' article. To activate ENUMPlus, you'll need to register and obtain an API Key at enumplus.org. It's free! Sign up, log in, and click on the Account tab to get your API key. Once you have your key, copy it to your clipboard and open FreePBX with your browser. Then choose SetUp, ENUMPlus and paste in your API Key. Save your entry, and you're all set. After entering your key, all outbound calls will be checked for a free ENUM calling path first before using other outbound trunks.
Stealth AutoAttendant. When incoming calls arrive, the caller is greeted with a welcoming message from Allison which says something like "Thanks for calling. Please hold a moment while I locate someone to take your call." To the caller, it's merely a greeting. To those "in the know," it's actually an AutoAttendant (aka IVR system) that gives you the opportunity to press a button during the message to trigger the running of some application on your Incredible PBX. As configured, the only option that works is 0 which fires up the Nerd Vittles Apps IVR. It's quite easy to add additional features such as voicemail retrieval or DISA for outbound calling. Just edit the MainIVR option in FreePBX under Setup, IVR. Keep in mind that anyone (anywhere in the world) can choose these options. So be extremely careful not to expose your system to security vulnerabilities by making certain that any options you add have very secure passwords! It's your phone bill. 😉
Configuring Email. You're going to want to be notified when updates are available for FreePBX, and you may also want notifications when new voicemails arrive. Everything already is set up for you except actually entering your email notification address. Using a web browser, open the FreePBX GUI by pointing your browser to the IP address of your Incredible PBX. Then click Administration and choose FreePBX. To set your email address for FreePBX updates, go to Setup, General Settings and scroll to the bottom of the screen. To configure emails to notify you of incoming voicemails, go to Setup, Extensions, 701 and scroll to the bottom of the screen. Then follow your nose. Be sure to reload FreePBX when prompted after saving your changes.
A Word About Security. Security matters to us, and it should matter to you. Not only is the safety of your system at stake but also your wallet and the safety of other folks' systems. Our only means of contacting you with security updates is through the RSS Feed that we maintain for the PBX in a Flash project. This feed is prominently displayed in the web GUI which you can access with any browser pointed to the IP address of your server. Check It Daily! Or add our RSS Feed to your favorite RSS Reader. We also recommend you follow @NerdUno on Twitter. We'll keep you entertained and provide immediate notification of security problems that we hear about. Be safe!
Enabling Google Voicemail. Some have requested a way to retain Google's voicemail system for unanswered calls in lieu of using Asterisk voicemail. The advantage is that Google offers a free transcription service for voicemail messages. To activate this, you'll need to edit the [googlein] context in extensions_custom.conf in /etc/asterisk. Just modify the last four lines in the context so that they look like this and then restart Asterisk: amportal restart
;exten => s,n(regcall),Answer
;exten => s,n,SendDTMF(1)
exten => s,n(regcall),Set(DIAL_OPTIONS=${DIAL_OPTIONS}aD(:1))
exten => s,n,Goto(from-trunk,gv-incoming,1)
Kicking the Tires. OK. That's enough tutorial for today. Let's play. Using your new softphone, begin your adventure by dialing these extensions:
- D-E-M-O - Incredible PBX Demo (running on your PBX)
- 1234*1061 - Nerd Vittles Demo via ISN FreeNum connection to NV
- 17476009082*1089 - Nerd Vittles Demo via ISN to Google/Gizmo5
- Z-I-P - Enter a five digit zip code for any U.S. weather report
- 6-1-1 - Enter a 3-character airport code for any U.S. weather report
- 5-1-1 - Get the latest news and sports headlines from Yahoo News
- T-I-D-E - Get today's tides and lunar schedule for any U.S. port
- F-A-X - Send a fax to an email address of your choice
- 4-1-2 - 3-character phonebook lookup/dialer with AsteriDex
- M-A-I-L - Record a message and deliver it to any email address
- C-O-N-F - Set up a MeetMe Conference on the fly
- 1-2-3 - Schedule regular/recurring reminder (PW: 12345678)
- 2-2-2 - ODBC/Timeclock Lookup Demo (Empl No: 12345)
- 2-2-3 - ODBC/AsteriDex Lookup Demo (Code: AME)
- Dial *68 - Schedule a hotel-style wakeup call from any extension
- 1061*1061 - PIAF Support Conference Bridge (Conf#: 1061)
- 882*1061 - VoIP Users Conference every Friday at Noon (EST)
PBX in a Flash SQLite Registry. Last, but not least, we want to introduce you to the new PBX in a Flash Registry which uses SQLite, a zero-configuration SQL-compatible database engine. After logging into your server as root, just type show-registry for a listing of all of the applications, versions, and install dates of everything on your new server. Choosing the A option will generate registry.txt in the /root folder while the other options will let you review the applications by category on the screen. For example, the G option displays all of The Incredible PBX add-ons that have been installed. Here's the complete list of options:
- A - Write the contents of the registry to registry.txt
- B - PBX in a Flash install details
- C - Extra programs install details
- D - Update-fixes status and details
- E - RPM install details
- F - FreePBX modules install details
- G - Incredible PBX install details
- Q - Quit this program
And here's a sample from an install we recently completed.
Special Thanks. It's hard to know where to start in expressing our gratitude for all of the participants that made today's incredibly simple-to-use product possible. Please bear with us. To Mark Spencer, Malcolm Davenport, and the rest of the Asterisk development team, thanks for a much improved Asterisk. To Philippe Sultan and his co-developers, thank you for finally making Jabber jabber with Asterisk. To Leif Madsen, our special thanks for your early pioneering work with Gtalk and Jabber which got this ball rolling. To Philippe Lindheimer & Co., thanks for FreePBX 2.8 which really makes Asterisk shine. To Lefteris Zafiris, thank you for making Flite work with Asterisk 1.8 thereby preserving all of the Nerd Vittles text-to-speech applications. To Darren Sessions, thanks for whipping app_swift into shape and restoring Cepstral and commercial TTS applications to the land of the living with Asterisk 1.8. And to our pal, Tom King, we couldn't have done it without you. You rolled up your sleeves and really made CentOS 5.6 and Asterisk 1.8 sit up and bark. No one will quite understand what an endeavor that was until they try it themselves. You've made it look so easy. And, finally, to our dozens of beta testers, THANK YOU! We've implemented almost all of your suggestions.
Additional Goodies. Be sure to log into your server as root and look through the scripts added in the /root and /root/nv folders. You'll find all sorts of goodies to keep you busy. There's an all-new incrediblefax.sh script that painlessly installs and configures HylaFax and AvantFax for state-of-the-art faxing. The 32-bit install-cepstral script does just what it says. With Allison's Cepstral voice, you'll have the best TTS implementation for Asterisk available. ipscan is a little shell script that will tell you every working IP device on your LAN. trunks.sh tells you all of the Asterisk trunks configured on your system. purgeCIDcache.sh will clean out the CallerID cache in the Asterisk database. convert2gsm.sh shows you how to convert a .wav file to .gsm. munin.pbx will install Munin on your system while awstats.pbx installs AWstats. s3cmd.faq tells you how to quickly activate the Amazon S3 Cloud Computing service. All the other scripts and apps in /root/nv already have been installed for you so don't install them again.
If you've heeded our advice and purchased a PogoPlug, you can link to your home-grown cloud as well. Just add your credentials to /root/pogo-start.sh. Then run the script to enable the PogoPlug Cloud on your server. All of your cloud resources are instantly accessible in /mnt/pogoplug. It's perfect for off-site backups and is included as one of the backup options in the PBX in a Flash backup utilities.
Don't forget to List Yourself in Directory Assistance so everyone can find you by dialing 411. And add your new number to the Do Not Call Registry to block telemarketing calls. Or just call 888-382-1222 from your new number. Enjoy!
Originally published: Monday, May 9, 2011
VoIP Virtualization with Incredible PBX: OpenVZ and Cloud Solutions
Safely Interconnecting Asterisk Servers for Free Calling
Adding Skype to The Incredible PBX
Adding Incredible Fax to The Incredible PBX
Adding Incredible Backup... and Restore to The Incredible PBX
Adding Remotes, Preserving Security with The Incredible PBX
Remote Phone Meets Travelin' Man with The Incredible PBX
Support Issues. With any application as sophisticated as this one, you're bound to have questions. Blog comments are a terrible place to handle support issues although we welcome general comments about our articles and software. If you have particular support issues, we encourage you to get actively involved in the PBX in a Flash Forums. It's the best Asterisk tech support site in the business, and it's all free! We maintain a thread with the latest Patches and Bug Fixes for Incredible PBX. Please have a look. Unlike some forums, ours is extremely friendly and is supported by literally hundreds of Asterisk gurus and thousands of ordinary users just like you. So you won't have to wait long for an answer to your questions.
Changes in PBX in a Flash Distribution. In light of the events outlined in our recent Nerd Vittles article and the issues with Asterisk 1.8.4, the PIAF Dev Team has made some changes in our distribution methodology. As many of you know, PBX in a Flash is the only distribution that compiles Asterisk from source code during the install. This has provided us enormous flexibility to distribute new releases with the latest Asterisk code. Unfortunately, Asterisk 1.8 is still a work in progress to put it charitably. We also feel some responsibility to insulate our users from show-stopping Asterisk releases. Going forward, the plan is to reserve the PIAF-Purple default install for the most stable version of Asterisk 1.8. As of June 1, Asterisk 1.8.4.1 is the new PIAF-Purple default install. Other versions of Asterisk 1.8 (newer and older) will be available through a new configuration utility which now is incorporated into the PIAF 1.7.5.6.2 ISO.
Here's how it works. Begin the install of a new PIAF system in the usual way by booting from your USB flash drive and pressing Enter to load the most current version of CentOS 5.6. When the CentOS install finishes, your system will reboot. Accept the license agreement, and choose the PIAF-Purple option to load the latest stable version of Asterisk 1.8. Or exit to the Linux CLI if you want a different version. Log into CentOS as root. Then issue a command like this: piafdl -p beta_1841 (loads Asterisk 1.8.4.1), piafdl -p 184 (loads Asterisk 1.8.4), piafdl -p 1833 (loads Asterisk 1.8.3.3), or piafdl -p 1832 (loads Asterisk 1.8.3.2). If there should ever be an outage on one of the PBX in a Flash mirrors, you can optionally choose a different mirror for the payload download by adding piafdl -c for the .com site, piafdl -d for the .org site, or piafdl -e for the .net site. Then add the payload switch, e.g. piafdl -c -p beta_1841.
Bottom Line: If you use the piafdl utility to choose a particular version of Asterisk 1.8, you are making a conscious decision to accept the consequences of your particular choice. We would have preferred implementation of a testing methodology at Digium® before distribution of new Asterisk releases; however, that doesn't appear to be in the cards. So, as new Asterisk 1.8 releases hit the street, they will be made available through the piafdl utility until such time as our PIAF Pioneers independently establish their reliability.
Need help with Asterisk? Visit the PBX in a Flash Forum.
Or Try the New, Free PBX in a Flash Conference Bridge.
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Some Recent Nerd Vittles Articles of Interest...
- Unless you happen to own a Cisco 79XX phone. See comment below for details. [↩]
- If you're using IE9, you'll need to run it in IE8 browser mode for the time being. We're working on it. 🙂 [↩]
- For 64-bit systems with Asterisk 1.8, use the Cepstral install procedures outlined in this Nerd Vittles article. [↩]
- If you use the recommended Acer Aspire Revo, be advised that it does NOT include a CD/DVD drive. You will need an external USB drive to load the software. Some of these work with CentOS, and some don't. Most HP and Sony drives work; however, we strongly recommend you purchase an external DVD drive from a merchant that will accept returns, e.g. Best Buy, WalMart, Office Depot, Office Max, Staples. You also can run The Incredible PBX on a virtual machine such as the free Proxmox server. Another less costly (but untested) option might be this Shuttle from NewEgg: $185 with free shipping. Use Promo Code: EMCYTZT220 [↩]
Today only, Geeks.com has refurbished Dell OptiPlex FX160, Atom N330 Dual-Core, 1.6GHz, 2GB RAM, and 160GB drive with keyboard and mouse for $149.99.
PIAF 1.7.5.6.1 contains Asterisk 1.8.3.3? You mention 1.8.4? Is there a newer PIAF?
[WM: PIAF ISOs and payloads are separate. The ISO only installs CentOS 5.6. Then you get a choice of payloads featuring 4 different flavors of Asterisk. The Purple payload is almost always the latest and greatest version of Asterisk 1.8. As of yesterday, that means new PIAF-Purple installs will load Asterisk 1.8.4. For earlier installs, you can run update-source to bring your Asterisk release current.]
A bug has been reported in Asterisk 1.8.4 that prevents Cisco phones from registering. The PIAF Dev Team has released a fix for those with Cisco phones. Other phones do not appear to be affected.
Ward — Thanks for the great work. Very nice.
That said, I’m running to trouble installing skype. I’m following the instructions but keep getting "GLIBCXX_3.4.9 not found errors". Anyone else have this problem?
[WM: http://nerdvittles.com/?p=748 ]
Does GV support multiple channels or just a single channel?
[WM: As many as you like. 🙂 ]
For stability, PBX in a Flash has been backrevved to Asterisk 1.8.3.3 for new PIAF-Purple installs. See this thread for the steps to load Asterisk 1.8.4 if you really want to be a pioneer and don’t own or use Cisco 79XX phones.
I do have the same problem like Don.
"I’m following the instructions but keep getting “GLIBCXX_3.4.9 not found errors”. "
I haven´t found a solution for this. Can someone help us out?
[WM: http://nerdvittles.com/?p=748 ]
You should take part in a contest for one of the best blogs on the web. I will recommend this web site!
On the "$269 Dual-Core Atom PC", it doesn’t have a CD drive. Can you install from a USB thumb drive (how big?) or do you have to have an External USB CD drive?
[WM: See today’s article: http://nerdvittles.com/?p=746 ]
I have opted for PIAF-Bronze for a production system. Will the Incredible PBX 1.8 script work??
wget http://incrediblepbx.com/incrediblepbx18.x
Can I run Asterisk 1.4.41 taking into account the differences in Google Voice set up?
Or, is there a separate Incredible PBX script for PIAF-Bronze?
[WM: It’s no longer recommended or supported because of the dual-call requirement in Asterisk 1.4 and 1.6.2, but the incrediblepbx.x script is still available for download from IncrediblePBX.com.]
Is it possible to have the incrediblepbx setup without GV Account?. Where I live, we don’t have GV. Thank You.
[WM: Sure. Just make up any credentials you like and adjust the outbound route to utilize any hosting provider you like. Several including Vitelity and VoIP.ms are already included. Just plug in your credentials.]
Would you please consider adding les.net as builtin provider to future incredible?
[WM: Absolutely. les.net is a terrific provider.]
Ward,
Is this enough of a system to power IncrediblePBX?
http://www.geeks.com/details.asp?invtid=OPTI-FX160-USFF-LNX-4R
[WM: For home or SOHO use, absolutely.]
I only want to use the dial out features of google voice. I have a SIP account to receive calls. My SPA3102 has gateway setup where I could configure 4 GWs and dial out. My old asterisk (tomato router) extensions were dialing out fine using the GW (no register) but I can not get it to work with this setup. Any thoughts? (I get the engaged tone when I dial. If I register and dial normally every thing works. But the I want the phone to register with my SIP provider).
[WM: You might want to try out the upcoming Version 2. 🙂 ]
Incredible PBX 2 is almost ready. You can read all about it and take it for a test drive here.
Hi, Ward,
I just installed this version of Incredible PBX (I have been using ARM and router Asterisk for some time before I come back to it for experiment Skype.) Everything works fine except I didn’t hear anything (no rings, no waiting announcement) before the other side start speaking. Is this normal? Can I add some sound so I know it is still connecting? Thanks.
[WM: Head to the forum for the fix.]
I tried the code change for having GV take the voice message if no answer.
Doesn’t seem to make a difference.
Inbound call to the GV number forwarding to PIAF rings the extension, and PIAF takes the message. I am sure I am missing something. Ideas?
[WM: Disable voicemail on the extension using FreePBX.]
Could I recommend that somewhere in the "create a google voice account" section that you include this tidbit (preferably in bold) that shows up later on in the instructions? It’s kind of critical to find out about this before you create an account.
Username is your Google Voice account name without @gmail.com. NOTE: You must use a Gmail.com address in the current version of this module!
I created a google voice account with a non gmail.com address and now have to wait up to 5 days for the number to transfer since I scored a very specific number I don’t want to lose. Here’s the link to transfer numbers in the event someone else runs into this:
http://www.google.com/support/voice/bin/static.py?page=ts.cs&ts=1378507