Search Results for "ivr" : 177

Introducing IVRs in a Flash with Incredible PBX for Wazo

Introducing IVRs in a Flash with Incredible PBX for Wazo

Monday, May 22, 2017

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Last week we introduced the all-new, API-driven Admin User Interface for Wazo 17.07. But pretty pictures are only the icing on the cake. It’s what’s under the hood that really matters. And today we want to walk you through the new IVR User Interface with Incredible PBX for Wazo. The Wazo developers heard from many of you that were missing the GUI-driven IVR tools available in other products. And we’re pleased to tell you it’s another Home Run for Wazo.… Read More ›

Mastering XiVO IVR and AutoAttendant Design

Mastering XiVO IVR and AutoAttendant Design

Thursday, May 26, 2016

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Today we want to talk a little about design choices and IVRs. First and foremost, we don’t want to leave anyone behind during our XiVO adventure. XiVO is a platform that adjectives really can’t describe. It’s that good and, frankly, we’re having a hard time believing it’s been around for almost a decade and nobody much talked about it. Leave it to the crazy Americans to only look at stuff from the U.S. of A. Funny thing is that the… Read More ›

IVR 101: Six Quick Steps to Building Incredible IVRs for Asterisk with FreePBX

IVR 101: Six Quick Steps to Building Incredible IVRs for Asterisk with FreePBX

Monday, December 30, 2013

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As more and more Asterisk® platforms enter the open source community, it seems as if we spend a lot of energy covering the basics of getting those new systems into place, and there’s little time left for tutorials that really make the difference in a great telephony system and one that just makes calls. So our New Year’s Resolution is to try to devote a column every month to smelling the roses and pushing out some information that actually helps… Read More ›

Allison Smith: State of the IVR Address

Allison Smith: State of the IVR Address

Friday, February 22, 2013

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We’re delighted to welcome Allison Smith as our first (and only) Guest Columnist. We had asked Allison to provide us an update on IVR technology, and she was gracious enough to accept our invitation. For most of our readers, Allison is best known for her pioneering work as the Voice of Asterisk®. But her accomplishments as the professional telephone voice for Verizon, Qwest, Cingular, Sprint, and Bell Canada among others are legendary. So… here’s Allison! We’ve come a long way… Read More ›

Free Asterisk IVR Prompts While They Last

Sunday, November 5, 2006

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Nerd Vittles is giving away several dozen free voice prompts featuring Allison Smith. First come, first served. Prompts must be 20 words or less. One per customer or company please…

A New Day: Google Voice GVSIP Now Available for FreePBX

A New Day: Google Voice GVSIP Now Available for FreePBX

Saturday, July 14, 2018

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If you’ve been following along this past month as we rolled out a new SIP-based Google Voice implementation for Asterisk®, then you’ve gotten a first-hand look at how sausage is made. If you prefer free calling in the U.S. and Canada, then it was worth the effort. Today, we put the finishing touches on the new GVSIP-NAF implementation by introducing a version specifically tailored for those using FreePBX®. That, of course, includes the CentOS 6, Ubuntu 18, and Raspbian 8… Read More ›

Happy Days: Google Voice GVSIP No Longer a One Trunk Pony

Happy Days: Google Voice GVSIP No Longer a One Trunk Pony

Monday, July 9, 2018

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July 20 NEWS FLASH: This article has been superseded. Google now has discontinued support of their XMPP interface to Google Voice so the latest CentOS/SL versions of Incredible PBX 13-13 (including the Incredible PBX ISO) now incorporate NAF’s GVSIP interface to Google Voice. You can read all about it here. What has changed is you now add unlimited Google Voice trunks from the command line by running /root/gvsip-naf/install-gvsip. You can delete trunks by running /root/gvsip-naf/del-trunk. Once one or more trunks… Read More ›

Let’s Celebrate: Google Voice GVSIP Comes to Raspberry Pi

Let’s Celebrate: Google Voice GVSIP Comes to Raspberry Pi

Wednesday, July 4, 2018

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We introduced NAF’s new GVSIP implementation of Google Voice for CentOS 6 and Incredible PBX® 13-13 last week, and today we again have something to celebrate for those in the United States that enjoy free calling. We’re pleased to introduce the GVSIP-NAF add-on for Incredible PBX for the Raspberry Pi 3. You can upgrade any current platform, or you can install a fresh image from here and then perform the GVSIP upgrade. The upgrade procedure takes about 45 minutes, and… Read More ›