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Free Worldwide VoIP Calling with iNum and Issabel 4

In our last article, we documented how to implement free, safe SIP URI worldwide calling with an almost-free Issabel™ server in the Cloud. Today we’ll add another free worldwide calling option using iNum™. As with SIP URIs, iNum provides a way for anyone in the world to reach you by phone without paying a nickel. And iNum adds the same functionality for Issabel PBX users to reach anyone else in the world with an iNum phone number. The iNum project was started almost a decade ago by Voxbone to create a free global phone network for IP communications. The International Telecommunication Union allocated a portion of its non-geographic country code +883 to the initiative. iNums are 15-digit telephone numbers in the +883 5100 area code. You can keep yours for life at no cost.

Let’s begin by obtaining an iNum telephone number for your Issabel PBX. Every PBX should have at least one. There are a number of iNum providers throughout the world that will give you an iNum telephone number at no cost. For our purposes today, we’ll document the procedure for CallCentric. Assuming you have 911 service with another provider, it won’t cost you anything to set up a CallCentric account and obtain a working iNum telephone number. Other providers (e.g. LocalPhone) typically require a modest deposit just to set up an account which is perfectly understandable. However, CallCentric doesn’t require a credit card up front. If you already have a VoIP.ms account from our tutorial last week, they also offer free iNum phone numbers: Order DIDs:iNum (limited to one per account).

Obtaining an iNum Phone Number from CallCentric

Navigate to the CallCentric web site and click Sign Up. Once your account is activated, login using your new credentials. Jot down your Username, CallCentric #, and Password for future access to the web site. From the main Dashboard, click View/Modify Extensions. Extension 100 should already be set up. Just create a SIP password and jot it down with your SIP username which is the same as your CallCentric #. Click Apply and then SAVE.

Next, let’s order the CallCentric freebies which include BOTH an iNum phone number and a traditional DID. Neither one costs you money, but you do have to use the DID once a month to keep it. The iNum phone number never expires. Under Products, click Order. Under Make Calls, choose the IP Freedom Plan unless you want to use CallCentric to make commercial calls. Under Receive Calls, choose Free Phone Number and Get a Number. Write down your 10-digit number. To obtain an iNum phone number, click here and then click Order an iNum Number. Write down your iNum phone number. UPDATE: CallCentric now will let you order multiple iNum phone numbers at no cost. Each supports two simultaneous calls and unlimited incoming minutes.

With CallCentric, you have two options in routing incoming calls. You can use the Default routing setup which will send the calls to your CallCentric registered trunk (which we will set up below) on your Issabel PBX. Or you can customize the routing and forward the calls for each DID and iNum number to a SIP URI. From the Dashboard, choose Phone Number Forwarding. If you simply want to forward both your DID and iNum numbers to the SIP URI that you set up last week with VoIP.ms, then no trunk registration (below) is required at all. However, you would lose the ability to use CallCentric to place outbound iNum calls from your Issabel extensions.

Integrating iNum Support into Your Issabel PBX

In the Issabel web GUI, we need to configure the trunk for CallCentric. The template already is included with Incredible PBX® for Issabel. Then we need to set up an Inbound Route for CallCentric as well as an outbound route to process iNum calls originating from Issabel extensions.

To configure the CallCentric trunk, navigate to PBX:PBX Config:Trunks:CallCentric. First, uncheck the Disable Trunk field. In Outgoing Settings, insert your SIP username (1777XXXXXXX) in the fromuser and defaultuser fields as well as in the initial field (before colon) and last field (after /) of the Registration String. Insert your SIP password in the secret field and the second field (after the colon) in the Registration String. Submit Changes and Reload Dialplan when prompted.

Next create an Outbound Route for iNum calls using your CallCentric trunk. Navigate to PBX:PBX Config:Outbound Routes. Click Add Route. For Route Name, use Out-CallCentric-iNum. For Dial Pattern, insert 008835100 in the Prepend field and XXXXXXXX in the Match Pattern field. For Trunk Sequence, choose CallCentric. Click Submit Changes and Reload Dialplan when prompted.

Next create an Inbound Route for calls coming from your CallCentric trunk. This will include BOTH your iNum calls and calls from your free CallCentric DID. Navigate to PBX:PBX Config:Inbound Routes. Click Add Incoming Route. For Description, use CallCentric-Incoming. For DID Number, use your SIP username (1777XXXXXXX). For CID Lookup Source, choose OpenCNAM. Then pick a Destination for the incoming calls, e.g. an extension, ring group, or IVR. Click Submit Changes and Reload Dialplan when prompted.

Placing iNum Calls from Issabel Extensions

With our simplified outbound route, users of Issabel extensions can dial iNum phone numbers by simply dialing the last 8 digits of the number, i.e. all of the numbers following 8835100. Most abbreviated numbers start with a zero. For example, to reach Lenny, simply dial 01198938.

Placing iNum Calls from SIP Phones

If you want to reach an iNum number and only have a SIP phone, you can dial any iNum phone number in SIP URI format. Use this syntax: sip:8835100xxxxxxxx@sip.inum.net. Note that the full iNum phone number is required.

Placing iNum Calls from Standard Phones

As part of the iNum initiative, local access numbers have been established in more than 50 countries around the globe. By placing a local call from any telephone to one of these local access numbers, any individual with an iNum phone number anywhere in the world can be reached without further cost. Here is a current list of the local access numbers. Once your call is answered, simply enter the 15-digit iNum phone number you wish to reach, and you will be connected. Here is the latest iNUM listing from DSL Reports:

Country             City                     Access Number
------------------- ------------------------ ---------------
Argentina           Buenos Aires             +54 1159839500
Australia           Sydney                   +61 280148200
Austria                                      +43 720880500
Bahrain                                      +973 16199200
Belgium             Brussels                 +32 28081771
Brazil              Brasilia                 +556135500791
Brazil              Florianopolis            +554840420809
Brazil              Rio De Janeiro           +552135006959
Brazil              Sao Paulo                +551146803621
Bulgaria            Sofia                    +359 24917555
Canada              Calgary                  (403) 775-1446
Canada              Edmonton                 (780) 669-9257
Canada              Halifax                  (902) 982-6937
Canada              London                   (519) 488-9336
Canada              Montreal                 (514) 907-7500
Canada              Ottawa                   (613) 686-4519
Canada              Quebec City              (418) 800-0384
Canada              St. Johns, Newfoundland  (709) 757-0060
Canada              Regina                   (306) 988-1600
Canada              Toronto                  (416) 800-4303
Canada              Toronto                  (647) 724-8777
Canada              Vancouver                (778) 786-3497
Canada              Winnipeg                 (204) 272-8182
Chile               Santiago                 +56 25813444
Croatia             Zagreb                   +385 17776363
Cyprus              Nicosia                  +357 22030500
Czech Republic      Prague                   +420 246019777
Denmark                                      +45 69918686
Dominican Republic  Santiago                 (829) 947-9610
El Salvador                                  +503 21131899
Estonia                                      +372 6681881
Finland             Helsinki                 +358 942419200
France              Paris                    +33 170619800
Germany             Frankfurt                +4969257385876
Germany             Frankfurt                +4969257380439
Greece              Athens                   +30 2111768444
Hungary             Budapest                 +36 14088951
Ireland             Dublin                   +353 15262600
Israel              Tel Aviv                 +972 37219555
Italy               Rome                     +39 0662207777
Japan               Tokyo                    +81 345209777
Latvia              Vilnius                  +370 52059090
Lithuania                                    +371 67652500
Luxembourg                                   +352 20880108
Malta                                        +35627780107
Mexico              Guadalajara              +52 3346242977
Mexico              Mexico City              +52 5511678222
Mexico              Monterrey                +52 8141703540
Netherlands         Amsterdam                +31 208080808
New Zealand         Auckland                 +64 99250499
Norway              Oslo                     +47 21031306
Panama                                       +507 8322488
Peru                Lima                     +51 17085500
Poland              Warsaw                   +48 223982688
Portugal            Lisbon                   +351 308803219
Puerto Rico         Bayamon Norte            (787) 395-7140
Romania                                      +40 318103500
Singapore                                    +65 31581212
Slovakia            Bratislava               +421 233002555
Slovenia            Ljubljana                +386 16001422
South Africa        Johannesburg             +27105002854
South Africa        Pretoria                 +27120042701
Spain               Barcelona                +34 931815653
Spain               Madrid                   +34 911883777
Sweden              Stockholm                +46 852500111
Switzerland         Zurich                   +41 435006262
United Kingdom      London                   +44 2033556363
United States       Albuquerque, NM          (505) 225-8243
United States       Charlotte, NC            (980) 202-0283
United States       Charlotte, NC            (980) 236-0398
United States       Chicago, IL              (312) 253-4880
United States       Houston, TX              (713) 474-2323
United States       Kansas City, MO          (913) 951-0932
United States       Los Angeles, CA          (213) 221-3799
United States       New York, NY             (646) 843-6969
United States       Phoenix, AZ              (602) 354-9444
United States       San Diego, CA            (619) 330-9640
United States       San Francisco, CA        (650) 360-0999
United States       Santa Barbara, CA        (805) 308-9649
United States       Seattle, WA              (206) 420-5904
United States       Spokane, WA              (509) 931-0459
United States       Tacoma, WA               (253) 343-1529

We’ve barely scratched the surface of what you can do with Incredible PBX for Issabel. Head over to our introductory article where we’ve documented dozens of Asterisk® applications that await your exploration. Enjoy!

Published: Tuesday, August 29, 2017  

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