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The Most Versatile VoIP Provider: FREE PORTING

One-Minute Wonder: It’s Incredible PBX 2022 for VirtualBox




If you’re new to the VoIP world and want to kick the tires to see what you’re missing, then today’s one minute setup is for you. You can use almost any desktop computer you already own to bring up the VirtualBox® edition of Incredible PBX® 2022.

If you’ve followed Nerd Vittles over the years, you already know that VirtualBox from Oracle® is one of our favorite platforms. Once VirtualBox is installed on your desktop computer, adding Incredible PBX is a snap. Download the latest Incredible PBX 2022 image from SourceForge, double-click on the downloaded image, check the initialize MAC address box, and boom. In less than a minute, your PBX is ready to use with the very latest Rocky 8 platform and Asterisk® 18 build plus all of the FreePBX® 15 GPL modules. There are no hidden fees or crippleware to hinder your use of Incredible PBX for as long as you like. If you set up an account with our Platinum provider, Skyetel, you can start making calls in minutes. Of course, the Incredible PBX feature set is included as well which brings you nearly three dozen applications for Asterisk® that will revolutionize your communications platform. Speech-to-text, voice recognition, and a Siri-like telephony interface are as close as your SIP phone.

Installing Oracle VM VirtualBox

Oracle’s virtual machine platform inherited from Sun is amazing. It’s not only free, but it’s pure GPL2 code. VirtualBox gives you a virtual machine platform that runs on top of any desktop operating system. In terms of limitations, we haven’t found any. We even tested this on an Atom-based Windows 7 machine with 2GB of RAM, and it worked without a hiccup. So step #1 today is to download one or more of the VirtualBox installers from VirtualBox.org or Oracle.com. Our recommendation is to put all of the 100MB installers on a 4GB thumb drive.1 Then you’ll have everything in one place whenever and wherever you happen to need it. Once you’ve downloaded the software, simply install it onto your favorite desktop machine. Accept all of the default settings, and you’ll be good to go. For more details, here’s a link to the Oracle VM VirtualBox User Manual.

NOTE: The Incredible PBX 2022 VM requires a VirtualBox 6.x platform. Adjust screen size in View -> Virtual Screen.

Installing the Incredible PBX 2022 Image

To begin, download the Incredible PBX 2022 image (3.5 GB) onto your desktop.

Next, double-click on the Incredible PBX .ova image on your desktop. Be sure to check the box to initialize the MAC address of the image if you’re using an older version of VirtualBox. Then click Import. Once the import is finished, you’ll see a new Incredible PBX 2022 virtual machine in the VM List of the VirtualBox Manager Window. Let’s make a couple of one-time adjustments to the Incredible PBX configuration to account for possible differences in sound and network cards on different host machines.

(1) Click once on the Incredible PBX virtual machine in the VM List. Then (2) click the Settings button. In System tab, verify Hardware Clock in UTC Time is checked. In the Audio tab, check the Enable Audio option and choose your sound card. In the Network tab for Adapter 1, check the Enable Network Adapter option. From the Attached to pull-down menu, choose Bridged Adapter. Then select your network card from the Name list. Then click OK. That’s all the configuration that is necessary for Incredible PBX 2022.

Running Incredible PBX 2022 in VirtualBox

Once you’ve imported and configured the Incredible PBX 2022 Virtual Machine, you’re ready to go. Highlight the Incredible PBX 2022 virtual machine in the VM List on the VirtualBox Manager Window and click the Start button. The standard Linux boot procedure will begin and, within a few seconds, you’ll get the familiar Linux login prompt. During the bootstrap procedure, you’ll see a couple of dialogue boxes pop up that explain the keystrokes to move back and forth between your host operating system desktop and your virtual machine. Remember, you still have full access to your desktop computer. Incredible PBX is merely running as a task in a VM window. Always gracefully halt Incredible PBX just as you would on any computer.




 
Here’s what you need to know. To work in the Incredible PBX virtual machine, just left-click your mouse while it is positioned inside the VM window. To return to your host operating system desktop, press the right Option key on Windows machines or the left Command key on any Mac. On Linux desktops, press the right Ctrl key. For other operating systems, read the dialogue boxes for instructions on moving around. To access the Linux CLI, login as root with the default password: password. Change your root password when you are prompted to do so. Then update your admin password for web access: ./admin-pw-change. Also update your admin password for web applications: ./apache-pw-change. You’ll need these admin passwords to access the web GUI to manage your PBX as well as to use the AsteriDex and Reminders web apps. The above password updates are automatically requested when you first activate the virtual machine. You can update all of your other passwords using the scripts provided in /root.

Setting the Date and Time with VirtualBox

On some platforms, VirtualBox has a nasty habit of mangling the date and time of your virtual machine. Verify that you have enabled the Hardware Clock in UTC Time option for your virtual machine as documented above. If pbxstatus still shows an incorrect time, manually set the date and time and then update the hardware clock. Here’s how assuming 08130709 is the month (August), day (13), and correct time (7:09 a.m.) of your server:

date 08130709
clock -w

Configuring Skyetel for Incredible PBX 2022

If you’d like to try out the Skyetel service at no charge, here’s the drill. Sign up for Skyetel service to take advantage of the Nerd Vittles specials. First, complete the Prequalification Form here. You then will be provided a link to the Skyetel site to complete your registration. Once you have registered on the Skyetel site and your account has been activated, open a support ticket and request the $10 credit for your account by referencing the Nerd Vittles special offer. Once you are satisfied with the service, fund your account as desired, and Skyetel will match your deposit of up to $250 simply by opening another ticket. That gets you up to $500 of half-price calling. Credit is limited to one per person, company, and address. Effective 10/1/2023, $25/month minimum spend required.

Skyetel does not use SIP registrations to make connections to your PBX. Instead, Skyetel utilizes Endpoint Groups to identify which servers can communicate with the Skyetel service. An Endpoint Group consists of a Name, an IP address, a UDP or TCP port for the connection, and a numerical Priority for the group. For incoming calls destined to your PBX, DIDs are associated with an Endpoint Group to route the calls to your PBX. For outgoing calls from your PBX, a matching Endpoint Group is required to authorize outbound calls through the Skyetel network. Thus, the first step in configuring the Skyetel side for use with your PBX is to set up an Endpoint Group. Here’s a typical setup for Incredible PBX 2022:

  • Name: MyPBX
  • Priority: 1
  • IP Address: PBX-Public-IP-Address
  • Port: 5061
  • Protocol: UDP
  • Description: my.incrediblepbx.com

To receive incoming PSTN calls, you’ll need at least one DID. On the Skyetel site, you acquire DIDs under the Phone Numbers tab. You have the option of Porting in Existing Numbers (free for the first 60 days after you sign up for service) or purchasing new ones under the Buy Phone Numbers menu option.

Once you have acquired one or more DIDs, navigate to the Local Numbers or Toll Free Numbers tab and specify the desired SIP Format and Endpoint Group for each DID. Add SMS/MMS and E911 support, if desired. Call Forwarding and Failover are also supported. That completes the VoIP setup on the Skyetel side. System Status is always available here.

If VirtualBox is sitting behind a router or firewall on a private LAN, you’ll need to forward ports UDP 5060, 5061, and 10000-20000 in your router to the private LAN address of your Incredible PBX server. Also edit your extensions in the GUI and set NAT=YES in the Advanced tab of every extension. In Settings -> Asterisk SIP Settings, click the Detect Network Settings button and then Submit your changes and reload the Asterisk dialplan when prompted.

Finally, login to the FreePBX web GUI as admin using the password you assigned when you set up the virtual machine. Navigate to Connectivity -> Trunks and edit the Skyetel-pjSIP trunk. Change the Disable Trunk setting from Yes to No. Then click Submit and reload your dialplan when prompted. That’s it.

Configuring VoIP.ms for Incredible PBX 2022

To sign up for VoIP.ms service, may we suggest you use our signup link so that Nerd Vittles gets a referral credit for your signup. Once your account is set up, you’ll need to set up a SIP SubAccount and, for Authentication Type, choose Static IP Authentication and enter your Incredible PBX 2020 server’s public IP address. For Transport, choose UDP. For Device Type, choose Asterisk, IP PBX, Gateway or VoIP Switch. Order a DID in their web panel, and then point the DID to the SubAccount you just created. Be sure to specify atlanta1.voip.ms as the POP from which to receive incoming calls. For more details about VoIP.ms, see this Nerd Vittles tutorial.

Configuring SendMail with Incredible PBX 2022

In order to receive voicemails by email delivery, outbound mail functionality from your server obviously is required. If you’ve deployed your server in your home, your Internet Service Provider probably blocks downstream mail servers such as Incredible PBX from sending mail. This is done to reduce SPAM. In this case, you will need to configure SendMail using either your ISP or Gmail as an SMTP Relay Host. We have built aninstall script to set up a SmartHost using Gmail. Simply run it and insert your Gmail username and password or App Password.

cd /root
wget http://incrediblepbx.com/enable-gmail-smarthost-rocky8.tar.gz
tar zxvf enable-gmail-smarthost-rocky8.tar.gz
rm -f enable-gmail-smarthost-rocky8.tar.gz
./enable-gmail-smarthost-for-sendmail

Configuring a Softphone for Incredible PBX 2022

We’re in the home stretch now. You can connect virtually any kind of telephone to your new PBX. Plain Old Phones require an analog telephone adapter (ATA) which can be a separate board in your computer from a company such as Digium. Or it can be a standalone SIP device such as the Incredible PBX SIP phone. SIP phones can be connected directly so long as they have an IP address. These could be hardware devices or software devices such as the YateClient softphone. We’ll start with a free one today so you can begin making calls. You can find dozens of recommendations for hardware-based SIP phones both on Nerd Vittles and in the Incredible PBX Wiki when you’re ready to get serious about VoIP telephony.

We recommend YateClient for Windows which is free. Download it from here. Run YateClient once you’ve installed it and enter the credentials for the 701 extension on Incredible PBX. You can find them by navigating to Applicaations -> Extensions -> 701 in the FreePBX GUI.

Configuring Incredible PBX 2022 for VirtualBox

In order to take advantage of all the Incredible PBX applications, you’ll need to obtain IBM text-to-speech (TTS) and speech-to-text (STT) credentials as well as a (free) Application ID for Wolfram Alpha.

This Nerd Vittles tutorial will walk you through getting your IBM account set up and obtaining both your TTS and STT credentials. Be sure to write down BOTH sets of credentials which you’ll need in a minute. For home and SOHO use, IBM access and services are mostly FREE even though you must provide a credit card when signing up. The IBM signup process explains their pricing plans.

To use Wolfram Alpha, sign up for a free Wolfram Alpha API account. Just provide your email address and set up a password. It takes less than a minute. Log into your account and click on Get An App ID. Make up a name for your application and write down (and keep secret) your APP-ID code. That’s all there is to getting set up with Wolfram Alpha. If you want to explore costs for commercial use, there are links to let you get more information.

In addition to your Wolfram Alpha APPID, there are two sets of IBM credentials to plug into the Asterisk AGI scripts. Keep in mind that there are different usernames and passwords for the IBM Watson TTS and STT services. The TTS credentials will look like the following: $IBM_username and $IBM_password. The STT credentials look like this: $API_USERNAME and $API_PASSWORD. Don’t mix them up. 🙂

All of the scripts requiring credentials are located in /var/lib/asterisk/agi-bin so switch to that directory after logging into your server as root. Edit each of the following files and insert your TTS credentials in the variables already provided: nv-today2.php, ibmtts.php, and ibmtts2.php. Edit each of the following files and insert your STT credentials in the variables already provided: getquery.sh, getnumber.sh, and getnumber2.sh. Finally, edit 4747 and insert your Wolfram Alpha APPID.

Using AsteriDex with Incredible PBX

AsteriDex is a web-based dialer and address book application for Asterisk and Incredible PBX. It lets you store and manage phone numbers of all your friends and business associates in an easy-to-use SQLite3 database. You simply call up the application with your favorite web browser: http://pbx-ip-address/asteridex4/. When you click on a contact that you wish to call, AsteriDex first calls you at extension 701, and then AsteriDex connects you to your contact through another outbound call made using your default outbound trunk that supports numbers in the 1NXXNXXXXXX format.

Keeping FreePBX 15 Modules Current

We strongly recommend that you periodically update all of your FreePBX modules to eliminate bugs and to reduce security vulnerabilities. From the Linux CLI, log into your server as root and issue the following commands:

rm -f /tmp/*
fwconsole ma upgradeall
fwconsole reload
/root/sig-fix
/root/sig-fix

Taking Incredible PBX 2022 for a Test Drive

You can take Incredible PBX on a test drive by dialing D-E-M-O (3366) from any phone connected to your PBX.

With Allison’s Demo IVR, you can choose from the following options:

  • 0. Chat with Operator — connects to extension 701
  • 1. AsteriDex Voice Dialer – say "Delta Airlines" or "American Airlines" to connect
  • 2. Conferencing – log in using 1234 as the conference PIN
  • 3. Wolfram Alpha Almanac – say "What planes are flying overhead"
  • 4. Lenny – The Telemarketer’s Worst Nightmare
  • 5. Today’s News Headlines — courtesy of Yahoo! News
  • 6. Weather by ZIP Code – enter any 5-digit ZIP code for today’s weather
  • 7. Today in History — courtesy of OnThisDay.com
  • 8. Chat with Nerd Uno — courtesy of SIP URI connection to 3CX iPhone Client
  • 9. DISA Voice Dialer — say any 10-digit number to be connected
  • *. Current Date and Time — courtesy of Incredible PBX

We Missed You During February

If you missed us last month, we missed you, too. We took a brief timeout to get some new eyeballs. Ah, the miracles of modern medicine. As the old song says, "I Can See Clearly Now." It’s been 35 years since I saw the world without the need for glasses. It’s good to be back.



Originally published: Monday, March 7, 2022



Need help with Asterisk? Visit the VoIP-info Forum.


 

Special Thanks to Our Generous Sponsors


FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.

BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.

The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.

VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
 

Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
 



  1. Many of our purchase links refer users to Amazon when we find their prices are competitive for the recommended products. Nerd Vittles receives a small referral fee from Amazon to help cover the costs of our blog. We never recommend particular products solely to generate Amazon commissions. However, when pricing is comparable or availability is favorable, we support Amazon because Amazon supports us. []

Introducing OpenSIPS 3 for Incredible PBX and Debian 10


Today we’re pleased to introduce an updated OpenSIPS installer for Debian 10 featuring the latest release of OpenSIPS. Our previous tutorial with Debian 8 is now obsolete, an all-too-frequent occurrence in the open source world. Today’s open source SIP server lets you connect users to make and receive free as well as commercial calls worldwide. There’s excellent documentation making it easy to integrate into our existing Incredible PBX platform without hiring a consultant. It’s also straight-forward to secure without providing free phone service to every bad guy on the planet.

OpenSIPS is a multi-functional, multi-purpose signaling SIP server used by carriers, telecoms or ITSPs for solutions like Class4/5 Residential Platforms, Trunking / Wholesale, Enterprise / Virtual PBX Solutions, Session Border Controllers, Application Servers, Front-End Load Balancers, IMS Platforms, Call Centers, and many others. Source: opensips.org

We’ve often complained that the problem with many open source projects is that the developers get so focused on making money that they skimp on the documentation to encourage consulting work or participation in expensive conferences. We have found just the opposite with OpenSIPS. In fact, much of today’s implementation is based upon an excellent tutorial by the folks at PowerPBX. Down the road, if you find yourself in need of a consultant, their services would be a good place to start. What we’ve added to the PowerPBX design is security, support for clients behind NAT-based routers, and an integration scheme for Asterisk®, FreePBX®, and Incredible PBX® platforms so that you get the best of all worlds, a public facing SIP server with the UC feature set that most organizations expect. Last but not least, our turnkey GPLv2 installer will get you up and running in about 5 minutes.

Choosing an Appropriate Platform for OpenSIPS

Let’s begin by addressing the appropriate platform for an OpenSIPS server. The server needs to have a public IP address that is static, and the server should not be situated behind a NAT-based router. It only complicates things and is beyond the scope of what we plan to address. For those that are frequent visitors, you already know that we’ve been pushing everyone to kiss their local hardware goodbye and join the cloud revolution. When it comes to public-facing VoIP platforms like OpenSIPS, most of us don’t have a choice. You need a static IP address on the open Internet. And, for the sake of security, a KVM cloud platform is a must since older OpenVZ platforms don’t support the ipset component of IPtables which makes it easy to block hundreds of thousands of IP addresses without a performance hit on your server. Pure whitelist access simply isn’t an option if you wish to retain the functionality of a VoIP application such as OpenSIPS.

Ten to twenty gigabytes of disk space should be more than ample for OpenSIPS. The amount of RAM in your server depends upon the volume of calls your server will be handling. If it’s a dozen simultaneous calls then 1GB of RAM will suffice. If it’s 100,000 calls, then take a look at this article for tips on sizing your server. For today’s implementation, you’ll need a Debian 10 platform so a low-cost KVM provider including Digital Ocean, Vultr, and OVH should be fine.1

Choosing OpenSIPS Components to Deploy

We’ve divided up today’s tutorial into bite-sized pieces so that you can pick and choose where to stop implementing and start using. You do not need to have an Asterisk server to make and receive calls with OpenSIPS. However, OpenSIPS lacks voicemail and AutoAttendant/IVR components so, if those are a requirement, then you either need a VoIP service provider that offers them, or deploy a $50 Incredible PBX for the Raspberry Pi to add the missing pieces.

What OpenSIPS offers is a free server platform for worldwide SIP communications so that you, your friends, and business associates can call or connect from anywhere using freely available SIP softphones or any of dozens of SIP telephone instruments. We’ll stick with softphones for today, but hardware-based SIP telephones are equally simple to deploy.

This is not a criticism because it is one of the best tutorials we’ve ever used but, if you want to see how complex a typical OpenSIPS server deployment is, take a look at the PowerPBX tutorial we used as a starting point with OpenSIPS. We’ve compressed most of those procedures into a turnkey installer that only requires you to enter a MySQL root password of passw0rd (with a zero) once you have your Debian 10/64 platform up and running.

Deploying a Debian 10 Server Platform

Start by choosing a cloud provider that offers the 64-bit Debian 10 minimal platform as a deployment option. Most do. As noted, we recommend a KVM platform with support for ipset making it easy to block entire countries overrun with bad guys. Choose offerings with at least 1GB RAM and a 10GB drive to get started. Configure your Debian 10 server with a fully-qualified domain name (FQDN). This is critically important with our security design because we will assign all OpenSIPS users/extensions to this FQDN and reserve your server’s IP address purely for connections from service providers and Asterisk servers. This makes it all but impossible for anyone to hack into your server since most script kiddies launch attacks on IP addresses, not FQDNs. Using an unusual FQDN adds an extra layer of security, but that’s your call. If you lack the ability to assign FQDN aliases to a domain which you own, you can obtain a free FQDN from numerous sources including ChangeIP and point it to the IP address of your OpenSIPS server.

Installing OpenSIPS on a Debian 10 Server

Now the fun begins. Log into your Debian 8 server as root and issue the following commands to prepare for the OpenSIPS install:

cd /root
wget http://incrediblepbx.com/opensips3.tar.gz
tar zxvf opensips3.tar.gz
rm -f opensips3.tar.gz

Make sure you have logged into your Debian 10 server as root using SSH or Putty from a desktop PC that you will use to manage OpenSIPS with a browser. The reason is because this IP address automatically will be whitelisted in the OpenSIPS firewall as part of the install process. Otherwise, you will need to manually log into SSH and whitelist the IP address of your desktop PC using /root/add-ip each time you wish to access the OpenSIPS Control Panel since TCP port 80 (HTTP) is not exposed to the public Internet as a security precaution.

To begin the install, issue this command: /root/install

As the install progresses, you’ll first be prompted to choose the GRUB install device. Press the spacebar on the first entry. Then press TAB and ENTER. When prompted for the SSH configuration, choose "keep local version" and then press TAB and ENTER. For the MariaDB setup, press ENTER when prompted for the current password. Type N when prompted whether to switch to unix_socket authorization. Then type Y to change the root password. Be sure to use passw0rd (with a zero) as your MySQL password, or the install will fail. This is NOT a security risk unless your Debian 10 root user account is compromised. And, in that case, it won’t matter anyway since the MySQL password could easily be changed. Type Y to remove anonymous users. Type Y to disallow remote root logins. Type Y to reload the MySQL privilege tables.

Next you’ll be prompted to set your timezone and TZ entries. For East Coast U.S., it’s 2,49,1,1 then America/New_York. Later you’ll be prompted twice for the MySQL root password. You must enter passw0rd (with a zero). When the OpenSIPS status screen displays, type Q to exit the display. There are a couple of steps where you will be prompted for input. Correct responses are indicated before the various prompts. Pay particular attention when you are prompted to change the SSH port from TCP 22 to a port number in the 1000-2020 range as a security precaution. We recommend using the year you were born because it will be easy for you to remember. When the install finishes and you log out of your server, the next SSH login will look like this where XXXX is the SSH port you chose and yyy.yyy.yyy.yyy is the OpenSIPS server address: ssh -p XXXX root@yyy.yyy.yyy.yyy


Although most of the configuration of your OpenSIPS server will be handled using a web browser and the OpenSIPS Control Panel GUI, we’ve included a few scripts in /root to assist with maintenance of your server platform. Here’s a brief summary of the script functions:

  • pbxstatus – Status of your OpenSIPS server (image sample above)
  • add-ip – Temporarily WhiteList IP address until next iptables-restart
  • ban-ip – Permanently Ban an IP address
  • unban-ip – Unban a previously banned IP address
  • log-purge – Zero out all of the major Linux log files
  • opensips-check – Assures OpenSIPS and RTPproxy are running (runs automatically)
  • Fail2Ban BlackListsiptables -nL | grep -A100000 "opensips ("
  • IPset BlackList (KVM/OVZ7 platforms only) – ipset list | sort

We secure your server in several ways: (1) by disguising the SSH port, (2) by locking down almost every port on your server with the IPtables firewall with the exception of the SIP ports, (3) by deploying Fail2Ban to scan your OpenSIPS log for errors and lock out attackers for an extended period of time, and (4) by deploying the IPset blacklist for KVM platforms. With this design, there is a symbiotic relationship between IPtables, Fail2Ban, and IPset. Therefore, it is critically important that you only restart these services using the iptables-restart command. NEVER issue other IPtables commands to restart or save your firewall settings.

Activating a SIP Server with OpenSIPS Control Panel

We don’t want to overload you on the first day with your new OpenSIPS 3 platform so we’ll walk you through the preliminary setup steps to create your SIP Domain. Then we’ll show you how to set up user accounts (also known as extensions). Finally we’ll walk you through setting up a trunk to make and receive calls from a commercial SIP provider. When we’re finished today, you’ll be able to make and receive calls using SIP URIs or DIDs which you have purchased from a provider. Then next week we’ll focus on integration of OpenSIPS with an Asterisk platform of your choice using Incredible PBX as an example. Once we’re finished, you’ll be able to handle user account registrations exclusively on your OpenSIPS server while leaving your Asterisk platform completely hidden from public exposure.

Logging into the OpenSIPS Control Panel

As deployed, the OpenSIPS Control Panel is accessible via web browser. As noted previously, HTTP Port 80 access is blocked by default unless the IP address of your desktop PC has been whitelisted either as part of the initial install or using the add-ip script in /root. Once your desktop PC’s IP address is whitelisted, point your browser to http://xxx.xxx.xxx.xxx/cp



The default Username is admin, and the default password is opensips. Once you’re logged in, immediately click on the Users icon in the upper-right corner of the dashboard. Then click the Edit Info pencil icon for user Admin and change your password. Click Save when done.

Creating Domains with OpenSIPS Control Panel

In the Left column of the Dashboard, you’ll see two tabs: Users and System. Click on the System tab to expose the available choices. Then choose the Domains option.



Domains are the essential building blocks in OpenSIPS. You can manage one or a hundred domains on a single OpenSIPS server, and each domain can have its own set of Users, Trunks/Gateways, and Dialplan rules. We’re actually going to create two domains, one for the IP Address of your OpenSIPS server and a second one for the FQDN of your OpenSIPS server. For added security, we will create all User accounts under the FQDN Domain. And we’ll reserve the IP Address Domain for DID Trunks/Gateways from registered, commercial SIP providers. This design allows attackers to attempt to register to accounts on your IP Address Domain until the cows come home, and they will never be successful because there are no existing SIP user accounts there. Keep it that way! With our OpenSIPS design, Fail2Ban will block attackers after a single failed registration attempt. And OpenSIPS itself will identify and block all SIP flood attacks using either Fail2Ban or IPset.

Now that you understand the design, let’s set up your domains. After choosing System -> Domains, enter the IP Address of your OpenSIPS server at the SIP Domain prompt. Then click Add New Domain followed by Reload on Server. Repeat the same steps to enter the fully-qualified domain name (FQDN) of your OpenSIPS server. When finished, you should see:


Creating Users with OpenSIPS Control Panel

We’ve already explained the security implications and reason for creating User accounts with your FQDN Domain only. Click on Users -> User Management -> Add New to get started. You can use Numbers (what we call Extensions in Asterisk) or Names. Our preference is to use Numbers for the User accounts and then to create Alias Names (as desired) for each User account. You can’t dial names from most SIP telephones. This also keeps the design similar to what many are used to in the Asterisk environment. A completed dialog would look something like the following. Use the Domain pull-down to choose your FQDN. Obviously, the passwords must be secure and must match. Then the Register button will be enabled to save. The actual Numbers used for Usernames are completely up to you.



Create at least a couple User accounts so that you can set up two SIP phones to call yourself and verify that everything is working. These User accounts become an integral part of the SIP URI to receive calls from any SIP phone in the world: 7701@opensips.yourdomain.com

Before you can actually answer an incoming call to your SIP URI, you’ll need to register the User account using either a softphone or SIP phone. We’ll do that next. But, first, let’s create an Alias to 7701 User so that folks can reach you by calling joe@opensips.yourdomain.com

Click on Users -> Alias Management -> Add New Alias to get started. Fill in the form using the example below. Make sure that you select your FQDN Domain using the pull-downs for BOTH the Domain and Alias Domain fields. Then click Add to save.


Registering a Softphone to an OpenSIPS User Account

There are literally dozens of free SIP soft phones from which to choose. We covered some of our favorites for every platform in previous articles. For our purposes today, we recommend you choose one of the Linphone softphones which are available for the PC, Mac, Linux, Android, and iOS platforms. We also recommend signing up for a free Linphone.org SIP account which doesn’t cost you anything. For today, we will be configuring the softphone to register to your new OpenSIPS server.

Once you have downloaded and installed the Linphone client, go into the Preferences menu and make the following changes. Some depend upon your calling platform.

  • Audio Codecs: PCMU, G722, PCMA
  • Video Codecs: VP8, H264
  • Call Encryption: None
  • DTMF: RFC2833 only
  • Send InBand DTMF: OFF
  • Send SIP INFO DTMF: OFF
  • SIP UDP 5060: Enabled
  • SIP TCP 5060: Enabled
  • Allow IPv6: Disabled

Then set up a new SIP Proxy account: Username (7701), Password (as defined), Domain: your FQDN not IP address, Transport: UDP, Outbound Proxy: OFF, Stun Server: stun.linphone.org, ICE: ON, AVPF: OFF, Push Notification: ON, Country Code Prefix: 1 (if required by your commercial SIP provider), Register: YES, Account Enabled: YES. HINT: You can call Alias Names via SIP URI, but you can only register to a SIP account using its actual Username.

Avoiding Lockouts with NeoRouter VPN

By design, Fail2Ban is unforgiving when it comes to failed registrations. A single failed registration will get an IP address banned for a full week. The reason is because the new bad guy strategy is to hit your server once to determine whether anybody is home. Then the creep bombards you later with an endless stream of registration attempts. With our design, nobody will be home when they return. The bad news is a single failed registration attempt by you or your users will also trigger a ban. There are several workarounds. The easiest is to set up the NeoRouter client on each of your machines including your OpenSIPS server and use the 10.0.0.x private network for access. These IP addresses never get banned. Our previous tutorial will walk you through setting up a free NeoRouter server and installing the free NeoRouter clients on your machines. The client software already is installed and running on your OpenSIPS server. It only requires that you log in using nrclientcmd and register to your NeoRouter server to obtain a private IP address. The other option is to install OpenVPN. Our previous tutorial will walk you through that process. The advantage of OpenVPN is that it’s supported directly on many SIP telephone instruments. The 10.8.0.x addresses are already whitelisted by our OpenSIPS installer.

There are other options to unban an IP address which has accidentally been snagged. First, almost all of the cloud providers include a Console option in their web portals. Second, you can log into your server via SSH from any non-blacklisted IP address to remove the banned IP address. Once you’re logged in, simply run this command using the IP address you wish to unban: /root/unban-ip xxx.xxx.xxx.xxx

Choosing Commercial SIP Providers

Recall that you cannot register to a SIP alias on your OpenSIPS server. We’ll take advantage of this restriction in setting up incoming calls from commercial providers’ DIDs. To set up Trunks from commercial providers so that you can not only receive incoming calls but also make outbound calls over their PSTN network connections, you must use providers that support IP address authentication rather than a SIP registration. Many providers support this including our platinum sponsor, Skyetel, as well as providers such as VoIP.ms, Anveo Direct, V1VoIP, and many others. In our OpenSIPS design, you also can use DIDs from providers that support SIP URI forwarding such as CallCentric and LocalPhone; however, you are limited to receiving inbound calls only. VoIP communications really shines here because you don’t have to choose a single provider to meet all of your communications requirements.

Skyetel is by far the easiest provider to set up with OpenSIPS. See our earlier tutorial for a special offer that will get you half-price calling for up to $500. Effective 10/1/2023, $25/month minimum spend required. Once you’re registered on the Skyetel site, add a new EndPoint Group using the IP address of your OpenSIP server and designate UDP 5060 as the access port. Sign up for a DID and map it to the OpenSIPS Endpoint Group. Done. In the OpenSIPS Control Panel, navigate to System -> Dynamic Routing and click Add Gateway. Using the template below, create 5 Proxy gateways for the following Skyetel data centers:

  • skyetel-NW 52.41.52.34
  • skyetel-SW 52.8.201.128
  • skyetel-NE 52.60.138.31
  • skyetel-SE 50.17.48.216
  • skyetel-EU 35.156.192.164

Begin by whitelisting the IP addresses of your SIP providers in /etc/iptables/rules.v4 just below the existing 10.8.0.0/24 rule. The entries should look like this:

-I INPUT -s 52.41.52.34 -j ACCEPT

Once you’ve entered IP addresses for your providers, issue the command: iptables-restart

Next, we need to create what Asterisk users know as an Outbound Route. This tells OpenSIPS to send dialed numbers in 11-digit format to Skyetel for termination. We’ve already created the Dial Plan rule for calling out by dialing 1 plus a 10-digit number. So, while you’re still in the Dynamic Routing section of the OpenSIPS Control Panel, click on the Rules tab at the top of the template. Then click Add Rule. Begin by clicking Add ID button and choosing Group ID 0. In the Prefix field, type 1. Now click the Add GW button 3 times after choosing the Skyetel gateways in the following order from the GW pull-down list: skyetel-nw, skyetel-sw, and skyetel-se. Those are the three currently operational Skyetel gateways. When you’re finished, your template should look like the following. Then click the Add button to save the new rule. Click Reload Server to load the new rule into OpenSIPS. Then repeat this procedure leaving the Prefix field blank so that you can make 10-digit calls as well.

Finally, we need to create what Asterisk users know as an Inbound Route. This tells OpenSIPS where to send incoming calls from our Skyetel DID. OpenSIPS handles inbound routes by defining a User Alias for the Username to which you want to route the incoming DID calls. Click on Users -> Alias Management -> Add New Alias to get started. Fill in the form using the following template and then click Add.

  • Username: 7701 (the extension to which to route the incoming calls)
  • Domain: opensips.xyz.com (the FQDN of your OpenSIPS server)
  • Alias Username: 18435551212 (the 11-digit Skyetel DID)
  • Alias Domain: 11.12.13.14 (the IP address of your OpenSIPS server)
  • Alias Type: dbaliases

Introducing the VoIP Blacklist

We’ve always dreamed of an effective VoIP Blacklist, and many have tried. But the crowd-sourced VoIP Blacklist at voipbl.org is the real deal. Everybody can post entries (including the bad guys) and, magically, most of the illegitimate entries get sifted out before the next day’s list is released. The list gets populated every night while you sleep. Here are the steps to install the VoIP Blacklist with IPset:

apt update && apt install ipset iptables netfilter-persistent ipset-persistent iptables-persistent
cd /usr/local/sbin
wget http://incrediblepbx.com/voipbl-update
chmod +x voipbl-update
sed -i 's|fail2ban restart|fail2ban restart\n/usr/local/sbin/voipbl-update|' iptables-restart
iptables-restart
ipset list voipbl
ipset list voipbl | wc -l

Then create a cron job in /etc/crontab to run /usr/local/sbin/voipbl-update every day to update the VoIP blacklist.

1 4 * * * root /usr/local/sbin/voipbl-update > /dev/null 2>&1

Congratulations! You now have a functioning OpenSIPS 3 server that can process incoming calls from SIP URIs as well as DIDs. And you can make SIP URI and 11-digit PSTN calls using your SIP softphone that’s registered to your OpenSIPS server. See you next week. Enjoy!

Continue Reading: Best of Both Worlds: Safely Marrying Asterisk to OpenSIPS

Originally published: Monday, October 4, 2021



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Special Thanks to Our Generous Sponsors


FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.

BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.

The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.

VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
 

Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
 



  1. Nerd Vittles receives referral fees from some VoIP service providers to help cover the costs of our blog. We never recommend particular companies solely to generate commissions. We also test all services that we recommend. []

One-Minute Wonder: It’s Incredible PBX 2021 for VirtualBox




If you’re new to the VoIP world and want to kick the tires to see what you’re missing, then today’s one minute setup is for you. You’ll get a $10 credit to try out some penny-a-minute calls and to purchase a $1 a month phone number in your choice of area codes. If you decide VoIP is not for you, you don’t have to buy anything ever. And you can use almost any desktop computer you already own to bring up the VirtualBox® edition of Incredible PBX® 2021.

If you’ve followed Nerd Vittles over the years, you already know that VirtualBox from Oracle® is one of our favorite platforms. Once VirtualBox is installed on your desktop computer, adding Incredible PBX is a snap. Download the latest Incredible PBX 2021 image from SourceForge, double-click on the downloaded image, check the initialize MAC address box, and boom. In less than a minute, your PBX is ready to use with the very latest components of Asterisk® 18 and FreePBX® 15. There are no hidden fees or crippleware to hinder your use of Incredible PBX for as long as you like. Just set up an account with our Platinum provider, Skyetel, and you can start making calls in minutes. Of course, the Incredible PBX feature set is included as well which brings you nearly three dozen applications for Asterisk that will revolutionize your communications platform. Speech-to-text, voice recognition, and a Siri-like telephony interface are as close as your SIP phone.

Installing Oracle VM VirtualBox

Oracle’s virtual machine platform inherited from Sun is amazing. It’s not only free, but it’s pure GPL2 code. VirtualBox gives you a virtual machine platform that runs on top of any desktop operating system. In terms of limitations, we haven’t found any. We even tested this on an Atom-based Windows 7 machine with 2GB of RAM, and it worked without a hiccup. So step #1 today is to download one or more of the VirtualBox installers from VirtualBox.org or Oracle.com. Our recommendation is to put all of the 100MB installers on a 4GB thumb drive.1 Then you’ll have everything in one place whenever and wherever you happen to need it. Once you’ve downloaded the software, simply install it onto your favorite desktop machine. Accept all of the default settings, and you’ll be good to go. For more details, here’s a link to the Oracle VM VirtualBox User Manual.

NOTE: The Incredible PBX 2021 VM requires a VirtualBox 6.x platform. Adjust screen size in View -> Virtual Screen.

Installing the Incredible PBX 2021 Image

To begin, download the Incredible PBX 2021 image (3.1 GB) onto your desktop.

Next, double-click on the Incredible PBX .ova image on your desktop. Be sure to check the box to initialize the MAC address of the image if you’re using an older version of VirtualBox. Then click Import. Once the import is finished, you’ll see a new Incredible PBX 2021 virtual machine in the VM List of the VirtualBox Manager Window. Let’s make a couple of one-time adjustments to the Incredible PBX configuration to account for possible differences in sound and network cards on different host machines.

(1) Click once on the Incredible PBX virtual machine in the VM List. Then (2) click the Settings button. In System tab, check Hardware Clock in UTC Time. In the Audio tab, check the Enable Audio option and choose your sound card. In the Network tab for Adapter 1, check the Enable Network Adapter option. From the Attached to pull-down menu, choose Bridged Adapter. Then select your network card from the Name list. Then click OK. That’s all the configuration that is necessary for Incredible PBX.

Running Incredible PBX 2021 in VirtualBox

Once you’ve imported and configured the Incredible PBX Virtual Machine, you’re ready to go. Highlight the Incredible PBX virtual machine in the VM List on the VirtualBox Manager Window and click the Start button. The standard Linux boot procedure will begin and, within a few seconds, you’ll get the familiar Linux login prompt. During the bootstrap procedure, you’ll see a couple of dialogue boxes pop up that explain the keystrokes to move back and forth between your host operating system desktop and your virtual machine. Remember, you still have full access to your desktop computer. Incredible PBX is merely running as a task in a VM window. Always gracefully halt Incredible PBX just as you would on any computer.

Here’s what you need to know. To work in the Incredible PBX virtual machine, just left-click your mouse while it is positioned inside the VM window. To return to your host operating system desktop, press the right Option key on Windows machines or the left Command key on any Mac. On Linux desktops, press the right Ctrl key. For other operating systems, read the dialogue boxes for instructions on moving around. To access the Linux CLI, login as root with the default password: password. Change your root password when you are prompted to do so. Then update your admin password for web access: ./admin-pw-change. Also update your admin password for web applications: ./apache-pw-change. You’ll need these admin passwords to access the web GUI to manage your PBX as well as to use the AsteriDex and Reminders web apps. The above password updates are automatically requested when you first activate the virtual machine. You can update all of your other passwords using the scripts provided in /root. For example, you’ll want to set the email delivery address for incoming faxes by running: ./avantfax-email-change. And set the AvantFax admin password by running: ./avantfax-pw-change. When running the AvantFax web application, be advised that you first will be prompted for your Apache admin credentials. Then you will be prompted for your AvantFax admin credentials.

Setting the Date and Time with VirtualBox

On some platforms, VirtualBox has a nasty habit of mangling the date and time of your virtual machine. Verify that you have enabled the Hardware Clock in UTC Time option for your virtual machine as documented above. If pbxstatus still shows an incorrect time, manually set the date and time and then update the hardware clock. Here’s how assuming 08130709 is the month (August), day (13), and correct time (7:09 a.m.) of your server:

date 08130709
clock -w

Configuring Skyetel for Incredible PBX 2021

If you’d like to try out the Skyetel service at no charge, here’s the drill. Sign up for Skyetel service to take advantage of the Nerd Vittles specials. First, complete the Prequalification Form here. You then will be provided a link to the Skyetel site to complete your registration. Once you have registered on the Skyetel site and your account has been activated, open a support ticket and request the $10 credit for your account by referencing the Nerd Vittles special offer. Once you are satisfied with the service, fund your account as desired, and Skyetel will match your deposit of up to $250 simply by opening another ticket. That gets you up to $500 of half-price calling. Credit is limited to one per person, company, and address. Effective 10/1/2023, $25/month minimum spend required.

Skyetel does not use SIP registrations to make connections to your PBX. Instead, Skyetel utilizes Endpoint Groups to identify which servers can communicate with the Skyetel service. An Endpoint Group consists of a Name, an IP address, a UDP or TCP port for the connection, and a numerical Priority for the group. For incoming calls destined to your PBX, DIDs are associated with an Endpoint Group to route the calls to your PBX. For outgoing calls from your PBX, a matching Endpoint Group is required to authorize outbound calls through the Skyetel network. Thus, the first step in configuring the Skyetel side for use with your PBX is to set up an Endpoint Group. Here’s a typical setup for Incredible PBX 16-15:

  • Name: MyPBX
  • Priority: 1
  • IP Address: PBX-Public-IP-Address
  • Port: 5060
  • Protocol: UDP
  • Description: my.incrediblepbx.com

To receive incoming PSTN calls, you’ll need at least one DID. On the Skyetel site, you acquire DIDs under the Phone Numbers tab. You have the option of Porting in Existing Numbers (free for the first 60 days after you sign up for service) or purchasing new ones under the Buy Phone Numbers menu option.

Once you have acquired one or more DIDs, navigate to the Local Numbers or Toll Free Numbers tab and specify the desired SIP Format and Endpoint Group for each DID. Add SMS/MMS and E911 support, if desired. Call Forwarding and Failover are also supported. That completes the VoIP setup on the Skyetel side. System Status is always available here.

If VirtualBox is sitting behind a router or firewall on a private LAN, you’ll need to forward ports UDP 5060 and 10000-20000 in your router to the private LAN address of your Incredible PBX server. Also edit your extensions in the GUI and set NAT=YES in the Advanced tab of every extension. In Settings -> Asterisk SIP Settings, click the Detect Network Settings button and then Submit your changes and reload the Asterisk dialplan when prompted.

Configuring VoIP.ms for Incredible PBX 2021

To sign up for VoIP.ms service, may we suggest you use our signup link so that Nerd Vittles gets a referral credit for your signup. Once your account is set up, you’ll need to set up a SIP SubAccount and, for Authentication Type, choose Static IP Authentication and enter your Incredible PBX 2021 server’s public IP address. For Transport, choose UDP. For Device Type, choose Asterisk, IP PBX, Gateway or VoIP Switch. Order a DID in their web panel, and then point the DID to the SubAccount you just created. Be sure to specify atlanta1.voip.ms as the POP from which to receive incoming calls.

Configuring V1VoIP for Incredible PBX 2021

To sign up for V1VoIP service, sign up on their web site. Then login to your account and order a DID under the DIDs tab. Once the DID has been assigned, choose View DIDs and click on the Forwarding button beside your DID. For Option #1, choose Forward to IP Address/PBX. For the Forwarding Address, enter the public IP address of your server. For the T/O (timeout) value, set it to 2o seconds. Then click the Update button. Under the Termination tab, create a new Endpoint with the public IP address of your server so that you can place outbound calls through V1VoIP.

Configuring Anveo Direct for Incredible PBX 2021

To sign up for Anveo Direct service, sign up on their web site and then login. After adding funds to your account, purchase a DID under Inbound Service -> Order DID. Next, choose Configure Destination SIP Trunk. Give the Trunk a name. For the Primary SIP URI, enter $[E164]$@server-IP-address. For Call Options, select your new DID from the list. You also must whitelist your public IP address under Outbound Service -> Configure. Create a new Call Termination Trunk and name it to match your server. For Dialing Prefix, choose six alphanumeric characters beginning with a zero. In Authorized IP Addresses, enter the public IP address of your server. Set an appropriate rate cap. We like $0.01 per minute to be safe. Set a concurrent calls limit. We like 2. For the Call Routing Method, choose Least Cost unless you’re feeling extravagant. For Routes/Carriers, choose Standard Routes. Write down your Dialing Prefix and then click the Save button.

Before you can make outbound calls through Anveo Direct from your PBX, you first must configure the Dialing Prefix that you wrote down in the previous step. Log into the GUI as admin using a web browser and edit the Anveo-Out trunk in Connectivity -> Trunks. Click on the custom-Settings tab and replace anveo-pin with your actual Dialing Prefix. Click Submit and Apply Config to complete the setup.

By default, incoming Anveo Direct calls will be processed by the Default inbound route on your PBX. If you wish to redirect incoming Anveo Direct calls using DID-specific inbound routes, then you’ve got a bit more work to do. In addition to creating the inbound route using the 11-digit Anveo Direct DID, enter the following commands after logging into your server as root using SSH/Putty:

cd /etc/asterisk
echo "[from-anveo]" >> extensions_custom.conf
echo "exten => _.,1,Ringing" >> extensions_custom.conf
echo "exten => _.,n,Goto(from-trunk,\\${SIP_HEADER(X-anveo-e164)},1)" >> extensions_custom.conf
asterisk -rx "dialplan reload"

Configuring a Softphone for Incredible PBX 2021

We’re in the home stretch now. You can connect virtually any kind of telephone to your new PBX. Plain Old Phones require an analog telephone adapter (ATA) which can be a separate board in your computer from a company such as Digium. Or it can be a standalone SIP device such as ObiHai’s OBi100 or OBi110 (if you have a phone line from Ma Bell to hook up as well). SIP phones can be connected directly so long as they have an IP address. These could be hardware devices or software devices such as the YateClient softphone. We’ll start with a free one today so you can begin making calls. You can find dozens of recommendations for hardware-based SIP phones both on Nerd Vittles and the PIAF Forum when you’re ready to get serious about VoIP telephony.

We recommend YateClient for Windows which is free. Download it from here. Run YateClient once you’ve installed it and enter the credentials for the 701 extension on Incredible PBX. You can find them by running /root/show-passwords. You’ll need the IP address of your server plus your extension 701 password. In the YateClient, fill in the blanks using the IP address of your Server, 701 for your Username, and whatever Password was assigned to the extension when you installed Incredible PBX. Click OK to save your entries.

Configuring Incredible PBX 2021 for VirtualBox

In order to take advantage of all the Incredible PBX applications, you’ll need to obtain IBM text-to-speech (TTS) and speech-to-text (STT) credentials as well as a (free) Application ID for Wolfram Alpha.

This Nerd Vittles tutorial will walk you through getting your IBM account set up and obtaining both your TTS and STT credentials. Be sure to write down BOTH sets of credentials which you’ll need in a minute. For home and SOHO use, IBM access and services are mostly FREE even though you must provide a credit card when signing up. The IBM signup process explains their pricing plans.

To use Wolfram Alpha, sign up for a free Wolfram Alpha API account. Just provide your email address and set up a password. It takes less than a minute. Log into your account and click on Get An App ID. Make up a name for your application and write down (and keep secret) your APP-ID code. That’s all there is to getting set up with Wolfram Alpha. If you want to explore costs for commercial use, there are links to let you get more information.

In addition to your Wolfram Alpha APPID, there are two sets of IBM credentials to plug into the Asterisk AGI scripts. Keep in mind that there are different usernames and passwords for the IBM Watson TTS and STT services. The TTS credentials will look like the following: $IBM_username and $IBM_password. The STT credentials look like this: $API_USERNAME and $API_PASSWORD. Don’t mix them up. 🙂

All of the scripts requiring credentials are located in /var/lib/asterisk/agi-bin so switch to that directory after logging into your server as root. Edit each of the following files and insert your TTS credentials in the variables already provided: nv-today2.php, ibmtts.php, and ibmtts2.php. Edit each of the following files and insert your STT credentials in the variables already provided: getquery.sh, getnumber.sh, and getnumber2.sh. Finally, edit 4747 and insert your Wolfram Alpha APPID.

Using AsteriDex with Incredible PBX

AsteriDex is a web-based dialer and address book application for Asterisk and Incredible PBX. It lets you store and manage phone numbers of all your friends and business associates in an easy-to-use SQLite3 database. You simply call up the application with your favorite web browser: http://pbx-ip-address/asteridex4/. When you click on a contact that you wish to call, AsteriDex first calls you at extension 701, and then AsteriDex connects you to your contact through another outbound call made using your default outbound trunk that supports numbers in the 1NXXNXXXXXX format.

Keeping FreePBX 15 Modules Current

We strongly recommend that you periodically update all of your FreePBX modules to eliminate bugs and to reduce security vulnerabilities. From the Linux CLI, log into your server as root and issue the following commands:

rm -f /tmp/*
fwconsole ma upgradeall
fwconsole reload
/root/sig-fix
systemctl restart apache2
/root/sig-fix

Taking Incredible PBX for a Test Drive

You can take Incredible PBX on a test drive by dialing D-E-M-O (3366) from any phone connected to your PBX.

With Allison’s Demo IVR, you can choose from the following options:

  • 0. Chat with Operator — connects to extension 701
  • 1. AsteriDex Voice Dialer – say "Delta Airlines" or "American Airlines" to connect
  • 2. Conferencing – log in using 1234 as the conference PIN
  • 3. Wolfram Alpha Almanac – say "What planes are flying overhead"
  • 4. Lenny – The Telemarketer’s Worst Nightmare
  • 5. Today’s News Headlines — courtesy of Yahoo! News
  • 6. Weather by ZIP Code – enter any 5-digit ZIP code for today’s weather
  • 7. Today in History — courtesy of OnThisDay.com
  • 8. Chat with Nerd Uno — courtesy of SIP URI connection to 3CX iPhone Client
  • 9. DISA Voice Dialer — say any 10-digit number to be connected
  • *. Current Date and Time — courtesy of Incredible PBX

Originally published: Sunday, March 28, 2021  Updated: Tuesday, November 30, 2021



Need help with Asterisk? Visit the VoIP-info Forum.


 



  1. Many of our purchase links refer users to Amazon when we find their prices are competitive for the recommended products. Nerd Vittles receives a small referral fee from Amazon to help cover the costs of our blog. We never recommend particular products solely to generate Amazon commissions. However, when pricing is comparable or availability is favorable, we support Amazon because Amazon supports us. []

SPAM Blocker & CNAM Cornucopia for Incredible PBX 2021




If you enjoy calls from politicians and car warranty offers as much as we do, then today’s your lucky day. Blocking spam phone calls has been a challenge to put it charitably. Thanks to some earlier work by Stewart Nelson on the DSLR forum as well as Stewart’s considerable hand-holding in the development of our previous tutorials, we want to introduce an updated call screening approach for Incredible PBX 2021 that takes into account some recent changes in FreePBX® design. In a nutshell, the previous implementation no longer works because of some FreePBX plumbing changes that eliminated the "hook" we were using to intercept and screen incoming calls.

If you missed the earlier article, here’s the design. First time callers that are not on your WhiteList will be prompted to "press 5 to connect." Since most spam calls sit in a queue for several seconds before a live person chimes in, that person won’t hear the prompt. After 10 seconds or an invalid response, the call is sent to voicemail. In the alternative, you can play a SIT tone and disconnect the call or you can send the call to your favorite uncle, Lenny. When a successful caller calls again, the caller will be connected without a prompt. Once installed, you can change the voice prompt to a number other than 5 by modifying lines 11 and 13 of the context [sub-log-caller] which you will find in extensions_custom.conf in the /etc/asterisk directory at the completion of this install.

While today’s approach won’t block every robocaller, our testing suggests that it will catch more than 95% of these annoying calls. Using CallerID Superfecta coupled with the Asterisk® Phanebook will provide an extremely low-cost solution both for blocking spammers AND for displaying accurate CNAM data for incoming calls. The silver lining is you’ll only pay for CNAM lookups from legitimate callers once, and you have a choice of using OpenCNAM or BulkCNAM with the scripts we’ll provide today. Last, but not least, you’ll also get CNAM data for outgoing calls in your CDR logs.

Here’s the actual dialplan addition that will monitor your incoming calls:

[sub-log-caller]
exten => s,1,NoOp(*** begin sub-log-caller ***)
exten => s,n,Set(email='root')
exten => s,n,GotoIf($['${MESSAGE(from)}' != '']?SMSINCOMING)
exten => s,n,GotoIf(${DB_EXISTS(cidname/${CALLERID(num)})}?CNAMOK)
;exten => s,n,Goto(WHITELISTED)
exten => s,n,GotoIf($[${DB(SPAMCHECK/deactivate)} = 1]?CONNECTNOW)
exten => s,n,GotoIf($[${DB(cidname/0)} = SPAMCHECK]?CONNECTNOW)
exten => s,n,Playback(silence/1)
;exten => s,n,Goto(ANONTEST)
exten => s,n,Playback(custom/press5)
exten => s,n,Read(MYCODE,beep,1,n,1,10)
exten => s,n,GotoIf($["${MYCODE}" = "5"]?ANONTEST)
exten => s,n(FLUNKED),NoOp(*** Caller FLUNKED screening ***)
exten => s,n,Dial(local/*701@from-internal) ; uncomment to send to 701 VM
;exten => s,n,Dial(local/53669@from-internal) ; uncomment to send to Lenny
exten => s,n,Zapateller()
exten => s,n,Hangup
exten => s,n,Return()
exten => s,n(SMSINCOMING),NoOp(${MESSAGE(from)})
exten => s,n,NoOp(${MESSAGE(body)})
exten => s,n,GotoIf($["${email}" = "root"]?NOEMAIL)
exten => s,n,system(echo "FROM: ${MESSAGE(from)} \nVIA: ${CDR(did)} \n${MESSAGE(body)}" | `/usr/bin/which mail` -s "Incoming SMS Message" ${email})
;exten => s,n,SendText("Received but cannot reply now.")
exten => s,n(NOEMAIL),Hangup
exten => s,n,Return()
exten => s,n(CNAMOK),Set(CALLERID(name)=${DB(cidname/${CALLERID(number)})})
exten => s,n,Goto(WHITELISTED)
exten => s,n(ANONTEST),GotoIf($[${CALLERID(num)} > 0]?WHITELISTNOW:CONNECTNOW) 
exten => s,n(WHITELISTNOW),Set(DB(cidname/${CALLERID(number)})=${CALLERID(name)})
exten => s,n,Set(CALLERID(all)="${CALLERID(name)} <${CALLERID(number)}>")
exten => s,n,Goto(SENDEMAIL)
exten => s,n(WHITELISTED),Set(CALLERID(all)="${CALLERID(name)} <${CALLERID(number)}>")
exten => s,n,Goto(CONNECTNOW)
exten => s,n(SENDEMAIL),NoOp(WhiteListed: ${CALLERID(all)})
exten => s,n,GotoIf($["${email}" = "root"]?CONNECTNOW)
exten => s,n,system(echo "In Asterisk Phone Book, verify new CNAM entry of ${CALLERID(name)} for ${CALLERID(number)}." | `/usr/bin/which mail` -s "Incredible PBX CNAM Reminder" ${email})
exten => s,n(CONNECTNOW),NoOp(*** end of sub-log-caller ***)
exten => s,n,Return()
;-------------------------------------------------------------------------------

 
The beauty of today’s design is that it won’t interfere with your existing call processing rules. In other words, FreePBX Inbound Routes sent to IVRs, Ring Groups, Conferences, and even incoming Faxes still will be processed exactly as they have been in the past once the CallerID number makes it onto your WhiteList. Unlike the previous design which tweaked the FreePBX Core module slightly, today’s implementation uses a slightly modified [app-blacklist-check] context to kick off our screening component above. This eliminates the need to modify the core module each time FreePBX updates the module. We’ve also enhanced the install to support those using the new Incredible PBX 2021 PUBLIC platform. This gives you the same SPAM protection for calls reaching your PBX directly via a SIP URI instead of a commercial DID.

Here are the basic steps to get this working:

  1. Configure and Enable CallerID Superfecta in FreePBX
  2. Enable CallerID Superfecta on All Inbound Routes
  3. Set the Proper Context for Your Trunks
  4. Download & Install Call Screener 2021
  5. Import Previous Callers into WhiteList

1. Configuring CallerID Superfecta in FreePBX

CallerID Superfecta is an integral component in today’s new call screening design. It will be used both to populate the Asterisk Phonebook’s WhiteList and to provide CallerID Name (CNAM) data about your callers while assuring that you only pay for one CNAM query even though grandma may call you a dozen times a day. We use the Asterisk Phonebook as the whitelist of authorized callers. The way CallerID Superfecta works is it checks multiple sources for a match on the incoming CallerID Number. As soon as a match is found, the checking ends and the CallerID Number and Name are passed to the Call Screening script.

The CallerID Superfecta lookup sequence needs to be set as follows in the United States: AsteriDex (if desired), Asterisk Phonebook (required), and then one of the following commercial CNAM lookup services: OpenCNAM or BulkCNAM. In other countries, there still may be free CNAM services, but they’ve all disappeared in the U.S. market. We’ve documented the other available sources in a previous Nerd Vittles article.

Low-volume OpenCNAM Value pricing provides global lookups for $0.0028 each. BulkCNAM provides CNAM queries with RoboCall identification for $0.002 per query. If you sign up with OpenCNAM, you will need your Account SID and Auth Token to configure CallerID Superfecta and to populate the Call Screening script. If you sign up with BulkVS, you will need your API Key from the API Credentials tab in your BulkVS Dashboard.

With your credentials in hand, login into FreePBX as admin and navigate to Admin -> CID Superfecta -> Default. Arrange and enable the lookup sources in the following order: AsteriDex, Asterisk Phonebook, and then either OpenCNAM or BulkCNAM (in the U.S. market) or your country’s best CNAM lookup source. Be sure to enter your credentials for the CNAM provider by clicking on the wrench icon beside the provider. If your incoming trunks already provide CNAM lookups (such as BulkVS and Incredible PBX Trunking), then you can substitute Trunk Provided as your CNAM lookup service. With Incredible PBX Trunking, in addition to free CNAM lookups, you also get SPAM detection at no additional cost. For details on the service, follow this link. Then we typically set Telco Data as the last lookup source which will at least give you the city and state of the caller.

2. Enabling CallerID Superfecta on Inbound Routes

By default, CallerID Superfecta is not enabled for incoming calls to your PBX. You must enable it on every Inbound Route by navigating to Connectivity -> Inbound Routes and then editing each of your routes. Then click on the Other tab and set Enable Superfecta Lookup to YES and set the Superfecta Scheme to DEFAULT. Click SUBMIT to save your route settings and then reload the dialplan when prompted.

3. Setting the Proper Context for Your Trunks

It’s equally important to make certain that the CallerID Numbers for all of your incoming calls arrive in the same format. Computers are stupid. 8005551212 and 18005551212 and +18005551212 are completely different callers as far as your PBX is concerned. If different trunks deliver calls with CallerID Numbers formatted differently, then you would need to whitelist ALL of the various permutations for every caller in the Asterisk Phonebook. For those in the U.S. and Canada that primarily receive calls from the U.S. and Canada, we recommend setting the context entry in every trunk to from-pstn-e164-us. This will handle the translation of all 3 number formats above into 10-digit numbers. Calls from other countries will not be affected.

4. Downloading & Installing Call Screener 2021

Now let’s put all the Call Screener components in place and configure the screening setup to meet your own requirements. To get started, log into Incredible PBX as root and issue the following commands:

mkdir /tmp/CALL-SCREENER
cd /tmp/CALL-SCREENER
wget http://incrediblepbx.com/CallScreener2021.tar.gz
tar zxvf CallScreener2021.tar.gz
rm -f CallScreener2021.tar.gz
./install

Once the install is begun, the editor will open to the dialplan code. In the [sub-log-caller] context, you have a few options. First, you need to choose how to handle incoming calls where the caller does not enter the "press5″ number prompt in a timely manner. The default setup (line 14) sends these callers to voicemail for extension 701. You can change the voicemail extension, or you can elect to treat the calls differently. We’ve provided two additional options. Line 15 will send the calls to Lenny at extension 53669. Line 16 will send the calls to Zapateller which is the universal tone for numbers that are not in service. You should enable only one of these three options and comment out the other two by placing a semicolon (;) at the start of the other two lines. If you have fax detection enabled on your PBX, you probably would not want to send failed calls to either Lenny or Zapateller since you may never know the incoming faxes failed. Similarly, if you get calls from people with rotary dial phones such as Grandma, you probably don’t want her talking to Lenny or listening to Zapateller tones.

The next option is which number to prompt callers to press. The default is 5. But you can change it by modifying the existing press5 entry on line 10 and entering the number to match on line 12. Available choices are 5 through 9.

The final option in the [sub-log-caller] context is to activate email notifications for new callers that pass the screening test. This is especially important if you receive lots of calls from cellphone users. Most of those calls will arrive with a CNAM entry of nothing more than the caller’s City and State. Activating an email reminder will notify you to update the Asterisk Phonebook entry for such callers to replace the City, State entry with the caller’s actual name so that your CDR listings and future calls provide accurate CNAM information for the caller. To activate email reminders, replace root in Set(email="root") in line 2 with your actual email address.

The [macro-dialout-trunk-predial-hook] context handles populating the Asterisk Phonebook WhiteList for outbound calls you make to people that are not yet in your Asterisk Phonebook. These numbers will automatically be added to your whitelist, but you also have the option of adding CNAM entries for these outbound calls using either OpenCNAM or BulkCNAM for outbound calls to numbers that are not yet in your Asterisk Phonebook. To activate CNAM lookups, simply uncomment either line 4 or 5 in the context. For the service you have activated, remember to also enter your Account SID and Auth Token in the case of OpenCNAM or your API Key in the case of BulkCNAM. If you leave both lines commented out which is the default, the callee’s phone number will be entered as both the CNAM and CNUM whitelist entry in the Asterisk Phonebook.

Once you have made all the changes desired, save the template by pressing Ctl-X, then Y, then ENTER. The installer then will complete installation of the Call Screener 2021 components.

5. Importing Previous Callers into WhiteList

We appreciate that you may not want to aggravate callers that have been calling you for years by making them jump through hoops the next time they call. So here’s a quick way to populate your Asterisk Phonebook with the names and numbers of previous callers. For entries where the CNAM is merely the CallerID Number, future calls from these numbers still will be looked up with OpenCNAM or BulkCNAM to obtain an actual CNAM match. We’ve made a couple of assumptions that you are more than welcome to adjust to meet your own needs. First, we’ve limited the list to callers from the past two calendar years. Second, we’ve only captured calls that lasted more than 15 seconds. We’ll drop down to the Linux CLI to build the list of callers to import. Then we’ll use the FreePBX GUI to import the list into the Asterisk Phonebook. While building the import list, you’ll have an opportunity to prune the list and remove any undesirable entries using nano. To generate the .csv file, issue the following commands:

cd /root
./export-CDR

Now you should have a 2YR-clean.csv file in its final form for import. Copy the file to your desktop PC and open FreePBX in your browser. Navigate to Admin -> Asterisk Phonebook. Click Import Phonebook and then Browse. Select the 2YR-clean.csv file from your desktop. Then click Upload. Take a final look at the new entries in your Asterisk Phonebook to make sure nothing came unglued, and you’re all set.
 

Originally published: Thursday, March 4, 2021



Need help with Asterisk? Visit the VoIP-info Forum.


 

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The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.

VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
 

Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
 




 

A New Day: Introducing Incredible PBX 2021 for Ubuntu 20.04

We’ve completed the rollout of Incredible PBX 2021 for Debian 10 and, thanks to the terrific work of @jaminmc, today we’re pleased to introduce Incredible PBX 2021 for Ubuntu 20.04 LTS with its ten-year life cycle.

In addition to @jaminmc, we also want to offer our special thanks to the many talented individuals on the VoIP-Info.org Forum who work through the growing pains of these new releases to bring you open source products at zero cost. Come join the party!

If you’re using on-premise hardware, begin by downloading the ISO image of Ubuntu 20.04 for amd64. Follow our previous tutorials for tips on installation with VirtualBox or VMware ESXi. If you’d prefer to experiment in the cloud for about a penny an hour, open an account at Vultr or Digital Ocean using our referral links that support the Nerd Vittles project. You’ll also get some free credit to try out the service. Then create a new $5/month Ubuntu 20.04, 64-bit instance in your favorite city. Want some cheaper KVM cloud alternatives? Visit the Incredible PBX Wiki.

If your PBX is sitting behind a NAT-based router, you’ll need to redirect incoming UDP 5060-5061 and UDP 10000-20000 traffic to the private IP address of your server. This is required for all of the SIP providers included in the Incredible PBX 2021 build. Otherwise, all inbound calls will fail.

Installing Incredible PBX 2021 on Ubuntu 20.04 Server

Once your Ubuntu 20.04 platform is up and running, login as root using SSH or Putty. If you wish to use the default Asterisk 18 platform, issue the commands below to kick off the install. If you’d prefer to stick with Asterisk 16 for the time being and perhaps upgrade to Asterisk 18 later with the included upgrade script, then edit the script once you download it and change 18 to 16 in line 34 of the script before executing it.

wget http://incrediblepbx.com/IncrediblePBX2021-U.sh
chmod +x IncrediblePBX2021-U.sh
./IncrediblePBX2021-U.sh

At about 5 minutes into the install procedure, you’ll be prompted for your telephone country code. It’s 1 for Canada and the United States. Once the installation completes, reboot and you should be good to go.

Next Steps with Incredible PBX 2021

Before you can manage your PBX through a web browser, you first will need to set the admin passwords for FreePBX, Apache web apps such as Reminders and AsteriDex, and AvantFax (if you are using Incredible Fax). These all can be set by logging into your server as root and issuing the following commands: admin-pw-change, apache-pw-change, and avantfax-pw-change. The AvantFax password can also be reset with a browser by first logging in as admin with a password of password.

Outbound mail functionality needs to be working so that you can receive voicemail messages and faxes by email. To prevent SPAM, most ISPs and ITSPs block messages from downstream mail servers. That would be you. The easiest way to resolve this is to configure SendMail using Gmail as an SMTP Smarthost. You obviously need a Gmail account to implement this and, if you have turned on two-factor authentication for your Gmail account, you also will need to obtain an App password for your Gmail account, and use that in lieu of your regular Gmail password when configuring SendMail. With your Gmail username and password in hand, log into your server as root and run: /root/enable-gmail-smarthost-for-sendmail.

If your Incredible PBX 2021 is hosted with a cloud provider, be advised that many providers do not include a swap file as part of their offering. FreePBX requires a swap file. To add one, issue this command after logging into your server as root: /root/create-swapfile-DO.

To correctly set the time on your PBX, run: /root/timezone-setup.

By default, the voicemail password for each of the configured extensions (701-705) is set to the extension number. This means the user will be prompted to set a voicemail password on the first login to voicemail for each extension. A phone must be registered to the actual extension to access its voicemail account. For example, once a phone is registered to extension 701, the voicemail setup can be accessed by dialing *98701.

If you want to send and receive faxes with Incredible PBX 2021, download the new Incredible Fax 2021 for Ubuntu script, make it executable (chmod +x incred*), and then run the following script while logged into your server as root: /root/incrediblefax2021-ubuntu20.04.sh. When prompted, accept all the defaults. Once the HylaFax and AvantFax components are installed, reboot your server. To send faxes, click on the AvantFax tab in the FreePBX GUI and enter your login credentials (default: admin/password). To receive incoming faxes once you have configured a trunk and DID for your PBX, login to the FreePBX GUI as admin. Navigate to Connectivity -> Inbound Routes. For each of your DIDs on which you wish to receive faxes, select the inbound route and click the Fax tab. Review the Default Inbound Route Fax settings for proper setup.

Overview of the Initial Asterisk Setup Process

For those new to PBXs, here’s a two paragraph summary of how Voice over IP (VoIP) works. Phones connected to your PBX are registered with Extensions so that they can make and receive calls. When a PBX user picks up a phone and dials a number, an Outbound Route tells the PBX which Trunk to use to place the call based upon established dialing rules. Unless the dialed number is a local extension, a Trunk registered with some service provider accepts the call, and the PBX sends the call to that provider. The provider then routes the call to its destination where the recipient’s phone rings to announce the incoming call. When the recipient picks up the phone, the conversation begins.

Looking at things from the other end, when a caller somewhere in the world wishes to reach you, the caller picks up a telephone and dials a number known as a DID that is assigned to you by a provider with whom you have established service. When the provider receives the call to your DID, it routes the call to your PBX based upon destination information you established with the provider. Your PBX receives the call with information identifying the DID of the call as well as the CallerID name and number of the caller. An Inbound Route on your PBX then determines where to send the call based upon that DID and CallerID information. Typically, a call is routed to an Extension, a group of Extensions known as a Ring Group, or an IVR or AutoAttendant giving the caller choices on routing the call to the desired destination. Once the call is routed to an Extension, the PBX rings the phone registered to that Extension. When you pick up the phone, the conversation begins.

Configuring Trunks with Incredible PBX GUI

Perhaps the most difficult component to configure in the PBX is the Trunk. Almost every provider has a different way of doing things. We’ve taken some of the torture out of the exercise by providing a script which will configure settings for dozens of providers in seconds. Once installed, all you need to do is edit the desired Trunk (Connectivity:Trunks), change the Disable Trunk entry to No, and insert your credentials in both the PEER Details and Registration string of the SIP Settings Outgoing and Incoming tabs. Skyetel is enabled by default and needs no setup on the PBX side.

Configuring Skyetel for Incredible PBX 2021

If you’ve decided to go with Skyetel, here’s the drill. Sign up for Skyetel service and take advantage of the Nerd Vittles specials. First, complete the Prequalification Form here. You then will be provided a link to the Skyetel site to complete your registration. Once you have registered on the Skyetel site and your account has been activated, open a support ticket and request the $10 credit for your account by referencing the Nerd Vittles special offer. Once you are satisfied with the service, fund your account as desired, and Skyetel will match your deposit of up to $250 simply by opening another ticket. That gets you up to $500 of half-price calling. Credit is limited to one per person/company/address/location. Effective 10/1/2023, $25/month minimum spend required.

Skyetel does not use SIP registrations to make connections to your PBX. Instead, Skyetel utilizes Endpoint Groups to identify which servers can communicate with the Skyetel service. An Endpoint Group consists of a Name, an IP address, a UDP or TCP port for the connection, and a numerical Priority for the group. For incoming calls destined to your PBX, DIDs are associated with an Endpoint Group to route the calls to your PBX. For outgoing calls from your PBX, a matching Endpoint Group is required to authorize outbound calls through the Skyetel network. Thus, the first step in configuring the Skyetel side for use with your PBX is to set up an Endpoint Group. Here’s a typical setup for Incredible PBX 2021:

  • Name: MyPBX
  • Priority: 1
  • IP Address: PBX-Public-IP-Address
  • Port: 5060
  • Protocol: UDP
  • Description: my.incrediblepbx.com

To receive incoming PSTN calls, you’ll need at least one DID. On the Skyetel site, you acquire DIDs under the Phone Numbers tab. You have the option of Porting in Existing Numbers (free for the first 60 days after you sign up for service) or purchasing new ones under the Buy Phone Numbers menu option.

Once you have acquired one or more DIDs, navigate to the Local Numbers or Toll Free Numbers tab and specify the desired SIP Format and Endpoint Group for each DID. Add SMS/MMS and E911 support, if desired. Call Forwarding and Failover are also supported. That completes the VoIP setup on the Skyetel side. System Status is always available here.

Configuring VoIP.ms for Incredible PBX 2021

To sign up for VoIP.ms service, may we suggest you use our signup link so that Nerd Vittles gets a referral credit for your signup. Once your account is set up, you’ll need to set up a SIP SubAccount and, for Authentication Type, choose Static IP Authentication and enter your Incredible PBX 2021 server’s public IP address. For Transport, choose UDP. For Device Type, choose Asterisk, IP PBX, Gateway or VoIP Switch. Order a DID in their web panel, and then point the DID to the SubAccount you just created. Be sure to specify atlanta1.voip.ms as the POP from which to receive incoming calls. In the Incredible PBX GUI, be sure to enable the VoIP.ms trunk.

Configuring V1VoIP for Incredible PBX 2021

To sign up for V1VoIP service, sign up on their web site. Then login to your account and order a DID under the DIDs tab. Once the DID has been assigned, choose View DIDs and click on the Forwarding button beside your DID. For Option #1, choose Forward to IP Address/PBX. For the Forwarding Address, enter the public IP address of your server. For the T/O (timeout) value, set it to 2o seconds. Then click the Update button. Under the Termination tab, create a new Endpoint with the public IP address of your server so that you can place outbound calls through V1VoIP. In the Incredible PBX GUI, be sure to enable all of the V1VoIP trunks.

Configuring Anveo Direct for Incredible PBX 2021

To sign up for Anveo Direct service, sign up on their web site and then login. After adding funds to your account, purchase a DID under Inbound Service -> Order DID. Next, choose Configure Destination SIP Trunk. Give the Trunk a name. For the Primary SIP URI, enter $[E164]$@server-IP-address. For Call Options, select your new DID from the list. You also must whitelist your public IP address under Outbound Service -> Configure. Create a new Call Termination Trunk and name it to match your server. For Dialing Prefix, choose six alphanumeric characters beginning with a zero. In Authorized IP Addresses, enter the public IP address of your server. Set an appropriate rate cap. We like $0.01 per minute to be safe. Set a concurrent calls limit. We like 2. For the Call Routing Method, choose Least Cost unless you’re feeling extravagant. For Routes/Carriers, choose Standard Routes. Write down your Dialing Prefix and then click the Save button.

Before you can make outbound calls through Anveo Direct from your PBX, you first must configure the Dialing Prefix that you wrote down in the previous step. Log into the GUI as admin using a web browser and edit the Anveo-Out trunk in Connectivity -> Trunks. Enable the Trunk. Then click on the custom-Settings tab and replace anveo-pin with your actual Dialing Prefix. Click Submit and Apply Config to complete the setup. In the Incredible PBX GUI, be sure to enable all of the remaining Anveo trunks.

By default, incoming Anveo Direct calls will be processed by the Default inbound route on your PBX. If you wish to redirect incoming Anveo Direct calls using DID-specific inbound routes, then you’ve got a bit more work to do. In addition to creating the inbound route using the 11-digit Anveo Direct DID, enter the following commands after logging into your server as root using SSH/Putty:

cd /etc/asterisk
echo "[from-anveo]" >> extensions_custom.conf
echo "exten => _.,1,Ringing" >> extensions_custom.conf
echo "exten => _.,n,Goto(from-trunk,\\${SIP_HEADER(X-anveo-e164)},1)" >> extensions_custom.conf
asterisk -rx "dialplan reload"

Configuring Extensions with Incredible PBX GUI

Extensions are created using the Incredible PBX GUI: Applications:Extensions. Many SIP phones expect extensions to communicate on UDP port 5060. If this is the case with your SIP phone or softphone, then always create Chan_SIP extensions which communicate on UDP 5060. If your SIP phone or softphone provide port flexibility, then you have a choice in the type of SIP extension to create: Chan_SIP or the more versatile PJSIP (UDP 5061). Just remember to always configure SIP extensions with NAT Mode=YES in the Advanced tab. If your VoIP phones or softphones support IAX connectivity, you may wish to consider IAX extensions which avoid NAT problems.

When you create a new Extension, a new entry is automatically created in the PBX Internal Directory. If you wish to allow individual users to manage their extensions or use the WebRTC softphone, then you will also have to create a (very) secure password for User Control Panel (UCP) access. Choose Admin:User Management and click on the key icon of the desired extension to assign a password for UCP and WebRTC access.

Configuring a Desktop Softphone for Incredible PBX

We’re in the home stretch now. You can connect virtually any kind of telephone to your new PBX. Plain Old Phones require an analog telephone adapter (ATA) which can be a separate board in your computer from a company such as Digium. Or it can be a standalone SIP device such as ObiHai’s OBi100 or OBi110 (if you have a phone line from Ma Bell to hook up as well). SIP phones can be connected directly so long as they have an IP address. These could be hardware devices or software devices such as the YateClient softphone. We’ll start with a free one today so you can begin making calls. You can find dozens of recommendations for hardware-based SIP phones both on Nerd Vittles and the PIAF Forum when you’re ready to get serious about VoIP telephony.

We recommend YateClient for Windows which is free. Download it from here. Run YateClient once you’ve installed it and enter the credentials for the 701 extension on Incredible PBX. You can find them by running /root/show-passwords. You’ll need the IP address of your server plus your extension 701 password. In the YateClient, fill in the blanks using the IP address of your Server, 701 for your Username, and whatever Password was assigned to the extension when you installed Incredible PBX. Click OK to save your entries.

Once you are registered to extension 701, close the Account window. Then click on YATE’s Telephony Tab and place some test calls to the numerous apps that are preconfigured on Incredible PBX. Dial a few of these to get started:

DEMO - Apps Demo
123 - Reminders
947 - Weather by ZIP Code
951 - Yahoo News
TODAY - Today in History
LENNY - The Telemarketer's Worst Nightmare

If you are a Mac user, another great no-frills softphone is Telephone. Just download and install it from the Mac App Store. For Android users, check out the terrific new VitalPBX Communicator. Works flawlessly with Incredible PBX.

Configuring a Softphone Extension on a Smartphone

Adding an Incredible PBX extension to your smartphone gets a little trickier. Whether you’re an iPhone or Android lover, all smartphones use batteries, and you don’t want to drain your battery by running a softphone as a foreground app all the time. Fortunately, you now have some choices in softphones engineered to work without draining your battery. While they all cost money, it’s not much money. We’ve written about all the choices, and you’ll find the links in our Softphone Provider Recommendations on the new Incredible PBX Wiki.

With PJsip extensions, you’re not limited to a single phone connection at a time, and we’ve preconfigured extension 701 to support five simultaneous connections. The setup on the softphone side is simple. For the server, enter the actual IP address of your PBX in the following format: 22.33.44.55:5061. Then enter 701 for the username and enter the password assigned to the 701 extension on your PBX. When an incoming call arrives, all the phones registered to extension 701 will ring simultaneously. Simply answer the call on the phone that is most convenient.

Configuring Outbound Routes in Incredible PBX GUI

Outbound Routes serve a couple of purposes. First, they assure that calls placed by users of your PBX are routed out through an appropriate trunk to reach their destination in the least costly manner. Second, they serve as a security mechanism by either blocking or restricting certain calls by requiring a PIN to complete the calls. Never authorize recurring charges on credit cards registered with your VoIP providers and, if possible, place pricing limits on calls with your providers. If a bad guy were to break into your PBX, you don’t want to give the intruder a blank check to make unauthorized calls. And you certainly don’t want to join the $100,000 Phone Bill Club.

To create outbound routes in the Incredible PBX GUI, navigate to Connectivity:Outbound Routes and click Add Outbound Route. In the Route Settings tab, give the Outbound Route a name and choose one or more trunks to use for the outbound calls. In the Dial Patterns tab, specify the dial strings that must be matched to use this Outbound Route. NXXNXXXXXX would require only 10-digit numbers with the first and fourth digits being a number between 2 and 9. Note that Outbound Routes are searched from the top entry to the bottom until there is a match. Make certain that you order your routes correctly and then place test calls watching the Asterisk CLI to make sure the calls are routed as you intended.

Configuring Inbound Routes in Incredible PBX GUI

Inbound Routes, as the name implies, are used to direct incoming calls to a specific destination. That destination could be an extension, a ring group, an IVR or AutoAttendant, or even a conference or DISA extension to place outbound calls (hopefully with a very secure password). Inbound Routes can be identified by DID, CallerID number, or both. To create Inbound Routes, choose Connectivity:Inbound Routes and then click Add Inbound Route. Provide at least a Description for the route, a DID to be matched, and the Destination for the incoming calls that match. If you only want certain callers to be able to reach certain extensions, add a CallerID number to your matching criteria. You can add Call Recording and CallerID CNAM Lookups under the Other tab.

Audio Issues with Incredible PBX 2021

If you experience one-way or no audio on some calls, add your external IP address and LAN subnet in the GUI by navigating to Settings -> Asterisk SIP Settings. In the NAT Settings section, click Detect Network Settings. Click Submit and Apply Settings to save your changes.

Security Considerations with Incredible PBX 2021

Incredible PBX 2021 includes a rock-solid firewall that limits access to preferred providers and individuals whose IP addresses you have whitelisted. Unfortunately, this may not insulate your server from FreePBX 15 irregularities if, in fact, Sangoma’s signing key was compromised in the October 2020 Ransomware Attack. Sangoma either doesn’t know or isn’t telling. Keep in mind that Sangoma didn’t mention the October breach either until someone else exposed it. Sangoma’s latest press release is available here.

The good news is Incredible PBX 2020 and 2021 platforms include a unique ClearlyIP feature that lets us manage which modules and versions can be installed. It works exactly like what ClearlyIP has documented in their must-read blog post, and we’ve built a locked version that rolls back all of the modules to dates before the Sangoma breach. The good news is, with Incredible PBX, you don’t have to jump through all the hoops covered in the ClearlyIP article to fully insulate your server from the Ransomware breach. We’ve done the work for you.

For those with mission-critical platforms, we’d recommend immediate implementation of what follows. For everyone else, it’s your choice whether to wait and see if there is a breach of the signing certificate with malicious modules. If you opt to wait and see, MAKE FREQUENT BACKUPS.

Here’s how to roll back all of your modules to dates before the breach. Login to the FreePBX GUI as admin and navigate to Settings > Advanced Settings. Drop down to the Lock Version field and change 15.19.11.001 to 15.19.11.003. Save your changes and reload your dialplan. Then use Module Admin to roll back any installed modules that are newer than the safe versions shown.

Our extra special thanks goes to Tony Lewis and the ClearlyIP team for providing this invaluable resource. Somehow we knew it would come in handy sooner or later. Unfortunately, that day has come.

Adding Incredible PBX 2021 to an OpenVPN Network

We previously have documented the procedure for creating an OpenVPN server as well as OpenVPN client templates (.ovpn). If you need a refresher, the tutorial is here. To add your Incredible PBX 2021 server to an existing OpenVPN network, begin by creating an incrediblepbx2021.ovpn template on your OpenVPN server. Be sure to comment out or delete the setenv line in the template. Then copy this template to /etc on your Incredible PBX 2021 server. Next, issue the following commands to put the remaining pieces in place:

cp -p /root/openvpn-start /etc/.
echo "[Unit]
Description=openvpn2021
ConditionPathExists=/etc/openvpn-start
After=rclocal.service
[Service]
Type=forking
ExecStart=/etc/openvpn-start /etc/incrediblepbx2021.ovpn
TimeoutSec=0
StandardOutput=tty
RemainAfterExit=yes
PermissionsStartOnly=true
SysVStartPriority=99
[Install]
WantedBy=multi-user.target" > /etc/systemd/system/openvpn2021.service

Finally, enable the new openvpn2021.service and reboot your server. The OpenVPN IP address should now appear on the LAN line in pbxstatus:

systemctl enable openvpn2021.service
reboot

Incredible PBX 2021 Administration

We’ve eased the pain of administering your new PBX with a collection of scripts which you will find in the /root folder after logging in with SSH or Putty. Here’s a quick summary of what each of the scripts does.

add-fqdn is used to whitelist a fully-qualified domain name in the firewall. Because Incredible PBX 2021 blocks all traffic from IP addresses that are not whitelisted, this is what you use to authorize an external user for your PBX. The advantage of an FQDN is that you can use a dynamic DNS service to automatically update the IP address associated with an FQDN so that you never lose connectivity.

add-ip is used to whitelist a public IP address in the firewall. See the add-fqdn explanation as to why this matters.

del-acct is used to remove an IP address or FQDN from the firewall’s whitelist.

admin-pw-change is used to set the admin password for access to the FreePBX/Incredible PBX web GUI using a browser pointed to the local IP address of your server.

apache-pw-change is used to set the admin password for access to Apache/Incredible PBX apps including AsteriDex and Reminders. This provides a password layer of protection for access to these applications.

avantfax-email-change is used to change the destination email address for incoming faxes.

avantfax-pw-change is used to change your admin password for the AvantFax web console.

iaxmodem-restart is used to restart the modems used to send and deliver faxes. The pbxstatus display will tell you whether the IAXmodems are down.

incrediblebackup2021 makes a backup of critical components on your PBX to a tarball saved in /backup. This should be copied to safe location off-site for a rainy day.

incrediblerestore2021 restores a backup file which has been copied to the /backup folder.

ipchecker is a script which deciphers the public IP addresses associated with whitelisted FQDNs created with add-fqdn on your server. If any of the addresses have changed, the firewall is restarted after updating the IP addresses. By default, it is executed every 10 minutes by /etc/crontab.

licenses.sh displays the license associated with each of the FreePBX modules on your server.

logos-b-gone removes proprietary artwork from your PBX and is no longer necessary with the included IncrediblePBX FreePBX module.

mime-construct is a command-line utility to send emails with attachments.

neorouter-login is a script to add your PBX to a NeoRouter VPN. Tutorial here.

odbc-gen.sh is a script that was run to generate the ODBC settings for Asterisk. Do NOT use it.

openvpn-start is a script to add your PBX to an existing OpenVPN network using an .ovpn config file. Tutorial here.

pbxstatus displays status of all major components of Incredible PBX 2021.

pptp-install is a script to create a PPTP network connection for your PBX. Tutorial here.

purge-cdr-cel-records removes all CDR and CEL records from the MySQL database.

reset-conference-pins is a script that automatically and randomly resets the user and admin pins for access to the preconfigured conferencing application. Dial C-O-N-F from any registered SIP phone to connect to the conference.

reset-extension-passwords is a script that automatically and randomly resets ALL of the SIP passwords for extensions 701-705. Be careful using this one, or you may disable existing registered phones and cause Fail2Ban to blacklist the IP addresses of those users. HINT: You can place a call to the Ring Group associated with all five extensions by dialing 777.

reset-reminders-pin is a script that automatically and randomly resets the pin required to access the Telephone Reminders application by dialing 123. It’s important to protect this application because a nefarious user could set up a reminder to call a number anywhere in the world assuming your SIP provider’s account was configured to allow such calls.

show-feature-codes is a cheat sheet for all of the feature codes which can be dialed from any registered SIP phone. It documents how powerful a platform Incredible PBX 2021 actually is. A similar listing is available in the GUI at Admin -> Feature Codes.

show-passwords is a script that displays most of the passwords associated with Incredible PBX 2021. This includes SIP extension passwords, voicemail pins, conference pins, telephone reminders pin, and your Anveo Direct outbound calling pin (if configured). Note that voicemail pins are configured by the user of a SIP extension the first time the user accesses the voicemail system by dialing *97.

sig-fix disables Module Signature Checking in the FreePBX GUI. This should not be necessary unless you have added or edited FreePBX Modules with missing module signatures.

sms-skyetel is a script to send SMS messages using a Skyetel trunk.

sms-voip.ms is a script to send SMS messages using a VoIP.ms trunk.

sms-blast, sms-blaster, and sms-dictator are scripts for message blasting. Tutorial here.

switch-to-php5.6 is a script to disable PHP 7.3 and set PHP 5.6 as the default version for your PBX. PHP 5.6 is required to use AvantFax. It is the default configuration for Incredible PBX 2021. The current default PHP version is displayed in the Apache listing of pbxstatus.

switch-to-php7.3 is a script to disable PHP 5.6 and set PHP 7.3 as the default version for your PBX. You cannot use AvantFax when PHP 7.3 is the default.

timezone-setup is a script to set the timezone for your PBX.

update-IncrediblePBX is a script that runs the Automatic Update Utility whenever you login to your server as root. These updates typically resolve bugs and security issues with your PBX. Do NOT remove it.

upgrade-asterisk16 is a script that runs on Asterisk 16 platforms to upgrade your PBX to the latest release of Asterisk 16.

upgrade-asterisk18 is a script that runs on both Asterisk 16 and 18 platforms to upgrade your PBX to the latest release of Asterisk 18.

wolfram is a script to deploy Wolfram Alpha on your PBX. Tutorial here.

Forwarding Calls to Your Cellphone. Keep in mind that inbound calls to your DIDs automatically ring all five SIP extensions, 701-705. The easiest way to also ring your cellphone is to set one of these five extensions to forward incoming calls to your cellphone. After logging into your PBX as root, issue the following command to forward calls from extension 705 to your cellphone: asterisk -rx "database put CF 705 6781234567"

To remove call forwarding: asterisk -rx "database del CF 705"

Keeping FreePBX 15 Modules Current

We strongly recommend that you periodically update all of your FreePBX modules to eliminate bugs and to reduce security vulnerabilities. From the Linux CLI, log into your server as root and issue the following commands:

rm -f /tmp/*
fwconsole ma upgradeall
fwconsole reload
/root/sig-fix
systemctl restart apache2
/root/sig-fix

 

Originally published: Tuesday, January 26, 2021



Need help with Asterisk? Visit the VoIP-info Forum.


 

Special Thanks to Our Generous Sponsors


FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.

BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.

The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.

VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
 

Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
 



Happy New Year: Introducing Incredible PBX 2021 for Debian

Shifting gears is never easy, and sometimes it takes ill-advised corporate blunders to move the needle. But IBM®’s decimation of the CentOS project last month coupled with the Sangoma® Ransomware fiasco were just the motivation we needed to shift into overdrive and explore alternatives for the Incredible PBX® 2021 project. After six beta releases, we are delighted to introduce Incredible PBX 2021 with ClearlyIP’s FreePBX® 15 module protection and your choice of either Asterisk® 16 or the Asterisk 18 LTS release.

Before we get started, we want to offer our special thanks to the many talented individuals on the VoIP-Info.org Forum and the ClearlyIP development team who helped to bring this open source product to fruition. Keep in mind that it was produced during this holiday season without missing a beat and in spite of 2020’s Covid-19 pandemic and the Sangoma® infamous security breach, the handling of which was so bad that we can’t muster enough tact to write about it. With Incredible PBX 2021, Sangoma Ransomware protection is available.




 

Setting Up a Debian Platform for Incredible PBX 2021

If you’re using on-premise hardware, begin by downloading the netinst ISO image of Debian 10 for amd64. Follow our previous tutorials for tips on installation with VirtualBox or VMware ESXi. If you’d prefer to experiment in the cloud for about a penny an hour, open an account at Vultr or Digital Ocean using our referral links that support the Nerd Vittles project. You’ll also get some free credit to try out the service. Then create a new $5/month Debian 10, 64-bit instance in your favorite city.

If you’re using other cloud platforms with a Debian 10 offering, we strongly recommend a KVM platform. Also be advised that all Debian 10 releases are not equal. So be sure to upgrade to the latest Debian 10 release before you proceed. Here are the steps:

apt-get update --allow-releaseinfo-change
apt-get upgrade
# GRUB prompt: install to /dev/vda
#  SSH prompt: keep local version
reboot

If your PBX is sitting behind a NAT-based router, you’ll need to redirect incoming UDP 5060-5061 and UDP 10000-20000 traffic to the private IP address of your server. This is required for all of the SIP providers included in the Incredible PBX 2021 build. Otherwise, all inbound calls will fail.

Installing Incredible PBX 2021 on Debian 10 Server

Once your Debian 10 platform is up and running, login as root using SSH or Putty. If you wish to use the default Asterisk 18 platform, issue the commands below to kick off the install. If you’d prefer to stick with Asterisk 16 for the time being and perhaps upgrade to Asterisk 18 later with the included upgrade script, then edit the script once you download it and change 18 to 16 in line 34 of the script before executing it.

wget http://incrediblepbx.com/IncrediblePBX2021.sh
chmod +x IncrediblePBX2021.sh
./IncrediblePBX2021.sh

At about 5 minutes into the install procedure, you’ll be prompted for your telephone country code. It’s 1 for Canada and the United States. Just before the install completes, you’ll be prompted to save your default IPtables setup. Once the installation completes, reboot and you should be good to go.

After you log back in following a reboot, check the version of Debian 10 in the pbxstatus display. If it’s less than 10.7, issue the following commands to bring your server up to Debian 10.10 or later, not Debian 11. Do NOT do this before the base install is finished, or Asterisk may fail to install properly.

apt-get update
apt-get upgrade -y

Next Steps with Incredible PBX 2021

Before you can manage your PBX through a web browser, you first will need to set the admin passwords for FreePBX, Apache web apps such as Reminders and AsteriDex, and AvantFax (if you are using Incredible Fax). These all can be set by logging into your server as root and issuing the following commands: admin-pw-change, apache-pw-change, and avantfax-pw-change. The AvantFax password can also be reset with a browser by first logging in as admin with a password of password.

Outbound mail functionality needs to be working so that you can receive voicemail messages and faxes by email. To prevent SPAM, most ISPs and ITSPs block messages from downstream mail servers. That would be you. The easiest way to resolve this is to configure SendMail using Gmail as an SMTP Smarthost. You obviously need a Gmail account to implement this and, if you have turned on two-factor authentication for your Gmail account, you also will need to obtain an App password for your Gmail account, and use that in lieu of your regular Gmail password when configuring SendMail. With your Gmail username and password in hand, log into your server as root and run: /root/enable-gmail-smarthost-for-sendmail.

If your Incredible PBX 2021 is hosted with a cloud provider, be advised that many providers do not include a swap file as part of their offering. FreePBX requires a swap file. To add one, issue this command after logging into your server as root: /root/create-swapfile-DO.

To correctly set the time on your PBX, run: /root/timezone-setup.

By default, the voicemail password for each of the configured extensions (701-705) is set to the extension number. This means the user will be prompted to set a voicemail password on the first login to voicemail for each extension. A phone must be registered to the actual extension to access its voicemail account. For example, once a phone is registered to extension 701, the voicemail setup can be accessed by dialing *98701.

If you want to send and receive faxes with Incredible PBX 2021, run the following script while logged into your server as root: /root/incrediblefax2020-debian10.sh. When prompted, accept all the defaults. Once the HylaFax and AvantFax components are installed, reboot your server. To send faxes, click on the AvantFax tab in the FreePBX GUI and enter your login credentials (default: admin/password). To receive incoming faxes once you have configured a trunk and DID for your PBX, login to the FreePBX GUI as admin. Navigate to Connectivity -> Inbound Routes. For each of your DIDs on which you wish to receive faxes, select the inbound route and click the Fax tab. Review the Default Inbound Route Fax settings for proper setup.

NOTE: If you get a database error when you attempt to access AvantFax from a web browser, log into your server as root and reinstall the AvantFax database: ./avantfax-db-replace.

Overview of the Initial Asterisk Setup Process

For those new to PBXs, here’s a two paragraph summary of how Voice over IP (VoIP) works. Phones connected to your PBX are registered with Extensions so that they can make and receive calls. When a PBX user picks up a phone and dials a number, an Outbound Route tells the PBX which Trunk to use to place the call based upon established dialing rules. Unless the dialed number is a local extension, a Trunk registered with some service provider accepts the call, and the PBX sends the call to that provider. The provider then routes the call to its destination where the recipient’s phone rings to announce the incoming call. When the recipient picks up the phone, the conversation begins.

Looking at things from the other end, when a caller somewhere in the world wishes to reach you, the caller picks up a telephone and dials a number known as a DID that is assigned to you by a provider with whom you have established service. When the provider receives the call to your DID, it routes the call to your PBX based upon destination information you established with the provider. Your PBX receives the call with information identifying the DID of the call as well as the CallerID name and number of the caller. An Inbound Route on your PBX then determines where to send the call based upon that DID and CallerID information. Typically, a call is routed to an Extension, a group of Extensions known as a Ring Group, or an IVR or AutoAttendant giving the caller choices on routing the call to the desired destination. Once the call is routed to an Extension, the PBX rings the phone registered to that Extension. When you pick up the phone, the conversation begins.

Configuring Trunks with Incredible PBX GUI

Perhaps the most difficult component to configure in the PBX is the Trunk. Almost every provider has a different way of doing things. We’ve taken some of the torture out of the exercise by providing a script which will configure settings for dozens of providers in seconds. Once installed, all you need to do is edit the desired Trunk (Connectivity:Trunks), change the Disable Trunk entry to No, and insert your credentials in both the PEER Details and Registration string of the SIP Settings Outgoing and Incoming tabs. Skyetel is enabled by default and needs no setup on the PBX side.

Configuring Skyetel for Incredible PBX 2021

If you’ve decided to go with Skyetel, here’s the drill. Sign up for Skyetel service and take advantage of the Nerd Vittles specials. First, complete the Prequalification Form here. You then will be provided a link to the Skyetel site to complete your registration. Once you have registered on the Skyetel site and your account has been activated, open a support ticket and request the $10 credit for your account by referencing the Nerd Vittles special offer. Once you are satisfied with the service, fund your account as desired, and Skyetel will match your deposit of up to $250 simply by opening another ticket. That gets you up to $500 of half-price calling. Credit is limited to one per person/company/address/location. Effective 10/1/2023, $25/month minimum spend required.

Skyetel does not use SIP registrations to make connections to your PBX. Instead, Skyetel utilizes Endpoint Groups to identify which servers can communicate with the Skyetel service. An Endpoint Group consists of a Name, an IP address, a UDP or TCP port for the connection, and a numerical Priority for the group. For incoming calls destined to your PBX, DIDs are associated with an Endpoint Group to route the calls to your PBX. For outgoing calls from your PBX, a matching Endpoint Group is required to authorize outbound calls through the Skyetel network. Thus, the first step in configuring the Skyetel side for use with your PBX is to set up an Endpoint Group. Here’s a typical setup for Incredible PBX 2021:

  • Name: MyPBX
  • Priority: 1
  • IP Address: PBX-Public-IP-Address
  • Port: 5060
  • Protocol: UDP
  • Description: my.incrediblepbx.com

To receive incoming PSTN calls, you’ll need at least one DID. On the Skyetel site, you acquire DIDs under the Phone Numbers tab. You have the option of Porting in Existing Numbers (free for the first 60 days after you sign up for service) or purchasing new ones under the Buy Phone Numbers menu option.

Once you have acquired one or more DIDs, navigate to the Local Numbers or Toll Free Numbers tab and specify the desired SIP Format and Endpoint Group for each DID. Add SMS/MMS and E911 support, if desired. Call Forwarding and Failover are also supported. That completes the VoIP setup on the Skyetel side. System Status is always available here.

Configuring VoIP.ms for Incredible PBX 2021

To sign up for VoIP.ms service, may we suggest you use our signup link so that Nerd Vittles gets a referral credit for your signup. Once your account is set up, you’ll need to set up a SIP SubAccount and, for Authentication Type, choose Static IP Authentication and enter your Incredible PBX 2021 server’s public IP address. For Transport, choose UDP. For Device Type, choose Asterisk, IP PBX, Gateway or VoIP Switch. Order a DID in their web panel, and then point the DID to the SubAccount you just created. Be sure to specify atlanta1.voip.ms as the POP from which to receive incoming calls. In the Incredible PBX GUI, be sure to enable the VoIP.ms trunk.

Configuring V1VoIP for Incredible PBX 2021

To sign up for V1VoIP service, sign up on their web site. Then login to your account and order a DID under the DIDs tab. Once the DID has been assigned, choose View DIDs and click on the Forwarding button beside your DID. For Option #1, choose Forward to IP Address/PBX. For the Forwarding Address, enter the public IP address of your server. For the T/O (timeout) value, set it to 2o seconds. Then click the Update button. Under the Termination tab, create a new Endpoint with the public IP address of your server so that you can place outbound calls through V1VoIP. In the Incredible PBX GUI, be sure to enable all of the V1VoIP trunks.

Configuring Anveo Direct for Incredible PBX 2021

To sign up for Anveo Direct service, sign up on their web site and then login. After adding funds to your account, purchase a DID under Inbound Service -> Order DID. Next, choose Configure Destination SIP Trunk. Give the Trunk a name. For the Primary SIP URI, enter $[E164]$@server-IP-address. For Call Options, select your new DID from the list. You also must whitelist your public IP address under Outbound Service -> Configure. Create a new Call Termination Trunk and name it to match your server. For Dialing Prefix, choose six alphanumeric characters beginning with a zero. In Authorized IP Addresses, enter the public IP address of your server. Set an appropriate rate cap. We like $0.01 per minute to be safe. Set a concurrent calls limit. We like 2. For the Call Routing Method, choose Least Cost unless you’re feeling extravagant. For Routes/Carriers, choose Standard Routes. Write down your Dialing Prefix and then click the Save button.

Before you can make outbound calls through Anveo Direct from your PBX, you first must configure the Dialing Prefix that you wrote down in the previous step. Log into the GUI as admin using a web browser and edit the Anveo-Out trunk in Connectivity -> Trunks. Enable the Trunk. Then click on the custom-Settings tab and replace anveo-pin with your actual Dialing Prefix. Click Submit and Apply Config to complete the setup. In the Incredible PBX GUI, be sure to enable all of the remaining Anveo trunks.

By default, incoming Anveo Direct calls will be processed by the Default inbound route on your PBX. If you wish to redirect incoming Anveo Direct calls using DID-specific inbound routes, then you’ve got a bit more work to do. In addition to creating the inbound route using the 11-digit Anveo Direct DID, enter the following commands after logging into your server as root using SSH/Putty:

cd /etc/asterisk
echo "[from-anveo]" >> extensions_custom.conf
echo "exten => _.,1,Ringing" >> extensions_custom.conf
echo "exten => _.,n,Goto(from-trunk,\\${SIP_HEADER(X-anveo-e164)},1)" >> extensions_custom.conf
asterisk -rx "dialplan reload"

Configuring Extensions with Incredible PBX GUI

Extensions are created using the Incredible PBX GUI: Applications:Extensions. Many SIP phones expect extensions to communicate on UDP port 5060. If this is the case with your SIP phone or softphone, then always create Chan_SIP extensions which communicate on UDP 5060. If your SIP phone or softphone provide port flexibility, then you have a choice in the type of SIP extension to create: Chan_SIP or the more versatile PJSIP (UDP 5061). Just remember to always configure SIP extensions with NAT Mode=YES in the Advanced tab. If your VoIP phones or softphones support IAX connectivity, you may wish to consider IAX extensions which avoid NAT problems.

When you create a new Extension, a new entry is automatically created in the PBX Internal Directory. If you wish to allow individual users to manage their extensions or use the WebRTC softphone, then you will also have to create a (very) secure password for User Control Panel (UCP) access. Choose Admin:User Management and click on the key icon of the desired extension to assign a password for UCP and WebRTC access.

Configuring a Desktop Softphone for Incredible PBX

We’re in the home stretch now. You can connect virtually any kind of telephone to your new PBX. Plain Old Phones require an analog telephone adapter (ATA) which can be a separate board in your computer from a company such as Digium. Or it can be a standalone SIP device such as ObiHai’s OBi100 or OBi110 (if you have a phone line from Ma Bell to hook up as well). SIP phones can be connected directly so long as they have an IP address. These could be hardware devices or software devices such as the YateClient softphone. We’ll start with a free one today so you can begin making calls. You can find dozens of recommendations for hardware-based SIP phones both on Nerd Vittles and the PIAF Forum when you’re ready to get serious about VoIP telephony.

We recommend YateClient for Windows which is free. Download it from here. Run YateClient once you’ve installed it and enter the credentials for the 701 extension on Incredible PBX. You can find them by running /root/show-passwords. You’ll need the IP address of your server plus your extension 701 password. In the YateClient, fill in the blanks using the IP address of your Server, 701 for your Username, and whatever Password was assigned to the extension when you installed Incredible PBX. Click OK to save your entries.

Once you are registered to extension 701, close the Account window. Then click on YATE’s Telephony Tab and place some test calls to the numerous apps that are preconfigured on Incredible PBX. Dial a few of these to get started:

DEMO - Apps Demo
123 - Reminders
947 - Weather by ZIP Code
951 - Yahoo News
TODAY - Today in History
LENNY - The Telemarketer's Worst Nightmare

If you are a Mac user, another great no-frills softphone is Telephone. Just download and install it from the Mac App Store. For Android users, check out the terrific new VitalPBX Communicator. Works flawlessly with Incredible PBX.

Configuring a Softphone Extension on a Smartphone

Adding an Incredible PBX extension to your smartphone gets a little trickier. Whether you’re an iPhone or Android lover, all smartphones use batteries, and you don’t want to drain your battery by running a softphone as a foreground app all the time. Fortunately, you now have some choices in softphones engineered to work without draining your battery. While they all cost money, it’s not much money. We’ve written about all the choices, and you’ll find the links in our Softphone Provider Recommendations on the new Incredible PBX Wiki.

With PJsip extensions, you’re not limited to a single phone connection at a time, and we’ve preconfigured extension 701 to support five simultaneous connections. The setup on the softphone side is simple. For the server, enter the actual IP address of your PBX in the following format: 22.33.44.55:5061. Then enter 701 for the username and enter the password assigned to the 701 extension on your PBX. When an incoming call arrives, all the phones registered to extension 701 will ring simultaneously. Simply answer the call on the phone that is most convenient.

Configuring Outbound Routes in Incredible PBX GUI

Outbound Routes serve a couple of purposes. First, they assure that calls placed by users of your PBX are routed out through an appropriate trunk to reach their destination in the least costly manner. Second, they serve as a security mechanism by either blocking or restricting certain calls by requiring a PIN to complete the calls. Never authorize recurring charges on credit cards registered with your VoIP providers and, if possible, place pricing limits on calls with your providers. If a bad guy were to break into your PBX, you don’t want to give the intruder a blank check to make unauthorized calls. And you certainly don’t want to join the $100,000 Phone Bill Club.

To create outbound routes in the Incredible PBX GUI, navigate to Connectivity:Outbound Routes and click Add Outbound Route. In the Route Settings tab, give the Outbound Route a name and choose one or more trunks to use for the outbound calls. In the Dial Patterns tab, specify the dial strings that must be matched to use this Outbound Route. NXXNXXXXXX would require only 10-digit numbers with the first and fourth digits being a number between 2 and 9. Note that Outbound Routes are searched from the top entry to the bottom until there is a match. Make certain that you order your routes correctly and then place test calls watching the Asterisk CLI to make sure the calls are routed as you intended.

Configuring Inbound Routes in Incredible PBX GUI

Inbound Routes, as the name implies, are used to direct incoming calls to a specific destination. That destination could be an extension, a ring group, an IVR or AutoAttendant, or even a conference or DISA extension to place outbound calls (hopefully with a very secure password). Inbound Routes can be identified by DID, CallerID number, or both. To create Inbound Routes, choose Connectivity:Inbound Routes and then click Add Inbound Route. Provide at least a Description for the route, a DID to be matched, and the Destination for the incoming calls that match. If you only want certain callers to be able to reach certain extensions, add a CallerID number to your matching criteria. You can add Call Recording and CallerID CNAM Lookups under the Other tab.

Audio Issues with Incredible PBX 2021

If you experience one-way or no audio on some calls, add your external IP address and LAN subnet in the GUI by navigating to Settings -> Asterisk SIP Settings. In the NAT Settings section, click Detect Network Settings. Click Submit and Apply Settings to save your changes.

Security Considerations with Incredible PBX 2021

Incredible PBX 2021 includes a rock-solid firewall that limits access to preferred providers and individuals whose IP addresses you have whitelisted. Unfortunately, this may not insulate your server from FreePBX 15 irregularities if, in fact, Sangoma’s signing key was compromised in the October 2020 Ransomware Attack. Sangoma either doesn’t know or isn’t telling. Keep in mind that Sangoma didn’t mention the October breach either until someone else exposed it. Sangoma’s latest press release is available here.

The good news is Incredible PBX 2020 and 2021 platforms include a unique ClearlyIP feature that lets us manage which modules and versions can be installed. It works exactly like what ClearlyIP has documented in their must-read blog post, and we’ve built a locked version that rolls back all of the modules to dates before the Sangoma breach. The good news is, with Incredible PBX, you don’t have to jump through all the hoops covered in the ClearlyIP article to fully insulate your server from the Ransomware breach. We’ve done the work for you.

For those with mission-critical platforms, we’d recommend immediate implementation of what follows. For everyone else, it’s your choice whether to wait and see if there is a breach of the signing certificate with malicious modules. If you opt to wait and see, MAKE FREQUENT BACKUPS.

Here’s how to roll back all of your modules to dates before the breach. Login to the FreePBX GUI as admin and navigate to Settings > Advanced Settings. Drop down to the Lock Version field and change 15.19.11.001 to 15.19.11.003. Save your changes and reload your dialplan. Then use Module Admin to roll back any installed modules that are newer than the safe versions shown.

Our extra special thanks goes to Tony Lewis and the ClearlyIP team for providing this invaluable resource. Somehow we knew it would come in handy sooner or later. Unfortunately, that day has come.

Adding Incredible PBX 2021 to an OpenVPN Network

We previously have documented the procedure for creating an OpenVPN server as well as OpenVPN client templates (.ovpn). If you need a refresher, the tutorial is here. To add your Incredible PBX 2021 server to an existing OpenVPN network, begin by creating an incrediblepbx2021.ovpn template on your OpenVPN server. Be sure to comment out or delete the setenv line in the template. Then copy this template to /etc on your Incredible PBX 2021 server. Next, issue the following commands to put the remaining pieces in place:

cp -p /root/openvpn-start /etc/.
echo "[Unit]
Description=openvpn2021
ConditionPathExists=/etc/openvpn-start
After=rclocal.service
[Service]
Type=forking
ExecStart=/etc/openvpn-start /etc/incrediblepbx2021.ovpn
TimeoutSec=0
StandardOutput=tty
RemainAfterExit=yes
PermissionsStartOnly=true
SysVStartPriority=99
[Install]
WantedBy=multi-user.target" > /etc/systemd/system/openvpn2021.service

Finally, enable the new openvpn2021.service and reboot your server. The OpenVPN IP address should now appear on the LAN line in pbxstatus:

systemctl enable openvpn2021.service
reboot

Incredible PBX 2021 Administration

We’ve eased the pain of administering your new PBX with a collection of scripts which you will find in the /root folder after logging in with SSH or Putty. Here’s a quick summary of what each of the scripts does.

add-fqdn is used to whitelist a fully-qualified domain name in the firewall. Because Incredible PBX 2021 blocks all traffic from IP addresses that are not whitelisted, this is what you use to authorize an external user for your PBX. The advantage of an FQDN is that you can use a dynamic DNS service to automatically update the IP address associated with an FQDN so that you never lose connectivity.

add-ip is used to whitelist a public IP address in the firewall. See the add-fqdn explanation as to why this matters.

del-acct is used to remove an IP address or FQDN from the firewall’s whitelist.

admin-pw-change is used to set the admin password for access to the FreePBX/Incredible PBX web GUI using a browser pointed to the local IP address of your server.

apache-pw-change is used to set the admin password for access to Apache/Incredible PBX apps including AsteriDex and Reminders. This provides a password layer of protection for access to these applications.

avantfax-email-change is used to change the destination email address for incoming faxes.

avantfax-pw-change is used to change your admin password for the AvantFax web console.

iaxmodem-restart is used to restart the modems used to send and deliver faxes. The pbxstatus display will tell you whether the IAXmodems are down.

incrediblebackup2021 makes a backup of critical components on your PBX to a tarball saved in /backup. This should be copied to safe location off-site for a rainy day.

incrediblerestore2021 restores a backup file which has been copied to the /backup folder.

ipchecker is a script which deciphers the public IP addresses associated with whitelisted FQDNs created with add-fqdn on your server. If any of the addresses have changed, the firewall is restarted after updating the IP addresses. By default, it is executed every 10 minutes by /etc/crontab.

licenses.sh displays the license associated with each of the FreePBX modules on your server.

logos-b-gone removes proprietary artwork from your PBX and is no longer necessary with the included IncrediblePBX FreePBX module.

mime-construct is a command-line utility to send emails with attachments.

neorouter-login is a script to add your PBX to a NeoRouter VPN. Tutorial here.

odbc-gen.sh is a script that was run to generate the ODBC settings for Asterisk. Do NOT use it.

openvpn-start is a script to add your PBX to an existing OpenVPN network using an .ovpn config file. Tutorial here.

pbxstatus displays status of all major components of Incredible PBX 2021.

pptp-install is a script to create a PPTP network connection for your PBX. Tutorial here.

purge-cdr-cel-records removes all CDR and CEL records from the MySQL database.

reset-conference-pins is a script that automatically and randomly resets the user and admin pins for access to the preconfigured conferencing application. Dial C-O-N-F from any registered SIP phone to connect to the conference.

reset-extension-passwords is a script that automatically and randomly resets ALL of the SIP passwords for extensions 701-705. Be careful using this one, or you may disable existing registered phones and cause Fail2Ban to blacklist the IP addresses of those users. HINT: You can place a call to the Ring Group associated with all five extensions by dialing 777.

reset-reminders-pin is a script that automatically and randomly resets the pin required to access the Telephone Reminders application by dialing 123. It’s important to protect this application because a nefarious user could set up a reminder to call a number anywhere in the world assuming your SIP provider’s account was configured to allow such calls.

show-feature-codes is a cheat sheet for all of the feature codes which can be dialed from any registered SIP phone. It documents how powerful a platform Incredible PBX 2021 actually is. A similar listing is available in the GUI at Admin -> Feature Codes.

show-passwords is a script that displays most of the passwords associated with Incredible PBX 2021. This includes SIP extension passwords, voicemail pins, conference pins, telephone reminders pin, and your Anveo Direct outbound calling pin (if configured). Note that voicemail pins are configured by the user of a SIP extension the first time the user accesses the voicemail system by dialing *97.

sig-fix disables Module Signature Checking in the FreePBX GUI. This should not be necessary unless you have added or edited FreePBX Modules with missing module signatures.

sms-skyetel is a script to send SMS messages using a Skyetel trunk.

sms-voip.ms is a script to send SMS messages using a VoIP.ms trunk.

sms-blast, sms-blaster, and sms-dictator are scripts for message blasting. Tutorial here.

switch-to-php5.6 is a script to disable PHP 7.3 and set PHP 5.6 as the default version for your PBX. PHP 5.6 is required to use AvantFax. It is the default configuration for Incredible PBX 2021. The current default PHP version is displayed in the Apache listing of pbxstatus.

switch-to-php7.3 is a script to disable PHP 5.6 and set PHP 7.3 as the default version for your PBX. You cannot use AvantFax when PHP 7.3 is the default.

timezone-setup is a script to set the timezone for your PBX.

update-IncrediblePBX is a script that runs the Automatic Update Utility whenever you login to your server as root. These updates typically resolve bugs and security issues with your PBX. Do NOT remove it.

upgrade-asterisk16 is a script that runs on Asterisk 16 platforms to upgrade your PBX to the latest release of Asterisk 16.

upgrade-asterisk18 is a script that runs on both Asterisk 16 and 18 platforms to upgrade your PBX to the latest release of Asterisk 18.

wolfram is a script to deploy Wolfram Alpha on your PBX. Tutorial here.

Forwarding Calls to Your Cellphone. Keep in mind that inbound calls to your DIDs automatically ring all five SIP extensions, 701-705. The easiest way to also ring your cellphone is to set one of these five extensions to forward incoming calls to your cellphone. After logging into your PBX as root, issue the following command to forward calls from extension 705 to your cellphone: asterisk -rx "database put CF 705 6781234567"

To remove call forwarding: asterisk -rx "database del CF 705"

Keeping FreePBX 15 Modules Current

We strongly recommend that you periodically update all of your FreePBX modules to eliminate bugs and to reduce security vulnerabilities. From the Linux CLI, log into your server as root and issue the following commands:

rm -rf /tmp/*
fwconsole ma upgradeall
fwconsole reload
/root/sig-fix
systemctl restart apache2
/root/sig-fix

Ready to turn Incredible PBX 2021 into a PUBLIC-Facing PBX? Here’s how.

 

Originally published: Friday, January 1, 2021



Need help with Asterisk? Visit the VoIP-info Forum.


 

Special Thanks to Our Generous Sponsors


FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.

BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.

The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.

VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
 

Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
 



Revolutionary: Incredible PBX & Fax 2020 for Raspberry Pi



Enhancements to the Raspberry Pi 4 platform have been fast and furious this fall. Last week we introduced a $45 bootable SSD for the Raspberry Pi. And this week we’re showcasing the $70 Raspberry Pi 400 keyboard PC and a new release of the Incredible PBX 2020 image supporting both of these additions with all the latest Raspberry Pi firmware.

As we’re all hunkered down hiding from the Coronavirus, it seemed a perfect time to finally tackle the project we’ve been putting off for longer than we care to publish, integrating Incredible Fax with HylaFax and Avantfax into the base image of Incredible PBX® 2020 on the Raspberry Pi 4 platform. This build also features Asterisk® 16 with the latest FreePBX® 15 GPL modules plus the feature sets of Incredible PBX® and RasPBX and RonR’s latest build. It includes support for plug-and-play Incredible IP Phones and a new trunking platform that integrates SMS messaging into your Asterisk platform. And it’s all rolled into one terrific bundle that can be installed in about a minute after you burn the image to a microSD card.

Unlike other aggregations, there’s nothing to compile with Incredible PBX/FAX 2020 for Raspbian 10. And, unlike the FreePBX Distro, we don’t rely on static packages which make it difficult to add future modifications on your own. Instead, Incredible PBX/Fax 2020 offers a snapshot image with a complete toolkit to make future modifications as desired. Last, but not least, Incredible PBX/Fax 2020 features the new ClearlyIP module repository which protects you from proprietary modifications that limit or cripple your PBX moving forward.

What’s Included? Incredible PBX/Fax 2020 for Raspbian 10 serves up a never before available VoIP powerhouse featuring Asterisk 16 and all FreePBX 15 GPL modules, an Apache web server, the latest MariaDB SQL server (formerly MySQL), Exim4 mail server, Incredible Fax with turnkey Hylafax and AvantFax, and most of the Incredible PBX feature set including SIP, SMS, voice recognition, AsteriDex, PicoTTS Text-to-Speech VoIP applications plus email delivery of faxes in PDF format, Click-to-Dial, News, Weather, Telephone Reminders, and hundreds of features that typically are found in commercial PBXs: Conferencing, IVRs and AutoAttendants, Email Delivery of transcribed voicemails, Voicemail Blasting, and more. We’ve also incorporated the Zero Trunk Configuration feature from the LITE build which lets you sign up with one of four VoIP providers and start making and receiving calls instantly. Or you can use the new ClearlyIP trunking module included in the GUI for seamless integration of SMS messaging into FreePBX and its User Control Panel.

Choosing a SIP Provider. As we mentioned, Incredible PBX/Fax 2020 comes preconfigured to support five of the major SIP providers: ClearlyIP, Skyetel, VoIP.ms, V1VoIP, and Anveo Direct. We obviously hope you’ll choose ClearlyIP, Skyetel, or VoIP.ms trunking because they financially support Nerd Vittles and our open source projects. As the old saying goes, they may not be the cheapest, but you get what you pay for. With all five providers, you only pay for minutes you use so signing up with more than one provider is a smart idea.

>

Assembling the Required Raspberry Pi Components

Before you can deploy Incredible PBX 2020, you’ll first need the necessary Raspberry Pi hardware. To support the enhanced Incredible PBX/Fax platform, we strongly recommend either the Raspberry Pi 400 or the Raspberry Pi 4B with at least 2GB RAM for under $42. You can choose a reseller below for quicker delivery. Assuming you already own an HDMI-compatible monitor and a USB keyboard (only required if you don’t buy a RasPi 400)…

  • Raspberry Pi 4B or Raspberry Pi 400
  • $8 USB-C RasPi 4 (only) Power Supply
  • $8 32GB microSDHC Class 10 card (strongly recommended!)
  • $5 Official RasPi 4B Case or see above for our favorite
  • Getting Started with Incredible PBX 2020

    Here’s our 10-Step Guide to installation and setup. "Automatic" means just watch. Steps #1 and #2: follow the links. For the remaining steps, we’ll further document the procedures.

    1. Download and unzip latest Incredible PBX/FAX 2020.3 image from SourceForge
    2. Transfer Incredible PBX/FAX 2020 image to microSD card and Boot server
    3. Login to RasPi console as root:password to initialize your server (Automatic)
    4. In Localization Options, set Locale, TimeZone, Keyboard, & WiFi Country
    5. Reboot after writing down your server IP address (Automatic)
    6. Login via SSH or Putty as root:password to set passwords & setup firewall (Automatic)
    7. Enter an email address for receipt of incoming faxes in PDF format
    8. Run admin-pw-change to set the admin password for access to the web GUI
    9. Register for and configure at least one trunk provider for Incredible PBX 2020
    10. Set up and test your Exim mail server as documented below

    ALERT: Reportedly, the latest Raspberry Pi 4 board will not boot with the image above. We will post an updated image as soon as we can get our hands on a new Raspberry Pi. In the meantime, there’s a workaround if you have an older (working) Raspberry Pi. Begin by installing the Incredible PBX image above onto a new microSD card and boot the older RasPi 4 with that card. Login as root and immediately press Ctrl-C. Then issue the following commands and, following shutdown, insert the new microSD card into your new RasPi 4.

    apt update
    apt dist-upgrade
    halt
    

    First Boot of Incredible PBX 2020 with Wi-Fi

    Incredible PBX 2020 requires Internet connectivity to complete its automated install. If you’re using a wired network connection, you can skip to the next section. With the Raspberry Pi 3B, 4B and 400, WiFi is built into the hardware. But you still have to insert your SSID name and SSID password to make a connection to your WiFi network. To do so, follow these next steps carefully. Insert the Incredible PBX 2020 microSD card into your Raspberry Pi and apply power to the hardware. When the bootup procedure finishes, login as root with the default password: password. At the first prompt, DO NOT PRESS THE ENTER KEY! Instead, press Ctrl-C to break out of the setup script. At the command prompt, issue the following commands to bring up the WiFi config file:

    cd /etc/wpa_supplicant
    nano -w wpa_supplicant.conf
    

    If your WiFi network does not require a password, uncomment or insert the four lines below and save the file: Ctrl-X, Y, then Enter. Now restart your server: reboot. When the reboot finishes, you now should have network connectivity.

    network={
     key_mgmt=NONE
     priority=1
     country=US
    }
    

    If your WiFi network requires a password, uncomment or insert the following into wpa_supplicant.conf:

    ctrl_interface=DIR=/var/run/wpa_supplicant GROUP=netdev
    update_config=1
    country=US
    
    network={
     ssid="YourSSID"
     psk="YourSSIDpassword"
     key_mgmt=WPA-PSK
     scan_ssid=1
     priority=7
    }
    

     
    Then scroll down to the SSID entry and replace YourSSID with the actual SSID of your WiFi network. Make sure you preserve the entry with the quotes as shown. Next, replace YourSSIDpassword with the SSID password of your WiFi network. Save the file: Ctrl-X, Y, then Enter. Now restart your server: reboot. When the reboot finishes, you now should have network connectivity.

    Once the reboot process finishes, you should see an entry on about the middle line displayed on your monitor which reads: "My IP address is…". Write down the IP address shown. You’ll need it in a minute. Skip the next section since you are using a WiFi connection.

    If you don’t see an IP address assigned to your server, then correct the network deficiency (invalid WiFi credentials, DHCP not working, Internet down), and reboot until you see an IP address assigned to your server. DO NOT PROCEED WITHOUT AN ASSIGNED IP ADDRESS. NOTE: The Raspberry Pi 400 requires the latest Incredible PBX image for Wi-Fi connectivity.

    You’ll also need to change the default PortKnocker setting to your wireless LAN connection:

    sed -i 's|eth0|wlan0|' /etc/default/knockd
    service knockd restart
    

     

    First Boot of Incredible PBX Using Wired Connection

    Incredible PBX 2020 requires Internet connectivity to complete its automated install. After connecting your server to your local network with a network cable, insert the Incredible PBX 2020 microSD card into your Raspberry Pi and apply power to the hardware. When the bootup procedure finishes, you should see an entry on about the middle line displayed on your monitor which reads: "My IP address is…". Write down the IP address shown. You’ll need it in the next step.

    If you don’t see an IP address assigned to your server, then correct the network deficiency (cable not connected, DHCP not working, Internet down), and reboot until you see an IP address assigned to your server. DO NOT PROCEED WITHOUT AN ASSIGNED IP ADDRESS.

    Completing the Incredible PBX Initialization Procedure

    Unless your desktop PC and RasPi are both on the same private LAN, the remainder of the install procedure should be completed from a desktop PC using SSH or Putty. This will assure that your desktop PC is also whitelisted in the Incredible PBX firewall. Using the console to complete the install is NOT recommended as your desktop PC will not be whitelisted in the firewall. This may result in your not being able to log in to your server. Once you have network connectivity, log in to your server as root from a desktop PC using the default password: password. Accept the license agreement by pressing ENTER. You then will be redirected to raspi-config. This is the utility used to expand your Incredible PBX 2020 image to use your entire microSD card; however, this new build does this for you so you can skip this step. Next, choose Localization Options and set Locale, TimeZone, Keyboard, & WiFi Country. Review the other items and then exit and reboot.

    Once your server reboots and you log back in as root, you’ll first be prompted to enter an email address for delivery of incoming faxes in PDF format. All of your passwords then will be randomly assigned with the exception of the root user Linux password and your admin passwords for access to the web GUI and AvantFax. You can set the root password by issuing the command: passwd. Set the admin password for access to the web GUI with this command: /root/admin-pw-change. Set the admin password for access to AvantFax with this command: /root/avantfax-pw-change. With the exception of these passwords, the remaining passwords can be displayed using the command: /root/show-passwords.

    Finally, if your PBX is sitting behind a NAT-based router, you’ll need to redirect incoming UDP 5060-5061 and UDP 10000-20000 traffic to the private IP address of your RasPi. This is required for all of the SIP providers included in the Incredible PBX 2020 build. Otherwise, all inbound calls will fail.

    Configuring Skyetel for Incredible PBX 2020

    If you’ve decided to go with Skyetel, here’s the drill. Sign up for Skyetel service and take advantage of the Nerd Vittles Free $10 credit and BOGO special. First, complete the Prequalification Form here. You then will be provided a link to the Skyetel site to complete your registration. Once you have registered on the Skyetel site and your account has been activated, open a support ticket and request the $10 credit for your account by referencing the Nerd Vittles special offer. Once you are happy with the service, open another ticket after funding your account and request that Skyetel match your deposit of up to $250. That gets you up to $500 of helf-price calling. Credit is limited to one per person/company/address/location. If you have numbers to port in, you can do it at no cost after funding your account. Effective 10/1/2023, $25/month minimum spend required.

    Skyetel does not use SIP registrations to make connections to your PBX. Instead, Skyetel utilizes Endpoint Groups to identify which servers can communicate with the Skyetel service. An Endpoint Group consists of a Name, an IP address, a UDP or TCP port for the connection, and a numerical Priority for the group. For incoming calls destined to your PBX, DIDs are associated with an Endpoint Group to route the calls to your PBX. For outgoing calls from your PBX, a matching Endpoint Group is required to authorize outbound calls through the Skyetel network. Thus, the first step in configuring the Skyetel side for use with your PBX is to set up an Endpoint Group. Here’s a typical setup for Incredible PBX 2020:

    • Name: MyPBX
    • Priority: 1
    • IP Address: PBX-Public-IP-Address
    • Port: 5060
    • Protocol: UDP
    • Description: 2020.incrediblepbx.com

    To receive incoming PSTN calls, you’ll need at least one DID. On the Skyetel site, you acquire DIDs under the Phone Numbers tab. You have the option of Porting in Existing Numbers (free for the first 60 days after you fund your account) or purchasing new ones under the Buy Phone Numbers menu option.

    Once you have acquired one or more DIDs, navigate to the Local Numbers or Toll Free Numbers tab and specify the desired SIP Format and Endpoint Group for each DID. Add SMS/MMS and E911 support, if desired. Call Forwarding and Failover are also supported. That completes the VoIP setup on the Skyetel side. System Status is always available here.

    Configuring VoIP.ms for Incredible PBX 2020

    To sign up for VoIP.ms service, may we suggest you use our signup link so that Nerd Vittles gets a referral credit for your signup. Once your account is set up, you’ll need to set up a SIP SubAccount and, for Authentication Type, choose Static IP Authentication and enter your Incredible PBX 2020 server’s public IP address. For Transport, choose UDP. For Device Type, choose Asterisk, IP PBX, Gateway or VoIP Switch. Order a DID in their web panel, and then point the DID to the SubAccount you just created. Be sure to specify atlanta1.voip.ms as the POP from which to receive incoming calls. On the Incredible PBX side, simply Enable the VoIPms trunk and save your update.

    Configuring V1VoIP for Incredible PBX 2020

    To sign up for V1VoIP service, sign up on their web site. Then login to your account and order a DID under the DIDs tab. Once the DID has been assigned, choose View DIDs and click on the Forwarding button beside your DID. For Option #1, choose Forward to IP Address/PBX. For the Fowarding Address, enter the public IP address of your server. For the T/O (timeout) value, set it to 2o seconds. Then click the Update button. Under the Termination tab, create a new Endpoint with the public IP address of your server so that you can place outbound calls through V1VoIP. On the Incredible PBX side, simply Enable the V1VoIP trunks and save your updates.

    Configuring Anveo Direct for Incredible PBX 2020

    To sign up for Anveo Direct service, sign up on their web site and then login. After adding funds to your account, purchase a DID under Inbound Service -> Order DID. Next, choose Configure Destination SIP Trunk. Give the Trunk a name. For the Primary SIP URI, enter $[E164]$@server-IP-address. For Call Options, select your new DID from the list. You also must whitelist your public IP address under Outbound Service -> Configure. Create a new Call Termination Trunk and name it to match your server. For Dialing Prefix, choose six alphanumeric characters beginning with a zero. In Authorized IP Addresses, enter the public IP address of your server. Set an appropriate rate cap. We like $0.01 per minute to be safe. Set a concurrent calls limit. We like 2. For the Call Routing Method, choose Least Cost unless you’re feeling extravagant. For Routes/Carriers, choose Standard Routes. Write down your Dialing Prefix and then click the Save button. On the Incredible PBX side, simply Enable the AnveoDirect trunks and save your updates.

    Before you can make outbound calls through Anveo Direct from your PBX, you first must configure the Dialing Prefix that you wrote down in the previous step. Using a browser, login to the GUI as admin. Navigate to Connectivity -> Trunks -> Anveo-Out. Click the Pencil icon to edit the trunk settings. Then click the Custom Settings tab. Replace anveo-pin with your actual Anveo PIN. Click Submit and Apply Settings to save your changes.

    By default, incoming Anveo Direct calls will be processed by the Default inbound route on your PBX. If you wish to redirect incoming Anveo Direct calls using DID-specific inbound routes, then you’ve got a bit more work to do. In addition to creating the inbound route using the 11-digit Anveo Direct DID, enter the following commands after logging into your server as root using SSH/Putty:

    cd /etc/asterisk
    echo "[from-anveo]" >> extensions_custom.conf
    echo "exten => _.,1,Ringing" >> extensions_custom.conf
    echo "exten => _.,n,Goto(from-trunk,\\${SIP_HEADER(X-anveo-e164)},1)" >> extensions_custom.conf
    asterisk -rx "dialplan reload"
    

    Adding a Bootable SSD to Raspberry Pi

    Shown below are the two components that make up the 256GB storage solution for the Raspberry Pi. These include the M.2 SSD SATA drive and the M.2 enclosure which provides a USB connector that’s compatible with your RasPi. Assembly of the components takes less than a minute as shown in the steps below:




    You can order the M.2 SSD SATA drive and the UGREEN M.2 enclosure using our Amazon referral links which help support Nerd Vittles and the Incredible PBX open source project.

    Once you have assembled your SSD in the sleeve, log back in as root using SSH or Putty. For best performance, insert the SSD drive into one of the blue USB 3.0 ports and verify that /dev/sda device is shown when you issue the command: fdisk -l

    Now proceed with the following steps to copy the image from your microSD card to the new SSD SATA drive:

    rpi-clone -l -e sda -f sda
    # answer prompts with yes and incred2020
    # once the image is copied, dismount the drive when prompted
    mount /dev/sda2 /mnt/clone
    cd /mnt/clone/boot
    cp -p -r /boot/* .
    sed -i 's|sda2|mmcblk0p2|' /boot/cmdline.txt
    cd /
    umount /mnt/clone
    halt
    

     
    Now you’re ready to restart your Raspberry Pi from the SSD SATA drive. Remove the microSD card and reboot your server.



    Configuring a Softphone for Incredible PBX 2020

    We’re in the home stretch now. You can connect virtually any kind of telephone to your new PBX. Plain Old Phones require an analog telephone adapter (ATA) which can be a separate board in your computer from a company such as Digium. Or it can be a standalone SIP device such as ObiHai’s OBi100 or OBi110 (if you have a phone line from Ma Bell to hook up as well). SIP phones can be connected directly so long as they have an IP address. These could be hardware devices or software devices such as the YateClient softphone. We’ll start with a free one today so you can begin making calls. You can find dozens of recommendations for hardware-based SIP phones both on Nerd Vittles and the PIAF Forum when you’re ready to get serious about VoIP telephony.

    We recommend YateClient for Windows which is free. Download it from here. Run YateClient once you’ve installed it and enter the credentials for the 701 extension on Incredible PBX. You can find them by running /root/show-passwords. You’ll need the IP address of your server plus your extension 701 password. In the YateClient, fill in the blanks using the IP address of your Server, 701 for your Username, and whatever Password was assigned to the extension when you installed Incredible PBX. Click OK to save your entries.

    Once you are registered to extension 701, close the Account window. Then click on YATE’s Telephony Tab and place some test calls to the numerous apps that are preconfigured on Incredible PBX. Dial a few of these to get started:

    DEMO - Apps Demo
    123 - Reminders
    947 - Weather by ZIP Code
    951 - Yahoo News
    TODAY - Today in History
    LENNY - The Telemarketer's Worst Nightmare
    

    If you are a Mac user, another great no-frills softphone is Telephone. Just download and install it from the Mac App Store.

    Audio Issues with Incredible PBX 2020

    Only if you experience one-way or no audio on some calls, add your external IP address and LAN subnet in the GUI by navigating to Settings -> Asterisk SIP Settings. In the NAT Settings section, click Detect Network Settings. Click Submit and Apply Settings to save your changes.

    Configuring Gmail as Exim Smart Relay Host

    Most Raspberry Pi implementations will be on networks managed by companies like Comcast, Spectrum, and AT&T that block downstream mail servers (that’s you) from sending email. The solution is to use Gmail or your local ISP as a smart relay host to send mail from your server. You’ll need this to deliver voicemails via email. Here’s how to set it up using a Gmail account without two-step authentication. Log into your server as root and run dpkg-reconfigure exim4-config. Choose "mail sent by smarthost; received via SMTP or fetchmail." Accept all the defaults until you get to Outgoing Smarthost prompt. Enter: smtp.gmail.com::587. At the following prompts, choose NO, NO, mbox, and NO. When the setup completes, edit /etc/exim4/passwd.client and insert the following line using your Gmail AcctName and AcctPW. NOTE: If you are using a Gmail account with 2-step verification enabled, you MUST use a Gmail App Key instead of your Gmail account password. You also must enable Less Secure Apps access to your Gmail account.

    smtp.gmail.com:AcctName@gmail.com:AcctPW
    

    Save the file and then issue the following commands to complete the setup:

    update-exim4.conf
    systemctl restart exim4
    exim4 -qff
    

    Now send yourself a test email message to make sure things are working properly:

    echo "test" | mail -s testmessage yourname@yourmailprovider.com
    

    Once you have email messages flowing, incoming faxes automatically will be delivered to the email address you assigned when setting up your PBX. You can change this email address with the command: avantfax-email-change.

    Some prefer an email notification whenever your server is booted. Once you have configured a relay host above, you can add the feature by editing /etc/rc.local and adding the following lines with your actual email address just above the service knockd start line:

    _PRIVATE="Private IP: `cat /etc/hostip | cut -f1-2 -d " "`"
    _PUBLIC=" Public IP: `curl -s -S --user-agent \\
    "Mozilla/4.0" http://myip.incrediblepbx.com | awk 'NR==2'`"
    echo "$_PRIVATE\\n$_PUBLIC" | mail -s "RasPi 2020 has booted" yourname@yourmailserver.com
    

    Configuring Inbound Routes for Fax Detection

    Not all VoIP trunks support fax transmission, e.g. Vitelity. Assuming yours do and you’ll only know by trial and error, here’s how to configure FreePBX to automatically detect incoming faxes and process them for PDF delivery by email. The default inbound route is preconfigured to support email delivery of your faxes. So, any trunks using that default route require no further configuration. If you add additional Inbound Routes, here’s how to enable fax detection on those routes.

    Under the Fax tab of each new Inbound Route, enter the following settings:

    Detect Faxes: YES
    Fax Detection Type: SIP
    Fax Ring: YES
    Fax Detect Time: 4
    Fax Destination: Custom Destinations -> Fax (Hylafax)
    



    Managing Faxes with AvantFax

    You can manage your incoming and outgoing faxes using AvantFax. Click on the AvantFax tab in FreePBX to access it. The default credentials are admin:password. When you first access AvantFax with a browser, you may get a missing page error. Just press the back arrow key in your browser and the AvantFax main page will appear.

    If you want to change the admin password for AvantFax, log into your server as root with SSH/Putty and issue the command: /root/avantfax-pw-change.

    Send yourself a fax at no cost in the United States from FaxZero.

    Building the Incredible PBX Demo IVR

    If you’d like to try your hand at building an IVR, here are the steps to build the Incredible PBX Demo IVR. From the FreePBX Dashboard, choose Applications -> IVR -> Add IVR. Then fill in the template using the entries shown below. Then click Submit and Reload Dialplan.



    Building the Incredible PBX Stealth AutoAttendant

    Many users prefer to play an announcement to incoming callers with a brief pause thereafter which indicates that the call is being connected. If configured properly, this lets you embed several dial codes which can be entered while the announcement is playing and the call is being transferred. For example, you might wish to route incoming calls to Lenny if a caller presses 0. Or you might wish to immediately route an incoming call to a Ring Group if the caller presses 1. Here’s a sample IVR setup to get you started.


    Incredible PBX 2020 Administration

    We’ve eased the pain of administering your new PBX with a collection of scripts which you will find in the /root folder after logging in with SSH or Putty. Here’s a quick summary of what each of the scripts does.

    admin-pw-change lets you update the admin password for web browser access to the Incredible PBX GUI.

    apache-pw-change lets you update the admin password for Apache applications such as AsteriDex and Reminders.

    avantfax-pw-change lets you update the root password for AvantFax access (coming soon!).

    add-fqdn is used to whitelist a fully-qualified domain name in the firewall. Because Incredible PBX 2020 blocks all traffic from IP addresses that are not whitelisted, this is what you use to authorize an external user for your PBX. The advantage of an FQDN is that you can use a dynamic DNS service to automatically update the IP address associated with an FQDN so that you never lose connectivity.

    add-ip is used to whitelist a public IP address in the firewall. See the add-fqdn explanation as to why this matters.

    del-acct is used to remove an IP address or FQDN from the firewall’s whitelist.

    configure-exim-email lets you reconfigure the email server if you need to use an SMTP relay such as Google to get outbound email flowing. Tutorial here.

    iptables-restart is the ONLY command you should ever use to restart the IPtables firewall and Fail2Ban.

    knock.FAQ contains your PortKnocker credentials for emergency access to your server if the firewall locks you out. Tutorial here.

    proximity (once configured) will automatically forward calls to your cellphone when you are out of BlueTooth range from your RasPi. Also must enable running of script in /etc/crontab.

    reset-conference-pins is a script that automatically and randomly resets the user and admin pins for access to the preconfigured conferencing application. Dial C-O-N-F from any registered SIP phone to connect to the conference.

    reset-extension-passwords is a script that automatically and randomly resets ALL of the SIP passwords for extensions 701-705. Be careful using this one, or you may disable existing registered phones and cause Fail2Ban to blacklist the IP addresses of those users. HINT: You can place a call to the Ring Group associated with all five extensions by dialing 777.

    reset-reminders-pin is a script that automatically and randomly resets the pin required to access the Telephone Reminders application by dialing 123. It’s important to protect this application because a nefarious user could set up a reminder to call a number anywhere in the world assuming your SIP provider’s account was configured to allow such calls.



    rpi-clone is a utility that makes it easy to make a bootable image of the microSD card used to start your Raspberry Pi. You’ll need a USB-to-microSD adapter to begin. Insert a backup microSD card large enough to hold all of the data on the primary microSD card (df -h). Insert the USB stick with the card. Identify the backup microSD card, usually sda (fdisk -l). Format the backup microSD card: mkfs.vfat /dev/sda1 && mkfs.ext4 /dev/sda2. Then issue the following command to clone the primary microSD card: rpi-clone -f sda. Tutorial here.

    show-feature-codes is a cheat sheet for all of the feature codes which can be dialed from any registered SIP phone. It documents how powerful a platform Incredible PBX 2020 actually is. A similar listing is available in the GUI at Admin -> Feature Codes.

    show-passwords is a script that displays ALL of the passwords associated with Incredible PBX 2020. This includes SIP extension passwords, voicemail pins, conference pins, telephone reminders pin, and your Anveo Direct outbound calling pin (if configured). Note that voicemail pins are configured by the user of a SIP extension the first time the user accesses the voicemail system by dialing *97.

    timezone-setup lets you reconfigure the correct time zone for your server.

    purge-cdr-cel-records cleans out all existing entries in both the CDR and CEL tables of the Asterisk CDR database.

    log-cleanup removes all entries from most of the logs in /var/log.

    sig-fix disables module signature checking in FreePBX. It is automatically disabled upon installation.

    readme-RonR.txt documents the scripts provided from RonR build. We do NOT recommend using the FCC Blacklist because of its current size.

    update-asterisk16 is a utility that updates Asterisk 16 to the latest release. This should only be necessary when a security issue or bug is identified that affects the operation of your PBX.

    update-IncrediblePBX is the Automatic Update Utility which checks for server updates from incrediblepbx.com every time you log into your server as root using SSH or Putty. Do NOT disable it as it is used to load important fixes and security updates when necessary. We recommend logging into your server at least once a week.

    pbxstatus (shown above) displays status of all major components of Incredible PBX 2020.

    Forwarding Calls to Your Cellphone. Keep in mind that inbound calls to your DIDs automatically ring all five SIP extensions, 701-705. The easiest way to also ring your cellphone is to set one of these five extensions to forward incoming calls to your cellphone. After logging into your PBX as root, issue the following command to forward calls from extension 705 to your cellphone: asterisk -rx "database put CF 705 6781234567"

    To remove call forwarding: asterisk -rx "database del CF 705"

    Keeping FreePBX 15 Modules Current

    We strongly recommend that you periodically update all of your FreePBX modules to eliminate bugs and to reduce security vulnerabilities. Make a backup image with rpi-clone first! From the Linux CLI, log into your server as root and issue the following commands:

    rm -f /tmp/*
    fwconsole ma upgradeall
    fwconsole reload
    /root/sig-fix
    systemctl restart apache2
    /root/sig-fix
    

    Upgrading Asterisk 16 to Asterisk 18

    For those that enjoy living on the bleeding edge, we’ve create a script which makes it easy to upgrade Incredible PBX 2020 to Asterisk 18. The tutorial is available on the new Incredible PBX Wiki along with dozens of other tutorials.

    Continue Reading: Icing on the Cake for Incredible PBX and Raspberry Pi

    Now Available: Amazon’s Polly TTS for Incredible PBX. Works great on the RasPi platform!

    Originally published: Tuesday, March 24, 2020  Updated: Monday, February 22, 2021



    Need help with Asterisk? Visit the VoIP-info Forum.


     

    Special Thanks to Our Generous Sponsors


    FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.

    BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.

    The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.

    VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
     

    Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.
     



    Oldie But Goodie: VoIP.ms, The Most Versatile VoIP Provider



    We all are fortunate to have an extraordinary selection of options when it comes to VoIP Providers. For redundancy and reliability, nobody quite matches Skyetel. For FreePBX® and SIP phone integration, ClearlyIP is the hands-down winner. And, if you’re searching for the Most Versatile VoIP Provider, look no further than VoIP.ms, now with a $10 signup credit with your first deposit to kick the tires. We are thrilled that all three of these providers are Platinum Sponsors of Nerd Vittles and our open source projects. Here’s our VoIP.ms signup link.

    As we have often stressed, the beauty of VoIP is not having to put all your eggs in one basket when it comes to communications. Most of the offerings we write about are free when not in use. So, unlike in the MaBell days, you lose nothing by signing up with multiple providers and enjoying the best of all worlds. Today we want to highlight what makes VoIP.ms extra special.

    VoIP.ms Points of Presence

    When it comes to Points of Presence (POPs), VoIP.ms covers all the bases. This matters because the closer your VoIP provider is to the physical location of your PBX, the better your calls will be. In the case of VoIP.ms, your choice of POPs is impressive. In the United States, there are multiple POPs in Atlanta, Chicago, Dallas, Denver, Houston, Los Angeles, New York, San Jose, Seattle, Tampa, and Washington, D.C. In Canada, you can choose between multiple POPs in Montreal, Toronto, and Vancouver. For our international friends, there are POPs in Amsterdam, London, Paris, and Sydney.

    VoIP.ms DID Options

    In addition to free number porting, VoIP.ms has an impressive array of DIDs from which to choose. They offer DIDs in virtually every state, province, and country in the world as well as toll-free and fax numbers in many locations with per minute and unlimited calling options.

    Obtaining VoIP.ms SIP URIs

    There are now more than 2,000 VoIP networks that support SIP URI access. Using a SIP URI dialing prefix, you can call any of the referenced networks @sipbbroker.com. The beauty of SIP URI calling is the calls typically are free worldwide regardless of duration. There are a number of ways to obtain a SIP URI for your PBX. Perhaps the easiest is to set up the PUBLIC Incredible PBX cloud platform that we previously introduced. Then you can create as many SIP URIs as you like, and they can be used to perform any task that’s available with Asterisk®. If you’re not quite ready to make that leap, virtual SIP URIs are available from VoIP.ms for 25¢ a month. SIP URIs are treated just like DIDs with incoming calls billed at ⅒¢ per minute.

    VoIP.ms Incoming Call Routing

    For call routing, the options are equally impressive. In fact, you may decide you don’t need a PBX at all. VoIP.ms supports SIP and IAX2 trunk registrations using credentials or IP address, a customizable IVR, a call queue, conferencing, call forwarding, SIP URI forwarding, call hunting, ring groups, callback, DISA, custom music on hold, voicemail transcription, and impressive call failover options for each of the following conditions: busy, unreachable, and unanswered calls. You can also perform CNAM lookups on incoming calls as well as setting the ring time, customizing each DID’s voicemail setup, and choosing whether to record calls.

    VoIP.ms Outbound Call Pricing

    No article would be complete without some mention of pricing. VoIP.ms is not the cheapest provider on the planet. But, as the old saying goes, you get what you pay for. Calls to toll-free numbers are free. While that may seem obvious, it is the exception rather than the rule in the VoIP world. Calls to US-48 destinations are a penny a minute and are billed in six second increments. Calls to most Canadian destinations are about a half-cent per minute. Calls to Mexico are just over a penny a minute billed in one minute increments. International calls vary based upon destination and latest published rates. International calls are blocked unless you enable them, and you can choose the countries you wish to enable as well as a dollar limit.

    VoIP.ms Messaging Services

    One of our favorite VoIP.ms features is the variety of SMS and MMS messaging options they provide. Virtually all of their DIDs now support messaging. With incoming messages, you have the choice of routing the message to an email address, another SMS destination, the VoIP.ms Message Portal, an SMS URL callback destination, and now an SMS SIP account. Our tutorial below sets up SMS SIP messaging with Incredible PBX® 2020 or 2021. You then can send quick messages in response to incoming calls on your Clearly Anywhere softphone.

    Configuring VoIP.ms for SMS SIP Messaging

    Prerequisites: DID supports messaging, SMS SIP messaging enabled on the DID

    First, create an Asterisk SubAccount using the SIP protocol with User/Password Authentication. In the Security section, enter the public IP address of your PBX, and Save your Settings. Next, acquire a DID in the VoIP.ms portal. Then choose the Manage DIDs option and edit your DID configuration. For Call Routing, select the SIP/IAX option and pick your SubAccount. Choose a DID POP near your PBX location. In the Message Service section, enable SMS SIP Account and pick your SubAccount. Then Apply Changes.

    Configuring Incredible PBX for SIP Messaging

    Prerequisites: PJsip VoIP.ms Trunk, PJsip Extension for SMS, sms-in and sms-out Contexts

    Both PJsip Trunks and PJsip Extensions in FreePBX now support a Messages Context option in the Advanced tab of the setup GUI. Using the sms-in and sms-out contexts documented below, FreePBX now can process incoming and outgoing SMS messages. A typical use case in the Incredible PBX 2020 would be to quickly respond to an incoming call to the Clearly Anywhere app on your smartphone to indicate that you were in the midst of another call and would return the caller’s call. It is anything but a robust SMS messaging application for your smartphone, but it is a welcome addition for many mobile users that have to juggle both cellphone calls and office calls forwarded from a PBX to your smartphone. VoIP.ms has developed an excellent SMS Management Portal that is included in the VoIP.ms Dashboard. It allows you to read, respond, and manage SMS messages sent to your VoIP.ms DIDs.

    Once you have completed the necessary setup steps on the VoIP.ms side, there are three steps to activate SMS SIP messaging with Incredible PBX: (1) create and register your VoIP.ms PJsip Trunk, (2) create and configure a PJsip extension to receive incoming calls and SMS messages, (3) add the sms-in and sms-out contexts to extensions_custom.conf dialplan.

    (1) Create a PJsip Trunk for VoIP.ms in FreePBX to process calls and SMS messages:


    In the PJsip Settings tab, fill out the General tab. The Username will be your VoIP.ms account number followed by an underscore and then the name of the SubAccount you created above, e.g. 12345_mypbx. The Password will be the password you assigned to your VoIP.ms SubAccount. For SIP Server, enter VoIP.ms POP assigned to your DID, e.g. atlanta1.voip.ms. Accept the remaining defaults in the General tab. Click on the Advanced tab and scroll down to Message Context and enter sms-in. Click Submit and Reload your Dialplan.

    (2) Next create a PJsip Extension in the FreePBX portal. This will be used to process calls and send SIP messages. NOTE: Incredible PBX ships with a number of chan_sip extensions preconfigured. Do NOT use these. You need to create a PJsip extension. The General tab should look something like this:



    Click on the Advanced tab and scroll down to Max Contacts and enter a number that is one more than twice the number of phones that will be connected simultaneously to this extension. For example, if you have 3 smartphones connecting to this extension, enter 7. Scroll down to Message Context and enter sms-out. Click Submit and Reload your Dialplan.

    (3) Finally, cut-and-paste the following code into the bottom of extensions_custom.conf in the /etc/asterisk directory:

    [sms-out]
    exten => _.,1,NoOp(Outbound Message dialplan invoked)
    exten => _.,n,NoOp(To ${MESSAGE(to)})
    exten => _.,n,NoOp(From ${MESSAGE(from)})
    exten => _.,n,NoOp(Body ${MESSAGE(body)})
    ;
    ; add your VoIPms info in the next 3 lines
    exten => _.,n,Set(VOIPMS_ACCOUNT="123456_subacct")
    exten => _.,n,Set(VOIPMS_POP="atlanta.voip.ms")
    exten => _.,n,Set(VOIPMS_TRUNK="VoIPms-PJsip") ; actual VoIP.ms trunk in FreePBX
    ;
    exten => _.,n,Set(NUMBER_TO=${CUT(CUT(MESSAGE(to),@,1),:,2)})
    exten => _.,n,Set(EXTENSION_FROM=${CUT(CUT(MESSAGE(from),@,1),:,2)})
    ;
    ; Now map your sending extensions EXTENSION_FROM to corresponding DIDs NUMBER_FROM
    exten => _.,n,Set(CASE_701=6005550101) ; ext 701 msgs originate from 6005550101
    exten => _.,n,Set(CASE_702=6005550102) ; ext 702 msgs originate from 6005550102
    exten => _.,n,Set(CASE_703=6005550101) ; ext 703 msgs originate from 6005550101
    ;
    exten => _.,n,Set(NUMBER_FROM=${CASE_${EXTENSION_FROM}})
    exten => _.,n,Set(ACTUAL_FROM="${NUMBER_FROM}" )
    exten => _.,n,Set(ACTUAL_TO=pjsip:${VOIPMS_TRUNK}/sip:${NUMBER_TO}@${VOIPMS_POP})
    exten => _.,n,MessageSend(${ACTUAL_TO},${ACTUAL_FROM})
    exten => _.,n,NoOp(Send status is ${MESSAGE_SEND_STATUS})
    exten => _.,n,Hangup()
    ;-------------------------------------------------------------------------
    
    [sms-in]
    exten => _.,1,NoOp(Inbound SMS dialplan invoked)
    exten => _.,n,NoOp(To ${MESSAGE(to)})
    exten => _.,n,NoOp(From ${MESSAGE(from)})
    exten => _.,n,NoOp(Body ${MESSAGE(body)})
    ;
    ; enter your default incoming SMS extension below
    ; if you want SMS messages delivered to multiple extensions,
    ; clone additional MessageSend lines below with extension numbers
    exten => _.,n,Set(EXTENSION=701)
    ;
    exten => _.,n,Set(ACTUAL_FROM=${MESSAGE(from)})
    exten => _.,n,Set(HOST_TO=${CUT(MESSAGE(to),@,2)})
    exten => _.,n,Set(NUMBER_TO=${MESSAGE_DATA(X-SMS-To)})
    exten => _.,n,MessageSend(pjsip:${EXTENSION}@${HOST_TO},${ACTUAL_FROM})
    exten => _.,n,NoOp(Send status is ${MESSAGE_SEND_STATUS})
    exten => _.,n,Hangup()
    ;-------------------------------------------------------------------------
    

    In the pasted [sms-out] context, insert your actual VOIPMS_ACCOUNT, VOIPMS_POP, and VOIPMS_TRUNK name in the lines provided. Then map each extension from which you wish to send SMS messages to a VoIP.ms DID on your PBX in the lines provided. In the pasted [sms-in] context, enter the EXTENSION number which should receive incoming messages from the PJsip trunk in which you designated [sms-in] as the Message Context. There is no magic to the [sms-in] context name. If you have more than one PJsip trunk, simply create additional incoming contexts (such as [sms-in-2]) for each additional trunk and clone the [sms-in] code designating the desired extension to receive incoming messages from each DID. For the [sms-out] context, it can be used as the Message Context for multiple extensions that should be enabled to send outbound SMS messages.

    Save the file, and reload the Asterisk dialplan: asterisk -rx "dialplan reload"

    Once all the pieces are in place, SMS messages sent to your VoIP.ms DID will be delivered to the FreePBX trunk registered to the SMS SIP destination specified in your VoIP.ms DID setup. And here’s one more tip. If you happen to have a Yealink T46G (not T48G) or a Grandstream GXV phone that is also registered to that extension, the messages will also pop up on your desktop phone with an alert tone. On Grandstream GXV Android phones, we recommend dragging the SMS app to the main screen so that the incoming message count appears beside the SMS icon when new messages are received.

    Our special thanks and much of the credit for this SMS/SIP solution for Asterisk goes to Stepan Novotill and the participants in this thread on the VoIP-Info Forum.

    Signing Up for VoIP.ms Service

    Please consider using the Nerd Vittles referral link should you decide to sign up for VoIP.ms services. These referral commissions help to defray the costs of maintaining Nerd Vittles and the Incredible PBX open source project. Many thanks.
     

    Originally published: Monday, October 12, 2020  Updated: Saturday, August 28, 2021



    Need help with Asterisk? Visit the VoIP-info Forum.


     

    Special Thanks to Our Generous Sponsors


    FULL DISCLOSURE: ClearlyIP, Skyetel, Vitelity, DigitalOcean, Vultr, VoIP.ms, 3CX, Sangoma, TelecomsXchange and VitalPBX have provided financial support to Nerd Vittles and our open source projects through advertising, referral revenue, and/or merchandise. As an Amazon Associate and Best Buy Affiliate, we also earn from qualifying purchases. We’ve chosen these providers not the other way around. Our decisions are based upon their corporate reputation and the quality of their offerings and pricing. Our recommendations regarding technology are reached without regard to financial compensation except in situations in which comparable products at comparable pricing are available from multiple sources. In this limited case, we support our sponsors because our sponsors support us.

    BOGO Bonaza: Enjoy state-of-the-art VoIP service with a $10 credit and half-price SIP service on up to $500 of Skyetel trunking with free number porting when you fund your Skyetel account. No limits on number of simultaneous calls. Quadruple data center redundancy. $25 monthly minimum spend required. Tutorial and sign up details are here.

    The lynchpin of Incredible PBX 2020 and beyond is ClearlyIP components which bring management of FreePBX modules and SIP phone integration to a level never before available with any other Asterisk distribution. And now you can configure and reconfigure your new Incredible PBX phones from the convenience of the Incredible PBX GUI.

    VitalPBX is perhaps the fastest-growing PBX offering based upon Asterisk with an installed presence in more than 100 countries worldwide. VitalPBX has generously provided a customized White Label version of Incredible PBX tailored for use with all Incredible PBX and VitalPBX custom applications. Follow this link for a free test drive!
     

    Special Thanks to Vitelity. Vitelity is now Voyant Communications and has halted new registrations for the time being. Our special thanks to Vitelity for their unwavering financial support over many years and to the many Nerd Vittles readers who continue to enjoy the benefits of their service offerings. We will keep everyone posted on further developments.