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The Beauty of Incredible PBX: ClearlyIP Module Management

When Incredible PBX was released, you may recall that we jettisoned reliance on FreePBX® repositories and adopted Clearly IP’s far superior repository setup for FreePBX module management. Most of you have never noticed… until today. As lady luck would have it, Sangoma recently released a buggy version of the User Control Panel (UCP) module which literally blows up when you next attempt to access UCP.

One of the hidden beauties of Incredible PBX is that we now have version control over FreePBX modules thanks to Clearly IP’s Mirror Administration application. What this means is we can restrict which versions of every FreePBX module get installed on every Incredible PBX server. So when a problem such as the UCP bug causes a serious operational issue for our users, we can simply use Mirror Admin to back rev the UCP module to a working release, version 16.0.36 in this case.

The other hidden advantage of Incredible PBX is we maintain dozens of honeypot servers around the world running many different versions of Linux, Asterisk, and FreePBX. So, when this issue popped up, it was a simple matter to visit various sites until we found one using a functional version of the User Control Panel. Then a simple tweak of the default UCP version in Mirror Admin meant administrators could quickly restore UCP functionality. Here’s how.

Begin by logging into the FreePBX GUI with your admin credentials. Navigate to Module Administration and choose the Check Online option. Scroll down to the User Control Panel module and choose Force Download and Downgrade. Click the Process button to migrate back to UCP 16.0.36, and you’re back in business. Enjoy… and tell your friends!

Originally published: Monday, April 17, 2023

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